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STACKER NOTE                                                   STACKER NOTE
Title: The Stac BBS
STAC FAX Index #2507 - 3/31/93                         
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BACKGROUND:

   Stac maintains an Electronic Bulletin Board Service (BBS) in addition to 
   other electronic support services. Use your favorite communications 
   program and modem to gain access to our tech notes and support files, 
   or to leave your questions with our SYStem OPerator (SYSOP. Our 2 nodes 
   are running on PC Board 14.5/E10 software, and on-line 24 hours a day, 
   7 days a week.  


PHONE NUMBERS:  
     
     (619) 431-5956   @ 1200,2400,9600,14.4K BPS. 
                      Practical Peripherals PM14400FXMT 14,400
     
     (619) 431-7405   @ 1200,2400,9600 BPS  
                      US Robotics Courier HST Dual Standard, v.32 
       
DATA PARAMETERS: 

     (N)o parity, (8) data bits, (1) stop bit

Your first time on the BBS.
     
     During your first visit to the Stac BBS, you'll be asked to enter some
     background information. One of the things you'll be asked for is a 
     password. Use any word you like, but write it down and remember it; 
     you'll be asked for it on subsequent calls.  

Downloading/Uploading files.
     
     Before uploading or downloading, select the protocol you're going to use 
     from the Main menu. For example, enter "T Z" for Zmodem.  

     To download a file, you must issue the "D <FILENAME>" command at the 
     Main menu prompt (the SPACE is essential.) For example, to download 
     TechNote 2507:    
        
             D 2507.DOC  
     
     Note: With many communications software such as ProComm, you must then 
           press the Page down key to select the matching protocol on your 
           end and begin the transfer. (Your communications program may use 
           another key or keystroke combination.)
   
     Uploading is similar. Issue the "U <FILENAME>" command at the Main menu 
     prompt. This time you'll need to press the Page Up key (or other key 
     appropriate for your software) to select the protocol and begin the 
     transfer.  

Leaving a message for the Sysop.
     
     The BBS SYSOP is here to answer your questions. To leave a message, enter 
     'C' (for Comment) at the Main menu prompt. This will put you into an 
     Editor. After leaving your message, press the Esc key, then 'S' to save.  
     If you believe you are having a Stacker-related problem, be sure to 
     upload your SYSINFO information. Call back 24 hours later to read the 
     reply.    
 
Supported transfer protocols.

     Ascii (Non-Binary)
     Xmodem (Checksum)    
     Xmodem-CRC (CRC)
     Ymodem (PCBoard Ymodem Batch)  
     Ymodem (DSZ - BATCH ok)
     1K-Xmodem (PCBoard Ymodem)
     Ymodem-G (DSZ - Batch ok)             > Requires hardware support
     Zmodem-90 (Mobyturbo (tm) - Batch ok) \ These are the fastest
     Zmodem (DSZ - BATCH ok)               / and most reliable

User conferences. 

     The Stac BBS has 5 public conferences. The MAIN Conference is for
     general things, and has a few directories containing some shareware
     utilities and files. Conference 1, "DOSWIN" is where you'll find tech 
     notes, Stacker utilities and DOS upgrade batch files related to Stacker 
     for DOS & Windows, version 1 through 3; Conference 2, "MAC", is for 
     everything related to Stacker for MAC; Conference 3, "OS2", is for 
     everything reletaed to Stacker for OS/2; and Conference 4, "VE" is for 
     everything related to Stacker Value Edition.
     
     To join a conference, type J, a space, and the name OR number of the 
     Conference. Such as "J DOSWIN" OR "J 1"to join the Stacker for DOS 
     & Windows Conference. 

Connection difficulties:

     If you are having connection difficulities with the Stac BBS, check your 
     modem documentation for the proper settings. Here are some other things 
     to try:    
     
     1. Increase the time that your communication program waits to connect. 
        Try setting it for a value between 45 and 60 seconds.  

     2. Lower the baud rate connect setting to 2400 or 1200.

     Please refer to your communication software documentation for more
     information on these settings. 

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Copyright 1993, Stac Electronics                    
