Early, Cloud & Company's World Wide Web Site Debuts

NEWPORT, RI-- Early, Cloud & Company (ECC), a leading provider of customer
service solutions, announced that it has launched an Internet World Wide
Web site at URL:  http://www.webinsight.com/earlycloud

"The number of Internet users is growing exponentially, and the demand for
electronic commerce is beginning. Early, Cloud already is taking advantage
of this powerful technology to extend our accessibility to both customers
and prospects with information on Early, Cloud and our products, as well
as relevant industry issues," said Marc Desrosiers, ECC's director of
Marketing. "The Internet provides us with a mechanism to reach people on a
world-wide basis."

After accessing the Early, Cloud home page, Internet users have multiple
options of places to go within the Web site, including a "What's New"
section, product information that branches into sections about call
centers and middleware, and links to business partners, such as
Syntellect, and to ECC distributors, including JIEC in Japan. The "ECC in
the News" section provides on-line press kits detailing company and
product announcements. To better explain product capabilities, ECC also
offers customer stories about its MDp and CallFlow products.

Founded in 1981 with a focus on customer service automation, Early, Cloud &
Company (ECC) -- a wholly owned subsidiary of IBM Corporation -- is a
software development and systems integration services company with more
than 200 employees worldwide. ECC's world headquarters are in Newport,
Rhode Island, and European headquarters are in Reading, England. ECC sells
its customer service solutions directly in the U.S. and Europe, and
markets them through distributor partnerships with JIEC in Japan and with
SPL in Australia and New Zealand. ECC's products provide enhanced customer
service capabilities, increased business productivity and improved quality
of operations with solutions that integrate enterprise-wide data and
client/server computing. Early, Cloud & Company provides products and
services that are used in a wide variety of industries, including banking
and financial services, insurance, retail, telecommunications, publishing,
consumer products, manufacturing, distribution, and call center service
bureaus. The company can be reached at 800-322-3042 or on the Internet's
World Wide Web at URL: http://www.webinsight.com/earlycloud
 
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