Novell Prepares for New Applications Courses with New Instructor
Certification and State-of-the-Art Program for "Training the Trainer"

Early Adopter of New Technical Trainer Program from Educational Testing
Service

OREM, Utah -- September 6, 1995 --Gearing up to train end users on its
applications software, Novell, Inc., is adding the Novell Applications
Instructor, a new certification program that leverages Novell's existing
training infrastructure and relationships to train end users on the
company's desktop application tools. Novell Applications Instructors will
focus their training on the PerfectOfficeR suite, with the goal of helping
users perform their jobs more efficiently and productively. Novell is
giving WordPerfect Certified Instructors (CIs) and Certified Novell
Instructors (CNIs) the option to migrate to the Novell Applications
Instructor program at no cost, and is giving new applications instructors
several options to complete their instructor evaluations.

Candidates for the Novell Applications Instructor certification have three
options for completing the evaluation portion of the certification
process. They may go through an Instructor Performance Evaluation (IPE) at
a Novell Technology Institute site, or go through the new Certified
Technical Trainer (CTT) evaluation program, developed by Educational
Testing Service (ETS). Candidates that have already certified as Lotus or
Microsoft trainers may waive the instructor evaluation portion of the
certification process altogether.

"The Novell Applications Instructor program provides a significant
component to the Novell training channel," said Gary Clark, Director of
Programs and Services for Novell Education. "We are continuing with the
high-quality instruction standards that have made our CNI program the
global standard for excellence in technical training, while making the
process of getting evaluated as an instructor more accessible than ever
before."

The Certified Technical Trainer evaluation program was developed by ETS
through the collaborative efforts of the Computer Education Management
Association (CEdMA) and the Information Technology Training Association,
Inc. (ITTA). Certified Technical Trainer examinations measure an
individual's mastery of fundamental instructor knowledge and classroom
performance, as defined by the International Board of Standards for
Training, Performance, and Instruction (ibstipi).

"Educational Testing Service developed the Certified Technical Trainer
program to help define and establish professional standards throughout the
technical training industry," said Alice J. Irby, Vice President of the
ETS Center for Occupational and Professional Assessment. "This
ground-breaking program could not have gotten off the ground without a
major commitment from leading software companies such as Novell, which has
been a major contributor in moving this project forward."

Novell Applications Instructors complement CNIs, who train network
administrators and CNE candidates in the NetWare network operating system
and other Novell systems software products. Novell anticipates strong
market demand for end-user applications training, with some studies
indicating potential demand up to 25 times greater than that for systems
software training.
 
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