              
       ---------------------------------------------------------------- 

                 SUPPORT RESOURCES ARE JUST A PHONE CALL AWAY!

       ---------------------------------------------------------------- 

       A listing for general support services, manufacturer specific 
       support services, virus information, reporting software piracy 
       and hard drive disaster recovery. Don't forget use can use the 
       handy SEARCH feature of this program to locate a specific name, 
       number or manufacturer! Press the F1 key for information on how 
       to search for a phrase, company name or phone number.

       Sometimes the best thing to do for a computer problem which stumps 
       you is to pick up the phone and call one of several support 
       services. In most cases the manufacturer of your hardware or 
       software offers free support. 
       
       In other cases you may wish to call a general support service. 
       In most cases the small charge paid either through your credit 
       card or via a toll charge 900 telephone number is well worth the 
       time and money invested - especially if you need an answer fast 
       and don't have the time for research. 
       
       ---------------------------------------------------------------- 
       
                           GENERAL SUPPORT SERVICES

       ---------------------------------------------------------------- 
       
       These support services offer general assistance, for a fee, on 
       a variety of levels ranging from technical support for DOS, 
       Windows, word processing, desktop publishing, hardware and 
       software troubleshooting, system configuration and product 
       reviews if you are trying to select from several software or 
       hardware items and more. 
              
       Advanced Support Group: 900/456-HELP, 268 Lamp and Lantern 
       Village, Town and Country, Missouri 63017  Ask about their 
       monthly publication, The ASG Insider Newsletter. Support calls 
       are $2.00 per minute, the first 24 seconds are free. ASG returns 
       the call if the tech specialist needs to research the answer. 
       Visa and Mastercard. Subscription basis 800 toll free service 
       available. Further information: 314/256-3130. 
       
       CompuAdd: 900/990-0111 - also offers similar services. More 
       info: 512/250-2000. 
       
       Kirin International 900/446-2468 - claims support for over 600 
       software and hardware products, both MSDOS and Mac. Both prepaid 
       and pay as you go plans. 24 hours a day. Further info about 
       Kirin: 800/753-2468. 

       Micro Support Resources: 404/452-7676 - Yearly support contracts 
       for those needing continuous industrial strength support. Flat 
       $200 per year. Focus is small business. 

       PC-Helpline: 800/366-8125 - good customer support on a variety 
       of packages.  
       
       The Help Network: 900/88-4HELP - offers specialists on call who 
       are knowledgable about many software packages. Special 
       expertise in accounting software such as DAC, Peachtree and 
       Bradford, as well as general software packages.
       
       ---------------------------------------------------------------- 
       
                    MANUFACTURER SPECIFIC SUPPORT SERVICES
             
       ---------------------------------------------------------------- 
       
       ALR 714/458-1952
       Apple Computer 408/996-1010
       Arche Technologies 800/322-2724
       AST 800/727-1278
       AT&T 800/922-0354
       Atari 408/745-2000
       Austin Computer 512/339-7932
       Bondwell 415/490-4300
       Brother 201/981-0300
       Canon (printers, scanners, copiers) 800/423-2366
       Canon Computers 516/488-6700
       Casio 201/361-5400
       Citizen 213/453-0614
       Compaq Computer 800/345-1518, 800/231-0900, 713/370-0670
       Complete PC Inc. 408/434-9600
       CompuAdd 800/999-9901
       CompuServe 800/848-8199
       Conner Hard Drives 408/433-3340
       CORE Intl. 407/997-6033
       Dell Computer 800/624-9896, 800/426-5150
       Diconix/Kodak 716/724-4000, 800/242-2424
       Dove Computer 919/763-7918
       Epson Intl. 213/782-2600, 213/539-9140
       Everex 415/498-4411
       Gateway Inc. 800/248-2031
       General Electric 203/373-2431
       GEnie 800/638-9636
       Grid Computer 800/654-4743
       Hayes Inc. 404/441-1617, 404/449-8791
       Hewlett-Packard 208/323-2551, 415/857-1501
       Hyundai Computer 800/234-3553
       IBM 800/426-2468, 914/765-1900
       Intel 800/538-3373
       Librex 408/441-8500
       Logitech 415/795-8100
       Lotus 617/577-8500
       Mannesmann Tally 206/251-5593
       Maxtor Hard Drive 800/356-5333, 800/262-9867, 408/432-1700
       MCI Mail 800/444-6245
       Micropolis Hard Drive 818/709-3325, 818/709-3300, 800/395-3748
       Microsoft 206/637-7096, 206/882-8080
       Microtek Inc 213/321-2121
       Mitsubishi 800/828-6320
       Motorola 708/576-4704
       NCR Inc. 800/543-9935
       NEC Computer 508/264-4300. 508/264-8000, 800/826-2255
       Northgate Computer 800/446-5037
       Okdata Printer Inc 609/273-0300
       Outbound Systems 800/444-4607
       Panasonic Inc. 800/222-0584, 800/447-4700, 201/348-7000
       Poqet Computer 408/764-9400, 408/982-9500
       Practical Peripherals 818/706-0333
       QMS INc 205/633-4500
       Quantum Hard Drive 800/624-5545, 408/894-4000
       Safeware Computer Insurance 800/848-3469
       Seagate Hard Drive Technologies 800/468-3472, 408/438-8222
       Sharp Electronics 800/732-8221, 201/529-9500
       Skisoft (no squint laptop cursor software) 617/863-1876
       Smith Corona 203/972-1471
       Sony Corporation of America 800/433-5212
       Star Micronics Printer 714/768-3192, 212/986-6770
       Tandon Inc. 800/487-8324
       Tandy Computer 817/390-3861, 817/390-3700
       Teac 213/726-0303
       Tektronix Inc. 800/835-6100
       Texas Instruments Inc. 512/250-7407
       Toshiba Computer 800/999-4273, 800/334-3445, 714/583-3000
       Tusk Inc. 407/881-9050
       U.S. Robotics 708/982-5010
       Western Digital 800/832-4778, 714/932-4900
       WordPerfect Corporation 801/225-5000
       Wyse Technology 408/922-5700
       Zenith 800/877-7704
       Zeos International 800/228-5390

       To report illegal use or duplication of software, pirating of 
       software:

       Software Publisher's Association. 800/388-7478. Frequently this 
       number is used by "whistleblowing" employees to report a 
       dishonest employer or business who may be illegally copying or 
       using software. 

       Computer virus information and help:

       National Computer Security Assocation 717/258-1816 
       McAfee Associates 408/98-3832.
              
       Total hard drive or floppy failure and you MUST recover data 
       which is irreplaceable? Includes disks or hard drives which 
       have been dropped, fire-damaged or water-damaged:

       Ontrack Company 800/872-2599

       Tutorial finished. Be sure to order your FOUR BONUS DISKS which 
       expand this software package with vital tools, updates and 
       additional tutorial material for laptop users! Send $20.00 to 
       Seattle Scientific Photography, Department LAP, PO Box 1506, 
       Mercer Island, WA 98040. Bonus disks shipped promptly! Some 
       portions of this software package use sections from the larger 
       PC-Learn tutorial system which you will also receive with your 
       order. Modifications, custom program versions, site and LAN 
       licenses of this package for business or corporate use are 
       possible, contact the author. This software is shareware - an 
       honor system which means TRY BEFORE YOU BUY. Press escape key to 
       return to menu. 
       

