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                       Product Support Numbers
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                   T E C H N I C A L    N O T E S
                      Product: WinFax PRO 3.0
                         Document No.: 2071
                    Document Date: June 3, 1993
======================================================================
Subject: Problems Running OCR Due To Insufficient Memory

Situation:
==========
You are experiencing problems working with the optical character 
recognition (OCR) feature in WinFax PRO due to insufficient memory.

Solution:
=========
To run OCR, you must have at least 4.5 MB of available memory resources. 
Acceptable memory is 4.5 MB of RAM or any combination of RAM and Windows 
swap file totaling 4.5 MB (for example, 2 MB of RAM and a 2.5 MB swap 
file). You must also be operating Windows in 386 enhanced mode to run OCR.
You can quickly find out how much memory you have available to run OCR. 
After running WinFax, select About Program Manager in the Help menu of 
Windows Program Manager. The About Program Manager box displays the total 
amount of free memory (RAM and swap file).

If OCR error messages related to lack of memory appear, try the following.

1.  Press CTRL + ESC to display the Windows Task List, and close any other 
    Windows applications you are currently running to free up memory.

2.  Edit the [AnyFax] section of your WIN.INI file, usually located in 
    your Windows directory (for example C:\WINDOWS).

    a)  If you run Windows 3.1, open the Sysedit (System Editor) 
        application in Program Manager to edit the WIN.INI file.

    b)  If you run Windows 3.0, open and edit the WIN.INI file in Windows 
        Notepad, or any other basic text editor.

    c)  Change the Memsize_300= parameter in the [AnyFax] section 
        as follows:

          Existing:             Change to:
          Memsize_300=1800      Memsize_300=1000

    d)  Add the line TempDiskSpace=800 to the [AnyFax] section. This 
        reduces OCR memory allocation from the default of 1,000 KB.

    e)  Save your modified WIN.INI file. Restart Windows, and try running 
        OCR again.

3.  If you did not create a permanent Windows swap file or if it has been 
    removed, create one now. For information on creating a permanent swap 
    file, refer to your Microsoft Windows User's Guide.

4.  Disable uneccessary memory-resident applications or device drivers in 
    your AUTOEXEC.BAT and CONFIG.SYS files to optimize system performance. 
    For complete details, refer to your DOS manual or Microsoft Windows 
    User's Guide.

Note:   For more information on editing Windows initialization files, see 
        WININI.WRI in Windows 3.1, or WININI.TXT in Windows 3.0 (these 
        files are found in the Windows directory).

Related Document: 2067 - Removing The OCR Feature In WinFax PRO
