                   Installation and Startup Guide for 
                     Teamwork Information Exchange 3
                                   
This guide contains a instructions for installing and running Teamwork
Information Exchange.

System Requirements & Configuration

     TIE  may  be run on any IBM compatible PC using DOS 3.3 or  above
     and  is compatible with all network software that adheres to  the
     file  sharing  protocols of DOS 3.3 and above.   TIE  requires  a
     minimum of 400K of available conventional memory.
     
     Configuration Requirement: A minimum of 31 file handles  must  be
     available  to run TIE.  The following line should appear  in  the
     CONFIG.SYS file of all workstations running TIE.
     
          FILES=31
     
     Values  above 31 may be substituted if other applications require
     more  file  handles.   Values above 31 may be  required  if  your
     workstation  is  running memory resident  (TSR)  applications  or
     utilities such as shell programs.
     
Installing TIE On Your Network

     For  multi-user access, TIE's data files must be installed  on  a
     network server or workstation where the data files can be shared.
     To  install TIE on the network server place the distribution disk
     in drive A: and type the following command:
     
           A:INSTALL
     
     You will be prompted as follows:
     
     Disk drive where you want to install:  c     Enter    the   drive
                                                  letter    for    the
                                                  network server drive
                                                  where  you  want  to
                                                  install  the program
                                                  and data files.
     Suggested installation directory on drive X is  \TIE3   where "X"
                                                  is  the drive letter
                                                  specified above.
     Press <Enter> key to accept or type a new path:    press enter to
                                                  accept  the  default
                                                  directory or enter a
                                                  new directory name.
     
     TIE's  program and data files will be decompressed and  installed
     on the designated drive and directory.
     
     The  main program (TIE.EXE) may also be installed on and run from
     individual  workstations.   Note that not  all  networks  support
     running  workstation resident copies of TIE with  access  to  the
     data files on the server.  We recommend that, were possible,  the
     program  be  installed on each work station.  This  configuration
     reduces network traffic and improves performance.  To install the
     TIE main program on a network workstation, create a directory  on
     the workstation's hard disk and simply copy the main program file
     (TIE.EXE) from the network server to the new subdirectory on  the
     workstation's hard disk.  Example:
     
     C:                       Change to the workstations hard drive
     MD \TIE3                 Create a subdirectory named TIE3
     CD \TIE3                 Select the new subdirectory
     COPY G:\TIE3\TIE.EXE     Copy  TIE.EXE  from the  network  server
                              drive  to the workstation drive.   Where
                              "G:"  is the network server drive letter
                              where TIE was installed.
     
Starting TIE

     TIE  can  be run from any DOS workstation on the network provided
     that  the  workstation views the server drive as a  standard  DOS
     disk  drive.   In  many  installations,  access  to  the  network
     server's  disk drive requires a local logon procedure before  the
     server  volume  is  visible  to the workstation.   The  following
     assumes that you have already gained access to the network server
     via  your local log on procedure.  Your network manager may  have
     provided  you  with  a batch file that eliminates  the  need  for
     typing the individual commands.
     
     TIE  uses  DOS environment settings to determine the location  of
     the  server resident shared data files and the default  directory
     where  files  attached  to  mail messages  will  be  saved.   DOS
     environment  variables are normally setup  in  the  workstation's
     autoexec.bat  file.   The  required  environment  variables   are
     specified as follows:
     
     SET TIEDAT=g:\tie3       Where  "g"  is the network drive  letter
                              where TIE's program and data files  have
                              been  installed.  If not specified,  the
                              default   is  the  current   drive   and
                              directory.
     SET TIEINBOX=c:\inbox    Where   "c:\inbox"  is  the  workstation
                              drive and directory where the user  will
                              normally save email attachments.  If the
                              common  use of file attachments in  your
                              organization   is   for   sending   word
                              processing  documents, you may  wish  to
                              set   this   to  your  word  processor's
                              default  document  directory.   If   not
                              specified, the default is "c:\"
  
     To  run  the  server  copy of the program, when  TIE.EXE  is  not
     resident  on  the  workstation's hard disk,  type  the  following
     commands:
     
     g:             Where  "g"  is  the network drive letter  where
                    TIE's   program  and  data  files   have   been
                    installed.
     CD \TIE3       Set  the  default  directory to  the  directory
                    where  TIE's program and data files  have  been
                    installed.
     TIE            Run TIE.
     
     To run a workstation installed copy of the program with access to
     the  shared  data files located on the network server,  type  the
     following commands:
     
     d:\tie3\tie    Where "d" is the workstation drive letter where
               TIE.EXE  has  been  installed.  TIE  will  look  for
               shared   data  files  on  the  drive  and  directory
               specified by the "TIEDAT" environment variable.
     
     Your  system manager will assign each authorized user,  a  unique
     User ID which must be entered each time you start TIE.
     
     Command  line  parameters  are  available  for  adjusting   mouse
     operation and improving network performance.  See Appendix A  for
     details on command line parameters.
     
Establishing a System Operator

     TIE  is distributed with all data files empty.  Because there are
     no  defined users in the system when TIE is first run, the log on
     screen  is  temporarily bypassed and replaced  by  a  data  entry
     screen  which allows definition of an initial user.  By  default,
     this  initial  user  must be given the maximum (System  Operator)
     privileges  in order that additional users can be  added  to  the
     system.  When TIE initially starts for the first time, enter  the
     information  requested  for  all fields.   Be  certain  that  you
     memorize or write down your User ID before saving the entries.
     
     Immediately after saving data on the user definition screen,  the
     logon screen will be displayed.  After entering your User ID, you
     will have full access to all program functions.


                 Appendix A - Command Line Parameters
                                   
     When  starting TIE from a command prompt, the  command  line
     allows  for  specification of the location  of  shared  data
     files,  optional mouse configuration parameters and optional
     environment  parameters.  The order  of  parameters  in  the
     command line is as follows:
     
          TIE [mouse parameters] [environment parameters]
     
     The  brackets  are not typed and are shown to indicate  that
     each parameter set is optional.  Whenever the data drive and
     directory  is  specified, it must be the first parameter  on
     the command line.
     
Mouse Parameters
     In  most  instances it should not be necessary to enter  any
     mouse  parameters  on the command line.  On  EGA  or  better
     monitors  the  mouse  is displayed as a true  mouse  (arrow)
     cursor.  On other displays the mouse cursor is displayed  as
     a block cursor.
     
     The mouse parameters that can be entered on the command line
     are as follows:
     
     /nv  Disable  video bit manipulations.  You may  want  to
          try  this  parameter just to see  if  you  like  the
          screen appearance better.
     /ng  Disable  graphic mouse cursor.  If the mouse  cursor
          does  not  behave  properly when running  in  a  DOS
          window  under Windows 3.x you may need to  use  this
          parameter.
     
     If  both parameters are used on the command line, a space is
     required between them.  Example:  TIE /nv /ng
     
     Special Note:  If your monitor goes blank when starting  TIE
     or  becomes distorted, using both the /nv and /ng parameters
     should  correct the problem.  In addition, these  parameters
     are  required when running the DOS version of  TIE  in  less
     than full screen mode under Windows.
     
Environment Parameters

     Several  environment parameters can be passed to TIE  either
     on  the  command line or through the SET CLIPPER environment
     variable.  The environment settings are as follows:
     
     E:<nExpandedKB>  The E option enables use of  LIM  4.0  -
          compatible EMS memory and can improve performance on
          workstations that have EMS memory.  If  your  system
          is  running  EMM386, or another memory manager,  you
          can  simulate EMS memory with the following  command
          in your config.sys file.
     
               Device=C:\DOS\EMM386.EXE AUTO RAM
     
          To  use up to 512k of expanded memory, add "//e:512"
          to the command line.
     BADCACHE   Some caches that use expanded (LIM) memory  do
          not  expect  that other applications will  be  using
          expanded  memory and can burst into memory  segments
          that  TIE is using.  The BADCACHE option provides  a
          way around this.
     SWAPPATH  <d:\directory>  The virtual  memory  management
          system used by TIE loads as much of the program into
          memory  as will fit.  When additional code  segments
          are  needed,  the system swaps unneeded segments  to
          expanded  memory  and loads the required  code.   If
          expanded  memory  is unavailable or  exhausted,  the
          code segments are swapped to the default disk.   The
          SWAPPATH  option  allows  these  swap  files  to  be
          redirected  to  an alternative drive and  directory.
          To   reduce  network  traffic  and  improve  program
          performance,  the  location  where  swap  files  are
          written should be the local workstation's hard disk.
          If  TIE is installed on the workstation, this is the
          default.   Otherwise the SWAPPATH option  should  be
          used.
     TEMPPATH <d:\directory>  Sorting and indexing routines in
          TIE  use  temporary scratch files to buffer data  as
          they  proceed.  If the drive where the  TIE  resides
          does not have enough disk space or is read only,  an
          alternate drive and directory can be specified.
     
     Any one or more of these parameters may be passed to TIE  on
     the  command line by entering two slashes before  the  first
     parameter  and separating each parameter with  a  semicolon.
     Example:
     
          TIE //E:512;SWAPPATH C:\TIE;TEMPPATH C:\TIE
     
     Alternatively,  these parameters may be declared  at  system
     startup  and  passed  to TIE from the "CLIPPER"  environment
     variable.  Example:
     
          SET CLIPPER=E:512;SWAPPATH C:\TIE;TEMPPATH C:\TIE
     
     When  placed  in your autoexec.bat file, this line  has  the
     same  effect  as  passing  the E,  SWAPPPATH,  and  TEMPPATH
     options on TIE's command line.
     
                            
                            Troubleshooting
                                   
Out of Memory

     If  you  receive an Out of Memory message when running  this
     program  it  means  that  you  either  do  not  have  enough
     conventional memory available to run the program or there is
     a fault in expanded memory.
     
     The  amount of memory available for running applications can
     also  be increased removing unnecessary TSR programs (screen
     savers,  DOS shells, pop-ups, mouse drivers, etc.)   If  you
     are using DOS version 5.0 or higher, you may be able to load
     some of these programs into high memory.
     
Runtime Errors

     The  most  serious type of potential problem is  a  run-time
     error.   If this occurs, it will cause the program to abort.
     When  this happens, the program will list several  lines  of
     text which indicate the cause of the error and it's location
     in the program's source code.
     
     If  you  get  a  run-time error, make a note  of  the  error
     message.   Run-time errors can be the result  of  errors  in
     data  entry,  improper system configuration, or  failure  to
     have  your  printer on-line and ready when print  operations
     are  being  performed.   Check your data  using  the  browse
     functions  to  be sure that you have entered  it  correctly.
     Run the Reindex option from the file menu to insure that all
     files are properly indexed.  Also, check that your system is
     properly  configured  ("FILES=31" in your  CONFIG.SYS  file,
     printer turned on and on-line when printing reports).
     
Sharing Violation

     On  some networks a sharing violation can occur when two  or
     more  users  attempt to execute a portion of  TIE  the  same
     time.   To  solve  this problem, set the file  attribute  of
     TIE.EXE  to  read  only.  This can be  done  using  the  DOS
     attribute command as follows:
     
          ATTRIB +R drive:\TIE\TIE.EXE
     
     It should never be necessary to change the file attribute on
     a workstation installed program.
     
Getting Help

     If  you are unable to resolve a problem on your own, send us
     a  letter with the exact text of the error message (if  any)
     and  a  compete  description of the problem,  your  computer
     system (computer, memory, graphics card, DOS version, etc.),
     the option you were running when the error occurred, and any
     supplemental  data  which  you  entered  under  the  option.
     Sample printouts are often key to uncovering the source of a
     problem.   We  will investigate the problem and  respond  as
     quickly as possible.
     
     If  it's  a simple problem or you just have a question,  you
     may want to call us at (301) 306-0409.  You may also contact
     us  by  Email  on Compuserve at: 72144,1223 or Internet  at:
     72144.1223@compuserve.com.
