Global Access (tm) World-Wide BBS Dialing Network
A Service of G-A Technologies, Inc.
Post Office Box 31474
Charlotte, North Carolina 28231

Voice: 1-(800)-377-DATA
Fax:   1-(704)-334-6880

This and more information is available by downloading ( GLOBAL.ZIP )

  Ŀ
   SECTION A - INTRODUCTION      
  
 
The  Global Access World Wide Network  allows  you to make  long distance
"Modem to Modem" calls for a rate that is far less expensive then the
usual long distance telephone call. This is accomplished by utilizing
a worldwide Public Data Network (PDN).  Global Access  maintains
over  1000 access ports  throughout the  United States.  These access
ports can be easily  reached for the cost  of a local call  from most
cities,  once connected to the PDN  you will then have the ability to
DIAL OUT via one of our  Outdial Ports which serve most  major cities
and bulletin board systems.   At the time of this writing over 18,000
telephone exchanges  throughout the  United States  are dialable with
our Service.

  Ŀ
   SECTION B - RATES             
  

Global Access's rate structure  is designed to be as  simple as possible.
Charges vary network access points and in some cases time of day. The
basic rate serves 92% of the population of the  United States  with a
local phone call, 24 hours a day.


          Pacific Time Zone                Pacific Time Zone - "800" Access
Ŀ    Ŀ
6:01pm - 3:59am     $ 4.00 Per Hr.    6:01pm - 3:59am     $10.65 Per Hr.
Ĵ    Ĵ
4:00am - 3:00pm     $15.60 Per Hr.    4:00am - 3:00pm     $17.40 Per Hr.
Ĵ    Ĵ
3:01pm - 6:00pm     $ 9.50 Per Hr.    3:01pm - 6:00pm     $10.65 Per Hr.
Ĵ    Ĵ
Weekends & Holidays $ 4.00 Per Hr.    Weekends & Holidays $10.65 Per Hr.
    

         Mountain Time Zone                Mountain Time Zone - "800" Access
Ŀ    Ŀ
6:01pm - 4:59am     $ 4.00 Per Hr.    6:01pm - 4:59am     $10.65 Per Hr.
Ĵ    Ĵ
5:00am - 4:00pm     $15.60 Per Hr.    5:00am - 4:00pm     $17.40 Per Hr.
Ĵ    Ĵ
4:01pm - 6:00pm     $ 9.50 Per Hr.    4:01pm - 6:00pm     $10.65 Per Hr.
Ĵ    Ĵ
Weekends & Holidays $ 4.00 Per Hr.    Weekends & Holidays $10.65 Per Hr.
    

          Central Time Zone                Central Time Zone - "800" Access
Ŀ    Ŀ
6:01pm - 5:59am     $ 4.00 Per Hr.    6:01pm - 5:59am     $10.65 Per Hr.
Ĵ    Ĵ
6:00am - 5:00pm     $15.60 Per Hr.    6:00am - 5:00pm     $17.40 Per Hr.
Ĵ    Ĵ
5:01pm - 6:00pm     $ 9.50 Per Hr.    5:01pm - 6:00pm     $10.65 Per Hr.
Ĵ    Ĵ
Weekends & Holidays $ 4.00 Per Hr.    Weekends & Holidays $10.65 Per Hr.
    

          Eastern Time Zone                Eastern Time Zone - "800" Access
Ŀ    Ŀ
6:01pm - 6:59am     $ 4.00 Per Hr.    6:01pm - 6:59am     $10.65 Per Hr.
Ĵ    Ĵ
7:00am - 6:00pm     $15.60 Per Hr.    7:00am - 6:00pm     $17.40 Per Hr.
Ĵ    Ĵ
Weekends & Holidays $ 4.00 Per Hr.    Weekends & Holidays $10.65 Per Hr.
    

+ $20.00 One Time Sign-Up Fee            Cities With No Local Port Must Use
                                         "800" Access.
+ $10.00 Per Month For First User
         Identification Code (UIC)       Call 1-800-377-DATA For Your "800"
                                         Access Number.
+ $ 2.00 Per Month For Each
         Additional (UIC)                + International rates vary, please
                                           contact Global Access at
                                           1-704-334-3282.

+ Any Applicable Taxes

* Rates Are Subject To Change


The above charges  are the normal charges  that you would occur while
using our  service.   A complete  detailed  bill  is included in your
monthly  account  fee  and  the  ability to  view  charges  online is
available anytime.


Other miscellaneous charges that you could occur are listed below.


     Dishonored Credit Card Charge                     $20.00
     REPRINT (additional) of Printed Bill               $5.00

  Ŀ
   SECTION C - BECOMING A MEMBER OF Global Access 
  

Signing up is very easy and can be handled several ways.

Option #1  Via the Global Access support system you can  sign-up  online.
           You call your local access port with your computer. If you
           do not know the local number for the closest port  nearest
           you, you may call 1(800) 377-DATA.

           Set  up  your  communications  package  for  the
           fastest baud rate you can support and No Parity,  8
           Data Bits,  and 1 Stop Bit (N-8-1). (N-8-1) is the
           preferred method for easier access to the remote Bulletin
           Board System.

           Log onto the local network port,  after connecting perform
           the following steps.

                                                  MUST BE A CAPITAL
                                                 
           For (N-8-1)  Press the @ key then the D key followed by a return,
                        you should then receive a TERMINAL =  prompt.
                        At the TERMINAL = Prompt type D1 followed by a
                        return. You will then recieve a @ prompt.
                        At the @ prompt, type C GLOBAL followed by a return.

                        When prompt for a user ID and Password, Use:

                        User Name: GUEST

           The Global Access (tm) Support System will prompt for User
           name,  password.  You will then be able to signup online using
           Visa, Mastercard, Discover, Or American Express. This is a free
           call and there are no connect charges,  however you will be
           limited to 20 minutes online to gather information and sign up.


Option #2  CALL VOICE  -  Call Global Access directly at  1(800) 377-DATA
           and you  will be signed up right on the phone.  Be sure to
           have your Credit Card when you call.

           International  users must contact  Global Access  by  voice to
           signup for the service.

  Ŀ
   SECTION D - HOW TO USE Global Access  
  

First, a member  must determine  from the list of  access points,  as
explained above,  his/her local access port then armed with a UIC and
password follow these login instructions.

Set up your communications package  for the fastest baud rate you can
support and No Parity, 8 Data Bits, and 1 Stop Bit (N-8-1). (N-8-1)
is the preferred  method  for easier  access to  the  remote  bulletin
board system.

Log  onto  the local  network  port,  after  connecting  perform  the
following steps.


                                             MUST BE A CAPTIAL
                                            
      For (N-8-1)  Press the @ key then the D key followed by a return,
                        you should then receive a TERMINAL =  prompt.
                        At the TERMINAL = Prompt type D1 followed by a
                        return. You will then recieve a @ prompt.
                        At the @ prompt, type C GLOBAL followed by a return.


You will then be prompted for your UIC (User Identification Code) and
password, enter these followed by a return. A UIC and password is not
needed for GAINFO.

The Global Menu host is very easy to use, from here you can speed dial
any one  of the listed systems,  do an online check of your usage for
the current month or manually dial a system of your choice.

Systems are  listed on menu pages and prefixed with a number, to call
a listed  system just enter the  menu item number at the prompt.  The
system will indicate it is dialing by the following message.

     Dialing . . . . . . . . .

  Ŀ
   SECTION E - PROBLEMS & ERROR MESSAGES 
  

Each dot  represents a RING heard by the modem.   If the modem is not
answered within  60 seconds the system will  give up and  report that
there was No Answer.  Other Possible informational and error messages
that might be reported are as follows:

Unable to wake up the modem   The initial "wakeup" codes sent to
                              the modem did not receive a
                              successful return.  Please try the
                              selection again.
Unable to init the modem      The initial initialization codes
                              sent to the modem did not receive a
                              successful return.  Please try the
                              selection again.
Remote end disconnected       This message indicated that the
                              remote system (BBS) hung up on you.
Busy                          The remote modem is busy.  Please
                              try your call later.
No Carrier                    This usually indicates that the
                              remote end answered the call but a
                              successful carrier (connect) could
                              not be established.  This could be
                              caused by a flaky modem or a voice
                              answering the call, etc.
No Answer                     The remote modem never answered the
                              call or you dialed incorrectly.
Time Out                      A timeout is caused by the outdial
                              modem not seeing the result code of
                              the call,  The call you attempted
                              was  unsuccessful.
Call refused                  The X.25 call was refused due to no
                              modems being available at the
                              outdial city.  This is a temporary
                              situation that occurs during peak
                              loads. 
No Dial Tone                  This is an error message caused by
                              the modem not having dial tone. 
                              Retry the call and if the problem
                              persists please call customer
                              service.
Connect                       This is the normal connect message
                              the next thing you should see is the
                              system you called.  If you need to
                              switch from E-7-1 to N-8-1 then
                              please do so now.


  Ŀ
   SECTION F - HOW THE SYSTEM WORKS   
  

Packet  switching  networks work  just like  any  other  ong distance
service except  that they  are exempt  from paying access  fees  from
local telephone carriers,  this is where  the cost  savings comes in.
Packet Data  gets  its name  from  the way the  data is handled.  The
modem  which  you  dial  into  is  connected  to a PAD,  or a  Packet
Assembler/Disassembler  that is  connected  to the  PDN  (Packet Data
Network).



  Ŀ
   SECTION G - DOING FILE TRANSFERS 
  

All Binary  or compressed files require that you to do file transfers
at  8 data bits,  No Parity  and 1 Stop Bit,  so if you  find you are
having problems switch your communications software to  N8&1 and this
should solve the problem.


File transfer protocols vary greatly on packet data networks, because
the length of the packet,  protocols  that do  short data packets and
wait for a reply are  terrible on packet networks,  examples of these
types of protocols are  X and Y Modem.  Protocols like  YModem-G  and
Zmodem  are excellent  protocols  for  PDN's  because of  their  free
flowing way to transfer data.  Kermit with sliding windows is also an
excellent protocol for Global Access.


  Ŀ
   SECTION H - BEFORE YOU CALL CUSTOMER SERVICE 
  
Most problems may be  handled  by E-Mail  on the Global Access's BBS
System. If you are having a problem with the access or  outdial  port
you are trying to use  please feel free to call us at 1(800) 377-DATA
between 8:30 am and 5:30 pm.   Before you call  please make sure that
your  question  has  not been  answered  in this  text,  it will save
everyone valuable time,  also the Online Information System will have
a section featuring the most often asked questions with answers.


