Ibex Introduces the First Windows-Based Voice/Fax Solution

Fax-on-Demand, Fax Broadcasting, and Voice Processing Management Functions
Simplified

(Placerville, Calif., Nov. 9, 1992) Ibex Technologies, Inc. today announced
FactsLine for Windows, a full-featured, interactive voice/fax solution for
customer service, literature fulfillment, forms distribution, and other
automatic document retrieval applications. FactsLine for Windows is the
first and only Windows-based product of its kind. Unlike other systems
that require programming or configuring multiple text files to design
voice/fax applications, FactsLine's fax-on-demand, fax broadcasting, and
voice processing functions are now easier to configure and implement in
the Windows environment.

Current Windows users will find that FactsLine for Windows offers easy
point and click application configuration. FactsLine for Windows is
similar in function to its DOS version; however, additional new features
have been added that will not be available under DOS. A pop-up scripting
feature allows users to compose and script the contents of voice
announcements before they record them. A time-saving simulation feature
allows the user to test an application using the screen and a mouse,
instead of the telephone.

"FactsLine for Windows allows users to configure voice/fax applications
right on their desktops," says Ney Grant, president of Ibex Technologies.
"Now departments within organizations can easily manage and update their
own documents in a secure, easy manner."

Additional FactsLine for Windows features include:

* Dated documents that automatically become inactive
* Online re-configuration and updating of applications, 
  voice announcements, and fax documents so there is no 
  need to shut down the system
* Full management reporting capabilities with a database-
  driven report generator to keep track of system use and
  documents selected
* A visual voice editor for easy recording and editing of
  announcements
* Document conversion tools for easy transfer of files to 
  a fax format

FactsLine for Windows adds high volume fax broadcasting capabilities at no
additional cost.

"The fax broadcasting capability adds tremendous value to FactsLine," says
Curt Powell, vice president of development. "FactsLine is the only system
that conserves resources (fax boards) to simultaneously handle fax
broadcasting and fax-on-demand transactions at the same time without
degradation. The system was designed for unlimited expansion."

FactsLine for Windows is also integrated with a voice processing system to
help direct calls through a multi-level voice menuing system. This
interactive voice response transfers callers to the appropriate mailboxes
and permits them to leave messages after they have retrieved their
requested documents.

FactsLine for Windows software is available now for $6,500, which includes
fax-on-demand, fax broadcasting, and voice mail capabilities. Voice/fax
boards are available and sold separately.

Ibex Technologies, headquartered in Placerville, Calif., is the leading
provider of enhanced facsimile solutions. Other Ibex-enhanced fax products
include: Interactive Forms (fax-on-demand via faxed-in forms and
handwriting recognition), Fax Merge (a text and graphics overlay program),
and the Precision Fax service of high resolution fax document creation.
Ibex has automated fax document retrieval and processing for such
companies as Microsoft, Merisel, Symantec, Seagate, Exxon, and the
California Franchise Tax Board. Call 1-800-289-9998 to receive instant
faxed information on Ibex products. For sales information, call
916-621-4342.

Ibex Technologies, 550 Main St, Placerville, CA 95667

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