CENTRANET-CALL DETAIL REPORTS (CDR)

PRODUCT DESCRIPTION:

CENTRANET-CALL DETAIL REPORTS is a CentraNet (Centrex)
enhancement which allows subscribers to receive detailed reports
regarding their companies' calling patterns.  Each month, Call Detail
Reports publishes a set of standard toll and local call billing management
reports.

Call Detail Reports offers customers a selection of eleven formatted
CentraNet service usage reports designed to assist managers making
business and budgeting decisions.  Available CentraNet Call Detail
reports are listed and described below.

STATION DETAIL
Monitors individual representatives' productivity and correlates costs to
use performance.  It shows who made the calls and for how long.

STATION SUMMARY-CURRENT MONTH
A roll-up of information for a group of individual stations.

YEAR-TO-DATE STATION SUMMARY
A compilation of monthly information for one year providing a review of
expenses for budgeting/planning purposes.

STATION EXCEPTION
Managers set exception parameters for monitoring outgoing calls which
do not conform to their company's calling policy.

FREQUENTLY CALLED NUMBER
Identifies unusual calling and heavy usage patterns to specific
destinations to determine a need to reconfigure the telecommunications
system.  Customer controlled parameters.

INTERSTATE BY ORIGINATING NAME REPORT
Details call duration and cost, by station name, and subtotals by
hierarchy.

GEOGRAPHIC SUMMARY

Shows the volume of the calls made from the customer's location to
specific geographic areas.

TRUNK GROUP SUMMARY
A summary of traffic for each trunk group to which the customer 
subscribes for decision making regarding trunk additions, removals, or
changes in types of trunk groups.

ACCOUNT CODE DETAIL REPORT (OPTIONAL)
Provides a detail summary of calls that allows the customer to segregate
calls by specific client account codes.  This report clearly identifies calls
to a specific client, or on a specific client's behalf, and is an effective
bill-back mechanism.  It is also excellent for project cost management,
especially for projects that require strict cost monitoring, such as
government contracts.

ACCOUNT CODE SUMMARY-CURRENT MONTH (OPTIONAL)
Similar to Account Code Detail Report, this report groups account codes
and assigns them to a client or cost center.  This report is a roll-up of
individual account codes, all belonging to one client or cost center.

ACCOUNT CODE SUMMARY-(OPTIONAL)
Similar to Current Account Code Summary, this report compiles the calls
and the charges for each account code, since the beginning of the year
by client or cost center.

For more information, call 1-800-483-4926 M-F 8am - 8pm eastern.

All trademarks are the property of their respective owners.

Copyright 1994, GTE Telephone Operations
All rights reserved