HELP DESK software now offers Windows-based Report Designer

June 1, 1993 -- Crystal Reports, the powerful and easy to use Windows-based
Report Designer by Crystal Services, is now available to users of Magic
Solutions' help desk & asset management software. Magic Solutions is now
distributing Crystal Reports as an option for its MagicWin for Windows and
SupportMagic for DOS.

Several things about Crystal Reports make it an outstanding package for
creating custom reports:

* Crystal Reports intuitive interface lets you use drag and drop and other
visual tools to quickly query the database or create reports. Simply
select the database, then point, click, and place fields, formulas or
text. Highlight fields and use the right mouse button options to insert a
subtotal or limit the data selection. Insert graphic images, draw boxes
around key facts, and voila, an impressive report is born!

* Crystal Reports is a true MDI Windows application (like MagicWin), so you
can open multiple windows at the same time. This means you can open a
window to create a report and a separate window to run it ON THE SAME
SCREEN. This lets you see how the report will look as you are creating
it.

* Crystal Reports not only makes it easy to create reports, it makes it
easy to produce them. Save regularly used reports as "report icons" and
printing is as simple as clicking on an icon from your Windows desktop.
There's no need to open the Report Designer! When printing from a report
icon you can modify the data selection and set print options. You can
actually schedule the date and time when you want to run the report. This
is a lifesaver for people wanting to print reports after hours, when
network traffic is lower.

Crystal Reports is FREE to companies who have purchased Magic Solutions'
DOS-based report writer (ReportMagic) and are covered under a support &
update contract. These customers will automatically receive Crystal
Reports with the next update of SupportMagic/MagicWin (Version 1.71 due
out in late May). New customers and existing customers who do not have
ReportMagic can purchase Crystal Reports from Magic Solutions for $995 or
$1495 (depending if they have a single user or LAN version of
MagicWin/SupportMagic).

Magic Solutions Inc
180 Franklin Turnpike, 2nd Floor, Mahwah, NJ 07430
(201) 529-5533;   FAX (201) 529-2955

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