
          APAR PJ08730 -

          PROBLEM:     OS/2 2.1 hangs or traps after LOGO on DISK 1
                       when installing from a 3.5"/1.44MB floppy drive.

          WORKAROUND:  Place the files in a different sequence on DISK 1
                       by making a replacement copy of the disk and using
                       the replacement to install OS/2.


                    MAKE SURE YOU HAVE THE FOLLOWING DISKETTES:

                       One 3.5" (1.44) Replacement Disk 1

                       One 3.5" (1.44) Temporary Disk 1


          FOR COMPUTERS WITH ONE 3.5" 1.44MB DRIVE:
          --- --------- ---- --- ---- ------ -----


                    COMPLETE THE FOLLOWING STEPS



       1)  Boot with 3.5" DOS diskette

           o  Insert DOS Bootable diskette in Drive A:

           o  Boot system (Ctrl-Alt-Del or Power On Computer)

           o  Remove DOS diskette from Drive A:



       2)  MAKING A REPLACEMENT DISK 1

           (Insert 3.5" disk in Drive A:)


                 -  At the DOS A> prompt, type:

                              FORMAT A: /V

                 -  Press ENTER key

                 -  Insert replacement diskette in Drive A:

                 -  Press ENTER key

                 -  When prompted for volume label, type:

                              DISK 1     (Must have blank space between
                                           DISK and 1)

                 -  Press ENTER key

                 -  When asked if you want to format another, type:

                               N

                 -  Press ENTER key

                 -  Remove diskette from Drive A:

                 -  Label this diskette REPLACEMENT DISK 1 FOR OS/2 2.1

                 -  Insert DOS diskette in Drive A:



       3) MAKE TEMPORARY COPY OF DISK 1

               - Make DISKCOPY of ORIGINAL OS/2 2.1 Disk 1 to the
                 TEMPORARY DISK 1


                 - At DOS A> prompt, type:

                             DISKCOPY A: A:

                 -  Press ENTER key

                 -  When prompted to insert  SOURCE diskette,

                    insert the Original OS/2 2.1 Disk 1

                 -  Press ENTER key

                 -  When prompted to insert  TARGET diskette,

                    insert the Temporary Disk 1

                 -  Press ENTER key

                 -  Inserting of SOURCE(ORIGINAL) & TARGET(TEMPORARY)
                    diskettes may be repeated several times.

                 -  When asked to copy another diskette, type

                              N



       4) Insert TEMPORARY disk in Drive A:

          In this step, files on the TEMPORARY DISK 1 (SOURCE) will be
          copied to the REPLACEMENT DISK 1 (TARGET)


           -  Erase Bundle from TEMPORARY DISK 1

                  - At DOS A> prompt, type:

                              ERASE BUNDLE

                  - Press ENTER key

                  -  When prompted to insert disk with
                     COMMAND.COM in drive A:

                     Insert DOS diskette in Drive A:

                  -  Press ENTER key

                  -  At the DOS A> prompt, type:

                              XCOPY A:*.* B:  (Note B-drive is a
                                               pseudo drive)
                  -  Press Enter key

                  -  This process will take a lot of time due to the copying
                     of the diskettes.  Many insertions will take place.

                  -  When this above operation has completed,
                     insert original DISK 1 from OS/2 package:

                     OS/2 Disk 1 in Drive A:

                  -  At the DOS A> prompt, type:

                               COPY A:bundle B:

                  -  This time the ORIGINAL OS/2 2.1 DISK 1 is the SOURCE disk
                     and the REPLACEMENT DISK 1 is the TARGET disk.


       5) The REPLACEMENT DISK 1, just created should be used to
          install OS/2 2.1.  Please KEEP the original DISK 1 that came
          with OS/2 2.1 diskettes in a safe place.  However, remember
          to write an note to use the REPLACEMENT DISK 1 to install
          OS/2 2.1.  After complete installation, there will not be a need
          to keep the TEMPORARY diskette.



          FOR COMPUTERS WITH TWO 3.5" 1.44MB DRIVE:
          --- --------- ---- --- ---- ------ -----


       1)  Boot with 3.5" DOS diskette

           o  Insert DOS Bootable diskette in Drive A:

           o  Boot system (Cntl-Alt-Del or Power on Computer)

           o  Remove DOS diskette from Drive A:



       2)  MAKE TEMPORARY COPY OF DISK 1

                - Make DISKCOPY of Disk 1

                  -  Insert Original OS/2 2.1 Disk 1 in Drive A:

                  -  Insert TEMPORARY COPY of DISK 1 in Drive B:

                  -  At the DOS A> prompt, type:

                               DISKCOPY A: B:

                  -  Press ENTER key

                  -  Press Enter Key for any prompt messages for

                     SOURCE & TARGET diskettes.

                  -  When asked to copy another diskette, type:

                               N

                  -  Press ENTER key

                  -  Remove TEMPORARY DISK 1 from Drive B:
                     Label it TEMPORARY COPY of OS/2 2.1 DISK 1

                  -  When prompted to insert disk with
                     COMMAND.COM in drive A:

                     Insert DOS diskette in Drive A:

                  -  Press ENTER key


       3)  MAKE REPLACEMENT DISK 1

                 - Insert REPLACEMENT DISK 1 into Drive B:

                 -  At DOS A> prompt, type:

                              FORMAT B: /V

                 -  Press ENTER key

                 -  When prompted for volume label, type:

                              DISK 1     (Must have blank space between
                                          DISK and 1)

                 -  Press ENTER key

                 -  When asked if you want to format another, type:

                               N

                 -  Press ENTER key

                 -  Label formatted diskette REPLACEMENT DISK 1 for OS/2 2.1

                 -  Leave REPLACEMENT DISK 1 diskette in Drive B:

                 -  When prompted to insert disk with COMMAND.COM in drive A:

                    Insert DOS diskette in Drive A:

                 -  Press ENTER key

        4). Creating your REPLACEMENT DISK 1

                  -  Insert TEMPORARY OS/2 2.1 DISK 1 diskette in Drive A:

                  -  At the DOS A> prompt, type:

                               Erase BUNDLE

                  -  Press ENTER key

                   - At the DOS A> prompt, type:

                               Copy A:*.* B:

                  -  Press ENTER key

                  -  Insert Original OS/2 DISK 1 in Drive A:

                  -  At the DOS A> prompt, type:

                               Copy A:bundle B:

                  -  Press ENTER key

                  -  Remove Diskettes from Drive A: & B:


       5) The REPLACEMENT DISK 1, just created should be used to
          install OS/2 2.1.  Please KEEP the original DISK 1 that came
          with OS/2 diskettes in a safe place.  However, suggested
          you write a note to use the REPLACEMENT DISK 1 to install
          OS/2 2.1.  After installation is completed, there will not be a
          need to keep the 3.5" TEMPORARY DISK 1.
