	"Pipeline is such a quantum leap forward in Internet
	 access that anyone interested in exploring the
	 Internet should try it."
				--PC Magazine

Thank you for requesting information on the Pipeline, New York's new
Internet gateway.  Here are five basic pieces: 

* A brief introduction.
* Who and where we are.
* The Pipeline for Windows software. 
	(And, Licensing the Server/Client version)
* Our rates.
* A subscription form.

To get our software, recent winner of the PC Magazine Editors' Choice
designation, you can telnet to pipeline.com and log in as guest. Or you
can have your modem dial 212-267-6432 (high speed) or 212-267-7341 (2400
baud) and log in as guest. 

If you have access to Gopher, you can also try "gopher pipeline.com" and 
get the software that way.

=========================================================================

We provide full access to everything the Internet has to offer: Mail,
News, and a cornucopia of resources ranging from free stock quotes to on-line
books to instant storm forecasts to yesterday's Supreme Court opinions to library
catalogues to art exhibits to educational experiments to Coke machines to
live, real-time conversation with people anywhere in the world. 

You can connect to other systems and download files painlessly. We deliver
sports scores and a full feed of up-to-the-minute news from ClariNet (AP 
and Reuters).

Our emphasis is on ease of use. We *know* that the Internet can be a
jungle. Traditional Internet links require you to master a new form of
computer-ese. We think you have better things to do. 

The heart of our service is a special Windows software package that we
have designed. The Pipeline software lets you browse mail and news online
or offline, as you prefer. It is both friendly and powerful-- requiring no
instruction manual, and allowing you to carry on activities in different
windows simultaneously. If you want to read news in one window, while
playing a game in a second and watching mail drop into your inbox in a
third, the Pipeline's software is what you are looking for. 

We offer access through local New York City numbers. And we now also
provide local access numbers nationwide via Sprintnet, for a small hourly
surcharge ($2.50 or $5, depending on time of day). 

Our Windows software also supports remote logins.  That means that users
who happen to have Internet access elsewhere can connect with the Pipeline
remotely and use our graphical interface, with all the special Pipeline
features, from their home site. 

For those with Macintoshes, we have also released a Mac version of our 
software.

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Who and Where
-------------

The Pipeline's founder is James Gleick, author of "Chaos: Making a New
Science." He grew obsessed with the Information Age resources he
encountered on the Internet and at the same time grew frustrated by the
hurdles that seemed to exist for normal, interested, non-university,
non-Unix-speaking and generally non-U individuals like himself. 

Its administrator, chief programmer, and resident genius is Uday Ivatury,
a Bombay native who cut his teeth on (and survived) the world of IBM
mainframes. He has set himself a formidable challenge with the Pipeline: a
joining of the seemingly alien cultures of Unix work stations and DOS or
Apple personal computers.

The Pipeline itself lies--in geographical space--inside a powerful Sun
Microsystems computer system situated just off Wall Street in the heart of
New York's Telecommunications District (formerly Financial District). In
network space--cyberspace--it is at an Internet node known simply as
pipeline.com, roughly as near and as far (give or take a few milliseconds)
as any other place on the Internet. 

To speak with our staff, please call (212) 267-3636.
To write us: The Pipeline, 150 Broadway, Suite 1710, New York 10038.

==========================================================================

Pipeline for Windows
---------------------

The Pipeline for Windows software package is designed to set a new
standard for easy, friendly on-line communication. Yet it is also
extremely powerful, using the capabilities of Windows in ways that no
other on-line service has tried to do. 

*	Easy point-and-click interface
*	Open as many windows as you like: see mail arrive in one window, 
           browse an information service in another, view a weather map in
           a third ... 
*	Intelligent background processing of the data flow
*	Live weather forecasts, UPI news, sports scores, and much more
*	Read documents, display pictures, and find files from everywhere 
           on the global Internet
*	Instant help wherever you are

Main features
-------------

-- Mail. New mail automatically drops into the Inbox as it arrives (or 
when the user logs in). Users may create and manage other mail folders. 
There is a built-in address book.

-- News. A point-and-click news reader smooths the process of finding your
way through 4,000+ Usenet news groups. It is easily customizable.  While
on line, you may browse freely. Or, while off line, you may select threads
for quick retrieval and later reading. 

-- Gopher. For exploring the Internet, Pipeline features a superset of
Gopher. Documents appear in their own windows for reading, editing, or
printing. Pictures display automatically and can be panned and zoomed as
well as saved and printed. Users can easily customize menu items and icons
with their favorite Internet resources. 

-- Telnet sessions. Anything that can be done from a standard terminal can
be done in a window in Pipeline: that means connecting directly to any
place on the Internet. If the user wishes, it's easy to change fonts,
colors, or the terminal emulation. 

-- Database searching and file finding. The Pipeline software comes with
its own implementations of Archie, FTP, and WAIS, with simple
user-friendly dialogs to shield users from the technical complexities. 

Pink Slip (tm)
--------------

A technical note for Internet experts: The reason the software is unique
lies in its ability to transparently multitask many different windows
(sessions, in effect). We have implemented our own proprietary
packet-transfer protocol--called Pink Slip--to intelligently manage
multiple data streams over an ordinary modem connection. 

For the user, the process is transparent: he or she never sees or knows
about Pink Slip. But it is always working behind the scenes. When the user
is downloading a large file, for example, Pink Slip automatically adjusts
the speed of the transfer--the priority given to individual
packets--depending on what else the user is doing. If the user is reading
or replying to mail or News, the background transfer is fast. If new mail
arrives, or the user opens a new window and begins playing a game, those
data streams take priority and push the file transfer into the background. 

Licensing the Server/Client version of Pipeline for Windows
-----------------------------------------------------------

If you are an Internet host or site with an internal network, you may 
license Pipeline for Windows as a server/client package. It is highly 
customizable for particular locations and purposes. It contains hooks to 
any resources, program, or script on the host machine.

For more information on this, send mail to license@pipeline.com.


==========================================================================

Rates
-----

We provide our customers with a basic account, time on line, and--for 
Microsoft Windows users--the Pipeline's special software. There are no 
setup or other "extra" charges. Our standard rates are:

** The basic account: $20 per month.
** Connect time: $2 per hour.
** Pipeline for Windows: $90, but as an introductory offer:

        Any user who subscribes for three months or more will
        receive the Pipeline for Windows software free of charge.

We offer the following special subscription plans: 

** The TIW (Toe in the Water) Plan: $15 monthly, including 5 free hours. 
Pipeline for Windows users will find all the tools they need to keep their
connect time low. The software will quickly get waiting mail and Usenet
news. Then the user can read it and reply at leisure before going back on
line. 

** The 20/20 Plan: $20 monthly, including 20 free hours. With this much 
time, few users will ever hear the clock ticking. But for those 
devoted few, there is still ...

** The IIMO (Internet Is My Oyster) Plan: $35 for unlimited time. If
you're the kind of user who just stays on line, paying the telephone
company a mere dime for a call that never ends, watching your mail and
news drop into their folders, chatting in real time with friends in Sweden
and Singapore, playing addictive Internet games ... well, you'll be
killing us, financially speaking. But we have to admit, you're our kind of
user. 

Customers may receive a 12-month subscription under any of these plans by
paying for 10 months in advance, and they also receive the Pipeline for
Windows software free of charge.  Subscribers may nevertheless cancel at
any time and receive a refund for their remaining time. 

=========================================================================

Order form
----------

You may send checks and subscription forms to: The Pipeline, 150 Broadway,
Suite 1710, New York 10038. 

=========================================================================

Name       ________________________        Subscription Plan

Address    ________________________    [ ] Toe-in-the-Water ($15)

           ________________________    [ ] 20/20 ($20)

           ________________________    [ ] Internet Oyster ($35)

Phone (H)  ________________________      

Phone (O)  ________________________    [ ] One year (for price of 10 months)


[ ] I want the Pipeline for Windows software. (I'm either subscribing for
at least three months or enclosing $90.) I want a [ ] 3.5-inch disk (there
is a $4 shipping and handling charge.)

I am paying for ____ months.  I understand that I may cancel at any time 
and receive a refund for my remaining subscription.

[ ] I enclose a check.
[ ] I authorize you to charge my Visa/MC/Amex card (circle one),
  
    #_______________________ exp. __/__

A Pipeline account representative will call to confirm and help select a
user name and password. 

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