Central Point Launches the "Central Point Virus Protection Service" 

Offers Customers Enhanced, Five-part Program That Includes 24-hour, Seven
Day-a-week Network Service From 900 Support

BEAVERTON, Ore.--Oct. 12, 1992--Central Point Software, Inc. announced
today it has centralized its anti-virus support services, combining
existing, enhanced and new services in a five-part program. This service
suite provides unmatched protection against outbreaks of known viruses, as
well as new viruses as they are discovered, whether on the desktop or on a
network. The five primary service areas are: 

- Telephone support 
- Virus protection updates 
- Virus information 
- Virus training and education
- Consulting services

In addition, Central Point announced an agreement with 900 Support of Lake
Oswego Oregon, to provide 24-hour, seven-day-a-week telephone support for
Central Point Anti-Virus for NetWare customers.

"Central Point is famous for providing bullet-proof virus protection
through a rich antivirus product family," said Bob Bales, executive
director of the National Computer Security Association. "But with more
than 1,300 viruses threatening to infect computer environments, it is
equally critical for computer users to have access to educational tools,
as well as access to experts in virus management who can quickly help them
over the phone, or even troubleshoot in a hurry when a virus appears.
Customers must have the level of service provided by Central Point."

"We are focusing intensely on every front to keep our customers virus
free," added Tori Case, product marketing manager for the and-virus
product line at Central Point. "To meet this commitment to our customers,
we are pairing excellent virus protection products with the most
comprehensive set of services in the industry, designed for rapid attack
on new viruses when they appear. We are bridging the gap between standard
desktop services and our high-end, customized corporate support with new
services for networked users. All services and corporate support have been
enhanced to fortify users with the best virus protection in the
industry."

What follows are highlights of Central Point's Virus Protection Service
program. A more extensive view of the program is provided in the chart
attached to this release.

TELEPHONE SUPPORT:

** Comprehensive Telephone Technical Support. Central Point has always
provided unlimited telephone technical support at no charge to owners of
Central Point's desktop and-virus packages. Now, owners of the new Central
Point Anti-Virus for NetWare can select from several levels of telephone
technical support, ranging from baseline support that is supplied at no
charge for a limited time, to highly individualized and unlimited premium
support programs.

VIRUS PROTECTION UPDATES:

** Speedy Virus Updates. New virus signature files for DOS, Windows and
Macintosh have always been available monthly through Central Point's
bulletin board (BBS) at no additional charge or through CompuServe. Now
also provided on BBS and CompuServe are update subscriptions for Central
Point Anti-Virus for NetWare. Also, a new Standard Virus Protection
Service for Central Point And-Virus for NetWare provides monthly mailed
disks of new signature files for servers, as well as desktops.

** The Latest in Virus Detection and Management. The Continuous Anti-Virus
Protection (CAP) Service has always provided updated versions of Central
Point Anti-Virus packages for DOS, Windows and Macintosh, giving users the
latest features in virus detection and management. New to the program is
Premium Virus Protection Service for Central Point Anti-Virus for NetWare,
which provides monthly virus signature updates on disk, in addition to all
anti-virus product upgrades that occur during the subscription year for
NetWare servers, as well as desktops.

VIRUS INFORMATION:

** Round-the-clock Virus Information Hotline. Central Point's Virus Hotline
is a FaxBack system that is designed to provide customers with 24-hour
automatic access to information, via fax, about computer viruses. Phone
(503) 690-2660.

VIRUS TRAINING AND EDUCATION:

** Complete Education and Training. Central Point's on-site training class,
"Understanding and Responding to Computer Viruses," covers basic virus
concepts and anti-virus product use. New education materials to be
released include the following:

-- Continuous Virus Management: A Network Administrator's Guide, a book
describing Continuous Virus Management and how to implement it in
organizations using Central Point Anti-Virus products.

-- The Virus Awareness Kit, information to support network managers in
conducting virus awareness classes and promoting safe computing among
employees.

-- The 1993 Virus Calendar, a poster-sized calendar that lists all
date-activated viruses, such as Michelangelo, and includes basic virus
information and safe computing tips.

CONSULTING SERVICES:

** Consulting Services. Central Point's expert consultants include the
Quick Response "Virus Eradication Team" (VET), a knowledgeable, responsive
team of on-call, antivirus experts who provide intensive telephone or
on-site support, as well as product installation and configuration
specialists. As a free service, Central Point provides Suspect Virus
Evaluation, whereby customers can send files or disks they suspect might
be infected with a virus. Virus experts evaluate the files or disks, and
report their findings to the customer within five business days of
receiving the suspect virus sample.

Annual maintenance agreements comprising many of Central Point's support
programs are available with special pricing to customers with volume
purchase agreements or site licenses. For additional information, call
(800) 445-0432.

Central Point Software, Inc. has been developing, marketing and supporting
virus management software since March, 1991. The company offers a family
of desktop anti-virus products for DOS, Windows and the Macintosh;
network-wide protection, including desktop and server protection for
Novell NetWare 3.11 networks; and a complete suite of support services for
all Central Point anti-virus products. The company's anti-virus mission is
to offer continuous virus protection across the PC enterprise.

Central Point Software, Inc., headquartered in Beaverton, Oregon, develops,
markets and supports a complete line of utility software products for DOS,
Windows and Macintosh on the desktop, as well as the dominant server
platforms. Founded in 1981, the company now has a worldwide customer base
of five million users. Central Point's products are translated into six
foreign languages and are available in more than 30 countries.

Central Point Software
15220 N.W. Greenbrier Parkway, #200, Beaverton, OR 97006
Customer Service: 503-690-8090, Technical Support: 503-690-8080
Fax: 503-690-8083

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