DOCUMENT:Q103079  18-AUG-1993  [W_NT]
TITLE   :Paused Printers Can Cause Print Manager Application Error
PRODUCT :Windows NT
PROD/VER:3.10
OPER/SYS:WINDOWS
KEYWORDS:buglist3.10

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The information in this article applies to:
 
 - Microsoft Windows NT operating system version 3.1
 - Microsoft Windows NT Advanced Server version 3.1
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Bug #: 2825

SYMPTOMS
========
 
If you move print jobs on a paused printer, print additional jobs, and
then click below the last print job listed, the following error
message may occur
 
   An application error has occurred
   and an application error log is being generated.
 
   PRINTMAN.exe
   Exception: access violation (HEXADDRESS), Address: HEXADDRESS
 
where HEXADDRESS is a memory location.
 
Steps to Reproduce Problem
--------------------------
 
1. Create a printer in Print Manager.
 
2. Pause the printer by choosing Pause from the Printer menu.
 
3. Print two documents to the paused printer. They should appear in
   the paused printer's child window in the Print Manager window.
 
4. Move the second document to the top of the print job list.
 
5. Print one more document to the printer. The first print job is no
   longer visible.
 
6. Click immediately below the last print job listed (the third job
   printed). "Untitled" appears in the Print Manager status bar even
   if none of the print jobs were titled Untitled.
 
7. Exit Print Manager.
 
8. Restart Print Manager and click immediately below the last print
   job listed (the third job printed). The error message will then
   occur.
 
STATUS
======
 
Microsoft has confirmed this to be a problem in Windows NT version 3.1
and Windows NT Advanced Server version 3.1. We are researching this
problem and will post new information here in the Microsoft Knowledge
Base as it becomes available.
 
Additional reference words: 3.10 gp fault visible

KBCategory:
KBSubcategory: prt

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Copyright Microsoft Corporation 1993.