5-12-94                      Winfax Lite

     The   AFC/AFX/Pkt-2400  and  14.4  RPI  are  Class-1  faxmodems.   The
software,   not   the  Modem  negotiates with the fax  machine.  So  if  it
connects  some places,  but not others, it is usually a  Software  problem.
Other modems are Class-2 modems. Be sure you pick the correct modem. Winfax
will not do it for you. Winfax is a 'printer driver' that you pick when  in
your application. Pick Winfax from the printer list, then PRINT.  It brings
up the FAX so you can enter the phone number, etc. >>>You can load a Winfax
TSR  in dos, so you can rec'v faxes in Dos or Windows. See your manual  for
instructions & command line options.

     Delrina tells us if the cover logo doesn't come out right, you have to
edit  it in PCPaintbrush until it is OK. Save as a .BMP image.  Then  print
the  BMP  file through Winfax and Save the Winfax .FXS file. Use  the  .FXS
file  for  the logo. They can't give an exact 'formula',  but  roughly  the
drawing would be less than 8"x8".

     >>>  Winfax can only send WINDOWS FONTS! It can NOT send fonts  built-
into  your  printer.  If you use a PRINTER FONT, the  fax  will  not  match
printed  output.  Even  when using a font like TrueType,  output  can  vary
slightly.  No two printers are identical. Winfax tries to exactly match  HP
laser.  Other printers may vary slightly from the finished fax.  Incomplete
printing  may be not enough laser memory. For FINE modem you need 1 meg  or
more.

     If  printed  fax prints narrow, try setting printer setting as  SQ  as
possible  (ie:  196x196). >>>When you print faxes you  recieved,  from  the
Viewer,  make sure Viewer is set for 100% at the time you print.  Otherwise
you may get 'choppy' looking faxes.

     Load  the Winfax Dos TSR before Windows, so you can rec'v faxes  while
in  any Dos or  Windows application. A 'general protection fault'  is  from
EMS driver, not Winfax or Windows.

     Make sure you have BUFFERS=35 and FILES=40 (or more)n config.sys  and
that  fax  speed is 19,200 or less (9600 best). Windows works best  if  you
have  EMM or EMM386 in Config.sys to use EMS. If you have to close  Windows
applications to fax, then you may need to increase RAM on the computer,  or
keep fewer apps open at one time.

     We  have  found  some  ScreenSavers cause problems  for  FAX,  so  try
disabling  them. Also some things in Config.sys such as Virus checkers  can
cause a problem. If the Cancel 'button' doesn't work, it's usually a TSR. A
user  also finds directory managment TSRs cause problems. (Directory  Magic
and Point and Shoot).

     If it's an internal faxmodem, you'll need to use COM 3 or 4.  Probably
use  IRQ 5 as well to avoid conflicts with devices on COM1/2.  Windows  3.0
doesn't support com3/4. Windows 3.1 has comports and IRQs set wrong on  Com
3/4  so  you set com3/4 correcty via your Control Panel. If  the  modem  is
external, do you have any internal devices using COM3/4?

     Delrina gave us this string: AT&F&C1&D2S7=90S95=44&K4\
                         (non-V-series leave OFF s95=44&K4)
     Reset: AT&F+FCLASS=0    (to data mode)

A  common Error is 72 or 100. This is usually caused by a TSR.  Check  your
CONFIG.SYS  and Windows defaults. If the trouble is receiving a  fax,  this
may also be TSR related. Windows is not a true multitasking evironment.  It
shares  (switches  back  and  forth) between tasks.  So  continuing  on  an
application,  may cause a fax (incoming or sending) to fail. I  would  wait
until the fax is finished before continuing.

     Microsoft Word has problems. Try Windows Write.
  For help, upgrade from Winlite, info on Winpro etc, call -

                 Delrina -416-441-1026

>>>  Does  the fax work with the included 'DOS' software? We can  help  you
with that if it doesn't, or use that to decide if there is a modem problem.
If the dos software works, then we can try to fix Windows. If the  included
dos software does not work (and it too is a current version) then the modem
may  have  a problem.  NOTE: Winfax is supplied as software  to  run  under
Dos/Windows only. Os/2 is not supported by Zoom.

                                   Don Hinds - Zoom Tech
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