H A Y E S S Y S O P P R O G R A M Hayes Microcomputer Products, Inc P.O. Box 105203 Atlanta, Georgia 30348 (404)840-9200 Telex 703500 HAYES USA FAX: (404)449-0087 BBS: (800)US-HAYES (874-2937) (404)HI-MODEM (446-6336) Dear SysOp, Thank you for inquiring about the Hayes SysOp Program! The Hayes SysOp Program offers a very attractive full featured program for BBS System Operators. The Program includes special SysOp pricing for qualified SysOps to purchase hardware and software directly from Hayes at prices significantly lower than retail pricing. The ONLINE WITH HAYES BBS (1-800-US-HAYES) is your toll-free source for Hayes Technical Support. This allows you full access to all the Technical notes and bulletins within the Hayes File Library. Once registered and we receive your order for any Hayes high speed modem, you will be granted toll-free access to the SysOp's Forum. To preview the SysOp's Forum you may call on the toll line at 404-HI-MODEM (404-446-6336). The SysOp's Forum contains a variety of SIGs with files and information on most of the popular BBS software packages. Hayes maintains close contact with many BBS software authors and other software developers within the BBS community to insure full-functionality when used with their communications products. The Hayes Sysop Program features the Hayes OPTIMA 288 V.FC + FAX modem with data throughput capabilities to 200,000 bit/s (200 kbit/s) using data compression. This external data + fax modem supports V.Fast Class (V.FC) for 28,800 bit/s (28.8 kbit/s) data transmission; ITU-T (formerly CCITT) V.42 bis data compression; ITU-T V.42 error-control; and Group 3 fax using V.17 for 14,400 bit/s (14.4 kbit/s) fax transmission. This product is fully compatible with the installed base of V.32 bis (14.4 kbit/s), V.32 (9600 bit/s) and V.22 bis (2400 bit/s) modems. In addition, the product will operate at 28,800 bit/s with future Hayes products implementing the V.34 (V.Fast) standard once it is approved. Hayes will make an upgrade to V.34 available. The special Sysop program price on these units are $288 each. Hayes also offers such products as our Hayes OPTIMA 144 + FAX 144, Hayes ULTRA 144, Hayes Smartcom for Windows and Hayes ESP Communications Accelerator at similar discounts under the Sysop Program. Due to popular demand, this offer has been extended and is now valid through June 30, 1994. Thank you for considering a Hayes modem for your BBS! ------------------------------------------------------------- FEATURE COMPARISON - OPTIMA 288 OPTIMA 144 Feature ULTRA 144 V.FC + FAX + FAX 144 ------- --------- ---------- ------------- V.Fast Class (V.FC) No Yes No CCITT V.32bis Compliance Yes Yes Yes CCITT V.32 Compliance Yes Yes Yes Express 96 Yes No No CCITT V.22bis/V.22 compliance 2400 and 1200 bps Yes Yes Yes CCITT V.21/V.23 compliance/ 300 and 75/1200 bps Yes No No 103 and 212A/300 and 1200 bps Yes Yes Yes CCITT V.42-LAPM & MNP 2-4 error control Yes Yes Yes V-series LAPB error control Yes No No CCITT V.42bis data compression Yes Yes Yes Hayes Adaptive Data Compression Yes No No MNP 5 data compression Yes Yes Yes Dial Line Yes Yes Yes 2-wire Leased-Line Yes No No PABX & Business Line Support Yes Yes Yes MI/MIC Yes No No Hayes Standard AT Command Set Yes Yes Yes CCITT V.25bis Yes No No CCITT X.32 (Dial X.25) & PAD Yes No No AutoStream/4 Simultaneous Yes No No Sessions Automatic Feature Negotiation Yes Yes Yes Automatic Speed Buffering Yes Yes Yes Flow Control Yes Yes Yes Stored Configurations & Yes Yes Yes Phone Numbers V.54 Diagnostics & Self-Test Yes Yes Yes Asynchronous Yes Yes Yes Synchronous Yes Yes Yes Hayes AutoSync Yes Yes Yes Country-Specific Versions Yes Yes No International Distribution Yes Yes No Fax capability No Yes Yes Estimated Retail Price $999 $579 $519 Sysop Price $249 $288 $179 Hayes, the Hayes logo and V-series are registered trademarks, and Smartmodem is a trademark of Hayes Microcomputer Products, Inc. MNP is a registered trademark of Microcom, Inc. Advantages of Hayes SysOp Program --------------------------------- Here are some of the things that make the Hayes SysOp Program the best in the industry: --Hayes will provide free pre-ship exchange for modems requiring service --Hayes does not require (or even request) that SysOps maintain an area or bulletin on their BBS for advertising or marketing by Hayes. --Hayes does not require logon credit or even the identification of modem type. (However, we think SysOps will be proud to display the use of Hayes modems). --Hayes does not require written consent for a SysOp to sell their modem(s) if no longer providing a BBS or upgrading. --Hayes accepts Visa and Mastercard as well as checks and money orders. --Hayes SysOps receive full access to Online With Hayes, including SIGs and their file libraries via toll free 800 number. --Hayes has provisions for new BBSes for those who cannot meet the 6 month requirement. --When purchasing a Hayes modem the Sysop receives full support and service from the best Customer Support organization in the communications industry. Representations, Warranties, Undertakings and Acknowledgements of Buyer Bulletin Board Operator/SYSOP Program 1. If the Buyer is a bulletin board operator, the Buyer represents and warrants to Hayes that the Products purchased under the Order shall be used by Buyer in connection with the operation of Buyer's bulletin board. The Buyer will use the Products for no other purposes whatsoever, including, without limitation, resale. 2. If the Buyer is a bulletin board operator, the Buyer represents and warrants to Hayes that its bulletin board has been in continuous service for the six (6) month period immediately prior to the Order Date set forth on the Order; Buyer further represents and warrants to Hayes that it currently receives a minimum of fifty (50) calls per week or two hundred (200) calls per month from members of the bulletin board. Only fulltime systems running 24 hours a day, 7 days a week will be qualified. Hayes may make provisions for new boards, but these are solely at the discretion of Hayes, leave a message to the sysop on Online With Hayes for more information.** 3. The Buyer acknowledges that a maximum purchase of four (4) units of Hayes Products are offered to Buyer on the first order. Additional units may be available at the discretion of Hayes for use with verifiable multiline systems over 4 nodes. 4. The Buyer agrees to complete the Bulletin Board Questionnaire and return it and the Order to Hayes at the following address: Hayes Microcomputer Products, Inc. Attn: Hayes SYSOP Coordinator Post Office Box 105203 Atlanta, Georgia 30348 FAX: 404-449-0087 Buyer acknowledges that Seller is under no obligation to ship any of the Products ordered until the Questionnaire has been received and qualified by Hayes. **For a new BBS (i.e. those that have not yet been operational for at least 6 months) to be considered for qualification for the Sysop program, the BBS must at least already be fully operational with it's own dedicated phone line and be running a registered version of qualified BBS software. Hayes may request proof of BBS software registration as well as copies of phone bills or other documentation as needed to substantiate proof of BBS's operation. Approved Sysop Price List - Effective 03/31/94 Hayes Part # Hayes Product / Description MSRP Sysop Price ------------------------------------------------------------------------------- 08-01372 **Hayes OPTIMA 288 V.FC + FAX 579.00 288.00 08-00593 Hayes ISDN PC Adapter 1199.00 450.00 08-00509 Hayes ISDN System Adapter 1199.00 450.00 08-00713 Hayes ULTRA 144 (external) 999.00 249.00 08-01108 Hayes OPTIMA 144 + FAX 144 (external) 519.00 179.00 08-01181 Hayes OPTIMA 144B + FAX 144 (internal) 519.00 179.00 08-01197 Hayes OPTIMA 144 + FAX 144 for Macintosh 549.00 179.00 08-01342 Hayes ESP Comm. Accelerator Single Port 99.00 69.00 08-01343 Hayes ESP Comm. Accelerator Dual Port 149.00 89.00 CALL Hayes Millenium 8000 Call for Details (Leave message for SysOp on Online With Hayes for pricing on any other Hayes product) **NOTE: Delivery time for the Hayes OPTIMA 288 V.FC + Fax depends upon product availability due to extremely high demand. Orders are currently averaging 1 to 2 weeks for fulfillment, but please allow up to 30 days for delivery of this product. (Send this section to Hayes) Questionnaire Bulletin Board Operator/SYSOP Program -------------------------------------------------------------------------- Return to: Hayes Microcomputer Products, Inc. Attn: Sysop Support Coordinator P.O. BOX 105203 Atlanta, Georgia 30348 FAX 404-449-0087 Bulletin Board Name__________________________________________________ SYSOP Name___________________________________________________________ BBS Address__________________________________________________________ City/State/Province/Zip (Postal Code)________________________________ Daytime Phone ( )__________________________________________________ Fax Phone ( )______________________________________________________ Bulletin Board Phone(s) ( )________________________________________ Would you like your BBS phone published in the Hayes BBS List?_______ USER GROUP AFFILIATION (optional) Name of Group________________________________________________________ Address______________________________________________________________ City/State/Province/Zip (Postal Code)________________________________ Officer or Contact_________________________ Phone ( )______________ BULLETIN BOARD INFORMATION General subjects of information provided by the Bulletin Board: _____________________________________________________________________ _____________________________________________________________________ Hobby or Commercial?_________________________________________________ Which operating system does the BBS use?(DOS, Windows, Mac, LAN, etc) _____________________________________________________________________ What BBS software is in use?_________________________________________ How long has the BBS been in service?________________________________ How many lines are currently dedicated to the BBS?___________________ What modem(s) are you using now?_____________________________________ Are there any periods of time where BBS is down for routine maintenance (netmail processing, etc)? If so, please list these periods so we do not attempt to verify during those hours: _____________________________________________________________________ Average number of calls received per month:__________________________ Approximate number of users:_________________________________________ So that we may call into the system YOU MUST PROVIDE AN ESTABLISHED LOGIN ID. Your order will not be processed unless you provide us a pre-established LOGON. Please remember that even if you are running an open system, we verify an enormous number of BBSs each day and we are not able to spend time answering registration questions. Enter LOGON ID: _____________________________________________________ _____________________________________________________________________ _____________________________________________________________________ (Send this section to Hayes) Model Number Desired Quantity Subtotal _______________________________________________________________________ _______________________________________________________________________ _______________________________________________________________________ SUBTOTAL : ________ GA Customers add 5% sales tax/CA Customers add 8.25% sales tax:________ $10.00 PER ITEM FOR SHIPPING : __________ x $10 =________ *All orders shipped 2nd Day Air* Total Order: ___________ *** SPECIAL NOTE FOR CANADIAN SYSOPS: *** You will be responsible for paying provincial sales tax (Ontario customers only) and GST as prescribed by law. Canadians should NOT submit U.S. Funds, please call Hayes Canada at 519-746-5000 to check on price in Canadian funds and more information. SOLD TO: (Please print or type) Customer Name:_______________________________________________ Customer Address:____________________________________________ City/State/Province/Zip (Postal Code):___________________________________ Shipping address (if different):_________________________________________ _________________________________________________________________________ Order Date:______________________________________________________________ Payment Terms: Payment for the entire amount of the [ ] Check PLEASE CHECK purchase must be included with this [ ] Money Order ONE BOX order form. You may pay by check, [ ] MasterCard (U.S. only) money order, MasterCard, or VISA. [ ] VISA Credit Card #: _______________________________________ Expiration Date: _____________________________________ Signature: ________________________________________________ (Must complete if paying by credit card) Buyer Accepted on ________________, 19____ _____________________________________ Hayes Microcomputer Products, Inc (Type or Print) By___________________________________ By _________________________________ Hayes reserves the right to, at its sole discretion, terminate or modify the terms of this offer at any time without prior notification. This offer is good in the United States and Canada only. Offer void where prohibited by law. All offers subject to availability.