PACIFIC BELL TO OFFER COMPLETE LAN/WAN MANAGEMENT SERVICES

SAN FRANCISCO, October 28, 1992 -- Pacific Bell's Data Communications Group
announced today plans to offer network management services for local- and
wide-area data networks (LAN and WAN).

This new dimension to Pacific Bell's successful existing LAN and WAN
maintenance services will allow the company to remotely manage aspects
within Pacific Bell's service areas of customers' networks, including
monitoring alarms and events, conducting diagnostic tests, troubleshooting
and dispatching repair technicians.

The services will be provided through Pacific Bell's LAN Management Center,
utilizing an integrated software system, called Comprehensive Network
Management, incorporating technologies from ISICAD, Inc., Hewlett-Packard
Company and Remedy Corporation.

"Organizations that opted several years ago to manage their own data
networks internally are now throwing in the towel," said Sam Mathan,
executive director of network integration for Pacific Bell's Data
Communications Group. "Network managers tell us technology is advancing
too fast to follow. Their LANs and WANs are doubling and tripling in size.
And their bosses are cutting their budgets and staffs. They're looking for
someone who can handle the job--the whole job.

"The addition of remote network management to our existing LAN installation
and maintenance offerings allows us to coordinate all of our customers'
needs."

To garner the resources necessary to become a complete provider of data
network equipment and services, Pacific Bell has joined forces with such
companies as Advanced Computer Communications, Intel Corporation,
Ungermann-Bass, Inc., Synoptics, Teleglobe and David Systems.

Mathan said that while the company's main market is California, it can
coordinate services outside of the state.

"If a company has offices in Los Angeles or New York or Dallas, we can
arrange all aspects of a LAN or WAN from its construction to managing it
on an on-going basis."

The Comprehensive Network Management platform integrates ISICAD's COMMAND
physical network management software, which maintains a record of
equipment, including cable plant and its location; Hewlett-Packard's
OpenView, which oversees intelligent devices on the network, and monitors
performance and traffic; and Remedy's Action Request System, which
provides a computerized system for trouble reporting.

Pacific Bell's Data Communications Group, working in conjunction with
joint-marketing affiliates and customers' designated long-distance
carriers, which carry communications across the telephone companies'
service-area boundaries, coordinates products, applications and services,
providing customers a single point of contact for coordinating complete
network integration solutions.

Pacific Bell is a subsidiary of Pacific Telesis Group, a diversified
worldwide telecommunications corporation based in San Francisco.

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