
                            PMMail(*) - READ.ME
                            ===================

Welcome to PMMail.

This file contains information you need to install PMMail,
and additional information not included in the product documentation.

This READ.ME file is divided into the following categories:
   -  Before You Install PMMail
   -  Getting Help
   -  Installing PMMail
   -  Special Installation Notes
   -  Trademarks
   -  Your Satisfaction

==============================================================================
Before You Install PMMail
==============================================================================

   BACKUP!!!!!!!!!!
   ----------------

        - For your safety, please backup all *.db files in your TOOLS
          directory before installing, if this is an upgrade.

   Software Requirements
   ---------------------

        - OS/2(*) 2.x or Warp with TCP/IP (or the IAK) installed.

   Hardware Requirements
   ---------------------

        - Any machine capable of running OS/2.
        - 2MB of free disk space.

==============================================================================
Getting Help
==============================================================================

   Documentation
   -------------

      All documentation can be found in PMMail's online help.  Simply select
   "Help Contents" from any pulldown "Help" menu.

   Service and Technical Support
   -----------------------------

      If the online help system does not give you a satisfactory answer to
   your question, please check the PMMail World Wide Web page, maintained
   by SouthSide Software.  On this page, you can find various REXX scripts
   to enhance PMMail, conversion utilities to convert other mail formats to
   PMMail's format, and an up to date list of Frequently Asked Questions (FAQ),
   and their answers, provided by SouthSide Software.  This URL for this page
   is:

                          http://www.southsoft.com/pmmail.html

      If you still cannot answer your question based on the information on
   both the web page and the online help system, feel free to e-mail the
   PMMail support account.  To ensure that you get a speedy response from
   SouthSide, make sure you include all pertinent information.  The support
   e-mail address is:

                                pmmail@southsoft.com

   Defect Reporting
   ----------------

      If you encounter a bug or defect in PMMail, WE WANT TO HEAR ABOUT IT!
   Unfortunately, we receive a lot of e-mail, so your cooperation if bug
   reporting is greatly appreciated.  Please use the following guidelines to
   report any bug and e-mail it to pmmail@southsoft.com.  Following these
   instructions is essential to getting the bug properly fixed and a reply
   sent to you.  Thanks!

   If you are reporting a bug, please let us know:

        - The *EXACT* steps in reproducing this bug.  Make sure that you can
     reproduce this bug before you tell us about it.

        - If there is a problem with a specific e-mail message, send us the
     e-mail message as an *ATTACHMENT*.  Do NOT forward or bounce the message
     to us. The bug report will be incomplete without this.  To find the
     e-mail message, look under the PMMail root directory and follow the
     directory structure into the account (*.ACT subdirectory) it is in, and
     then the folder (*.FLD subdirectory) it is in.  Take a look at the
     FOLDER.BAG file to obtain the name of the e-mail message.  You can also
     drag and drop the message to attach it to a note.

        - The version of OS/2 (with fixpack numbers), other programs that you
     frequently run when PMMail is running, and your network setup.

   Feature Requests
   ----------------

   If you are telling us about a feature you would like to request:

        - Please understand that all feature requests get added to a feature
     database.  We do not necessarily determine on the spot if your feature
     will be in the next release or not.  Usually, some amount of research
     must be done before this can be determined.

==============================================================================
Installing PMMail
==============================================================================

     1. Unzip the distribution file PMMAIL.ZIP to a temp directory
        or a floppy disk.

     2. Switch to the directory in which you unzipped PMMAIL.ZIP
        and run INSTALL.EXE.

     3. Follow the on-screen instructions.  If you are upgrading from PMMail
        1.0-1.1, install into a new directory and migrate your PMMail 1.0-1.1
        installation.  If you are upgrading from PMMail 1.5x, see the
        special installation notes in the next section.

     4. Once installation is complete, a PMMail folder will appear on your
        desktop.  Inside it you will find a PMMail icon and several files
        which will provide some valuable information.  Please read these
        files before running PMMail (especially the PMMail ReadMe).

     5. Enjoy PMMail!

==============================================================================
Special Installation Notes
==============================================================================

   Upgrading From PMMail 1.5x
   --------------------------

      When upgrading from PMMail 1.5x, please make sure to have the install
   routine install PMMail in the PARENT directory of the directory where the
   PMMail executable (PMMAIL.EXE) is currently installed.

      For example if PMMail 1.5x is currently installed in
   F:\APPS\SOUTHSDE\PMMAIL, specify F:\APPS\SOUTHSDE as the "SouthSide
   Install Directory".

      As well, if PMMail 1.5x is currently installed in
   F:\SOUTHSDE\PMMAIL, specify F:\SOUTHSDE as the "SouthSide Install
   Directory".

      For a final install example, if PMMail 1.5x is currently installed in
   F:\PMMAIL, specify F:\ as the "SouthSide Install Directory".

==============================================================================
Trademarks
==============================================================================

PMMail, PMINews, and SouthSide Software are trademarks of SouthSide Software.

OS/2 and OS/2 Warp are trademarks of International Business Machines with
which SouthSide Software has no affiliation.

==============================================================================
Your Satisfaction
==============================================================================

Your satisfaction with SouthSide Software is important to us.  If you are
satisfied with this product, please contact us at pmmail@southsoft.com.

Tell us what is not meeting your expectations and why you are
dissatisfied.  Provide your name, your organization's name, and
your telephone number so that we can contact you.  We will work with
you to resolve your concerns.

To contact us, use any of these:
        - Internet: pmmail@southsoft.com
        - World Wide Web:  http://www.southsoft.com
