Problem and Solutions

1. Why does Air Mail display the message about default preference not found during startup.

If this is the case then you did not save a default preference. Got to the Preference and select 'Save Deafault' button.

2. If Air Mail is in a wait state this usually means the it is waiting for a respone from the host. If you have a wrong host name or the host is down, Air Mail will wait until the time out expires. Time out is depended on the host. The wait state is not a system crash.

3. If Air Mail reports a problem saving your mails then you haven't config the preferences correctly. When specifying directories make sure that they are valid.

4. If Air Mail reports that the socket.library is not found then load the library using the loadlib command. This maybe also be the case if AmiTCP has not be loaded.

1>loadlib libs:socket.library

5. Air Mail may take some time to sort out things if you are sending to a large user group. So don't panic and sit back.

6.If you can't edit or write a new mail when you select 'Edit' is because:

a. You have specified a invalid OutBox path.
b. There is not enough memory to start the external editor.

7. Can't view Air Mail screen shots? I you are having problem viewing the screen shots then you don't have the Display program.

8. Error sending packet. Try quitting Air Mail then resent the message again.

9.Fonts are too small to see.

If this is the case then you must be running on a lo-resolution screen 640 X 200. Try increasing the screen size to 800 X 400 or bigger. To do this goto the screenmode prefs in Work Bench and set the Width and Height, uncheck both default buttons and check autoscroll.

10. Air Mail says it can't find the translator.library.

As of WB3.1 the translator.library is no longer bundle with the system. You will need to go back to WB2.1 and copy the translator.library from the libs: directory.

11. Air Mail can't find the textfield.gadget library.

The install program may have not copied the library to the libs: direcotry correctly. Try copying it from the archive into the the following directories:

For WB2.1

If there is no directory in the libs: called gadgets then in shell do:

1>makedir libs:gadgets

then copy the textfield.gadget to libs:gadgets

For WB3.1

1>copy textfield.gadgets sys:classes/gadgets

12. When Air Mail go and retrieve new messages and it says there are new messages but it came back very quickly.

This could be that you did not setup the Paths Preference correctly. Double check make sure the directory paths are valid and have not been deleted.

Problem and Solutions

For WB2.1

For WB3.1

Last Update Mar. 5, 1997 HTML Docs by Danny Y. Wong & Frank L. Wong Copyright © 1996-97 Toysoft Development Inc. All rights reserved.

Last Update Mar. 5, 1997
HTML Docs by Danny Y. Wong & Frank L. Wong
Copyright © 1996-97 Toysoft Development Inc.
All rights reserved.