
				    Manager
				    =======

				Table  of  Content
				                        Page
		1.  Introduction     ..........		 2

		2.  Requirement      ..........		 2

		3.  Shareware version .........		 3

		4.  Installation     ..........		 3

		5.  Getting Started  ..........		 5

		6.  File Concept     ..........		 7

		7.  Files  	     ..........		 7

		8.  Keyboard Usage   ..........		17

	        9.  Reference	     ..........		19

			9.1  Log On	     .... 	19
			9.2  Maintain Files  ....	19
			9.3  Browse	     ....	21
                        9.4  Ad Hoc Browse   ....       22
			9.5  Reports	     ....	23
		  	9.6  Systems	     ....	28
			9.7  On-line Reference		28
		
		10.  Adding an Inventory Item  		29

		11.  Order System	.........	30

		12.  Help Desk Manager	.........	31

		13.  Network Manager	.........	32

		13.  Design Philosophy	.........       33

		14.  Hints		.........	34

		15.  Order Information  .........	35

		16.  Important Notice 	.........	35

		Appendix A. Upgrade


			(c) Copyright 1990-91 Micro Architect

			    All rights reserved. V2.3
1.  Introduction.
=================

	PC MANAGER keeps track of PCs, software packages, printers,
monitors, boards, etc. With Manager you know where every PC item
is located, warranty/service information, vendors, costs, its
serial number, and the related dates. It could be the first
PC/equipment inventory system that integrates with your network
inventory.


	The following are some of the advanced features of MANAGER:


		o  written in the most popular language
		   (Clipper, a dBase3 compiler)

		o  easy to use

		o  adhoc query

		o  no need to memorize record keys

		o  help key and on-line reference

		o  easy to expand

	        o  virtually no limit in the number of inventory items 
	
	        o  fast and reliable


	Optional sub-systems are integrated so that they are  easy to
learn and use. Help Desk Manager keeps track of trouble reporting
and Network Manager keeps track of trunks (phone lines). If you do
not have these options, just ignore the description.



2.  Requirements.
=================

MANAGER runs on any IBM PC/XT/AT/PS/2 or compatible computer with
at least 512K memory (600K with any option). A hard disk and a
printer are recommended. PC-DOS or MS-DOS Version 3.3 or higher is
required.

IMPORTANT. The number of FILES and BUFFERS in your CONFIG.SYS file
should be specified as FILES=43 (use an odd number) and BUFFERS=24
(use a multiple of 8). Add the following line in autoexec.bat: SET
CLIPPER=F38;R32 (5 less than 43 in FILES). You can use CONFIG.MAN
as an example. No space is allowed between "=". "F38" allows 38
files and it overrides the FILES setting. "R32" allows 32KB memory
reserved for index buffers and RUN commands.

To keep this manual concise, we have assumed you are PC
knowledgeable, and this is not the first time you install a PC
software package.

The program requires at least 720 KB (1.44 MB with any option) disk
storage, which depends on the size of your data base. It is
possible to run this program on diskette systems, but not
recommended.



3.  Shareware version
=====================

Your version does not have features such as on-line documentation
that will take up too much disk storage. Report is on a separate
disk. You can order from your shareware distributor or send $9.99
to us (please specify the disk format). For BBS users, the zip 
file name is REPMAN.ZIP If your version is on two 360 KB diskettes,
most likely report disk has been included. LIBRARY.RP1 and RR.EXE
are two programs in your report disk. There is no special limit in
the number of items in this shareware version.


4.  Installation.
=================

If you upgrade your program from Micro Manager to PC Manager or add
a option, follow the Upgrade section in the Appendix.

The system is delivered on two 360K disks, one 1.2 MB disk, or one
720 KB (3 1/2") disk.

The following procedure installs MANAGER on drive C:. Insert the
MANAGER diskette into drive A. You can enter the following commands
or just type a:, and then type MSETUP.

	A:
	INSTALL	            (or INSTALL D:\MAN if the drive and
                             directory are different from C:\MANAGER)
    

If your system is delivered on two disks, insert the second disk
and type:

	A:
	INSTALL
5.  Getting Started.
====================

	MANAGER comes with a sample data base. Type the following to
run the program. 

	C:				
	CD \MANAGER
	MANAGER

	At the first time you run this program, index files for the
sample data base will be automatically created (to save disk
storage).

	The Log-On screen will display four menu items.

	You can select a menu item by moving the cursor to that item
and then pressing Enter, or type the first letter of that item
(assuming no previous menu item has the same first letter). Select
Color if you have a color monitor. Select Log On. The main menu
will be displayed.

	Select On-Line Reference. Select several chapters one after
the other. The Esc key brings you back to the previous menu.

	The last line usually displays the function keys available for
the displayed screen. An information line describing the menu item
to be selected usually appears on the last second text line on the
screen.

	The data base consists of the main data file INV and seven
other files (plus 2 for Help Desk Manager and 2 for Network
Manager). The INV file has pointers to other files.

	The sample data base consists of two inventory items with
record codes (keys) PS/2M70.00001 and PS/2M70.00002. In the Product
File, we have a record with the code PS/2M70. The vendor for these
two items is ABC. The PCs are assigned to Doe, John and Smith,
Jane. They all belong to department SALES.

	Select Maintain Files Menu. Select the INV file. The last
record will be displayed. Press PgUp to display the previous
record.

	Press the Esc key. A list of menu items (commands) will be
displayed on the first line including the Add Record function. You
can select Q (quit) to return to the Main Menu.

	If you change any field on the screen, write the updated
record to disk by pressing Ctrl and "W" at the same time. PgUp and
PgDn have the same effect. If you do not want to write the changed
screen to disk, just press Esc. Most fields will be checked for
validity. Error messages will be displayed on line #1 and/or line
#2. 

	If you are adding new records, the record code for that record
must not exist (i.e. no two records have the same key). If you
already have a record with a key "PS/2M70.00002", you should enter
PS/2M70.00003 for the next Model 70 your company bought.

	The following illustrates how to use the F1 key in locating
a new record code. Select Add under Maintain Files. The message
"Enter unique record code > " appears. Press F1 to display all the
inventory codes. You can tell how many PS/2 Model 70 you have. A
flag (Flag #2 = Y) in the Configure command can automatically
generate a unique code by selecting a product code.

	Alternatively, you can use Browse or AdHoc Browse to determine
the next unique record key.

	The pointers such as the product code (e.g., "PS/2M70") in the
INV file must exist or be blank. If you forgot the product code,
you can press F1 while the cursor stays on that field. A list of
product codes will then be displayed. Select that product code, and
it will be automatically inputted. Press Esc if you do not want to
select a field. F1 is usually available in entering a record code
for Add/Search, pointers, price fields, and date fields.

	After you have selected a product ("PS/2M70" in our example),
price information will be copied from the product file. They will
not be displayed until the cursor is placed on that field (a minor
limitation in the data base manager Clipper). If you enter the
lease field and the item is not a leased item, a warning message
will appear. Refer to Add Inventory Item chapter for more details.

	To add items with similar information (e.g., buying five PS/2
Model 55 at the same time), use the Carry function to copy fields
from the record last entered to the one currently being added.
Repeat the Maintain Files commands with other files.

	The Browse Command displays records in report format. This
command allows you edit a field by pressing Enter at the selected
field. After the cursor appears, make the change, and then press
Enter to exist from edit mode. Since there is no validity check in
this command, you should use Maintain Files command for editing.
When you have more than 100 records, you will be requested to input
the search code. Pressing Esc will start display from the beginning
of the file. 

	"Reports" allows you print any one of the 32 reports/labels
(more with options). For example, type "1" without pressing Enter
to print the first report. For Order, Help Desk Manager and Network
Manager, select Other Files to display another set of reports to
select.

	"Systems" comprises those commands you may not use everyday.
You may want to change the Bell and the Color parameters in the
Configure command by entering Y or N.

	Enter an order by selecting Maintain Files, Order File, Menu
Item (via Esc) and then the Add function similar to the way you
would add a new record. The order number is automatically generated
for you. After the header information has been entered, enter the
order line, one screen for each line. Press Esc after entering the
last item line. The sample data base has an order record with key
"000001".

	Ad Hoc Browse allows you to specify records to be selected.
For example, you can enter: purchase > 5000. Field names for the
selected file will be displayed. For string fields (as opposed to
numeric fields), enclose them with quotation marks such as "C" and
"PS/2". dBase programmers can also use  Clipper functions (e.g.,
UPPER(City) = "BOSTON"). You can access the sample ad hoc queries
by hitting F1.

	If you have Help Desk Manager or Network Manager, try the
sample files via the Maintain File command. 

	Now, you are ready to use the data files in a real case. Under
DOS, type MSTART. MSTART.BAT will copy empty data files over the
current sample files. It is dangerous to leave MSTART.BAT in your
production directory. After it has been used, copy it to a diskette
and delete it from your production directory.

6.  File Concepts.
==================

	Your main data file is INV, the inventory file. It keeps track
of all the information about an item such as a Smith's Okidata
printer. You will have other information that is common to other
inventory items such as the vendor information, the user
information, the product information, and the department
information. Instead of putting it in the inventory record, we put
it in four other separate files and use codes (same as keys and
pointers) to point to the related records in these files: vendor,
user, department, and product.

	To illustrate, you may have 10 PS/2 Model 70s, and only one
record describing PS/2 Model 70 in the Product File. It is similar
to the Vendor File and the User File. The user Smith may own a PS/2
computer and a printer (2 inventory records). A user record may
point to a department record (e.g., Smith belongs to Sales
Department).

	It is possible to run Help Desk Manager or Network Manager
with only two files each if you do not want to integrate other
information such as User, Inventory and Vendor. 

	Clipper's file extension names are similar to dBase with the
exception of index files: .dbf for data base files, .dbt for memo
file, and .ntx for index file (not dBase's ndx). Files starting
with 'm' with the exception of Manager.dbf are empty data files.
They are used for copying over the sample data files after you have
finished learning the system.



7.  Files.
==========

Most fields are self-explanatory. The record code (key) must be
unique within a file. You cannot have same record code such as
PS/2M70 two times. The pointers to other files must exist in other
files or be blank. Some fields are reserved for future
enhancements. The following describes those fields that need
additional explanation.

Validity check will be performed for many fields. If you encounter
an error, an error message will be displayed on the top two lines
and the cursor will stay on the error field until you correct it. 
Date fields and pointers will be checked if they are not blank.
Some fields including all record codes will be converted to
uppercase automatically. The checking is inconvenient at first
sight, but it is important to maintain a consistent data base.

Remark fields will be used by you only. If the item is loaned,
input the loaner's name on the field field for reporting purposes.

You can add notes to a memo field. It has multiple lines displayed
on a window. You can use memo fields as freely as you want. For
example, you can enter the repair history here.

You can select to edit a memo field by entering Y in the memo field
(usually on the right, lower corner of the screen). Most of the
editing keys are available. Press ^W (pressing the Ctrl key without
releasing it and then pressing W) to write the record to disk, or
press Esc to exit. Pressing PgDn or PgUp, or entering the last
field also writes the record to disk.



1. INV file.

	
    Service code    The vendor who sells you the computer may not
                    be the same one who services your computer.

    Type 	    A one character code to specify whether it is
                    an asset (A), a leased item (L), or supply (S).
                    Ribbons and paper are examples of supply.

    Class	    Usually copied from the product file. You can
                    add your own codes. The system codes are: C -
                    computer, M - monitor, B - board, P - printer,
                    T - telecommunication (such as modem), S -
                    software, N - network, X - PBX phone system
                    including phones, and Z - others.

    QTY		    Usually 1. You do not want to identify each
                    ribbon by a record code, but you do want to
                    keep track of the number of ribbons left. If
                    you order 12 ribbons, enter 12 for QTY and
                    decrement it each time you use one.

    Cost 	    A unit cost. If you buy 5 ribbons at $1.50
                    each, the Cost is still $1.50.

    Lease 	    Yearly lease cost.

    Loaner 	    Enter Y if it is a loaner to a user.

    LAN		    If this item is not assinged to any user such
                    as a LAN printer or a LAN server, enter Y.

    On-Site	    Is the warranty/maintenance service on-site?
                    Either Y or N.

    Feature	    A remark field (e.g., 4 MB RAM & 160 MB disk).


2.  PRODUCT file.

    Version 	    You may want to match this field with the
                    current version number to check whether you
                    need to upgrade this product.

    Related 	    Can be another product code. It is used to
                    identify a group of products. For example, 
                    "DBASE" groups all DBase versions and DBase
                    supporting products; "APPLE" groups all Apple
                    products; and "PBX" groups all telephone
                    equipment.

     Manufacturer   A pointer to the vendor file. This is not the
                    computer store but the manufacturer such as
                    IBM, Lotus, Novell, Microsoft, and Epson. The
                    vendor file has two types of records:
                    computer/service stores and manufacturers.

	Discount    Enter 0 if you do not want the system to
                    calculate the retail price automatically. For
                    example, enter 20 for 20% off.

     QTY/Spare/
     On-order	    QTY is the total inventory for this product.
                    SPARE is the number of a inventory item that
                    has been received but not assigned to any
                    users. On-Order is the number of a inventory
                    item that has been ordered but not received.
                    These fields are all estimates and kept up to
                    date by you.

     The product code should be 9 characters or less if you want
     the option to assign inventory codes automatically.

     This file has an extra vendor field in case two vendors offer
     the same product. You may select the vendor who offers the
     lower price and/or better service.



3.   VENDOR file.

     Account No.    The account code your vendor assigns to you.
                    Usually it appears on your invoice. For your
                    convenience, use this number in communicating
                    with your vendor.



4.   USER file.

     Building 	    Use a consistent code such as MAIN for the main
                    building or the city name.

     Network ID     Each user can have up to 4 user IDs, one for
                    each network. For example, Smith have two IDs
                    to a PC network, one to VAX, and one to IBM
                    host.

     Cable ID 	    In the user's office, a cable ID is usually
                    associated with the receptacle connecting his
                    computer to a network. 

     Phone Cable    Cable ID for the phone.

     Ring	    Your LAN may have several physical rings
                    (domains or segments).


	Your PC code (or CRT) and phone code are included here.

	Field Number and Date are reserved for your own use.


5.   DEPART file.

     Budget 	    This is an annual budget. The program displays
                    the amounts left: 1. (budget - purchases) and
                    2. (budget - purchases - last year leases -
                    YTD lease/2). All new leases for this year are
                    averaged by assuming they started at mid year.

		    Leases are carried to the following year.

		    The input does not calculate the affected
                    values instantly as in a spreadsheet. You just
                    press PgUp and PgDn key to see the updated
                    figures if you change any fields.

     Cost Center    We have 20 cost centers per department. This
                    is for information only. 
	

6. 	BUILDING file.

	If your company has only one location, enter one record with
        the name MAIN or the city name. 

	Comm. Dept. The code for the communication department.

	PBX	    Enter the PBX phone system your company is
                    using for this building. It will be checked
                    against the Product file.

	Vendors	    The equipment vendor (PC and other equipment)
                    and the local phone company for this building
                    will be selected via the F1 key for entering
                    orders.

	Tax Rate    To illustrate, enter 5 to indicate 5% sales tax
                    rate.

	Bill Flag   You can enter "M" to select the bill sent to
                    the main building (this code is specified in
                    Configuration), or enter "L" for the building
                    where the items are shipped to. In any case,
                    the "bill to" information can be changed in
                    entering the order.




7.	ORDER file.  

	An order spans across two files: Order file and Order Item
     file. The order file consists of the order header and cost
     summary information. The order item file consists of line
     items.

	To illustrate, name and address information and total order
     cost belong to the order file. The item file consists of
     description, order quantity, and unit price for each item you
     order.

	You may have 10 item records and 1 order record for an order.
     They are related by the same order code (sometimes we use the
     term PO for purchase order no.). Order Item file is the only
     file that has record codes (or keys) not unique, as they have
     the same order number as the key for all 10 records in this
     example.

	
	Quote	    You may want to estimate the cost of the order
                    before you place an order. You may print it out
                    and send it to your vendor to ensure prices are
                    correct, or send it internally for approval.
                    You change it to an order by entering "N". This
                    feature eliminates entering the same order
                    twice.

	Department  The department this order is for.

	Cost Center This is for your information only in this
                    version.

	Vendor Job # This is for your information only.
	
	Status	    The original status is blank. When you are
                    ready to send the order to the vendor, you
                    change it to "O" for open order. When the order
                    is completed, you change it to "C". After you
                    have entered all ordered items into the
                    inventory file via the Fill option, select the
                    option to update the department file. The
                    status will be automatically changed to "D" -
                    ready to delete.

	Type	    Enter "P" for PC and equipment and "N" for
                    network (if you have Network Manager).

	Comment	    These three lines will be printed at the end
                    of the order. They are longer than the screen
                    display indicates. You can scroll them
                    horizontally.


	There are two due dates: one for work due and one for pay due.
     The total equipment cost and the balance are automatically
     calculated by summing up all the item lines.

		total cost = equipment cost + sales tax + freight + 
		             installation   + service   + debit  - credit

		balance    = payment - total cost


	Equipment cost is the only taxable item. If you do not want
     the system to calculate sales tax for you, enter 0 for tax
     rate. Service Cost is same as repair cost. If the order is for
     service, you do not normally enter installation charge.

	The following fields will be recalculated after all the item
     lines have been added: equipment cost, sales tax (unless tax
     rate is 0), service charge, installation charge, total cost,
     balance, and lease.

	To illustrate: You order a phone. The equipment cost is $100,
     the sales tax is $5.0. It costs $70 to install it, and a
     yearly lease of $25. You are charged a service fee of $50 to
     repair the phone.


8.	ORDER ITEM file.

	Line No. This field serves two purposes: (1) it sequences the
               order lines to be printed, and (2) it allows you to
               add lines after an order has been added. You can
               enter 1.5 to insert a line between line #1 and #2.

	Received/Assigned
	QTY    When you receive a shipment, mark down how many
               items you receive and compare it to the ordered QTY.
               You can use the Assigned QTY field to keep track the
               number of items have been received, but not
               assigned. The program does not update these fields
               automatically.

	Operation P for purchase, L for lease, and D for disconnecting
                  network trunk (if you have the Network Manager).


	All the price fields are unit prices.
9.   TROUBLE file.

     Time should be entered in military time, such as 12 for noon
     and 13 for 1 pm.


	Category It identifies the trouble type such as DISK, LAN,
                 etc.

	Problem	Problem code such as LOGON, I/O.

	Type	Enter N for network, otherwise leave it blank.

	Impact	A code to identify the impact, such as LAN123 to
                indicate all users in LAN123 will be affected.

	Status	O for open, D for dispatch, A for arrived, C for
                completed, and U for (file) updated (via the Closed
                Trouble command).

	Operator The Help Desk operator who takes the call.

	Assign	The name of the person to be assigned to fix the
                trouble.

	Call	Date and Time when the user calls to report a
                trouble.

	Dispatch Time you call your vendor or your internal support
                 staff.

     There are two lines (65 characters each) to describe the
     trouble and four lines to describe the resolution.


10.  TROUBLE CODES file.

     This file categorizes troubles, and records resolutions for
     future references.

	Trouble Code	It is made up of Category Code (5 characters
                        long) and Problem Code (10 characters long).
			Examples are: LAN  LOGON and DISK I/O.



11.	NETWORK INVENTORY File.

	Trunk_Code  Usually the phone number for this trunk. You
                    can use the same number as supplied by the
                    vendor.

		    You can press F1 to let the system assign the
                    next unique trunk code while adding a record
                    such as 1MB.00001 (with Flag #2 = Y in Config.)

		    If you handle more than one location, make sure
                    they are unique such as M1MB.00001 and
                    S1MB.00001 to distinguish locations M and S.

	Trunk_Grp   A pointer to Network Product file to describe
                    the common features of this trunk group.

	Vendor	    It could be your RBOC (the phone company), ATT,
                    MCI, or Sprint.

	Status	    Either blank or A for active, or D for
                    disconnected.

	Account No. Usually the main phone number used for billing.

	Serial No.  Supplied by the vendor if it is available.

	
	Monthly
	Lease	    A monthly cost figure, quite different from the
                    yearly lease as used by the rest of the
                    system.	

	Disconnect
        date	    Keeps track of you disconnect this trunk. You
                    may want to delete this record at the end of
                    the year.

	Monthly Usage 	Maintained by you.

	Cabinet		The cabinet for this trunk.

	Slot No.        The cabinet may have several slots. 

	Port		You may have several ports per slot.

	Cable 1 - 4	Used to identify the cables associated with
                        this trunk.
	

12.  NETWORK PRODUCT file.

     Trunks are classified by trunk group codes. Examples are 1MB,
     WATSI1, TIE, and T1 - similar to the product file. This
     information will be copied to the network inventory file when
     you add a trunk.

     If you want the system assign trunck code automatically, use
     9 or less characters for trunk group code.

     The following fields help you to analyze the usage of your
     trunks. You can enter the usage information from your phone
     bills.


	Cost / min. The average cost per minute usage. Most rates
                    fluctuate according to usage. If you know how
                    much you spend a month and how many minutes
                    you use (may be in the phone bills), divide the
                    total cost by total minutes.

	Utilization The total number of minutes for a period
                    (usually a month).

	Upper utiliz. You set this figure. It is the upper limit you
                    want an average trunk to be used. If you have
                    many trunks exceed this limit, you should
                    consider adding more trunks to this group. Full
                    utilization will result in poor service to your
                    users and/or overflow to use more expensive
                    trunks (e.g., from WATS line to 1MB line).

	Lower utiliz. The lower limit you want an average trunk to
                    be used. If you have a lot of trunks in this
                    group with usage below this limit, you should
                    consider how to make more use of this trunk
                    group, or disconnect some of the trunks.


The following are supporting files. They do not contain any
inventory data.


13.   Manager File.

     This is the system configuration file. It has only one record
     to keep track of parameters, such as whether you have a color
     monitor, print orders on pre-printed form, or the building
     code of your main building. Passwords are also stored on this
     record.

	Flag #1 Enter Y if you do not want to run Upgrade (as
                described in the appendix) - a safety measure.

	Flag #2	Enter Y if you want the system to assign an
                inventory code for you automatically when you are
                entering a new inventory item or a new trunk (for
                Network Manager).

	        Press F1. The system will display the Product Code
                instead of the Inventory Code. Select the product
                code for this inventory. The program will append the
                next sequence number (stored in Product File) for
                this product. If you use this feature, you have to
                limit the size of the product code to 9 or lower.
                The code generated will be PPPPPPPPP.NNNNN. It is
                similar for trunk code in network option.
	
	Flag #3	The printer number for regular printer.

	Flag #4	The printer number for order form printer.

		If you have two printers, you can select one to
                print orders so that you do not have to load/unload
                pre-printed forms. Quotes will be printed on your
                regular printer. 

		Select the number appropriate for your printer.

			1. Generic			Parallel.
			2. HP Jet II			Parallel.
			3. HP Jet II			Serial.
			4. Epson/E/F/J/RZ/LQ  	Parallel.
			5. IBM ProPrinter		Parallel.
			6. HP PaintJet 3630		Parallel.
		  	7. OKI Microline 292/3/4 Serial.
			8. Star Gemi 10-x/15-x	Parallel.

	       If your printer does not match with the above list,
               select "1", or send $20 for a program that allows
               you to have a wider choice of printers and their
               parameters (such as stop/bits, baud rates, and
               ports). The two serial printers use 4800 baud and
               1 stop bits and 7 bits.

	       Another related parameter is color display while
               running R&R Report Generator. The default is
               monochrome. If you have a color monitor, type
	       COPY rrcolor.cnf rr.cnf under DOS. 



14.  DOC contains the on-line reference information.

15.  Filter files have names such as filter1, filter2... One filter
     file is used for each data file. They are sample selection
     filters to be used in AdHoc Browse. They can be selected via
     the F1 key.

16.  Library.RP1 stores the report formats.

17.  Others. Manager.EXE - program, and RR*.* - files supporting
     R&R report generator.
8.  Keyboard usage.
===================


The following is a general description. Different commands
interpret keys differently. Usually the last line on the screen
indicates what function keys are available for the displayed
screen. "^" implies it is a control character. (A control character
is generated by pressing the Ctrl key without releasing it and then
pressing the designated key).


Enter	  Select in Browse, F1 Browse, and Menu Item selection, or
          move the cursor to the next field in full-screen edit.

^w/
^W  	  Pressing the Ctrl key and the letter "W" key at the same
          time in full-screen edit mode writes out the current
          record to disk - same as pressing Enter at the last field
          on the screen.

Esc	  Exit to the previous screen or display the command item.
          It will cancel the add by deleting the record just added.
          Some fields may be still changed in Change command.

Arrows	  Move the cursor in four directions. In full-screen data
          entry, arrow keys bring you to the next or previous
          field.

^-> ^<-	  Horizontal scroll keys in Browse and F1 Browse.
	  One word left/right in memo edit or full-screen edit.

PgUp/PgDn Brings you to the next/previous record with the displayed
          record updated, or one window up/down during memo edit.

^PgUp/	
^PgDn	  Top/bottom of memo in memo edit.

Home	  Start of line/field.

^Home	  Top of window in memo edit.

End	  End of line/field.

^End	  Takes you to the last field (usually the memo field) in
          full-screen edit, or bottom of window during memo edit.

Del	  Delete character.

Backspace Delete character to left of cursor.

^Y	  Delete line.

^T	  Delete word.

^B	  Reformat a paragraph in memo edit.

^U	  Restore input value to former value in full-screen edit.

^Ins	  Insert on/off toggle switch.

F1	  Help key. We provide two kinds of help. The first one
          displays the reference information. You merely press Esc
          to continue. 

	  The second one is a data base browse function. Say you
          forget the product code: While your cursor is at product
          code, press F1. A list of product codes will be
          displayed. Move the cursor or PgDn key to position to the
          product code you want, and then press Enter to select
          that product. If you have more than 100 records, the
          system will ask you where you want to start to browse
          (e.g., enter "PS/2" for all product codes with the first
          four letters "PS/2").
     
 	  It also initializes certain fields especially during
          adding records. Many date fields will be initialized with
          today's date. Expiration dates will be initialized by
          adding 365 to received dates. If it is under warranty,
          the service expiration date will be added from warranty
          days in the product file.


Alt P	  This key displays the currently displayed record on the
          screen. Since it does not contain any graphical
          characters, you can press PrtScr to print it out. 

	  A handy feature when you are in Browse or AdHoc Browse.
          You can display the entire record on the screen (two
          screens for Order File). 
9.   Reference.
===============


9.1    Log on.
	
After you have typed MANAGER from DOS, the Log-on screen
appears. You can select Log-on, return to DOS, or select color. If
you selected Color in the Configure command and you have a
monochrome monitor, most programs hang up. We give you an option
here to select monochrome as a safety measure.

We have a password system that is simple to use and quite
effective. You have 10 passwords to enter in the Configure command
under System, one for each user. The first password is the master
password. It allows only the user logging on with the master
password to run the Configure command. Write down your master
password. If you do not feel you need a security system at all,
just leave the first password blank (as the system is originally
set up). In this case, the program will not ask you to enter
password in the log-on screen, and it will bring you right to the
Main Menu. Uppercase characters and lowercase characters are not
the same for passwords.

From the Main Menu you can select any commands. The Quit
command or the Esc key will bring you back to the Log-on Menu.



9.2 	 Maintain files.

	 This may be the most frequently-used command. First select the
         file you want to maintain. The last or the last referenced
         record will be displayed. You can press Esc to display the
         menu items on the first line:  

Add	  You must enter a unique code - a record code that you
          have not used before for this file. The only exception
          is the order item file. The F1 key is available in the
          record code and in codes pointing to other files.

	  "Carry" is an option to allow most fields of the
          previously added record to be carried to the next record.
          This Carry function can be set in the Configure file or
          changed via the Carry toggle switch. Some fields will not
          be carried such as QTY in the INV file. Refer to the
          chapter Adding a Inventory Item.

Next/	  These function keys perform similar functions as
Previous  PgDn/PgUp.

Un-delete Allows you to un-delete the displayed record. You cannot
          un-delete a record after the file has been compressed.
	
	  Deleting and Undeleting an order record will affect the
          related records in the order item file.

Print	  Some printers cannot print graphic characters (used in
          drawing boxes on the screen). After "print" has been
          selected, press any key to tell the program to take out
          all graphic and unrelated characters. Then you press
          PrtScr to print, and then any key to recover the
          unmodified screen.

	  If your printer can print graphic characters, just press
          PrtScr. Alternatively, you can press Alt P and then press
          PrtScr.

	  You can print orders if the file selected is the order
          file and the order status is " " or "O". You have three
          options: print, display, and print pattern. You may want
          to print a pattern in order to align the form. After you
          have selected Pattern, you have 3 choices: print pattern,
          print order, and exit by pressing Esc.

	  You can select to display the order before you print it
          out. You can output the order to a file.

	  The number of copies printed will be displayed on the
          first line. If it is not zero, you may want to make sure
          you do not send the same order twice. Printing price
          quotes and displaying on the screen does not increment
          this counter.

	  The status will be changed from " " to "O" and the order
          date to today's date if it is blank.

	

Order	   Processes closed orders or closed troubles.

		(A) Closed orders.

		This command has two sub commands to process closed
                orders. 

		(1) After the order has been completed (or closed), you
                    enter the ordered items into the inventory file.
                    Many fields can be copied from the order to a new
                    inventory record so you do not have to re-enter
                    them. 

	            The "Fill" command allows you to select the
                    displayed order to be copied. Next, you select
                    Inventory File and Add. Press F1 when the program
                    asks you for the code. It will display a list of
                    order items. Select the one you want to input. The
                    price information will be copied, the price you
                    ordered, not the price from the product file, which
                    may be updated since you input the order.

		    The Fill flag can be reset, and it will be reset
                    automatically when you log off.

		(2) Updates the department file and the vendor file for
                    this order. It also sets the status of this order
                    to "D" to indicate it is ready to delete.
	


		(B) Closed troubles.

		(1) If this is a new trouble code, you may want to copy
                    the resolution to the trouble code file for future
                    references.

		(2) It will update the YTD information in the inventory
                    record or the network inventory record. The trouble
                    status will be changed to "U" automatically so you
                    do not update the inventory record for the same
                    trouble twice.


9.3   Browse.

Browse displays records in report format. In addition, you can edit
fields. Without validity check, we recommend that you use the
Maintain Files command for changing records. To change a record,
place the cursor on that field, and then press Enter. The cursor
will appear, and you are ready to edit that field. Press Enter
again to return to browse mode. Pressing Esc before Enter will
restore the old value.

The entire record can  be scrolled  horizontally  by pressing Ctrl
-> and Ctrl <-. Press PgDn and PgUp to display next or previous
screen. Press Esc to exit. If you have more than 100 records, the
system will ask you where to start to browse.

For Order Item file, it will ask you for the exact order code. Only
those records belonging to this order code will be displayed.

Ignore the reserved fields at the end of the line. Most have not
been used.

Press Alt and P at the same time to display the entire record on
screen.


9.4   Ad Hoc Browse.

This command is similar to the browse function. It lets you select
a filter criterium -  select those records satisfying a criterium.
For example, you may want to list all inventory items with warranty
flag equal to "Y".

The program will display a screenful of field names (e.g., INV_CODE
for inventory code) with data types. You enter the filter. Be
careful with the format. The comparing field or constant must have
same data type. Character constants such as "PS/2" must be enclosed
with quotes or double quotes. The current version does not check
an invalid format that may cause the program to return to DOS.

For Clipper programmers, you can use clipper function, such as
Upper(), Alltrim(), and date().

We have about 50 sample filter commands. At the "filter" prompt,
press F1. A list of filter commands related to the current file
will be displayed on the screen. Select the one by using the arrow
keys to position and press Enter to select. Some commands may
require modifications such as entering the order code.


Examples:

	prod_code = "PS/2"		  List all PS/2 computers.

	lease  > 0		          List all leased items.

	total_cost > 1000		  List all orders > $1,000.

	phone <> " "			  List users with known phone
                                          number.

        upper(city) = "BOSTON"		  Convert "city" to uppercase.

	user_code = "SMITH" .AND. purchase > 1000

					   List all items for Smith and
                                           value over $1,000.

				           If Smith left the company and
                                           you want to assign his computer
                                           and equipment to Doe, use the
                                           filter and the change command.

If you need better ad hoc report functions, you can order R&R from
Concentric. Be prepared to spend time to learn how to use it.



9.5   Reports.

There are a total of 24 reports/labels plus more reports on the
second screen. You can select the report by entering the report
number from 1 to 0, and A to N without pressing Enter.
Alternatively, you can place the cursor to that menu item and press
Enter. 

There are some toggle switches for selecting print parameters. The
destination can be a printer, your screen, or an ASCII file. With
the ASCII file, you spool it later on, or use an editor to search
for the item. The report name is the same as the report name with
extension '.txt'.

Most reports are 80 columns long. Pan and Window features allow
horizontal scrolling for screen display. All options require
printers with 132 columns.

To align labels and forms, you can select the test pattern switch.
The initial status are: screen display (D), no file output, and no
test pattern.

Many reports produce sub-totals and grand totals. For example, the
'User Report' produce 3 levels of totals: grand, department, and
user. Most (if not all) reports display unit cost (such as the
Purchase field). However, totals and sub totals are calculated with
QTY multiplied.



Reports are grouped by a primary file:


(1) Inventory File.

	Cost	    Sorted by Type and Inventory Code. It totals
                    the inventory by Type. Types are Asset, Lease,
                    and Supply.

	Date	    Includes the four dates: Receive, Install,
                    Service, and Lease - sorted by Type and
                    Inventory Code.

	Lease	    Includes items with expired leases or leases
                    expiring within the next 90 days. The negative
                    number in "Days Left" indicates the number of
                    days the item has been expired. All items are
                    grouped by Vendor. 

	Service	    Includes items with service contracts expired
                    or expiring within the next 90 days.
 
	Expired	    Lists items that have their service contracts
                    expired.

	Receive	    Inventory items are sorted by Receive Date in
                    descending order.

	Recv365	    Same as above, except that it includes only
                    items received within 1 year.

        Spare 
	 Inventory  Lists all items that have not been assigned to
                    users. Sorted by Product Code.

	Serial No.  Sorted by Serial Number.

	Loan	    Includes all items that have been loaned. Use
                    the Remark field as the user code to whom you
                    loaned the item.

	By Product  Items are sorted and grouped by Product.

	By Vendor   Items are sorted and grouped by Vendor.

	Inventory
	  label	    Prints inventory labels. Stick it to the
                    equipment for identification and physical
                    inventory purposes. Sorted by Inventory Code. 

(2)  Product File.

	Order.	    Lists order information. Sorted by Product
                    Code.

	Related	    Items are grouped and sorted by Related Product
                    Code.

	Manufacturer Lists products by Manufacturer.

	Product
        label	    It prints address labels for manufacturers.
 


(3)  User File.
	
	User	    The most important cost report. It groups all
                    inventory for a user, and all items within a
                    department. It takes longer time to sort the
                    two files. If you need more disk storage, you
                    can delete the temporary index files tmp1.inx
                    and tmp2.inx.

	Depart	    Prints department info.

	Building    Users are listed by Building. The accuracy of
                    the QTY fields depends on how well you update
                    them.

	Network	    Includes network information.

	User
        label	    Use them to send memos.



(4)  Vendor File.
	
	Vendor	    Lists vendor info.

	Vendor	    Prints address labels.
        label


(5)  Order File.

	General	    General order information.

	Quote	    Includes price quotes only.

	Item	    The only report that has line items. It is
                    sorted by Order Code and the Line Number.

	Open	    Lists all open orders - orders sent to the
                    vendor but not received.

	Completed   Lists all completed orders - orders that have
                    been received or installed. You may have to use
                    the Update command to update the department
                    file.

	Dates	    Includes most date fields.

	The next two reports are sorted by due days. Negative numbers
        mean the numbers of days past the due date.

	Work Due     Lists all orders due within 60 days.

	Pay Due	     Lists all orders with pay due within 60 days.





(6)  Help Desk.

	Open  	    Lists unresolved troubles.

	Open30	    Lists unresolved troubles more than 30 days
                    old.

	Closed	    Lists troubles with status = "C" or "U"

	Updated	    Lists troubles with status = "U"

	VOpen	    Lists unresolved troubles grouped by Vendor.

	VClose	    Lists resolved troubles grouped by Vendor.

	Assign	    Assignment list. Check it to balance work load
                    for internal support staff.

	Dept	    Lists cost for resolved troubles grouped by
                    department for bill back purpose.

	PC	    Lists all PC troubles.

	YTD PC	    Lists inventory records with YTD error info.

	Net	    Lists all network troubles.

	YTD NET	    Lists trunk records with YTD error info.

	You may want to product all YTD reports before End-of-Year
        processing.
	


(7)  Network.

	Trunk Group	Grouped by trunk group.

	Expire		Leases expiring within 90 days.

	Disconnect	Lists all disconnected trunks.

	Loc		Grouped by location.

	M100		Lists trunks with monthly cost $100 or over.

	Vendor		Grouped by vendor.

	Cabinet		Lists cabinet and cable info.

9.6  	Systems.

You do not use the following utilities daily.

Backup 	  From time to time you need to make backups. If the system
          say "program too big to load", run MBACKUP.BAT under DOS.
          The index files will not be backed up as you can always
          run Re-index. Take out those empty files such as MINV.*
          so they will not be backed up. 

  *** IMPORTANT.    Backups should be performed before any of the
                    following commands except Re-Index.

EOY	  At the end of the year, you have to run this command to
          copy all YTD fields to Previous Year fields, and zero out
          all YTD fields. YTD new leases will be zeroed, but leases
          are assumed to be carried to next year.

Re-Index  You may never have to use this command. If the indexes
          are bad (say a power failure occurs in the middle of
          updating the indexes), you run this command to re-index
          all files.

Compress  The deleted records are not physically removed from your
          disk file so you can un-delete them. Compress will take
          these records out physically to allow more disk space and
          faster access.

Configure If you do not want the bell sounding too often, enter N
          for both Bell and Tone. You normally do not want to use
          Tone in office environment. If you have a color monitor,
          enter Y. There are 10 passwords you can enter.

	  If you use pre-printed form, enter "Y". You can enter the
          building code for the main building if you select
          invoices for any building sent to the main office.

	  The last line lets the dealer enter his company's name
          and phone no. This info. will be displayed on "On-Line
          Reference: Order Info". Use it to order upgrade.


Upgrade	  Used for upgrading from Version 1.9 or earlier. You can
          prevent the user from accidentally using it by applying
          a master password and/or by changing the first flag in
          the Configure command to "Y".


9.7 	  On-line Reference.

Allows you to display documentation on MANAGER on the screen
according to the topic you select. The Help function via F1 key
allows text-sensitive documentation. Not available in shareware.
10.  Adding an Inventory Item.
==============================

Every effort has been made to check and speed up data entry. If
you have several items of the same product such as buying ten AST
computers of the same model, use the Carry feature. If you are in
the middle of the screen, and there is no need to change any
remaining fields, just press ^W or PgDn.

Press the F1 key with the cursor at the product code to display a
list of product codes. Move the cursor to the product code you want
to select, and press Enter to select. Cost fields will be copied
from the product file. The copied values will not be displayed
until the cursor stays on that field.

The program will clear the purchase field, the lease field, or the
lease expiration date, depending on whether it is a leased item or
a purchase. Pressing F1 at Receive Date and Install Date will get
today's date. Service date is equal to Receive Date + Warranty Days
for asset items, or equal to Lease Expiration Date for leased
items. We assume leased items and purchased items (under warranty)
have no yearly service cost. Lease Expiration Date is equal to
Receive Date + 365 days. 

The Change function will work the same way as the Add function in
using the F1 key with some exceptions appropriate to the Change
function.

The Remark field may be used to locate the contracts, and/or
invoices.

When you add inventory items based on a complete order, you can
copy prices and other information from the order. First, you have
to select the order to copy by displaying the order, and then
entering O (for order) and F (for fill). Return to Main Menu.
Select Maintain File, Inventory File, and Add. 

Press F1 when the program asks you to enter the inventory code. The
order line items for the selected order will be displayed. Position
the cursor to the line item you want to copy, and press Enter to
select. Enter the inventory code, and the new item will be
displayed with several fields copied from the order. Repeat the
same process until all order items have been added to the inventory
file.

11.  Order  System.
===================

The primary function is to generate and print orders. Manager
applies the information in the data base to speed up this process.
For example, you can select a vendor code to retrieve the vendor's
name and address information or the price information from Product
File. 

This system keeps track of the entire order process: price quote,
printing invoice, receiving shipment, installing the equipment,
updating the inventory file and the department file, paying the
order, and deleting the order.

The status of the order is controlled by the fields STATUS and
QUOTE. If it is a price quote or a request for approval by upper
management, QUOTE is "Y". You can convert the price quote into an
order by simply changing it to "N". TYPE will distinguish regular
equipment orders from network orders (requiring Network Manager).

STATUS has the following values: blank, "O", "C", and "D". When you
create the order, it should be blank. When you are ready to send
the order to the vendor, you can change it to "O" for Open. When
you receive the shipment or the vendor installs it, you change it
to "C". You can select to update YTD purchase and lease in the
vendor and in the department file, and change the status to "D",
ready to be deleted. "O" and "D" can be automatically changed after
you have printed the order and updated files.

Creating an order or quote is just like adding a record - selecting
Add in Maintain Files. The order code will be automatically
assigned to you with a sequence number. You can change it if you
want. The sequence number will be automatically incremented for
order and quote. It will be reset when the number reaches 999,990.

The first screen allows you to enter order information to Order
File. You can skip the following fields: balance, total cost,
equipment cost and sales tax. They will be calculated automatically
after you have entered all line items.

The next screen allows you to enter the order item line, one screen
for each line. Press ^W to continue to the next order line, or
press Esc to terminate. The line item last entered will be
displayed on the upper half of the screen. 
 
If you specify lease, the purchase price will be blank. You enter
unit prices only, and extensions will be calculated and displayed.
The lower half of the screen displays the information from the
product file. Use service charges for repair.

You can use the Print command under Maintain Files to print orders.
To update vendor and department file for a completed order, first
display the order, enter O, and then U.
12.  Help Desk Manager.
=======================

This option keeps track of reported troubles, past resolutions,
product reliability, vendor performance, cost charge back, user
training requirement, and user satisfaction.

Two files are used: trouble file and trouble codes. The first one
keeps track of the trouble history and the second one keeps track
of past resolutions.

If you do not want to integrate with other files, these two files
are all you need. However, Help Desk Manager should be integrated
to be effective.

When a user reports a trouble, you use Add in Maintain File. A
trouble number will be automatically assigned. It will be reset
when the number reaches 999,990 or you can reset it under Configure
command. 

You can press F1 to select User Code to copy the user information.
Press F1 key at the Category field to review any past resolutions
if you do not know the answer to this trouble.

You may call your local support staff next. If you determine they
cannot fix it, check whether you have service information, and call
the vendor to service this equipment. You can use the Order system
to generate a work order.

When the trouble is fixed, you want to complete this trouble
reporting by updating the status to "C", completion date and time
(in military time such as 13 for 1 pm), resolution description, and
estimated cost (if you select to use the charge back report). 

Display the completed trouble again. Press Esc, and select O. If
this is a new trouble code (Category + Problem), you may want to
add it to the trouble code file for future reference. Select Update
to write the YTD error information to either the inventory file or
network inventory file if any. This trouble record will have a
status of "U" - ready to be deleted.

Response Time = (Arrive Date - Dispatch Date) * 24 + (Arrive Hour -
                 Dispatch Hour)

End-of-Period processing will delete troubles with "U" status over
N days, which can be changed under Configure.


If you have the Network option, type "N" on TYPE for network
troubles. The Inv Code is the Trunk Code. 
13.  Network Manager.
=====================

This option integrates your PC inventory with network inventory.
Our network inventory consists of (1) phone inventory, (2) cable
inventory, and (3) network (trunk) inventory.

The program already handles the first two tasks even without this
option. This option handles the last task. In addition, it is
integrated with the Order System and the Help Desk System.

Each building has many phone lines (trunks). They can be simple
business lines (1MB), TIE lines (connecting two PBXs), WATS lines,
etc.

We have two files to maintain the network inventory: NetInv and
NetProd. They are similar to Inv and Product file. Usually your
local phone company provides most of the trunk services. You can
generate a order to add and disconnect a trunk. Network troubles
can be reported to Help Desk Manager. Since all the commands are
similar to those of the rest of the system, they are very easy to
learn and use.


14.  Design Philosophy.
=======================

Manager is designed to be reliable, easy to use, functional, fast,
expandable, low-priced, and used by many.

The program has to be easy to use; compare ours to PC Tracker
($895), and in our opinion ours is far easier to use. We selected
Clipper as a data base manager. It is fast and reliable. We made
many attempts to destroy the data base unsuccessfully (such as
turning off the computer in the middle of screen update). PC
Tracker's manual even advises users to backup frequently and even
states that Norton Utility cannot help them. Gone are the days of
proprietary data base managers.

With network functions and different platforms provided by Clipper,
we can migrate to these new environments faster and cheaper. In
addition, you can find many supporting software packages that you
may already have. Use them with our data base (such as R&R report
writer and dSalvage). R&R could be the best and the least expensive
among all PC report writers.

We made tradeoffs favoring ease of use. For example, we allow one
yearly lease field instead of the optional monthly lease and the
quarterly lease. 

The program has to be functional. Again, we compare ours to Micro
Resource Manager ($1,995), which can handle only 300 PC systems.
Our $59 version has virtually no limit in the number of inventory
items. Some programs require you to dedicate a data base server,
which is expensive to invest and operate.

The program has to be easy to expand. To expand, you just add
modules. The program changes, but the data base remains the same.
We have installed a lot of hooks in the current data base to allow
upgrades without changing any data files. Help Desk Manager and
Network Manager are good examples. Most other packages do not have
Network Manager function regardless of prices. If we run out of
hooks in the future, we will provide simple commands (with the help
of Clipper) to upgrade as painlessly as possible.

The program will be used by many. PC Manager's low price and the
shareware versions guarantee this. However, do not assume it is of
low quality. Prove it to yourself. It compares favorably to any
similar packages at any price.
15.  Hints.
===========

1.   In general, you use reports for complicated formats, sorting,
     and selection. It takes longer to load the program. Browse
     provides a fast way to produce reports on the screen, and it
     also allows field update even on the record key. Ad Hoc Browse
     provides record selection function.

2.   You can put your Manager on a LAN permitting only one user
     accessing it at a time, or run Manager on the DOS-compatible
     window under OS/2. Future versions will allow multiple user
     access the same data base and will run under OS/2.

3.   Deleted records will not be shown except in Maintain Files.

4.   You can have leased items that have initial purchase costs.

5.   You can exit to DOS by pressing Esc several times.

6.   If you let the system assign inventory code automatically for
     you, the inventory code will be the first 9 characters of the
     product code plus a number maintained in the product file. To
     illustrate, PS/2M55.00003 is the third PS/2 Model 55 computer
     you have.

     Same for assigning network trunk codes.

7.   Since we are using standard paper size on 3-ring binder, you
     can easily add your own operation notes to the back of this
     manual.

8.   The current version does not delete orders automatically.

9.   You may have a deleted blank record in the order item file
     after you add an order. Use Compress to remove them
     physically.

10.  The order number provided by the system has a value 000001 to
     999990. You can add a two-letter prefix or suffix to the order
     number. To add a prefix, use the Ins key.

11.  Many fields are reserved for future enhancements such as the
     check number. Ignore them for now.

12.  If you only have a few orders a month, you need not learn and
     use the Fill Option. Just enter inventory items from a printed
     order for price information. However, you should update the
     department file and the vendor file.

16.  Ordering Information.
==========================

	PC Manager           	     $ 59.99	 With order & reports.
        PC Manager with source codes  $109.99
	Help Desk Manager 	      $149.99    With PC Manager
	Network Manager               $199.99    With PC & Help Desk
        Any shareware for above       $ 11.99    No source codes
	LAN version - no schedule.

	The above are mail order prices, and they are heavily
        discounted. Your dealer may charge you more depending on the
        service he gives you.

	For upgrades, pay the difference between the above prices plus
        $10 for shipping and handling. For example, it will cost $100
        to upgrade from PC Manager to Help Desk Manager, and $160 to
        Network Manager.
	
	For upgrade to the same program, there is an annual fee of 15%
        of the package price with a $50 minimum.

	Specify 360K diskette, 1.2 MB diskette, 720K (3 1/2") disk,
        or 1.4 MB (3 1/2") disk. 
 
	R&R run-time is included in the package. If you need to write
        your own reports, order full R&R at 508-366-1122.

	Ask for sample forms (#9055-3) from NEBS at 1-800-225-9550.

    	Please use the following address for order and questions.
        Micro Architect. 6 Great Pine, Burlington, MA. 01803. 



17.  Important Notice.
======================

PC Manager is copyrighted (c) 1989-92 (Help Desk Manager and
Network Manager (c) 1991-92) by Micro Architect. Micro Architect
reserves all rights.  Micro Architect disclaims all liabilities and
warranties as to its merchantability or fitness for any particular
purpose.

This manual is subject to change without notice.

Trademarks: IBM, dBase, Clipper, PC Track, MRM are trademarks of
IBM, Ashton Tate, Nantucket, RG, and CA.


                       ***  End of manual ***


Appendix A.  Upgrade.
=====================

If this is the first time you are using Manager, skip this section.

All orders should be deleted before the upgrade.

If you upgrade from Micro Manager (the starter's version) to PC
Manager, do not write the sample data files over your production
files unless you want to start the data files from scratch. As a
general rule, backup your data files before you upgrade.

You can copy the files by typing the following (assuming you copy
from drive a: to drive c:):

		c:							
		cd \manager
		copy a:manager.exe                      (new program)
		copy a:library.rp1   			(report formats) 
		copy a:doc.*         			(help files)
		copy a:mbuildin.*    building.*	         (empty files:
		copy a:morder.*      order.*		 building, order,
	        copy a:moitem.*      oitem.* 	         and order item)
		copy a:rr*.*         			(report prgrams)


If you upgrade to a version with a higher limit or no limit in the
number of inventory items, just copy MANAGER.EXE without changing
anything.

If you are using Micro Manager Version 1.9 or earlier, run Upgrade
under Systems. There are several new fields added and the index
files have been changed to Clipper's .NTX from .NDX (dBase
compatible). .NTX is faster and is required in network.

Before you run Upgrade, you should do the following: (1) backup
your data base to disks, and (2) ensure you have enough disk
storage. You can use DOS's backup command or MBACKUP.BAT. It
requires about double the disk storage your data files currently
take up.

Delete the .NDX files to allow more storage. You can upgrade one
file at a time thus requiring less storage. After you've finished
one file, return to DOS and delete the old file with name
Oxxxx.DBF.
	