NOTES ON THE HP DESKJET SERIES v.3.0 PRINTER DRIVER FOR
MICROSOFT(R) WINDOWS(TM) 3.0 and 3.1
=======================================================

This document contains important information about the HP 
DeskJet Series v.3.0 Printer Driver for Microsoft(R) 
Windows(TM) 3.0 and 3.1 that supplements the on-line Help. 
Read it using the Windows Notepad accessory. These topics 
are covered:

     *    Printing in Grayscale

     *    System Configuration
     
     *    Enhanced Error Detection

     *    Network Support

     *    Application Notes



PRINTING IN GRAYSCALE
=====================

Black and Color is the default print mode setting and Standard
is the default dithering method for your printer driver. These
settings provide best quality black text printing. 

To print in grayscale, select the Black/Grayscale print mode
and one of the following dithering methods: Pattern, Scatter,
or Cluster.

To print black text after printing grayscale, use either the 
Black and Color or the Black/Grayscale print mode, and select 
the Standard dithering method. 



SYSTEM CONFIGURATION
====================

An 80286 processor or greater is required to use the HP
DeskJet Series v.3.0 Printer Driver for Microsoft(R) 
Windows(TM) 3.0 and 3.1.

Disk Requirements

The HP DeskJet Series v.3.0 Printer Driver for Microsoft(R)
Windows(TM) 3.0 and 3.1 requires approximately 3 MB of 
free disk space for installation of the driver and the printer 
fonts that came with it (Courier, CG Times, and Univers).

Using Serial (RS-232-C) Cables

To use serial (RS-232-C) cables, make sure that "Flow 
Control" (in the Settings dialog box from the Ports dialog 
box in the Control Panel) is set to "Hardware." 



ENHANCED ERROR DETECTION
========================

The HP DeskJet Series v.3.0 Printer Driver for Microsoft(R) 
Windows(TM) 3.0 and 3.1 has the ability to detect printer 
error states such as out of paper or wrong print cartridge 
installed. This "enhanced error detection" mode is only 
available when the printer is connected directly to a 
computer (not over a network) with either a standard parallel 
(Centronics) or serial (RS-232-C) cable. 

When the printer is printing across a network, to a file, or 
through another third party software print product that 
receives input from a print file (e.g., LPT1.PRN or LPT1.OS2), 
the printer driver detects this, and enhanced error 
detection is not available. 

If you are encountering unresolvable hardware or software 
printing conflicts, try turning off the enhanced error 
detection to see if this resolves the problem. To turn off 
the enhanced error detection, add the following lines to the 
end of the WIN.INI configuration file (located in the 
directory in which Windows was installed), through the 
Notepad accessory:

    [STATDLL]
    override=yes

If these lines are not added to the WIN.INI file, or if 
"override=no," the printer driver will default to using 
enhanced error detection.

If the printer's status dialog remains on the 
screen for an inordinate amount of time (with no action 
taken) and no error messages are displayed, check
the following:

1.  Does the printer setup dialog box caption match  
    the printer model being used? If not, reinstall the 
    printer driver, selecting the correct printer model.

2.  Is the interface cable a standard parallel (Centronics) 
    or serial (RS-232-C) cable? If not, try another cable 
    and see if the problem persists. (Remember that, if you 
    are using a standard serial cable, printing will be slow.

3.  Is enhanced error detection enabled? If so, try 
    overriding it, as described earlier in this section. 

Using Print Manager

With enhanced error detection enabled, Windows 
Print Manager is ignored by the HP DeskJet Series v.3.0 
Printer Driver for Microsoft(R) Windows(TM) 3.0 and 3.1. 
With Print Manager enabled or disabled, you may continue 
to work in other applications while the application from 
which you are currently printing finishes the print job. 
Also, you may use Print Manager for network or other local 
printing with all printer drivers other than the HP DeskJet 
Series v.3.0 Printer Driver for Microsoft(R) Windows(TM). 

With enhanced error detection disabled, you may use Print 
Manager with the HP DeskJet Series v.3.0 Printer Driver for 
Microsoft(R) Windows(TM) 3.0 and 3.1. This is not recommended, 
since it usually takes longer to print a document with Print 
Manager than without it. If you choose to use Print Manager 
with the HP DeskJet Series 3.0 Printer Driver for 
Microsoft(R) Windows(MT), you must first turn off the 
printer driver's enhanced error detection as described in 
the previous section and then place an "x" in the check box 
next to "Use Print Manager" in the Control Panel.



NETWORK SUPPORT
===============

Hewlett-Packard does not support network configurations where 
DeskJet family printers are used as shared devices. 



APPLICATION NOTES
=================

At the time the HP DeskJet Series v.3.0 Printer Driver for 
Microsoft(R) Windows(TM) 3.0 and 3.1 was released, the 
following software application limitations existed:

     For many applications (e.g., Microsoft Excel), if 
     the print job is cancelled by means other than the 
     application's cancel dialog, an error message may be 
     displayed by the application. Ignore this message and 
     continue.

     ALDUS PAGEMAKER v4.0: Cannot cancel printing from the 
     Printing Status box. PageMaker controls all mouse and
     keyboard input during printing. Cancel printing from
     the PageMaker printing status box.
     
     ALDUS PAGEMAKER v4.0: When printing some documents, the 
     contents of a page will occasionally shrink and be 
     printed in the upper left corner of the page. 
     
     AMI PRO: In order to use the background printing feature 
     in Ami Pro, you must disable the "Printing Status" 
     dialog box. The dialog box can be disabled by adding the 
     following lines to the WIN.INI configuration file:

          [STATDLL]
          statusdlg=0

     ASYMMETRIX TOOLBOOK: "Print as Bitmap" must be selected 
     from the ToolBook Print Options in order to print.
     
     BITSTREAM FACELIFT: Color pattern graphics do not print 
     correctly. Disable Facelift to print color pattern 
     graphics.
     
     COREL DRAW v2.0: Color vector fills may print 
     incorrectly.

     COREL DRAW v2.0: "Fit to Page" is not supported.

     COREL DRAW v2.0: Draft mode is not supported.
     Printing graphics with Pattern, Cluster, or Scatter
     dithering may cause problems, since the application
     does not handle dithering correctly.

     HARVARD GRAPHICS: Overall slow performance with this
     application is especially noticeable on 286 machines.

     HP DESKSCAN II: Cannot print with default settings. The
     work-around is to add the following lines to the WIN.INI
     configuration file:

	[STATDLL]
	PageScan=n

     INFORMIX WINGZ v1.1: When printing complex 
     documents in 286 Standard mode, the system may run out 
     of resources or "freeze." 4 MB or more memory is 
     recommended to use and to print in this application. 
     Try closing all other applications and printing again, 
     or print with Standard (or Standard Black) dithering 
     method for black, or Pattern dithering method for color.
     
     LASERTOOLS PRINTCACHE: Unrecoverable application 
     errors, and/or system reboots may occur due to system 
     conflicts. Try running Windows in enhanced mode or 
     configure the PrintCache interrupt setting to use the 
     dynamic or normal timer driver.
     
     LOTUS 1-2-3 for WINDOWS v1.0: When printing complex 
     documents in 286 Standard mode, the system may display
     a message that there is not enough memory to print. 
     4 MB or more memory is recommended to use and to print 
     in this application. Try closing all other applications
     and printing again, or print with Standard (or Standard
     Black) dithering method for black, or Pattern dithering
     method for color.

     LOTUS FREELANCE: Displays and prints only in 4 colors:
     black, white, red, and cyan. The work-around is to turn
     off "display output colors" in the application user setup.
     
     LOTUS FREELANCE FOR WINDOWS: After printing from 
     Freelance, the Program Manager becomes the active window 
     instead of returning to Freelance. To work-around this 
     problem, disable the "Printing Status" dialog box by 
     making the following changes to the WIN.INI configuration
     file:

          [STATDLL]
          statusdlg=0

     LOTUS FREELANCE FOR WINDOWS: When printing in the Black and
     Color print mode, some color objects may print in black.  If this
     occurs, make the following changes to the WIN.INI configuration
     file:

          [STATDLL]
          PageScan=n

     LOTUS FREELANCE FOR WINDOWS: This application does not 
     support the Pattern, Scatter, or Cluster dithering 
     methods. Use the Standard dithering method with this 
     application.

     MICROGRAFX CHARISMA v2.O: When a page orientation or 
     page size is changed, the scalable printer fonts may be 
     replaced by bitmapped screen fonts. To avoid this, 
     print the document using the orientation and page size 
     in which it was created.
     
     MICROGRAFX CHARISMA v2.0: Some color bitmapped graphics 
     may not print correctly.

     MICROGRAFX CHARISMA V2.0: Printing graphics with Pattern,
     Cluster, or Scatter dithering may cause problems, 
     since the application does not handle dithering correctly.
     
     MICROGRAFX DESIGNER v3.01, 3.02, 3.1: When a page 
     orientation or page size is changed, the scalable 
     printer fonts may be replaced by bitmapped screen 
     fonts. To avoid this, print the document using the 
     orientation and page size in which it was created.

     MICROGRAFX DESIGNER V3.01, 3.02, 3.1: Printing graphics 
     with Pattern, Cluster, or Scatter dithering may cause 
     problems, since the application does not handle dithering 
     correctly.
 
     MICROSOFT EXCEL v3.0: When pasting graphics from 
     other applications, be aware that Excel may print the 
     pasted graphics with the screen background color of the 
     source. 
     
     MICROSOFT EXCEL v3.0: When printing fonts larger 
     than 40 point, manually enlarge the cell size before
     printing.

     MICROSOFT EXCEL V3.0, 4.0: Does not support draft mode.

     MICROSOFT EXCEL V4.0: Some paths to the driver dialogs do
     not work correctly. Settings are not retained. Use the 
     following steps to reach a printer setup that will work:

          File / Page Setup / Printer Setup / Setup
     
     MICROSOFT PROJECT v1.0: Top or bottom borders may be
     truncated (lost), resulting in some lines not being 
     printed.
     
     MICROSOFT POWERPOINT v2.0: Color pattern fills do 
     not print correctly for any of the dithering 
     methods.

     MICROSOFT PUBLISHER: Driver changes in the print settings
     are not retained with this application. The work-around
     is to use the Windows Control Panel to change settings.

     MICROSOFT PUBLISHER v1.0A with WINDOWS 3.1: If you are 
     trouble printing large images, try adding the following
     lines to the MSPUB.INI file in your Windows directory:

          [PRINTING]
          bandinmemory=1
     
     MICROSOFT WINDOWS WRITE v3.0: Some Large point size 
     characters (e.g., 100 point) may not print.
     
     MICROSOFT WORD FOR WINDOWS v1.0 and v1.1: At large
     point sizes, the double underline will appear as a
     solid line.
     
     MICROSOFT WORD FOR WINDOWS v1.0 and v1.1: This
     application does not recognize newly installed printer
     fonts until you choose Printer Setup from the File menu
     and click OK.
     
     MICROSOFT WORD FOR WINDOWS v1.0 and v1.1: When 
     printing in landscape orientation, italic characters 
     may not print completely.

     MICROSOFT WORKS FOR WINDOWS: This application cannot print
     in Black and Color print mode with the Minimize Black and 
     Color Mixing option selected. The work-around is to add
     the following lines to the WIN.INI configuration file:

          [STATDLL]
          ink2=yes

     VENTURA PUBLISHER: This application does not print TIFF
     images correctly. Try choosing the Pattern, Cluster, or 
     Scatter Dithering option.

     VENTURA PUBLISHER: This application cannot print multiple 
     copies, because it does not correctly query the printer 
     driver for multiple copy capability.

     WINDOWS FILE MANAGER v3.0: When Print File is chosen, 
     the last line on a page may not be printed. Try 
     printing from within an application (e.g., Write).

     WORDPERFECT v5.1: This application can have trouble 
     printing some color images. Try the suggested
     work-arounds in the order given, printing between each to
     test the solution:

     1.  Make sure that "Fast Graphics Display" is turned off.

     2.  Insert the following lines in the WIN.INI 
         configuration file:
  
               [STATDLL]
               PageScan=n
     
     3.  Insert the following lines in the WIN.INI 
         configuration file:

               [STATDLL]
               ink2=yes 

     The following printing problems occur for Draft 
     Quality mode. Try printing using Normal or Presentation 
     Quality mode instead.
          
          INFORMIX WINGZ v1.1: Does not print correctly.
          
          LOTUS WORD PROCESSING DIVISION AMI PROFESSIONAL 
          v1.2: Some graphics do not print. 
          
          LOTUS WORD PROCESSING DIVISION AMI PROFESSIONAL 
          v1.2: Graphics box outlines do not print.
  
          MICROSOFT EXCEL v2.1c/d, 3.0, 4.0: Text does not 
          print.
          
          MICROSOFT POWERPOINT v2.0: Text is compressed 
          when printed.

	  MICROSOFT PAINTBRUSH: Does not print in Draft 
          mode only; ejects blank pages.
          
          OMNIS 5 v1.01: Graphics do not print.
          
          PROWRITE PLUS: Text does not print.
          
          ZENOGRAPHICS PIXIE v2.0: Text is compressed when
          printed.
          
     The following printing problems occur for 
     monitor/display drivers:

          ATI/HERCULES DISPLAY DRIVERS: Color patterns 
          may not print properly using the Standard 
          dithering method, but will print properly 
          with either the Pattern or Scatter dithering 
	  method.

          MATROX IMPRESSION DISPLAY DRIVER: Some black 
          graphics do not print with the Standard (or
	  Standard Black) dithering method, but do print 
	  with either the Pattern or the Scatter 
          dithering method.
          
          RASTER OPS MONITOR (1024 X 768) DRIVER: Has
	  problems which cause random specks in Black/
	  Grayscale mode.
          
 	  VIDEO SEVEN SCREEN DRIVER: The underline width 
          is too wide on 90 degree rotated text. The 
          work-around is to switch to Standard dithering 
          mode in Windows.
     
          VIDEO SEVEN SCREEN DRIVER: The first letter on 
          the left page margin may get truncated on the 
          hard copy.



ACKNOWLEDGMENTS
================

Scalable type outlines are licensed from Agfa Corporation.
Intellifont is a registered trademark of Agfa-Gevaert.
CG Times, a product of Agfa Corporation, is based on Times
New Roman under license from Monotype Corporation plc. Agfa
is a registered trademark of Agfa-Gevaert AG. Univers is a
trademark of Linotype AG and/or its subsidiaries.

Bitstream is a U.S. registered trademark of Bitstream Inc.

Lotus and 1-2-3 are U.S. registered trademarks of Lotus 
Development Corporation.

Microsoft is a U.S. registered trademark of 
Microsoft Corporation.

PageMaker is a U.S. registered trademark of Aldus
Corporation.

Windows is a trademark of Microsoft Corporation.


