
              NOVELL TECHNICAL INFORMATION DOCUMENT

TITLE:              NetWare Connect Rules of Thumb
DOCUMENT ID:        TID250023
DOCUMENT REVISION:  B
DATE:               09MAY94
ALERT STATUS:       Yellow
INFORMATION TYPE:   Issue
README FOR:         NA

NOVELL PRODUCT and VERSION:
NetWare Connect 1.0

ABSTRACT:

This document helps you configure NetWare Connect software for
optimal performance and reliability by providing hardware and
software recommendations.  For the latest technical information,
refer to the Section 2 in the NCONNECT Forum.

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DISCLAIMER
THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO
NOVELL.  NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY
THIS INFORMATION.  HOWEVER, THE INFORMATION PROVIDED IN THIS
DOCUMENT IS FOR YOUR INFORMATION ONLY.  NOVELL MAKES NO EXPLICIT
OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION.
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ISSUE

     This document helps you configure NetWare Connect software
     for optimal performance and reliability by providing
     hardware and software recommendations.  For the latest
     technical information, refer to the Section 2 in the
     NCONNECT Forum.

     What Is NetWare Connect?

     NetWare Connect is a server based solution for remote
     computing.  It supports remote node and remote control
     technologies on the same platform.  Remote control support
     is provided with the help of third-party applications.

     With the remote node technology, all data including network
     protocols are transferred back and forth over the
     communications link.

     With the remote control technology, only keystrokes and
     screen updates are transferred over the communications link.

     NetWare Connect allows multiple remote users to access
     NetWare local area networks (LANs), and enables LAN
     workstations to access host computers via telephone lines,
     leased lines, X.25 packet switched networks, or direct
     connections.

     NetWare Connect Services  (NCS)
     NetWare Connect provides the following three services:
          - AppleTalk Remote Access Service (ARAS)
          - NASI Connection Service (NCS)
          - Remote Node Service (RNS)

     ARAS and RNS support Macintosh and DOS clients,
     respectively, to dial in and become remote nodes on the LAN.
     NetWare Connect supports AppleTalk, IPX, and TCP/IP
     protocols.

     NCS establishes a logical connection between a NetWare
     Connect port and a DOS or MS Windows workstation.  This
     connection enables LAN workstations to dial out of the
     network with third party applications using a pool of modems
     on the server.  Similarly, dial-in users can use a
     third-party application to remotely control a dedicated
     workstation or an application server on the LAN through NCS.

     Each of the NetWare Connect services on the server requires
     a corresponding client component that is installed on the
     workstation:

     NetWare Connect Service     Client Component

     ARAS                AppleTalk Remote Access from Apple

     NCS                 NASI.EXE, a TSR and third-party
                         applications that are compatible with
                         either NASI or interrupt 14.

     RNS                 NetWare Remote Node (NRN), the
                         asynchronous driver and its
                         configuration utility DIALCON.EXE.

     Refer to "Workstation Requirements" below for information on
     the availability of the workstation software.

     NetWare Connect Features

     The primary features in NetWare Connect are the following:

          Dynamic port allocation.  Ports are dynamically
          allocated as users require them.  Ports used for
          incoming calls may also be used for outgoing calls, but
          not simultaneously.

          RESOURCE POOLING.  NetWare Connect maximizes
          communication resources by sharing modems, multiport
          adapters, telephone lines, multiplexers, and X.25
          virtual circuits.  Ports need not be dedicated to
          specific services.  The Service Selector module in
          NetWare Connect automatically routes incoming calls to
          the appropriate service.

          SUPPORT FOR MODEM INDEPENDENCE.  The modem independence
          feature allows NASI users to use the same generic modem
          initialization regardless of the port and modem type
          they connect to in NCS.  This feature enables
          third-party applications to establish connections more
          easily to NCS.

          Although, the NetWare Connect Administrator must select
          the types of modems attached to the NetWare Connect
          ports, users can specify Hayes Compatible in their
          third-party applications regardless of the modem type
          connected to the NetWare Connect port.  However, only
          the basic Hayes commands are supported on the modem
          independent ports.

          Security

          NetWare Connect enables you to limit users or user
          groups to accessing specific services or ports.  You
          can also restrict services by ports and set maximum
          connection time and dialback parameters for example,
          you can force callers to dial back to a specific
          number.

          NetWare Connect also supports third party security
          devices that can add token passing, Personal
          Identification Number (PIN), and challenge/response
          types of security.

          Management

          NetWare Connect includes management tools to monitor
          port activity and service statistics.  You can also
          reset ports, reset sessions, run a trace on a port, and
          manage alerts.  NetWare Connect maintains an audit
          trail that records information about each connection
          for example, the time at the start and end of the
          connection.

          The Simple Network Management Protocol (SNMP) support
          allows NetWare Connect to forward alerts to Novell's
          NetWare Management System (NMS) product.  If an IBM
          host is on the LAN, NetWare Connect alerts are
          forwarded to the NetView console, as well.

          Scaleability.

          NetWare Connect allows you to add port licenses to a
          previously installed system without having to reinstall
          the product.

          Development platform for third-party services.

          NetWare Connect provides an open platform on which
          third-party communication services can be developed.

     NetWare Connect Licenses

          NetWare Connect can be purchased with the following
          licenses:
          - NetWare Connect for 2 ports
          - NetWare Connect for 8 ports
          - NetWare Connect for 32 ports

          You can customize the number of ports by installing two
          or more licenses on a single server.  A maximum of 64
          ports is supported on a single server.

          NetWare Runtime software is bundled with the 8 and 32
          port licenses of NetWare Connect.  The ports that
          NetWare Connect uses can be COM ports built into the
          communications server, ports on a communications
          adapter, or virtual connections provided through an
          X.25 adapter.

     SERVER REQUIREMENTS AND RECOMMENDATIONS

     NetWare Connect requires the following hardware and
     software.

     Hardware Requirements
          A NetWare server requires the following hardware to run
          NetWare Connect:
               A 386 or greater PC.  NetWare Connect should
               operate on any file server tested and approved by
               Novell Labs.  Appropriate LAN and video adapters
               must be installed.

               A multiport communications adapter or any serial
               port.  To improve performance, however, use a
               multiport adapter.  For a list of adapters, see
               "Communications Adapters" below.  If a regular COM
               port is used, Novell recommends that the port have
               a buffered UART chip, such as a 16550.

               Appropriate communications hardware, such as
               modems, multiplexers, null modem cables, analog
               telephone lines, or leased lines.

               A minimum of 10 MB of RAM for a NetWare Runtime
               server with a 64 port NetWare Connect.

               A minimum of 7 MB of disk space.  Additional disk
               space is required to store the audit file.  If you
               are installing the online version of the NetWare
               Connect 1.0 Administration Guide, you will need an
               additional 12 MB of disk space.

     Software Requirements
          To install NetWare Connect, you need the following
          software:
               NetWare Connect.

               MS-DOS 3.3x or later; DR DOS 6.0, Novell DOS 7 or
               a compatible.

               NetWare 3.11 or later, NetWare Runtime 3.11 or
               later, NetWare 4.01 or later, or NetWare Runtime
               4.01 or later NetWare Runtime is bundled with the
               8 and 32 port license of NetWare Connect.  It is
               not packaged with the 2 port NetWare Connect.

               If you are installing the online version of the
               NetWare Connect 1.0 Administration Guide, you need
               MS Windows 3.1 installed on a workstation.

     Configuration Requirement
          Client users must have a valid username and password on
          the NetWare Connect server whether the server is
          running NetWare 3.11 or higher or NetWare 4.01.  The
          user password must contain alphanumeric characters
          only.

     Workstation Requirements
          A workstation accessing NetWare Connect requires the
          following hardware and software:

     Remote PC dialing in to become a remote node on the LAN (NRN
     dial-in)
      A 386SX (or greater) machine equipped with the following:
          -    A high capacity (1.2MB or 1.44MB) disk drive
          -    A COM port or an internal modem.  To improve
               performance on a COM port, Novell recommends that
               the port have a buffered UART chip, such as a
               16550.
          -    A hard disk all programs should be run from the
               remote PC's drive rather than loaded from the
               server's drive.  This requirement includes
               executables such as LOGIN.EXE, SLIST.EXE, MAP.EXE,
               and ATTACH.EXE.

          A modem.  See "List of Modems" below.

          MSDOS 3.3x or later, DR DOS 6.0, or Novell DOS 7, or a
          compatible.

          NRN and the DIALCON utility.  These files are installed
          during NetWare Connect installation on the server in
          the SYS:SYSTEM\NRN subdirectory.  All the files in this
          subdirectory must be distributed to the remote PC
          users.

     Remote Macintosh dialing in to become a Macintosh node on
     the LAN

          A Macintosh computer with at least 2 MB of memory.

          System 7 or later.

          A modem.  See "List of Modems" below.

          AppleTalk Remote Access software.  This product must be
          obtained from Apple Computer, Inc.

          The Set ARAS Passwords utility provided with NetWare
          Connect.  This utility is shipped with NetWare Connect
          on a Macintosh diskette.  To make this utility
          available to remote users, the administrator can do one
          of the following:

          -    Copy the utility from a Macintosh on the LAN onto
               a NetWare server that supports Macintosh Name
               Space.

          -    Make copies of the utility and distribute it to
               users on diskette.

     NASI workstation on the LAN dialing out (NCS dial-out)

          A NetWare LAN workstation.

          Access to NASI.EXE.  When you install NetWare Connect,
          NASI.EXE is copied to SYS:SYSTEM\NCS.  Distribute this
          file to the users who need the NASI functionality.

          A third-party communications program that supports
          either NASI (interrupt 6b) or interrupt 14.

          If a communications program supports both NASI and
          interrupt 14, Novell recommends that you choose the
          NASI option.  Selecting NASI as a connection type
          allows the communication program to use the port
          sharing feature in NetWare Connect.  For a list of
          third-party NASI applications, see below.

          If you are using interrupt 14 applications, you need
          access to the Int14 Redirector provided with NetWare
          Connect.  NetWare Connect supports only the basic
          interrupt 14 calls.  The files for the Int 14
          Redirector are installed in the SYS:SYSTEM\NCS
          subdirectory. Distribute the files in the subdirectory
          to the users who need the interrupt 14 functionality. 
          To support interrupt 14, users must have access to
          NASI.EXE, as well.

     Remote PC or a Macintosh computer dialing in to a dedicated
     PC on the LAN

          A communications program compatible with either a
          remote control application or an application server
          that supports NASI and runs on a dedicated PC on the
          LAN.

     For a list of remote control applications and application
     servers, see below.

     If you are running NetWare Access Services software on the
     dedicated PC on the LAN, the remote PC and the Macintosh
     computer can run the ONLAN/PC and ONLAN/MAC software,
     respectively, provided with NetWare Access Services.

          A modem.  See "List of Modems".

     COMMUNICATIONS ADAPTERS

     NetWare Connect supports the COM ports on the server or
     third-party communications adapters.  Communications
     adapters installed in the server support connections via
     direct cable, modem, multiplexer, and X.25 public data
     networks.

     For X.25 connections, use the Synchronous+ Adapter that is
     available in three types of serial interfaces: V.35, RS422,
     and RS 232.

     Novell recommends using the following adapters that support
     the standard RS-232 serial interface.

     Computone Corporation  404-475-2725
          - Intelliport II ISA Host Adapter (ISA 16 bit)
          16 ports per concentrator  (Maximum of 128 ports)

     Cubix  702-883-7611
          - MP2008  (ISA 16-bit)
          8 ports

     DigiBoard  612-943-9020
          - C/X System EISA Host Adapter  (ISA 32 bit)
          16 ports per concentrator  (Maximum of 64 ports)

          - C/X System ISA Host Adapter  (ISA 16 bit)
          16 ports per concentrator  (Maximum of 64 ports)

          - C/X System MCA Host Adapter  (MCA 16 bit)
          16 ports per concentrator  (Maximum of 64 ports)

          - DigiCHANNEL MC/8i  (MCA 16 bit)
          8 ports

          - DigiCHANNEL PC/2e  (ISA 16 bit)
          2 ports

          - DigiCHANNEL PC/8e  (ISA 16 bit)
          8 ports

          - XEM  (MCA 16 bit)          16 ports per concentrator

     Gateway Communications, Inc.  800-367-6555
          - WNIM+ Adapter  (ISA 8 bit)
          4 ports

     NOTE: The following addresses are predefined by the WNIM+
     driver and must not be used by any other adapters on the PC:
     the first WNIM+ must be installed at 280; the second at 290;
     the third at 2A0; the fourth at 2B0.

     Hayes Microcomputer Products, Inc.  404-441-1617
          - Hayes ESPCA for ISA  (ISA 16 bit)
          2 ports

          - Hayes ESPCA for MCA  (MCA 16 bit)
          2 ports

     Microdyne  800-255-3967
          - Synchronous+
          4 ports

     Newport Systems Solutions, Inc.  714-752-1511
          - ACI, Asynchronous Communications Interface  (ISA 16
          bit)
          8 ports

     Stallion  408-761-9499
          - Brumby (ISA 16 bit)
          4 ports

          - ONboard  (16 bit)
          4 ports, 8 ports

          - ONboard/E  (32 bit)
          4 ports, 8 ports

          - ONboard2  (MCA 16 bit)
          4 ports, 8 ports

     Star Gate Technologies, Inc.  800-782-7428
          - One Slot Adapter  (ISA 16 bit)
          4 ports

     List of Modems
          NetWare Connect ships with a large number of modems
          supported.  However, additional modem scripts are
          continually being developed.  NWCMOD.EXE in NOVLIB,
          Library 9 will always contain all of the most recently
          available scripts.  As of this date, modem scripts are
          available for the modems listed below.  The modems
          marked with an  have not been tested with NetWare
          Connect by Novell engineers.

     If you want your modem added to the list, FAX the pages from
     your modem manual containing the:
     - The AT command set
     - Responses
     - S register set
     - Exact manual name to 408-577-5856.  Mark the FAX
     Attention: NetWare Connect Modems.

     Acer Modem 2424
     Anchor Signalman Lightning 24
     Apex V.32bis
     AT&T 2224 CEO
     AT&T 4000
     AT&T 4024 
     AT&T Comsphere 3800 Series 
     AT&T Paradyne KeepInTouch
     AT&T DataPort 14.4/FAX
     AT&T Secure Data 1900
     AT&T Secure Data 1910
     ATI 2400etc 
     ATI 9600etc/e
     Bausch EuroScout
     Bocamodem 14.4Kbps V.32bis
     CALPAK MX-2400/MXE-2400
     Codex 2234
     Codex 2264 
     Codex 3220
     Codex 3260/3265
     Codex 326X FAST
     Compaq SpeedPAQ 144
     CompuCom Speedmodem Combo 
     CompuCom Speedmodem STAR 
     Datatronics Discovery 1200C 
     Datatronics Discovery 1200P 
     Datatronics Discovery 2400E 
     DSI 9624
     DSI Scout Plus
     EasyData 
     ELSA MicroLink 14.4
     ETech Bullet E2400
     ETech Bullet E9696M
     ETech Bullet PC2400MH 
     EuroViVa 14.4/Fax
     Everex Evercom 24E 
     Everex Evercom 24E+
     Everex Evercom 96E+
     Fastcomm FDX Series
     Forval 14400 
     Forval 9600 V32 
     Galaxy Apollo V.32turbo
     Galaxy UFO V.32 Turbo/V.42bis 
     Gateway 2000 TelePath V.32/42bis 
     General DataComm MNP5 
     General DataComm V.42bis 
     GVC 9600 
     GVC 9600 V.42bis
     GVC 14400 V.42bis
     GVC Super Modem 2400 
     Hayes compatible
     Hayes Smartmodem 300 
     Hayes Smartmodem 1200
     Hayes Smartmodem 2400
     Hayes V-series 2400
     Hayes V-series 9600
     Hayes Smartmodem OPTIMA 96
     Hayes Smartmodem OPTIMA 14.4
     Hayes Smartmodem OPTIMA 28.8 V.FC
     Hayes V-series Ultra 96
     Hayes V-series Ultra 144
     Hayes ACCURA 96
     Hayes ACCURA 144
     Hayes ISDN - V.120 
     Hayes ISDN - X.25 
     Hayes Smartmodem 9600 - V.32
     IBM PCMCIA Data/FAX
     IBM 7855 Modem Model 10
     Incomm Turbo 4800 
     InfoTel 144
     Intel 2400EX
     Intel 2400EX MNP
     Intel 9600EX 
     Intel 14.4EX
     Intel Faxmodem 14.4
     Intel SatisFAXtion 
     Intel SatisFAXtion/400
     Intel SatisFAXtion/400E
     Leading Edge Model L 1200 
     Lightning LightCom 96 
     Manual modem
     Maxan Maxmodem 2400EI
     Maxum Super Modem 2400 
     Megahertz 96/24 FAX/Modem
     Megahertz P296FMV FAX/Modem 
     Megahertz T3144 FAX/Modem 
     Megahertz C5144 FAX/Modem
     Megahertz A2144,CC3144,P2144,TX3144
     MICC 4824 
     MICC 9600/9610/9620
     Microcom AX/1200-2400 series 
     Microcom AX/9600 
     Microcom AX/9612-9624 series
     Microcom DeskPorte FAST
     Microcom QX/12K and QX/V.32c 
     Microcom QX/4232bis
     Microcom QX/4232hs
     Microcom HD/4232bis
     Migent Pocket Modem 
     MultiTech 1200 
     MultiTech 224
     MultiTech 224E
     MultiTech 224EH5/EH7
     MultiTech 696 
     MultiTech MultiModem II MT932
     MultiTech MultiModem II MT1432
     MultiTech MultiModem II MT1932
     MultiTech MultiModem II (slow init)
     MultiTech MultiModem V32
     MUXUM ECM FAST V32 Terbo
     NEC N9631
     NEC 14.4
     Netcomm SmartModem M4/M5 
     Okidata Okitel 9600
     OmniTel Netcomm Q1200 
     OmniTel Netcomm Q2400 
     OSITECH LapTALK Plus 14.4
     PACE UltraLink Thirty-Two Plus
     Penril Alliance V.32
     Penril Datalink 2400
     Piiceon Dispatcher
     PNB 14400
     Practical Periph. 2400SA MNP 
     Practical Periph. 2400SA V.42bis
     Practical Peripherals 1200 
     Practical Peripherals 2400SA
     Practical Peripherals 9600SA
     Practical Peripherals 14400FXSA 
     Prometheus ProModem 1200 
     Pure Data PDMCIA V32bis
     Pure Data PDMCIA V.17
     Pure Data PDMCIA V.29
     Racal Milgo RMD 3222
     Racal Vadic 9632VP
     Rockwell RG 2400 PC Modem 
     Sharp 9624e
     Supra FaxModem V.32 
     Supra Faxmodem V.32bis
     Telebit QBlazer
     Telebit T1000
     Telebit T1600
     Telebit T2500
     Telebit T3000
     Telebit TrailBlazer Plus
     Telebit TrailBlazer
     Telenetics TC921 
     Toshiba Adv. PCMCIA Modem
     Touchbase Worldport 1200 
     Touchbase Worldport 2400 
     Touchbase Worldport 9600 
     Twincom 96/42i
     UDS FasTalk 2400 
     UDS FasTalk 32x
     UDS FasTalk V.32/42b
     UDS V.32 
     UDS V.3225
     UDS V.3229
     USRobotics Courier 2400
     USRobotics Courier 2400e 
     USRobotics Courier V.32terbo FAX
     USRobotics Sportster 2400 PC MNP 
     USRobotics Sportster 2400 v42bis 
     USRobotics Sportster 9600/14400 V42bis
     USRobotics HST, HST Dual Standard
     USRobotics V.32/V.32bis
     USRobotics Sportster 9600/14400 (UK)
     USRobotics HST, HST Dual Standard (UK)
     USRobotics V.32/V.32bis (UK)
     Ven-Tel 9600 Plus/Plus II
     Ven-Tel Pathfinder 
     ViVa 14.4/9642e
     Western Datacom 432 LineBkr V.32 
     Zoom 2400
     Zoom 2400 V.42bis
     Zoom 9600 V.32 Turbo 
     Zoom 14400 V.32bis
     Zoom FaxModem FX 9624 
     Zoom FaxModem FX 9624 V42bis 
     Zoom FaxModem VFX V.32/V.42bis 
     ZyXEL U-1496

     Note:     The [UK] selections are for US Robotics modems
               used in the UK.  They may also be required in
               other countries outside the USA.

     THIRD PARTY NASI APPLICATIONS
          You can access NCS ports on NetWare Connect via NASI
          and a third-party application.  The following third
          party applications are claimed by their manufacturers
          to be NASI compatible.  For more information on
          compatibility and terminal emulation support, check
          with the manufacturer or information service listed.

          To become a NASI developer, call 800-NETWARE and enroll
          in the Novell Professional Developers Program.

     DOS based terminal emulation programs
          Use these applications to access a host computer
          through a direct connection or modem lines.

          AlphaPage (PC to pager software)
          Information Radio  800-228-8998

          Anzio
          Rasmussen Software  503-624-0360

          Blast Professional DOS 10.5
          U.S. Robotics, Inc.  800-242-5278

          Blast Professional Server 10.5
          U.S. Robotics, Inc.  800-242-5278

          Crosstalk Mark IV v2.1.1
          DCA  404-442-4930

          EM220, EM320, EM4010, EM4105
          Distributed Computer Systems  303-447-9251

          Minisoft HP 2392
          Minisoft Inc.  800-682-0200

          Mirror III LAN 2.5
          SoftKlone  904-878-8564

          OnLAN 1.3
          Citrix Systems, Inc.  305-755-0559

          PC Anywhere IV LAN v4.5
          Symantec  800-222-2616

          PC-Term
          Crystal Point Software  206-487-3656

          Poly-COM LAN
          Polygon, Inc.  314-432-4142

          Procomm Plus v2.0 LAN
          Datastorm Technologies  314-443-3282

          Qmodem Pro 1.0
          Mustang Software  800-999-9619

          Reflection
          Walker, Richter, & Quinn  206-872-2829

          Relay Gold LAN
          Microcom Systems, Inc.  800-822-8224

          Smartcom Exec 2.1
          Hayes Microcomputer Products, Inc.  404-840-9200

          Smart Term v3.0
          Persoft, Inc.  608-273-6000

          Softerm PC
          Softronics  719-593-9540

          Telepathy
          Extrasensory Software  818-981-8367

          VSCOM for Novell LAN 7.9
          M/H Group  312-443-1222

          ZSTEM LAN
          KEA Systems, Ltd  604-431-0727

     Special information services
          Access these private information databases for
          information on custom user interfaces.
          CIM for DOS 2.13
          CompuServe Incorporated  614-457-8600

          FactSet
          FactSet Data Systems  203-863-1500

          Lexus LAN
          Mead Data Central, Inc.  800-543-6862

          Westmate
          West Publishing Co.  800-328-9352

     Windows Based Applications
          AlphaPage (PC to pager software)
          Information Radio  800-228-8998

          Carbon Copy for Windows 2.0
          Microcom Systems, Inc.  617-551-1000

          Crosstalk for Windows 2.1
          DCA  800-348-3221

          DynaComm for Windows
          Future Soft Engineering, Inc.  713-496-9400

          FactSet for Windows v7.72
          FactSet Data Systems  203-863-1500

          KEAterm (VT420)
          KEA Systems, Ltd.  800-663-8702

          Minisoft 92 for Windows
          Minisoft Inc.  800-682-0200

          Mirror for Windows 1.1
          SoftKlone  904-878-8564

          Multicom for Windows
          Richard Cumming & Associates UK   993-823-737

          PC Anywhere for Windows
          Symantec  800-222-2616

          Procomm Plus for Windows 1.0
          Datastorm Technologies, Inc.  314-443-3282

          Westmate for Windows
          West Publishing Co.  800-328-9352

     Remote Control Applications

          Use these programs to allow a remote PC to control a
          workstation on the LAN.  Remote users can access host
          workstation drives as well as network drives and
          services.  All processing is done on the application
          server.  Only keystrokes, screen updates, and mouse
          signals travel over the communications link.

          Co/Session LAN II
          Triton Technologies  800-322-9440

          PC Anywhere IV LAN 4.5
          Symantec  800-222-2616

          ReachOut v3.3
          Ocean Isle Software  407-770-4777

          Remotely Possible
          Avalan   800-441-2281

     Application servers
          Use this program to create multiple virtual machines on
          a single dedicated Intel 386 or greater processor.  All
          processing is done on the application server.  Only
          keystrokes, screen updates, and mouse signals travel
          over the communications link.  Remote users dial in to
          the application server through NCS ports on NetWare
          Connect.

          NetWare Access Services 1.3
          Citrix Systems, Inc.
          305-755-0559

     FAX programs
          Use these FAX programs for dialing out only.  Both the
          FAX programs listed here from MultiTech require a
          MultiTech FAX modem, although MultiTech plans to
          support additional FAX modems in the future.

          FAXserve v2.0
          Cheyenne
          516-484-5110

          MultiExpress FAX (for DOS)
          MultiTech
          800-328-9717

          MultiExpress FAX (for Windows)
          MultiTech
          800-328-9717

     Using V.42 Modems
          If you are using V.42 modems with NetWare Connect, your
          NCS or RNS incoming calls are processed as ARAS
          connections and the remote user may be disconnected.

          The disconnection is caused by a conflict between the
          AppleTalk Remote Access 1.0 connection negotiation and
          the V.42 modem negotiation.  The modem scripts provided
          with NetWare Connect disable the V.42bis hardware
          compression.

          To resolve this problem, Novell recommends choosing one
          of the following solutions:

               If you are not supporting ARAS dial-in users

               1.   Unload ARAS and enable the V.42 error
                    correction and compression by adding an
                    appropriate string in the Modem
                    Initialization String field in NWCCON and in
                    DIALCON (for NRN users).

               2.   Refer to your modem manual for the
                    initialization string.

               If you are supporting ARAS dial-in users with the
               other services, NCS and RNS, do one of the
               following:

                    For NCS users, disable the V.42 support on
                    the remote side by configuring the NASI
                    application.

                    For RNS-NRN users, disable the V.42 support
                    in DIALCON.  Refer to your modem manual for
                    information on how to disable V.42 support.

                    Define a unique set of ports for ARAS
                    connections.

                    Then, enable the V.42 error correction and
                    compression for the remaining ports by adding
                    the appropriate string in the Modem
                    Initialization String field in NWCCON and in
                    DIALCON (for NRN users).   Refer to your
                    modem manual for the initialization string.

     Tips for Using NCS

     Automating NASI Connections
          When you load NASI.EXE, you are prompted for a NetWare
          username, password, and session name.  The username and
          password must exist on the NetWare Connect server.  The
          password must contain only alphanumeric characters and
          must not include spaces.

          The session name must be a unique string of up to 16
          alphanumeric characters without spaces describing your
          session.  The NetWare username and password are
          validated only when the application attempts to
          establish a connection over the LAN.

          To automate the NASI connection, you may specify these
          three items as options at the DOS command line:

               nasi /n="username" /p="password" /s="session_name"

          All the three entries must be enclosed in quotation
          marks.  If you do not have a password specified, you
          must enter /p="".

          *NOTE*: NetWare Connect has the ability to switch
          security over to third party communications
          applications with the /ns option.  Use the /ns option
          only if your application supports it.  However, as this
          document goes to print, no applications support this
          option.

     Running NASI from a Batch File
          To run NASI from a batch file, create a file that
          contains the NetWare username, password, and session
          name in that order.  All three entries must be
          terminated with a carriage return.

          For example:
               supervisor
               mypasswd
               session1

               Then at the DOS prompt, enter the following
               command:

                    NASI < filename.ext

               Replace filename.ext with the name of the file and
               the extension that contains the options.

          IMPORTANT: Storing the NetWare username and password in
          a batch file to automate login may compromise security.

     Dialing Back with NCS
          When a remote control program on a LAN workstation is
          placed in host mode, either the DIALIN group or a port
          from a non-DIALIN group (any other port) is selected.

     Selecting a port from the DIALIN group
          The port is not reserved except during the time the
          remote caller is connected.

          NCS supports forced dialback only.  The network
          administrator must define the dialback number using
          NWCCON on the NetWare Connect server.

          Dialback occurs after NCS validates the NASI username,
          password, and session name from the remote caller. 
          Then NCS dials back to the remote PC, which must be set
          in autoanswer mode.

          Initially, modem compression is disabled on a DIALIN
          port.  However, when NCS performs dialback, compression
          is enabled.

     Selecting any other port (non-DIALIN group)
          The port is reserved for the exclusive use of the host
          until the third party application releases control of
          the port.

     Dialback operations are performed by third-party
     applications.

     Defining NCS Port Groups
          NCS allows you to define both inbound (DIALIN) port
          group and outbound port groups with the following
          features.

     Inbound Port Group (one per server)
               All ports in the inbound port group are available
               to remote users calling in with remote control
               applications such as ReachOut and PCAnywhere.

               All ports in the inbound group have a single
               logical port name consisting of the first eight
               characters of the NetWare Connect server name plus
               DIALIN.  For example, if the server name is
               Communications, the logical port name will be
               COMMUNICDIALIN.  Every LAN workstation and
               application server in host mode must use that
               logical port name.

               Attempting to dial out using the inbound logical
               port name will cause an error.

     Outbound Port Groups
               Ports that are members of an outbound group must
               be used for dialing out only.

               Outbound ports may be selected by group name or
               port name.  If you select a port by group name,
               NetWare Connect will select the first available
               port within the group.

               If you are dialing out with an interrupt 14
               application, select ports using the specific name
               only.

          IMPORTANT: NINT14, unlike NASI, does not release a port
          until NINT14 is unloaded with the nint14 /u command.

     Inbound/Outbound Ports
          A port can be placed in both the inbound group and one
          or more outbound groups.  This multiple assignment
          allows inbound ports to be used for outbound calls
          except when a remote caller is actually connected.

     Tips for Using RNS and NRN

     Solving Connection Problems
          If you have problems establishing a connection to
          NetWare Connect using NRN, check the following:

               Make sure the frame type specified in DIALCON is
               identical to that specified in RNS on the server. 
               To verify the frame type specified for RNS, view
               the NWCSTART.NCF file or type config at the server
               console prompt (:).

               Make sure that the interrupt (IRQ) values used by
               the NRN driver do not conflict with the IRQ values
               used by other hardware devices on the remote PC.

               Make sure that the modem type and data rate
               selected are correct. Using NRN

               If you modify port configurations after you load
               NRN, you must reload NRN for the changes to take
               effect.

          To make sure you attach to the correct server, edit the
          remote PC's NET.CFG file to include the following
          command:

               preferred server=server_name

          Replace server_name with the name of the server that
          you want to log into.

          If you are running NRN on a VGA monochrome monitor,
          enter the following command at the DOS prompt (>) to
          change your VGA monochrome to standard monochrome:
                    mode co80

          Novell recommends that you upgrade the remote PC with
          the latest NETX or Virtual Loadable Module (VLM) shell
          by downloading the latest WINUP or DOSUP from NOVFILES
          on CompuServe.

     Tips for Using ARAS
          Specifying Zone Names

          Novell recommends that the zone name you specify when
          binding ARAS is the same zone that your server belongs
          to.  (The server name appears in the zone specified
          when you load AppleTalk.) Refer to the following pages
          in the NetWare Connect 1.0 Administration Guide for
          information on specifying zones:

          -    When binding ARAS, see page 3-19.
          -    When loading AppleTalk, see page 4-8.

          Dialback Support

          ARAS supports forced dialback only.  The network
          administrator must define the dialback number using
          NWCCON on the NetWare Connect server. The AppleTalk
          Remote Access program from Apple does not currently
          support the mobile dialback option in NetWare Connect.

     NOTES ON COMPATIBILITY AND USABILITY
     The following information may apply to your NetWare Connect
     environment.

     Remote Installation
          Do not install NetWare Connect remotely on a NetWare
          Runtime 3.11 server.

     Communication Executive 1.2 and NetView
          If you have NetWare Connect and the Communication
          Executive 1.2 running on the same server, then NetWare
          Connect alerts are not directed to the NetView console.
          Upgrade your Communication Executive software to
          version 1.3 to view NetWare Connect alerts on the
          NetView console.

     NetView and NetWare Runtime
          The NetView software bundled with NetWare Runtime 3.11
          is incompatible with NetWare Connect.  To provide
          support for NetView, download the NetView files from
          the Client Kit section in the NOVFILES forum on
          NetWire.

     NetExplorer and NetWare Connect
          NetExplorer is a component of NMS.  If you install
          NetExplorer from a version of NMS earlier than 1.15 on
          the server running NetWare Connect, you cannot load
          ARAS and RNS.  To enable these services to load, you
          must upgrade your NMS software to version 1.15 or
          later.

     X.25 Connections
          NetWare Connect provides X.25 support for NetWare 3.11
          and NetWare 3.12 only.

               To configure for X.25 support in NetWare Connect,
               load the X.25 driver before you load AIOPAD.

               The X.25 support in NetWare Connect is
               incompatible with NetWare MultiProtocol Router
               2.0.  Upgrade the NetWare MultiProtocol Router 2.0
               to version 2.1 or later before you install NetWare
               Connect.

     OnLAN/MAC via AppleTalk Remote Access
          Make sure you are using the updated OnLAN/MAC 1.3 if
          you are running OnLAN/MAC over an ARAS connection.

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