NetSpeak WebPhone(TM) Version 2.00 Beta 3 - Bug Report Form

If you encounter a bug in your WebPhone, we are sorry.
To help us prevent this from happening to others,
please complete this form and e-mail it to
bugs@netspeak.com or fax it to NetSpeak at 561-997-2401.

We will make every effort to fix the problem in the next
release of WebPhone.  We at NetSpeak thank you for your
consideration and assistance.

INSTRUCTIONS:
If you do not know the answer to a question enter a question mark
If a question does not apply to you enter "n/a"
Some of the questions might require you to consult the manuals
which came with your computer hardware or the configuration
screens of particular software.


General Information
-------------------

Date:

First and Last Name:

Phone Number:

WebPhone version and release date: 2.00  -  7/1/96

Have you previously contacted Tech Support about this problem?  [ ] Yes  [ ] No

Can you place a call on the WebPhone?  [ ] Yes  [ ] No

Can you recieve calls on the WebPhone?  [ ] Yes  [ ] No

Can you see yourself in Information?  [ ] Yes  [ ] No



Network Information
-------------------

E-mail address:

IP address (if fixed):

Internet Service Provider:

Type of account: [ ] SLIP/PPP  [ ] SLiRP/TIA  [ ] Other:

POP Server Address:

SMTP Server Address:

Type of Connection to Internet:
[ ] Modem  [ ] Leased Line  [ ] ISDN   [ ] Other:


Winsock Parameters
------------------

Winsock Make and Version:
(Press the word "WebPhone" on the bottom of the phone to get the
 "About WebPhone" box which describes the socket WebPhone finds.)

Internet dialer software:

If using Trumpet Winsock - network parameters:
MTU:_______     TCP RWIN:________     TCP MSS:_______


Tell us about your computer
---------------------------

Computer Manufacturer:

CPU:  [ ] 486SX   [ ] 486DX   [ ] 486DX2  [ ] Pentium  [ ] Other:

CPU Frequency in MHz:

RAM (in MB):

Hard Disk space remaining:

Video Card Make and Model:

Video Card Type:  [ ] ISA  [ ] VESA  [ ] PCI  [ ] Other:

Current Video Resolution:
[ ] 640x480  [ ] 800x600  [ ] 1024x768  [ ] >= 1280x1024

Number of colors in current video mode:
[ ] 16  [ ] 256   [ ] 32K  [ ] 65K  [ ] 16.7M


Tell us about your Modem
------------------------

Modem Make and Model:

Modem Baud Rate:  [ ] 14.4Kb  [ ] 28.8Kb  [ ] Other:

Modem Protocol:   [ ] V.32    [ ] V.32bis   [ ] V.34   [ ] Other:



Tell us about your Sound Card
-----------------------------

Sound Card Make and Model:

Audio Depth: [ ] 8 bits  [ ] 16 bits

Minimum Sampling Frequency:

Maximum Sampling Frequency:

Support Full Duplex?  [ ] Yes   [ ] No

Microphone Make and Model:

Speakers Make and Model:

Did a Mixer App come bundled with your Sound Card?  [ ] Yes  [ ] No

Can you record a WAV file with Windows Sound Recorder?  [ ] Yes  [ ] No

Can you play a WAV file with Windows Media Player?  [ ] Yes  [ ] No

Can you record and play back an OGM on the WebPhone?  [ ] Yes  [ ] No


Tell us about the other software you are using
----------------------------------------------

Operating System:
[ ] Win 3.x  [ ] WfW 3.x  [ ] Win NT  [ ] Windows 95

Network Operating System Make and Version:

Web Browser Make and Version:

E-Mail Program Make and Version:

Other Winsock based software normally run at the same time as WebPhone:






Other Audio based software used:






Describe the problem with your WebPhone
---------------------------------------
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