1082 Multiline Hunt Group - UCD With Queuing

This feature provides the capability for a UCD multiline hunt group to be 
equipped with the queuing feature.  The queuing feature provides a means for 
automatically queuing calls to a multiline hunt group when all hunting group 
terminations are busy.

Generic Name of ONA Service
 	Product Name				BSE or CNS
===========================================================================
Multiline Hunt Group - UCD With Queuing
	AM - Queuing 				BSE 
        BA - Uniform Call Distribution		BSE
       	BS - Multiline Hunt Queuing		BSE 
       	NX - Queuing/UCD			BSE or CNS
       	PB - Uniform Call Distribution 		BSE
       	SWB - Queuing				BSE
       	USW - Uniform Call Distribution		BSE

FEATURE OPERATION:
1. Calls made to a UCD multiline hunt group equipped with the queuing feature 
   will complete immediately if there is an idle terminal in the UCD hunt group.
   However, if all terminals in the UCD hunt group are busy, the call is placed
   on queue and waits its turn to be served.  If the delay announcements feature
   is active in the serving central office the calling party may receive 
   silence, special tone, music or announcements if the call is not serviced 
   within a customer specified length of time.  The call that has been on queue
   the longest will be the first call served when a line becomes available.  The
   customer determines the maximum number of calls that can be placed on queue.
   If the incoming call cannot be placed on queue, the calling party receives 
   busy tone.

TECHNOLOGICAL AND FEATURE INTERACTION CONSIDERATIONS:
1. This feature is available in the following central office switches:

Switch Type			1A ESS	5ESS	DMS-100	
Earliest Generic Release	1AE8A	5E2(2)	BCS25	

2. In the 1A ESS and 5ESS switches, Call Waiting - Terminating and series
   completion cannot be assigned to lines of multiline hunt groups.
   The 5ESS and DMS-100 Queuing feature should not be assigned with Call 
   Waiting - Terminating.  In the DMS-100, the Universal Call Distribution 
   feature is not compatible with Automatic Call Back, Automatic Recall, 
   Automatic Call Distribution, Bridged Night Number, Calling Number Delivery, 
   Calling Number Delivery Blocking, Distributed Line Hunting, Distributed 
   Number Hunting, Multiline Hunting, Preferential Hunting and Stop Hunt.

3. References:  
   o LSSGR (TR-TSY-000064), FSD 01-02-0802, Multiline Hunt Service,
     Issue 2, July 1987.  
   o See definition in Section 4.2 of LSSGR (Module TR-TSY-000500), Feature 
     number 01-02-0807 Queuing for Multiline Hunt Groups.  

This service, if offered as a BSE, is associated with the Circuit Switched 
Line basic serving arrangement.
