FOR IMMEDIATE RELEASE 
 
        US Media Contact: Joe Stunkard  International Media 
                                        Contact: Adriana Gomez
        Voice: 602/670-7145             Voice: 602/670-7300 
        Fax: 602/670-7101               Fax: 602/670-7101 
        MCI Mail: 532-6657      
 
ARTISOFT LAUNCHES NEW FIVE STAR CERTIFIED CONSULTANT PROGRAM
 
Provides Individual Certification For Artisoft Technical 
Experts 
 
        (TUCSON, AZ -- August 30, 1993) -- Artisoft, Inc. 
announced today that it has introduced a new Artisoft Five 
Star CertifiedSM Consultant program, designed to provide 
benefits for a growing group of individuals who are active 
in selling their expertise to create efficient LANtastic(R) 
networks for their clients. This program allows individuals 
to attain advanced Artisoft(R) product knowledge by 
completing a certification process that designates them as 
technical experts who focus on designing, installing and 
optimizing LANtastic networks rather than focusing on the 
resale of Artisoft products. 
 
        "In following with the success of the Artisoft 
Authorized Five StarSM Reseller program, the Artisoft Five 
Star Certified Consultant program was designed to provide 
benefits for and distinguish those individuals who are out 
in the field specializing in Artisoft technical service and 
support," stated Dave Hallmen, Artisoft's Vice President of 
Sales & Marketing. "Our goal is to establish long-term, 
highly profitable relationships with our resellers and 
consultants by giving them the tools they need to grow and 
support their customer base."
 
Artisoft Five Star Certified Consultant Program -- Benefits
        Artisoft Five Star Certified Consultants can use their 
certification to better compete in their markets as 
recognized Artisoft support technicians. Once enrolled, 
Artisoft Five Star Certified Consultants receive sales 
guides, unique bulletins and special product announcements 
to help them secure advanced product knowledge. Distinctive 
services and resources that accompany this new program 
include:
        - A toll-free priority support number to Artisoft's 
        technical support representatives
        - Access to the Artisoft CompuServe forum, ArtiFactsSM 
        BBS, and Technical Fax Support
        - New product bulletins 
        - Product literature
        - LANual(TM) Information Service, a database that 
        provides technical information about Artisoft products 
        - Case studies
        - Training opportunities
 
Artisoft Five Star Certified Consultant Program -- Features 
        This new program is available to any interested 
individual for an enrollment fee of $499. To become an 
Artisoft Five Star Certified Consultant, individuals must 
pass a certification process by either completing the 
Artisoft core training courses or by successfully passing 
comprehensive knowledge tests in lieu of the required 
courses. The Artisoft core training curriculum includes such 
courses as Selling and Installing Artisoft Products, 
Planning & Installing the LANtastic Network Operating System 
and Optimizing & Supporting the LANtastic Network Operating 
System. Artisoft Five Star Certified Consultants must 
complete annual re-certification tests to demonstrate a 
continued high-level of Artisoft product knowledge. 
 
Artisoft Authorized Five Star Reseller Program Enhancements
        Artisoft's reseller programs include the Artisoft 
Authorized Five Star Reseller program, which was introduced 
in May, 1991. This program ensures that Artisoft resellers 
are qualified with appropriately trained personnel and 
demonstration facilities to maximize sales of and offer top 
quality support for Artisoft products. Artisoft Authorized 
Five Star Resellers are recognized by the enduser as a 
qualified source for the sale and support of the complete 
Artisoft networking solution. 
 
        Artisoft has recently enhanced this program by 
reducing the volume requirement purchase from $25,000 to 
$10,000 and providing additional materials, resources and 
training opportunities to increase the technical knowledge 
of the reseller. 
 
        Artisoft Authorized Five Star Resellers receive the 
same benefits listed above for the Artisoft Five Star 
Certified Consultant, as well as enhanced benefits such as 
special product promotions, special price discounts, an 
Expert Business Support Team that provides dedicated toll- 
free technical support to each reseller, an Artisoft Media 
Kit which gives resellers media tools for developing custom 
ads, the ArtiBucks(TM) co-op program that awards resellers 
product purchase "points" to offset marketing or sales 
activity expenses, and eligibility for the Sales Leads 
Referral Program -- all for an enrollment fee of $999. 
 
        Those interested in joining the Artisoft Authorized 
Five Star Reseller program must either complete the Artisoft 
core training courses or successfully pass comprehensive 
knowledge tests. An annual re-certification process is also 
required for all Artisoft Authorized Five Star Resellers.
 
Artisoft Five Star ConnectivitySM Program
        Both Artisoft Five Star Certified Consultants and 
Artisoft Authorized Five Star Resellers can join the 
Artisoft Five Star Connectivity Program at no additional 
enrollment fee. This program supports those resellers and 
individuals who specialize in large network installations 
and multiplatform connectivity. The Artisoft Five Star 
Connectivity program identifies properly trained individuals 
or businesses as experts in Artisoft Connectivity Series 
products and services. 
 
        Artisoft Five Star Connectivity candidates can qualify 
for this program by completing the Artisoft connectivity 
training courses or by successfully passing comprehensive 
knowledge tests. The Artisoft connectivity training 
curriculum includes such courses as LANtastic for Macintosh 
and LANtastic for TCP/IP. Artisoft Five Star Connectivity 
participants must complete re-certification tests annually.
 
        Artisoft develops and manufactures a full line of 
innovative, cost-effective network communication solutions 
including the award-winning LANtastic Local Area Network. 
Recognized as the leader in peer-to-peer networking for DOS 
and WindowsTM  environments, the LANtastic network also 
offers multiplatform connectivity solutions for NetWare(R), 
TCP/IP and Macintosh(R) systems. It allows up to 500 users 
on one network to connect and share information and 
peripheral devices such as printers, hard drives and CD- 
ROMs. Artisoft maintains nine international offices and 
distributes the LANtastic network and its other connectivity 
products in over 70 countries worldwide. 
 
        For more information about Artisoft or its product 
line, contact Artisoft, Inc. at 2202 N. Forbes Blvd., 
Tucson, AZ 85745. Sales 800/233-5564. Corporate 602/670- 
7100. Fax 602/670-7101.
