1-14-94                    Upgrade Modem?

     Virtually  every  component in a Zoom modem is changed,  as  is  board
layout when Rockwell sends us the new ROM for a new modem. Circuitry for  a
2400,  2400  v42bis, or a V32(bis) modem have different  requirements,  for
both  power  &  support components. So there is no  upgrade  path  for  any
Zoom/modem to any other level of modem, with the possible exception of  the
some  V32  modem  {non-Turbo} series (it is possible to upgrade  a  v32  to
v32bis but there is no policy on this)

     Some  Mfrs do make a hi-end modem, then put low-end ROMs in it,  which
then allows an upgrade path. This makes the low-end modem cost more than it
should, and makes the final hi-speed modem cost more too. so Zoom does  not
do this.

     We generally do not do trade-ins either, as that is not cost effective
for  either the user nor Zoom. But sometimes we do. If you wish to  inquire
call  (in  the  North America) 617-423-1072 and ask for  David  Fortin.  If
outside North America, please FAX: ATT:David Fortin 617-423-9231.

                                   Don Hinds - Zoom Tech
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