Red Hat Commercial Linux Frequently Asked Questions

Donnie Barnes, djb@redhat.com

1. Introduction

2. Conventions

3. General Questions

3.1 Where can I get information on Red Hat Commercial Linux?

3.2 What Media is Red Hat Commercial Linux Available on?

3.3 The Red Hat FTP site is slow. Are there mirrors?

3.4 How do I order from the ACC Bookstore?

3.5 How do I get new updates to RHCL as they happen?

3.6 How do I get support if all I bought was the Caldera CD?

3.7 What's the quickest and best way to get support for RHCL?

3.8 How do I report a problem?

3.9 What versions of Red Hat are there, and which do I have?

3.10 What hardware does Red Hat Commercial Linux support?

3.11 What other products do you offer for Red Hat Commercial Linux?

3.12 Does Red Hat Commercial Linux include source code?

3.13 What version of X Windows is included with RHCL?

3.14 Are Accelerated-X and Metro-X easy to install?

3.15 How do I contact RHS directly?

3.16 What packages do we ship in our latest release?

3.17 What is the relationship between Red Hat and Caldera?

3.18 Does RHCL support UMSDOS installs?

3.19 Are there any known security holes?

4. Installation Questions

4.1 Do I need swap space?

4.2 How do I do a network install of Red Hat 2.x?

4.3 How do I run the install program again?

4.4 Why am I missing some programs?

4.5 Do I need to reinstall if I didn't get a LILO prompt?

4.6 How do I mount my CDROM?

4.7 Why does my Trident 9400 show up as an 8900?

4.8 Why does linux only see part of my RAM?

4.9 How do I install to my DOS partition?

4.10 What does the boot disk message really mean?

5. Using Red Hat Commercial Linux

5.1 Why does RHCL `adduser` put each user in his/her own group?

5.2 Why doesn't the xmh shipped with Red Hat work properly?

5.3 How do I get color ls to work?

5.4 I rebuilt my kernel, but I got vmlinux instead of vmlinuz. Why?

5.5 How do I make my own packages (RPMs)?

5.6 Why are all those directories in /usr/local/src?

5.7 I compiled a program, but I can't run it. What gives?

5.8 Why does iBCS break when I recompile my kernel?

5.9 Why does Netscape display a ton of errors when I start it?

5.10 Why are include files missing when I try and compile?

5.11 Why doesn't printing work?

5.12 Where is Openwin?

5.13 Where is package XYZ?

6. Copyright Notice