From ts@uwasa.fi Sat Jul 12 00:00:00 1997
Subject: FAQNEWS1.TXT contents

                               Copyright (c) 1993-1997 by Timo Salmi
                                                 All rights reserved

FAQNEWS1.TXT Frequently (and not so frequently) asked questions
relating to Usenet news with answers. Part 1/2. The items are in no
particular order.

You are free to quote brief passages from this file provided you
clearly indicate the source with a proper acknowledgment.

Comments and corrections are solicited. However, if you wish to ask
for individual consultation, please do not email your question to
me. Instead post your questions to a suitable Usenet newsgroup like
news:news.newusers.questions. It is much more efficient than asking
me by email. I'd like to help, but because of my many activities I
am very pressed for time. I prefer to pick the questions I answer on
the Usenet news. Thus I can answer publicly at one go if I happen to
have an answer. Besides, the newsgroups have a number of other
readers who might know a better or an alternative answer. Don't be
discouraged, though, if you get a reply like this from me. I am
always glad to hear from fellow Usenet news readers.

....................................................................
Prof. Timo Salmi   Co-moderator of news:comp.archives.msdos.announce
Moderating at ftp:// & http://garbo.uwasa.fi archives  193.166.120.5
Department of Accounting and Business Finance  ; University of Vaasa
mailto:ts@uwasa.fi  <URL:http://uwasa.fi/~ts>  ; FIN-65101,  Finland

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1)  Using a suitable right margin in the news and email.
2)  What does "Subject: Re: none" mean in the news?
3)  Why "Reply by email, I don't read this group" gets flamed?
4)  What is an appropriate maximum length of a signature?
5)  Is there a list of ftp sites (for certain kind of programs)?
6)  How do I extract from comp.binaries.ibm.pc binary postings?
7)  Should I offer to email this utility I have at my disposal?
8)  Someone email me a .zip extractor (or something equally common)
9)  How should I react to "a dying boy's last wish"?
10) How should I react to crackpot messages?
11) How should I react to abusive email or postings?
12) How do I submit my PC program to the binaries?
13) May I just go ahead and post binaries to discussion newsgroups?
14) What is cross-posting? How do I do it?
15) Where can I find the net rules (the "netiquette")?
16) I just posted to a wrong newsgroup. Should I explain it next?
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From ts@uwasa.fi Sat Jul 12 00:00:01 1997
Subject: Using a suitable right margin in the news and email.

1. *****
 Q: Using a maximum of 72 column right margin in your news postings,
and a few other practical tips.

 A: This first item on the list is not really a FAQ (Frequently
Asked Question) but nevertheless something I would like to draw your
attention to. Most users reading the news probably have a 80 column
terminal program. Consider the implications. If you use too broad
lines, the tails of the lines will be wrapped over to the next line
(or be truncated depending on the reader's terminal program
settings) making your text difficult or impossible to follow. Your
chances of getting good follow-ups or useful answers to the
questions, which you may have asked, are radically diminished.
   But this does not end there. If someone quotes your text with the
usual news convention of preceding your text with ">" an overflow
can follow even if your text does not originally exceed the 80
column limit. In fact there can be multiple quotes. Hence a suitable
maximum right margin wrap in writing to the news is 72 columns. Note
that this problem concerns your signature width as well. Even if
quoting signatures is not a good idea, it is often done. Personally
I have set my editor's wrap at column 69. The same goes for email.
Incidentally, the wrap of this text is set at column 69.

 A2: There are some other useful guidelines to posting. If you read
the news:news.announce.newusers and news:news.answers newsgroups
you'll soon see that they give useful advice on various aspects of
posting, like
 1) Use a reasonable right margin just like I propounded above.
 2) Don't quote excessively.
I am sure that you have seen text quoted innumerable times in the
following manner:
> This is quoted text
Quote judiciously. For example, I most often skip the posting if the
quoted part fills the whole first page of the posting. Quote only
what is essential to make it possible for the reader to understand
what your posting is about. As a rule avoid quoting an entire
message (signatures and all). It is not judicious to quote, say, a
hundred lines of discussion just to input a single line of one's
own. Proper quoting is a skill. If you are going to quote, devote
some time to working the quote appropriately. Don't be lazy in this
respect.
   A further tip adapted from mcr@holly.demon.co.uk (Mark Rogers).
Leave a blank line after the quoted text before you insert your own
because else your text and the quoted text will difficult to
distinguish from each other.
 3) Avoid "me too" postings.
People send many questions and requests to the news. If you have a
similar request as someone has posted, do not post a "me too"
follow-up. Many newsgroups have huge numbers of readers. Think what
would happen if even one per cent of the readers of a newsgroup with
for example 80000 readers would all post a "me too". What a good
original poster should do is to make a summary of the answers if
s/he gets his/her answer by email instead of the answers being
posted. (See the later item on asking for emailed replies for some
further thoughts.)
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From ts@uwasa.fi Sat Jul 12 00:00:02 1997
Subject: <none>

2. *****
 Q: What does "Subject: Re: none" mean in the news?

 A: It means that someone has posted a message without anything in
the subject header. This is an irrational thing to do. On top of
that net rules (the netiquette) don't exactly love it, consider the
way in which many readers (I included) read the news. Because of the
deluge of postings, readers first scan the subjects only (e.g. in rn
use =) to decide if anything is worth a closer look. The most likely
result is that postings with no subjects, or uninformative subjects
(such as "Help", "Help urgently needed", "Information requested", "A
question", "Read this", and so on) get summarily bypassed.
   Conclusion: If you post, use informative subject headers. That
way your posting has a much better chance of being noticed by the
potentially interested parties. It works to your own advantage.

 A2: What was said in the above also goes for email messages.
Especially if you receive much email (like I do) you will soon
notice how much easier it is to keep things organized if the email
messages have descriptive subject headers. Often even any subject
header is better than none. To give one example. Even if I am very
pleased to get email stating "thank you for your help" I am usually
left quite baffled. Getting and sending so much email myself I often
have no idea what I am being thanked for. Putting in some kind of a
reference (whether the email concerns thanks or some other
situation) helps the receiver to place your email correctly.
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From ts@uwasa.fi Sat Jul 12 00:00:03 1997
Subject: Asking for emailed news replies

3. *****
 Q: Why "(Please) reply by email, I don't usually read this group"
(sometimes a demand rather than a question) gets flamed?

 A: First please note that what I say below is not intended as
criticism of any individual poster, but as a general analysis of
requests to email the replies "because one does not read a
newsgroup".
   The problem is that telling people to email because one does not
follow a newsgroup basically is an impolite way of formulating such
a request, even if one says please. If one is interested enough to
post to a newsgroup, one should also be prepared to follow up the
newsgroup. If one asks others for favors, it is only fair to be
prepared to reciprocate.
   Intended or not, the attitude this (email-I-don't-read) decree
easily conveys is "I don't usually care for this wimpy newsgroup of
yours, but this time you are allowed to be of service to my exalted
person". What one should do, if following the newsgroup is genuinely
problematic (for cost, availability or other reasons), is at least
to offer to make a summary of the replies. The liturgy often used
for this is "Please reply by email. If there is sufficient interest,
I'll summarize". (This alternative is often advocated also because
it is expected to cut down the traffic). But make it genuine. Not
just a lip service.
   You might even state why following a newsgroup is problematic for
you. Some helpful users might then decide to post the answers to the
newsgroup, and send a copy of their response by email to you. In
fact you might say something like "I would be grateful for an
emailed copy of the potential posted replies, since I have
difficulties in following this newsgroup because ...".
   In general, the problem with asking only emailed replies is that
unless one offers to summarize, or has an extremely specialized
subject, the request will seem selfish. This is because other users
may be interested in seeing the potentially useful replies. On the
other hand if everyone posts an answer, the newsgroup will be
swamped for awhile. This sometimes happens with common questions
where almost everyone knows the answer. (An example: How does one
bypass pressing Y for del *.* in MS-DOS elicited an enormous number
of almost identical reply postings in February 1992 in one of the
Usenet newsgroups). It is not always easy to strike a balance.
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From ts@uwasa.fi Sat Jul 12 00:00:04 1997
Subject: Appropriate signature length

4. *****
 Q: What is an appropriate maximum length of a signature?

 A: Net etiquette (the "netiquette") and practice dictate about four
lines at a maximum. The purpose of a signature can be considered
two-fold. It gives your email address, and also acts as a visual
identifier. Often the signatures include some kind of witticism or
aphorism. Even if they are often amusing, and some very clever
indeed, they may annoy some users. But obviously they are here to
stay. If you simply cannot overcome the desire to include one, at
least make it brief. The brief ones are usually the best anyway.
   By the way, I don't personally use one. If I wish to try a pun,
or include a witticism, I try to do it in the body of my message.
(Ok, here is one pun to boggle BBS lovers. Users writing in fowl
language will be twittered. Figure this one out :-). (If I used a
quote in my signature it would probably be "Sounds like a good idea,
but let's use it nevertheless" or "Where there is a will, there is a
won't" or more seriously "I might be here but my soul's gone bike
riding". There are more in ftp://garbo.uwasa.fi/pc/ts/tspun17.zip.)
   At worst there are multi-line signatures with elaborate ascii
drawings. They can be entertaining in a sense, but basically they
are but bloated ego-trips, a waste of bandwidth, and severely
frowned upon in the official Usenet net rules.
   One further thing. You can have your signature automatically
included in unix mail systems. Put your signature in a file called
.signature in your main directory.
   From Raymond Chen: "The permissions on the .signature file and
its enclosing directory must be appropriately set.  Ask your system
administrator for details."
   For more on the .signature file permissions, see the information
in ftp://garbo.uwasa.fi/pc/pd2/tspost16.zip, the item "Re: creating
a signature".
   For more on signature questions see Britt Klein's excellent
regular FAQ posting to the news.newusers.questions.

 A2: At least if your user id does not contain your name, apply a
signature identifying who you are. I for one find it somewhat
impolite to get emailed queries from users who do not even care to
identify themselves. In fact the probability of getting a useful
answer, or an answer at all, is severely decreased if you don't
identify yourself. Use the same courtesy as you would in ordinary
non-electronic communication.
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From ts@uwasa.fi Sat Jul 12 00:00:05 1997
Subject: Lists of anonymous ftp sites

5. *****
 Q: Is there a list of ftp sites (for certain kind of programs)?

 A: I have gathered (earlier in collaboration with Rhys Weatherley)
a list of MS-DOS and astronomy FTP sites and their moderators. It is
available from Garbo archives by anonymous FTP, WWW or mail server
as ftp://garbo.uwasa.fi/pc/link/moder.zip. It has become quite
popular. If readers have additions and/or corrections for that list,
I would very much like to receive such information. Your help in
maintenance would be very much appreciated. The help is needed to
make the list as covering as possible, and to keep it up to date.
   There also is a generic /pc/doc-net/ftp-list.zip now by Perry
Rovers. He took on the maintenance in December 1993 from Tom Czarnik
who retired from from the maintenance in spring 1994 due to not
having enough time to continue. Before Tom, the list was maintained
by Jon Granrose. Perry has done a very good job with the list.
   With the sudden huge expansion of the World Wide Web (WWW) about
in 1994 I have also made a general http links collection. You'll
find it through my home page http://www.uwasa.fi/~ts/.

 A2: There is (was!) a system called archie at the McGill University
in Canada. It keeps a list of where you can find programs archived.
The idea is roughly the following. For example if you wish to know
which anonymous ftp sites have tsbat49.zip, you may search archie
database with: prog tsbat. To connect to archie use
    telnet quiche.cs.mcgill.ca
and the userid archie. (Please note that the mcgill archie has long
been off-line, and you may have to find another archie.) Then
explore on from that point. Note that archie also accepts email
requests of information. To use that option send email to
archie@cs.mcgill.ca, use e.g. archie-request as your subject line,
and put send help as your message. The snag with archie is that by
necessity its information lags behind the situation of at least for
the most active anonymous ftp sites. Another snag is that you have
to know at least the stem of the filename you are looking for.
   The archie service is also available at several other sites. Note
one problem. One does not know how comprehensive the data base at
each alternative site is.
   Since the McGill archie server has quite a heavy load (and may be
now out altogether), consider using an archie site near you. See
ftp://garbo.uwasa.fi/pc/link/moder.zip for one list of the archie
servers.
 * For the most up-to-date list, write to an Archie server and give
   it the command `servers'.
Before using archie try getting "Updated Internet Services List" or
at least see ftp://garbo.uwasa.fi/pc/link/moder.zip for the current
archie servers, since for example the McGill University system was
persistently broken at one time, and specifically asked not to be
used.
   For a critical view (which I share) on archies see the item
"Jul 21 Cave Newt (30) Archie is not useful (Actually: Re: ..."
in ftp://garbo.uwasa.fi/pc/pd2/tspost21.zip.

  A3: With the introduction of the World Wide Web there now are much
better search engines available than archie. Some of them can be
found through my WWW link page http://www.uwasa.fi/~ts/http/. At the
time of revising this item one of the best search engines is
Digital's Alta Vista.
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From ts@uwasa.fi Sat Jul 12 00:00:06 1997
Subject: How to extract files from c.b.i.p.

6. *****
 Q: How do I extract from news:comp.binaries.ibm.pc and other binary
    postings?

 A: 1) One handy trick to download multi-part postings from the
binaries to your Unix host is the following. Use rn (read news) to
store the postings in ~/News/Comp.binaries.ibm.pc. It must be empty
when you commence. Store in the correct order as indicated in the
subject header n/N. Then apply automatic combining and uudecoding:
   combine Comp.binaries.ibm.pc
You will end up with the .zip package on your Unix host.
 2) If you don't already have the combine program, you can create it
yourself. Write the following two lines to a file with any editor
and name the file combine.
   #! /bin/sh
   cat $* | sed '/^END--/,/^BEGIN--/d' | uudecode
Make this script executable by applying
   chmod u+x combine
   or
   chmod 700 combine
For a more generalized combine get ftp://garbo.uwasa.fi/unix/ts/
combine.
 3) After you have the (.zip or whatever) package on your Unix host,
the rest is what should be familiar routine. Transfer the package to
your PC remembering to use the binary option in the transfer (this
goes at least for Kermit and Zmodem). Then extract the files from
the package by using PKUNZIP.EXE or UNZIP.EXE for PCs. If you are
not familiar with these steps or programs, and have problems,
contact a knowledgeable PC friend near you. (My PD2ANS.TXT
instructions file in this same package has some more information.)
 4) This intermediate step is not mandatory, but for your
information. When you have the .zip package at your Unix host, you
can check it using unzip -t FileName assuming that you have the
unzip program at your Unix host. Naturally you can perform the same
test at your PC.
---
A note from Otto J. Makela (otto@jyu.fi) concerning item 2:
A simpler version is:
   sed '/END--/,/BEGIN--/d' $* | uudecode
---
There also is the more generic combine Bourne shell script available
as ftp://garbo.uwasa.fi/unix/ts/combine.

 A2: Alternatively, stand by until the periodic posting of the
Usenet CBIP Starter's Kit in comp.binaries.ibm.pc. The kit (release
2.0 31-Jan-94) contained:
   1) Instructions
   2) Text source for UUDECODE
   3) UNZIP 5.0p1, ZIP file extractor, in UUENCODE form
The kit is also available as ftp://garbo.uwasa.fi/pc/doc-net/
cbipstar.txt

 A2: At the time of revising this item in July 1997 the newsgroup is
totally dormant. There has been some attempts to find a new
moderator. But the information in the above is relevant also for
many other binary newsgroups.
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From ts@uwasa.fi Sat Jul 12 00:00:07 1997
Subject: Offering to email files

7. *****
 Q: Should I offer to email this utility I have at my disposal?

 A: As a general answer I would say that the results of this kind of
an offer often come as a nasty surprise to the person offering the
service. Several unsuspecting users have had the problem of being
completely inundated with the subsequent email requests, and may
even have had to withdraw the offer. A much safer avenue is to tell
where the utility is available. Or if it is not yet available
anywhere on the net, first upload it to a suitable ftp site (don't
forget to notify the moderator). Sometimes this means garbo.uwasa.fi
archives. (If you wish to consider other sites, see the
ftp://garbo.uwasa.fi/pc/link/moder.zip list of sites).
   But if you have gullibly made such an offer I suggest that you
grit your teeth, and see things through. The least you should do is
to make the information available where and how the utility can be
obtained, if you have to go back on your word of emailing directly
to the users.
   Now what to do in the case if you are a user who has seen some
goodies offered, and the offer of emailing then withdrawn. Back to
the old file lists. We have several at garbo.uwasa.fi archives. If
you get the following files you have a good chance of finding what
you are looking for:
 ftp://garbo.uwasa.fi/pc/INDEX.ZIP
 ftp://garbo.uwasa.fi/pc/INDEXTS.ZIP
 ftp://garbo.uwasa.fi/windows/WINDEX.ZIP
 ftp://garbo.uwasa.fi/win95/W95INDEX.ZIP
 ftp://garbo.uwasa.fi/unix/UINDEX.ZIP
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From ts@uwasa.fi Sat Jul 12 00:00:08 1997
Subject: Pleas for extremely common programs

8. *****
 Q: Someone email me a .zip extractor (or something equally common)

 A: This is not a flame but a friendly piece of advice for you, and
others occasionally posting similar wishes concerning easily
available shareware and PD programs.
   Better still than making an offhand request that may end up with
several kind netters duplicating each others' efforts for your
benefit by rushing to email your request to you, how about doing the
work yourself and getting it from an ftp site, or a BBS near you. At
our site the extractors can be found in the /pc/arcers directory.
For .zip files use pkz204g.exe or unz520x3.exe.
   The wares are available by anonymous ftp from garbo.uwasa.fi,
Vaasa, Finland, by WWW with URL http://garbo.uwasa.fi/ or by using
our mail server (use the server if, and only if you don't have
anonymous ftp or WWW). If you are not familiar with anonymous ftp or
mail servers, I will be happy to send prerecorded instructions on
your emailed request. (If you don't get the instructions from me
within a few days, it will mean that your email address cannot be
reached by a simple email reply, and you wouldn't be able to utilize
the mail server anyway. In this case contact your own system manager
for a better mail path.)
   (If you already have /pc/ts/tsfaqn*.zip, the prerecorded
instructions are what is in the PD2ANS.TXT file.)
   If you are in North America, first try a North American mail
server to cut down the overseas traffic. Ditto for Oceania. First
try an Oceanian site.
   If you don't know what directory to look at for the program you
would like to have, first get the following garbo.uwasa.fi file
lists:
     ftp://garbo.uwasa.fi/pc/INDEX.ZIP
     ftp://garbo.uwasa.fi/pc/INDEXTS.ZIP
     ftp://garbo.uwasa.fi/windows/WINDEX.ZIP
     ftp://garbo.uwasa.fi/win95/W95INDEX.ZIP
     ftp://garbo.uwasa.fi/unix/UINDEX.ZIP

 A2: When wanting to get a program you should also take a look at
the weekly Frequently Asked Questions for comp.archives.msdos.d and
comp.archives.ms-windows.discuss even if they have some overlap with
this FAQ, which you are reading now. They are also available as
ftp://garbo.uwasa.fi/pc/pd2/camfaq.zip and camwfaq.zip.
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From ts@uwasa.fi Sat Jul 12 00:00:09 1997
Subject: Posted hoax petitions

9. *****
 Q: How should I react to "a dying boy's last wish"?

 A: Don't fall into these traps. Some users get their kicks out of
trying to play pranks on unsuspecting neophyte users on the net.
These hoaxes most often take the form of pleas to send email
messages or ordinary post cards (or even money in some blatant
cases). "Dying boy's last wish", "Support a cause" or the somewhat
different "Make money fast" pyramid scheme are among the most
common.
   Note that the truth value of the original pleas is NOT the real
issue here. (If you are interested in that aspect e.g. in the
last-wish case, check the Guinness Book of World Records).
Hall-marks of these plea-postings are that they are either repeats
of age-old themes, or are completely fictitious. Another hall-mark
of these pranks is that fulfilling the petitions would probably
cause havoc on the net and/or the postal system at some address. (As
for the pyramid schemes, beware! They are outright illegal in some
countries, like the U.S.)
   These petitions can occur in innumerable forms. One that was at
one time very popular in Finland is "write to your congress person
about the impending registration of, and tax-levy on, all modem
users". This always causes a stir, since such idiocy could well be
conceivable in this country.
   The best reaction to these postings is simply to ignore them. At
best the pleas are misplaced. The newsgroups should keep to their
own subjects. Sending a flame would most probably be useless, since
the poster's mail address may be forged, or even someone else's
cracked userid. Better just to hope that some alert system manager
gets wind of who the original prankster is, and takes appropriate
action. What you shouldn't do under any circumstances is trying to
cram the mailbox of the potential culprit. You'll just hurt the
systems along the feed, and you may end up being a worse offender
than the original nitwit. If you feel that you absolutely want to
react in some way, perhaps the best alternative is to see if you can
contact the postmaster or the system manager of the prankster's
site, and discuss the problem with him/her.
   Another childish form of pranks on the net are the bogus
newsgroups (e.g. alt.swedish.bork.bork.bork, alt.flame.pizza.greasy).
The best course of action for an ordinary user is just to
unsubscribe, and again hope that the alert system managers will put
things right. For the couple of first times these prank newsgroups
may seem funny, but after a while you'll see that they are so
similar repeats of the same themes that they are just plain boring.
(Note: By a bogus newsgroup I mean a newsgroup with no discussion in
it, and which will be rejected by your newsreader. Sometimes there
really are alt newsgroups with these elaborate names with genuine
discussion in them. I am not referring to them, but to the empty
bastardizations).
   It is naturally difficult to generalize the motives behind these
practical jokes, but my understanding is that in many cases it is a
question of a kind of a misplaced creativity rather than outright
malice. It would be much better for everybody if this creativity
were directed in a more productive manner.

 A2: Usenet has also come to know an unfortunate phenomenon that is
called spamming in the Usenet parlance. It means sending the same
off-topic advertisement (or a similar undesirable posting) to many
newsgroups all over the net. The most notorious example is the
Canter & Siegel "green card posting" where a couple of two U.S.
based lawyers copied to some 5500 newsgroups their offer to send
against payment public immigration lottery information. That posting
virtually started the spam phenomenon. The counter reaction from the
Usenet users was fierce at the time. Later, with the growth of
Internet, the spam abuse has become a constant nuisance on the news
and in email (more of that it a later item).
   There is also a different kind of spam which is called the
vertical spam. It is sending the same or a similar posting over and
over again to the newsgroup to maliciously drown it.
   A troll is a dispant relative of malicious spam. Trolling means
deliberately posting false or a biased information to sucker the
inexperienced readers into reacting. Quite often these trolls are
are widely crossposted so that the change of the some hapless
readers swallowing it hook, line and sinker are increased. As a
consequence the affected newsgroup will be swamped of irrelevant and
off-topic arguing. A common spam is to crosspost all over an OS
advocacy bait in the style of "Mac is crap", "PC users suck",
"Windows is for the wimps", etc, etc ad nauseam. The best counter to
such abuse is to employ the following kind of a killfile entry (see
the other items on killfiles for more on this) if you are reading
the Usenet news with an rn-family newsreader:
       /^Newsgroups: .*,.*,.*,.*,.*,.*,.*,/h:=:j
       /advocacy/h:=:j
   My general advice to you if you see a spam a troll or similar
abuse on the Usenet news is the following. Don't do anything about
it. Just skip it. In particular, do NOT resort to mail bombing the
culprit. You'll only end up hurting the feed and the host site more
than the original offender. You can rest assured that there are
enough of experienced users you will notify the sender's postmaster
of the problem. I repeat, newcomers, do not react to Usenet
spamming!
   There are special newsgroups like news:news.admin.net-abuse.misc,
news:news.admin.net-abuse.usenet news:news.admin.net-abuse.email
discussing the various kinds of net abuse and the measures to
counter the abuse, in case you are interested in more information.
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From ts@uwasa.fi Sat Jul 12 00:00:10 1997
Subject: Crackpot messages

10. *****
 Q: How should I react to crackpot messages?

 A: Crackpot postings and email are very often religious or sexual
in nature, but sometimes take other peculiar forms. These are in a
way very sad cases, since they are likely to reflect bad personal
problems or even mental disturbances. These cases need professional
help, and the net is not the place to try it, nor is it a suitable
media for serious treatment. Flames certainly won't help matters. We
can only wish that the poster realizes his/her own state, and seeks
proper help.
   What should an ordinary user do about such postings on the news.
The best course of action is plain ignore them even if you would
itch to respond. Put the subject (or the offender's address) in your
news kill file. If you are using an rn-family newsreader to read
your news, and you do not know how to use kill files, see the
information files ftp://garbo.uwasa.fi/pc/doc-net/killfile.zip and
ftp://garbo.uwasa.fi/pc/doc-net/pc/pd2/tspost17.zip item "Re: A kill
file example". Following up the crackpot posting with condemning
comments is self-defeating, because many of these ill perverts get a
significant part of their kicks out of the attention they are able
to stir up by their crackpot behavior. In a sick person's disturbed
mind even strongly negative attention is often better than none.
Don't oblige on the net, since it will only make matters worse.
   BTW, the most peculiar message I've ever received propounded "My
rabbit's feathers are longer than your rabbit's". But this was a
response to an argument from a notorious fellow Finn (who had many
years ago an unfortunate predilection to create controversy to draw
attention to himself).
   In the case of religion, drawing the line is sometimes difficult.
Some otherwise normal, well-meaning, sometimes even highly
professional persons may feel a compulsion to profess their
religious faith publicly, and even try to convert others. These
persons should, however, remember that flaunting one's faith may
offend others, who have different concepts of life.
   Another, and a more complicated question, are the suggestions of
setting up crackpot newsgroups of the type of recent.alien.visitors
or sci.paranormal, and others that have no connection with physical
reality. If you want to respond to such suggestions in the news, at
least take the discussion away from the ordinary newsgroups to
news:news.groups where it is better placed. The news postings
headers have a field called "Followup-To:". Use that and write
news.groups in there.
--------------------------------------------------------------------

From ts@uwasa.fi Sat Jul 12 00:00:11 1997
Subject: What to do about abusive messages

11. *****
 Q: How should I react to abusive email or postings?

 A: There is one further category of problematic net behavior to
point out, that is overly aggressive or abusive postings or email.
These are often written in the heat of the moment, or under the
influence. Or they may result from outright misunderstandings,
because this is not an easy media for conveying subtleties. Also
remember that Usenet is an international net, and not everyone is
fluent in English. On top of that, there are cultural differences in
expressing wishes and views. (For example, I've noticed that email
from one cultural background tends to be abrupt, while another
sometimes seems to be lacking in consideration in asking services
from others, a third is prone to excessive courtesy and convolution,
and so on). Or someone may have a completely different sense of
humor from yours. Or someone may take friendly advice or guidance as
a flame (an extremely common problem for an active FTP site
moderator like yours truly). The reasons for angry postings can be
many, and the only solid deduction that can be drawn from a single
abusive posting is that someone has truly bad manners or a totally
off-key day. The best way to react is either to reply politely, or
not to reply at all. (There is no sense in responding in the same
manner, and being just another jerk).
   Other, related problems can also occur. I'll give you an example
concerning incompatible humor. I have a predilection for trying to
come up with puns in English. This is not always appreciated. There
was a discussion in the news.groups demanding why an infertility
group had not passed in the news. I just couldn't resist the
temptation, and remarked that perhaps it was because the idea was
barren :-). One user obviously had real personal strife with
infertility, and told me to shove the Smiley, you know where, in as
many words.
   To give another example, here is a counter-xenophobic joke
guaranteed to bring flames crashing in from some US users. "There
was this American who was asked wasn't he ever annoyed by the fact
that he didn't really have a language of his very own but had to
speak English. The reply. If English was good enough for Jesus, it's
certainly good enough for me." Seriously, though. Although it is
fortunately very rare, sometimes one encounters netters from the US,
who do not seem to be able quite to grasp the international nature
of the Internet. This is perhaps because the U.S. scene alone is so
extensive.
   Here is a story of a case of mutual misunderstanding turning out
right. I sent a note to a user who posted test messages to a
discussion newsgroup, and told him that he shouldn't, and pointed
out that there are special newsgroups just for testing purposes. I
got a very testy (pardon the pun) reply referring to my attitude as
smart-ass. But we started discussing about it, and soon noticed
that: 1) he had misread my intentions, 2) that my message was badly
formulated and gave rise to the possibility of taking it just as an
impolite flame. What happened was that we together worked out a
better formulation for my prerecorded advice on test post (see item
#17), and we both benefited from the process, and enjoyed it.
   If someone continues to post to the Usenet news in a language
that offends you, the best action is simply not to read any postings
from that person. Most newsreader programs have what is called a
kill file, where you can specify which subjects or persons you wish
to ignore. (See ftp://garbo.uwasa.fi/pc/doc-net/killfile.zip and
ftp://garbo.uwasa.fi/pc/pd2/tspost17.zip item "Re: A kill file
example".)
   Speaking more generally than just about offensive postings, I
would like to put forward here that unless you are seriously
involved with the maintenance of the relevant newsgroup, if you do
not like someone's posting habits, you should primarily consider the
option of using the kill file. Express your views by all means, but
long-standing Usenet experience tells that attacking will not
achieve anything. Rather it may be counter-productive and can just
lead to what is called a flame-war. A tip. If you intend to post a
complaint about an offensive posting set the followups to the
newsgroup news:news.admin.net-abuse.misc to steer the heat away from
the affected newsgroup. Another tip. With spam (i.e. multiple junk
ad postings) it is often futile to post responses to the affected
newsgroup. If the spam is extensive covering even hundreds of
newsgroups, the offender is highly unlikely to see your complaint
less care about it.
   What to do if the abusive individual persists sending you one
unwelcome message after another, or keeps on harassing you in some
other way. Persisting cases are perhaps best tackled by just
deleting _unread_ all the email and postings from that address. I
apply this method myself. This operation can, in fact, be automated
by an elm email filter. A system I can, and do employ myself if and
when necessary. If you wish to know more of this option, try on your
Unix system "man filter" or ask your local computer support person.
   Another understandable, but problematic situation is when one
gets flamed for something one didn't say or do. This sometimes
happens e.g. when one quotes in the news an offensive posting, and
consequently someone confuses who said what. For example one of my
perfectly neutral postings included a quote from a third person
castigating American freedom in an obviously unfriendly fashion. In
consequence I got a rather indignant message from a reader who
mistook the quote as my opinion. We finally sorted it out to a
friendly conclusion, but much unnecessary effort was involved.
   The more general lesson from the last item above is to be careful
not to confuse the original poster, and the person who is replying
to the posting. It unfortunately happens relatively often that when
I answer a question in the news, someone emails a reply to the
original question mistakenly to me, not to the original poster where
the reply should be directed. I do not mind, but the problem is that
the original poser of the question misses the potentially useful
reply. And I have been guilty of a similar mistake myself a couple
of times.
   As an archive site moderator getting much email, and having been
quite active on the Usenet news I am exposed to the possibility of
overly aggressive behavior even more than the average user.
Therefore I store the addresses of the intentionally offensive and
hostile individuals for future reference in order to be able to try
to steer clear of such troublesome individuals. It is thoroughly
frustrating that when one tries to help e.g. by giving information
on the usages of a newsgroup or a pointer to a FAQ (Frequently Asked
Questions), as a result one gets hostile feedback, or even worse a
message that has been devised with the sole intention of heaping
deliberate insults. For example, I have been targeted by a mentally
ill Canadian former SFU student, who desperately has been trying to
get at me with inane postings and abusive file uploads whenever he
manages to get a new, forged user-id. Fortunately, I have the
necessary skills to firewall him automatically, but such a system
originally takes some work to set up.

 A2: There is a special, related category of net behavior which can
escalate into a real problem. You might encounter a user who is more
interested in picking up a fight with you rather than genuinely
discussing or even arguing about the actual subject. This is not a
case of a simple disagreement, which, of course, are common on the
Usenet news. Rather, the troublemaker will be looking for any angle
to attack you. Nothing that you say or do will satisfy such an
attacker. Typically, he'll come up with one fault-finding point
after another about you and your activities. At the same time the
pathological fault-finder will try to bait you deeper into parrying
with him by inventing one antagonist point after another,
calculatingly twisting what you say and deliberately distorting the
facts at will. Be very alert to this tell-tale pattern! Any poster
might be targeted, but an active member of the newsgroup or/and in a
known position is a likely target.
   What to do if you are targeted? Most importantly, recognize the
situation. Don't let yourself be drawn in. Nothing constructive will
result. The most sensible thing is to totally withdraw from any
further discussion if the early warning signs show that such a risk
might exist. Better safe than sorry. There are so many users
currently on the net that one is compelled to avoid some the most
troublesome cases by ignoring them. The news kill files and email
filters are very useful automated aids in shutting off the
pathological troublemaker.
   There is a strange Usenet news variation of the theme. There are
posters on who get their kicks of disagreeing with anything and
everything. Usually these individuals are rather pathetic than
abusive. In fact, most often they do not actually violate the
netiquette. They simply are playing a game of intellectual
dishonesty. Just ignore them since no amount of relevant facts will
ever sway them.

 A3: The worst current annoyance if you write a lot to the news is
junk email advertising. This is different in the sense that it is
not meant as personal abuse of single individuals, but it is
nevertheless highly annoying and unwelcome. Some services gather
posters' email addresses from the news for bulk advertising mailing
lists. They even sometimes tell that the receiver has to unsubscribe
from their forced mailing list if the receiver wishes not to get any
more email sent from that source.
   Fortunately there is a very effective method to get rid of such
unsolicited junk email, but it requires some programming skills and
a fair understanding of the email system to avoid e.g. infinite
email loops. What I have done is set up an email filter on my Unix
host (see "man filter") to let through email only from users whom I
have listed in my database as privileged. All other email to me gets
summarily discarded with an automatic response requesting the sender
to resend his/her email including a certain password in the subject
header. This method has been virtually foolproof since the bulk
spammers do not have the time to handle such individualized
precautions. The downside is the unsocial nature of this approach,
but with the current situation users like yours truly have no more a
choice.
   Before I resorted to the rather radical password solution, when
the junk email situation was not yet so bad, I used the following
solution against the unsolicited ads. First time I did not react.
The second time I wrote the following kind of a letter the
postmaster of the junk emailer, including naturally the information
about the sender and my own full identity. But, as I said, I have
replaced this approach with the more effective blanket password
filtering.

---- clip ---
(The offending email's headers preceded with > to avoid the email
from being split into two)

Dear Administrator,

This latest trend of putting active Usenet users summarily on
advertising mailing lists without first asking their permission is
the latest nuisance on Internet. It is outrageous that *I* would
have to take active measures to unsubscribe from a mailing list
which I have not subscribed to in the first place. This is all
upside down. I would not object on being asked whether I wished to
get on a particular mailing list, but I do object in the strongest
of terms about being told out of the blue that I will have to act to
get off of a mailing list I have not subscribed to myself. This is a
question of principle and is unrelated to the fact that the material
sent could be welcome and interesting per se.

If I am put again on this mailing list without asking my consent
first, I can't but consider it email harassment and will have to
proceed accordingly.

(My signature)
---- clip ---

 A4: You will now have seen snippets about the killfiles throughout
this FAQ. The email filters are a bit more complicated. If you need
/ wish to use them start with "man filter" on your Unix host and
maybe contact a more knowledgeable fellow user at your site or your
system administration for help. Email filters are very useful for
sorting email anyway, if you get a lot of email. For some more on
this aspect you can see the item "Using kill files positively" in
the information file ftp://garbo.uwasa.fi/pc/pd2/tspost24.zip.
--------------------------------------------------------------------

From ts@uwasa.fi Sat Jul 12 00:00:12 1997
Subject: How to submit a binary posting

12. *****
 Q: How do I submit my PC program to the binaries?

 A: The Usenet newsgroup news:comp.binaries.ibm.pc is a moderated
newsgroup for distributing shareware and PD MD-DOS programs in
uuencoded format. There is a periodic posting which answers all your
necessary questions about submitting. If you don't want to wait for
it to come round, you can download it from the Garbo archives as
ftp://garbo.uwasa.fi/pc/doc-net/submbin.txt "CBIP Submissions and
Posting Policy". However, during the 1995 the newsgroup was
virtually dead, and the situation was the same in July of 1997 at
the time of last updating this item. You'll have to look for other
alternatives.
--------------------------------------------------------------------

From ts@uwasa.fi Sat Jul 12 00:00:13 1997
Subject: Do not post binaries directly

13. *****
 Q: May I just go ahead and post binaries to discussion newsgroups?

 A: Let me offer some hopefully useful information about
distributing material as binary postings on the Usenet news.
   First of all this should not be taken as a recrimination against
any individual poster of binaries to a discussion newsgroup, but
rather as a reminder to all of us of the potential problems
involved. Because this information is at the same time intended to
help the well-meaning posters of binaries, there are pointers at the
end of this item on how to make your binary available in the proper
way.
   If someone sees these things differently, ok, but please note
that I would rather not get flaming, indignant arguments crashing in
over this issue. I'd prefer not to waste the time with the
bickering. All civilized views are naturally always welcome. The
best place to debate the issue is news:news.admin.net-abuse.usenet.
First, however, please see "The Bincancel FAQ by Shaun Davis-Gluyas"
ftp://garbo.uwasa.fi/pc/doc-net/binfaq.zip and "Cancel Messages:
Frequently Asked Questions by Tim Skirvin" available on the WWW as
http://www.uiuc.edu/ph/www/tskirvin/cancel.html
   Also please note that it does not make a decisive difference
whether these posting in fact just contains sources and no
executables. The problems are similar whatever (binary posting or
something else) we decide call this method of distribution. The same
applies whether the binary posting is a short or a long one. This is
not just a simple question of "bandwidth" (a term some users are so
in love with :-).
   I know and understand that most of who do this mean well, and
wish to contribute to the general usefulness of the Usenet news. We
all appreciate that. Nevertheless, I would strongly advise against
posting binaries to unmoderated discussion newsgroups. On top of
that the net rules don't allow it, let's look at this from a purely
practical point of view. If other netters follow suit and start
posting binaries to discussion newsgroups not meant for this
purpose, there are several potential problems:
    1) The traffic will soon explode, since it is bound to be more
       or less haphazard. This is bound to invoke action sooner or
       later from the systems along the feed and/or net
       administration.
    2) There are no guarantees against trojans and other nasties.
       (This does not mean that the other methods are absolutely
       safe, but the likelihood is smaller by far.)
    3) The probability of pirated commercial material being posted
       over the net increases, with all the consequent
       repercussions.
    4) The idea is very wasteful of net resources. Remember that
       many newsgroups easily have over 100000 readers. Much better
       to put/get stuff into/from the orderly moderated groups, or
       use anonymous ftp, WWW pages, mail servers, or good BBSes.
    5) Even should the binary posting be just a short minor one, it
       may easily snowball by invoking others. Even if a single
       binary posting need not be harmful in any way per se, the
       danger of the snowballing effect must be kept in mind.
    6) Posting binaries to discussion newsgroups is futile, since in
       these days the misplaced binary postings will quickly
       disappear. There are automatic cancelling systems in effect,
       the best known being Richard Depew's bincancels.
Now what to do if you have a useful binary you want to distribute. A
much better avenue than posting it, is telling where the utility is
available. Or if it is not yet available anywhere on the net, first
upload it to a suitable ftp site, make the material available
through your WWW page or send it to the relevant moderator of the
binary postings (provided there is a suitable binary group on the
net). If you wish to have the instructions for submitting material
to the garbo.uwasa.fi MS-DOS & Windows archives I'll be happy to
send you our upload instructions if you email me for them. Or if you
wish to FTP the instructions directly, they are available as
ftp://garbo.uwasa.fi/pc/UPLOAD.INF and the submission formula as
ftp://garbo.uwasa.fi/pc/UPTEXT.INF.

 A2: It is quite usual that some users facing this information tend
to counter with something along the lines "But that was a very
useful binary". This is missing the actual point. These postings
often include very useful material. But this does _not_ exempt any
binary posting, however useful, from the problems listed above.
Furthermore, the "ban" on posting binaries to discussion newsgroups
is an established net code of conduct. It is not just my view, even
if I happen to concur. I am just providing the information for the
potential posters.

 A3: Alan Brown dogbowl@dogbox.acme.gen.nz offered this additional
point. "Many sites are connected via uucp using 2400bps modems over
LD links. They generally don't take binaries groups because of the
cost involved in getting them and/or a lack of hard drive space.
Posting a binary to a discussion group directly costs them a
considerable amount of money and may cause their disks to overflow."

 A4: When I post this (or similar information) as a followup to a
misplaced binary posting on the Usenet news, it often elicits what I
call "the bandwidth myth". It usually goes, somewhat aggressively,
like this. "Isn't your followup posting as much a waste of bandwidth
as the original posting?" This is a fallacy. The comparison is
mismatched. The comparison should be not only with the original,
misplaced posting but also with all the potential others it helps to
redirect to the proper channels. Besides, the purpose is to help
users to find their way, not to complain.
--------------------------------------------------------------------

From ts@uwasa.fi Sat Jul 12 00:00:14 1997
Subject: Instructions about cross-posting

14. *****
 Q: What is cross-posting? How do I do it?

 A: As we all know, Usenet news have the newsgroups divided by the
topic areas. If you want your message to appear in more than one
newsgroup you can achieve this by cross-posting. If you look at the
header in the news you will notice the item Newsgroups:. Put the
names of the newsgroups in there separated by commas. Scan the
headers of almost any newsgroup, and you are bound to see how it is
done.
   The number one rule of cross-posting is that cross-posting should
never be used indiscriminately. If you feel that it is necessary to
cross-post, consider carefully your selection, and keep it down.
Avoid cross-posting to groups that are branches of the same
sub-hierarchy, that is don't cross-post to adjacent newsgroups.
   What goes for newsgroup selection in general, also applies to
cross-posting. Never cross-post to newsgroups which do not coincide
with your subject.
   There is one very important DON'T in cross-posting. Do not send
the same message separately to different newsgroups. Always use the
cross-posting facility of the news (Newsgroups:). If you repeat a
message separately in different newsgroups, the readers will have to
see your posting many times over, and will get annoyed. You have a
good chance of justifiably ending up flamed. Even worse, your site's
administrators are very likely to get angry complaints about your
multiple postings.
   I have heard that there are some newsreader programs that do not
allow editing the headers. I can only suggest contacting your system
manager or some other local guru about it. I have no further
information on this unusual dilemma since on most news programs
editing the headers is not a problem. Be careful, however, if you
edit the headers. Learn their exact requirements. If you make
mistakes, the posting may fail, and/or the followups to it by other
users may fail because of your editing errors. For example
 Newsgroups: comp.lang.pascal.borland,comp.os.msdos.programmer,
would result in an error in following up because of the trailing
comma.

 A2: Here are a couple of further tips when you have got the hang of
cross posting. As you can see there is a "Followup-To:" field in the
news header. Sometimes you might want to direct the replies only a
to single newsgroup even if you have cross posted the original. The
rationale here is to prevent the discussion from scattering to
several newsgroups. Please consider using this option whenever you
cross post.
   Some users put the word poster in there to redirect the potential
replies directly to them by email. The problem with this method is
that even if it should work, it is not guaranteed to do so. Some
system configurations and newsreaders do not handle this correctly.
For example I usually get a bounce if I reply to such a posting.
--------------------------------------------------------------------

From ts@uwasa.fi Sat Jul 12 00:00:15 1997
Subject: Where are the net rules available

15. *****
 Q: Where can I find the net rules (the "netiquette")?

 A: The newsgroup news:news.announce.newusers has a set of useful
periodic postings of net advice and rules. Sometimes one feels that
reading these periodic postings would not hurt the old hands either.
I heartily suggest taking a look. I have stored some of this
information as ftp://garbo.uwasa.fi/pc/doc-net/usenews.zip. It
includes, among other things, the often requested information about
how to go about creating a new newsgroup (as explained in another
item of this FAQ).
   Another newsgroup of interest in this connection is
news:news.answers.

 A2: From: elle@ellis.uchicago.edu (Ellen Keyne Seebacher)
[Reproduced and edited with Ellen's kind permission]
Newsgroups: news.newusers.questions
Subject: Re: Looking for "netiquette" document
Date: 9 Jan 91 23:00:53 GMT
Organization: University of Chicago
:
>I'm looking for a copy of the document entitled "netiquette".
:
There is none by that exact title (though one contains the word).
There _is_ a _series_ of articles referred to loosely as
"netiquette" (net etiquette, of course); their individual titles are
as follows:
        Introduction to news.announce
        List of Active Newsgroups
        Alternative Newsgroup Hierarchies
        Regional Newsgroup Hierarchies
        List of Moderators
        Publicly Accessible Mailing Lists
        List of Periodic Informational Postings
        How to Get Information about Networks
        Rules for posting to Usenet
        How to Create a New Newsgroup
        How to Create a New Trial Newsgroup
        A Primer on How to Work With the Usenet Community
        Emily Postnews Answers Your Questions on Netiquette
        Hints on writing style for Usenet
        Answers to Frequently Asked Questions
        USENET Software: History and Sources
--------------------------------------------------------------------

From ts@uwasa.fi Sat Jul 12 00:00:16 1997
Subject: What to do about a mislaid posting

16. *****
 Q: I just posted to a wrong newsgroup. Should I explain it in a
follow-up posting?

 A: Not necessarily. Much better to cancel your posting. At least if
you are using rn for reading news, you can cancel your posting as
follows. Go to your posting, start reading it, then apply the
command C on it. In the tin newsreader the cancel command is D. If
you don't want to lose what you wrote, first save your message to a
file with the s option if you are using rn. See the newsreader's
help (h in rn) for more details on the commands. This is much
preferable to following up with an explanation.
   It is a good thing that you care where you post. It is
frustrating to see postings that have nothing to do with the
contents of the newsgroup. Some users are way too careless in this
respect. (I must plead occasionally guilty myself). Posting to a
wrong newsgroup is not even rational, because the chances of getting
a useful response are diminished. Nevertheless, a follow-up
explanatory posting may just double the mistake and draw unnecessary
attention (if you cannot cancel what you posted).
   A specific warning. If you have made the mistake of posting an
inappropriate ad to a number of newsgroups (i.e. a spam) and got
burned for it, please do not compound the offense by posting
multiple apologies. Even if it is nice to be repentant, it just
compounds the annoyance. The best apology is not to spam again.
--------------------------------------------------------------------


