4009 Administrative Management Service (AMS) (BellSouth Region Specific)

User Initiated Diagnostics

This capability will allow ESPs to electronically report and check the
status of local and access, circuit and line troubles into support systems.
Customers may also receive hard copy printouts.

Generic Name of ONA Service 	
	Product Name					BSE or CNS
============================================================================
User Initiated Diagnostics
	BS - Administrative Management Service (AMS)	BSE or CNS

A new offering, currently using the BellSouth project name of BellSouth
Customer Access to Services (BCATS), will provide a mechanized
interface for customers to access this service.

This service will be offered on a dial-up or dedicated basis.  The ESPs
will not have direct access to the Order Entry System, but will have
access through the BCATS front-end processor.  The front-end processor
will provide the necessary security and information screening.

References: not available.

This service, if offered as a BSE, is associated with the Access To Operations
Support Systems Information BSE (which is associated with the Dedicated
Digital (< 64 kbps) basic serving arrangement).
