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     We need more information to answer your question.

     Please state your Modem Model, Serial Number (on bottom of  externals,

chrome  bracket of internals, in battery compartment of  pocket),  Software

Name  &  Version  & Date, and summary of the  problem  with  some  details.

Include  your FAX number & address in case you need some update  mailed  to

you..

      Please type ATI3 in terminal mode to get ROM version of Modem & >> if

internal which COMport did you set via jumpers? <<

 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

***   I'm  really  sorry if you sent a previous fax, but I  only  have  the

breifest of notes on a LOG, and I do 40-90 faxes per day. So please  repeat

the  question, your FAX number, phone number and ADDRESS. I will get   back

to you.

                                   Don Hinds - Zoom Tech

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