From ts@uwasa.fi Sun Jun 18 00:00:00 1994
Subject: Prerecorded Garbo instructions

------------------- begin prerecorded message ----------------------
..................................................................
Prof. Timo Salmi      Co-moderator of comp.archives.msdos.announce
Moderating at garbo.uwasa.fi anonymous FTP  archives  128.214.87.1
Faculty of Accounting & Industrial Management; University of Vaasa
Internet: ts@uwasa.fi   BBS +(358)-61-3170972; FIN-65101,  Finland

There are some frequently asked questions about the programs
available from garbo.uwasa.fi, by anonymous FTP, from the /pc/..
directories here at the University of Vaasa, Finland, site
128.214.87.1.  Below you will find many of them prerecorded with
answers.  Please notice that the questions & answers are not in any
logical order.  The order has more or less been dictated by the
arriving questions.  And, there is overlapping.

If you are well familiar with FTP and mail servers please note the
following. Using automated FTP (batchftp) is preferred, since it
minimizes the connection time (it is convenient for you, anyway).
Furthermore, use mail servers *ONLY* if you don't have the FTP
potential.

Please also note that many recurring MsDos FTP site related and
similar questions are answered in garbo.uwasa.fi:/pc/pd2/camfaq.zip.

.......................................................................
FTP archives garbo.uwasa.fi, U of Vaasa, Finland, moderated by
Timo Salmi ts@uwasa.fi     Publicity, MsDos, selected MsDos uploads
Ari Hovila ajh@uwasa.fi    MsDos & Win, uploads, Garbo & BBS SysMgr
Hannu Hirvonen hh@uwasa.fi Unix, Chyde SysMgr, postmaster
.......................................................................

1)  What is this anonymous ftp?
2)  Send file(s) to me by email.  (Or how to use the mail server?)
3)  Are there any other options for getting the files?
4)  Do you announce all your new programs in the UseNet news?
5)  How is anonymous ftp used?
6)  When I try to unpack the package I received, it is corrupt.
7)  Send me a list where on SimTel I can find the same programs.
8)  What is Garbo's guest user-id?
9)  The .arc .arj .lzh .pak .rar .uc2 .zip .zoo extensions, what are they?
10) I have written some programs or papers myself. Are you interested?
11) I want a description of the programs to decide what to get.
12) Why don't you reply to my email messages?
13) I get an "unknown packing method" error message.
14) I need a program for such and such purpose. Any directions?
15) What are these peculiar files with a .Z extension?
16) What if my site does not know Garbo or connection refused?
17) Is there any way of automating getting the files?
18) Why doesn't your mail server respond to my correct request?
19) Are Garbo files mirrored?  Which directories? How to connect?
20) The answer to my question is not in this list, what next?
...................................................................

From ts@uwasa.fi Sun Jun 18 00:00:01 1994
Subject: What is anonymous FTP

1. *****
 Q: I do not understand this getting files with anonymous ftp.  What
does it mean?

 A: FTP stands for file transfer program, which is a standard
feature in many mainframe Unix and VAX/VMS systems.  It also means
that you must have a network connection to reach the University of
Vaasa.  Please contact your computer's system manager for more
information on the connection.  When this is ok, just follow the
instructions in Appendix A at the end of this prerecorded message.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:02 1994
Subject: Email server instructions

2. *****
 Q: Many of us users have no ftp access.  Would you please send
programs to me by email.

 A1: To get files sent to you by email, please use our mail server.
 To get more information write a message to mailserv@garbo.uwasa.fi.
 The subject line of this message must be
   garbo-request
 The message must contain just the following text (at the beginning
of the line):
   send help
 Do not include a signature because it may confuse the server.
 If you do not understand, please don't send the mail server request.
 If you have ftp capability, please use FTP only, since it causes
less load.

 A2: Our customary format for the file names when announcing
 programs for ANONYMOUS FTP is e.g.
    garbo.uwasa.fi:/pc/dirutil/dirmat20.zip  or
    /pc/dirutil/dirmat20.zip
 IMPORTANT!!! The format for the MAIL SERVER is slightly different:
    send pc/dirutil/dirmat20.zip
 In other words omit / from the path when using our mail server.
 ....
Here are some common examples of INCORRECT requests:
    send pc/dirutil/dirmat20.arc
The format is correct, but there is no such file. Look at the file
list more carefully.
 ....
    send pc/dirutil/dirmat19.zip
The format is correct, but the package has just been updated with a
more recent version. Look at the directory list again.
 ....
    send /pc/dirutil/dirmat20.zip
    send dirutil/dirmat20.zip
The directory path is incorrect.
 ....
    send pc/ts/dirmat20.zip
The format is correct, but the file is not in that directory.
 ....
    send pc/dirutil/DIRMAT20.ZIP
The system is case sensitive. Almost all the files and all the
directories are lower case.
 ....
    send pc/dirutil/dirmat*.zip
No wildcards.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:03 1994
Subject: Poor souls without FTP

3. *****
 Q: Are there any other options for getting the files?

 A: If you have a modem, you can call Vaasa Freeport BBS for the
files.  The phone numbers are (+358)-61-3248490, 3170972, and
3170974.  The settings are 9600,N,8,1.  When connecting the first
time give "bbs" or "guest" as your login.  This information is
subject to changes. 
   The Garbo file collection is also available on a CDROM which can
be obtained from WasaWare Oy, Harri Valkama, Palosaarentie 31,
FI-65200 VAASA, FINLAND, Telephone (+358)-61-3173365, Fax:
(+358)-61-3173025, Email: hv@uwasa.fi.  Unfortunately, the CDROM is
updated infrequently.  But since May 1994 negotiations are under way
with several producers.
   As for sending the requested files physically on disks, we do not
provide such a service.  Please do not even ask :-). 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:04 1994
Subject: Are all programs announced

4. *****
 Q: Do you announce all your new programs in the UseNet news?

 A: Yes, we try to, in the comp.archives.msdos.announce newsgroup,
and also on the combined SimTel & Garbo announcement mailing list. 
(For information on the latter, see /pc/MSDOSANN.ZIP.)
   It is up to our uploaders to email us a proper upload
announcement for the distribution, as explained in /pc/UPLOAD.INF
and /pc/UPTEXT.INF. 
   You might wish to take a look at /pc/_files.in.  It gives the
current month's raw list of all our new MsDos files.  For an
annotated list of earlier uploads see /pc/filelist/newf94.zip. 
   Two further files are of relevance.  First /pc/pd2/news-pd2 gives
_selected_ information about uploads.  Not all, but on those of
special interest.  Second, /pc/ts/0news-ts gives information about
all the uploads in the /pc/ts directory. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:05 1994
Subject: FTP transfer commands

5. *****
 Q: I have the ftp (file transfer program) capability and a network
access that includes your Garbo archive site.  But how do I transfer
the files? What are the commands?

 A: The information and examples in Appendix A of this message
should enable you to get the files.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:06 1994
Subject: Allegedly corrupt packages

6. *****
 Q: I have received the programs but the package is corrupt.  When I
try to unpack them with my unpacking program (pkunzip, unzip,
pkxarc, pkunpak, arc, lharc, zoo, arj, etc.) the unpacking fails or
produces files that lock my PC. 

A: The files with the .zip, .zoo, .arc, .arj, .lzh, .pak, .uc2, .rar
and .exe extension are binary packages and you have to use the
correct transfer mode when you transfer the programs from the remote
FTP site to our host, and when you transfer the files from our main
frame to your PC. 
   Most frequently the problems the users report are due to failing
to set the binary mode when transferring the files from the user's
host to the users PC.  Please see Appendix B for more information. 
In 1993 there was been over four million successful downloads from
Garbo.  Thus it is very unlikely that the original file at Garbo
really is corrupt.  It is not impossible, but first check all the
other possibilities. 
   There is another common cause for allegedly corrupt packages
besides failing to use the correct mode in the file transfer from
the FTP site to one's own host, or in the file transfer from one's
own host to one's PC.  This is failing to use the correct version of
the relevant archiver for archived packages.  Unfortunately some of
the PKUNZIP error messages are quite misleading, like "CRC error",
"use pkzip 3.8 (or whatever)", "use PkFixZip".  Just assure that
you have transfered correctly and that are using the current
version:
 202574 Feb 1 02:04 garbo.uwasa.fi:/pc/arcers/pkz204g.exe
 pkz204g.exe  PKWARE's pkzip, pkunzip, pkzipfix, zip2exe for .zip
or
 87745 Feb 12 16:54 garbo.uwasa.fi:/pc/arcers/unz51x.exe
 unz51x.exe Info-ZIP's self-extracting unzipper (pkzip 2.04 compatible)
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:07 1994
Subject: SimTel questions

7. *****
 Q: I would rather like to get the files from SimTel (or some other
archive site near me) since I have an easier access there.  Send me
a list telling in which directories the files are at SimTel or some
other near-by FTP archive. 

 A: No.  We are often asked this (and other) information about
SimTel (and other archive sites, including mirror sites).  We like
to and do cooperate, but nevertheless this is really something you
should be finding out from SimTel, or the mirroring site, not us. 
SimTel archives maintainer is Keith Petersen w8sdz@SimTel.Coast.NET. 
The SimTel filelist to get is OAK.Oakland.Edu:/pub/msdos/filedocs/
simlist.zip. 
   To alleviate the overseas load you should start with a site near
you.  There is a good list of MsDos FTP sites in garbo.uwasa.fi:
/pc/pd2/moder*.zip. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:08 1994
Subject: What is Garbo's guest user-id

8. *****
 Q: Do you have a guest user-id? I cannot ftp, but I can reach your
site through the net.  I type anonymous at the login: and then try
to give my email address at the Password:.  I am not let in, but get
a "Login incorrect" message instead.

 A: We do not accept guest users on Garbo.  This means that what you
tried, is not allowed at our site.  The only way you can get
connected to our system is using the true ftp system, which is
described in Appendix A. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:09 1994
Subject: The .arc .arj .lzh .pak .rar .uc2 .zip .zoo extensions

9. *****
 Q: I now have the files, but they have this .zip (or .arc, .arj,
.lzh, .pak, .rar, .sdn, .uc2, .zoo) extension and they won't run
then I write their name at my DOS prompt. 

 A: The files are packed (also often called archived) entities. 
These are special formats of compressing files and packing several
files together.  This is usually standard knowledge for PC users,
and if you are not familiar with the system, just ask a
knowledgeable fellow user.  What you need is the proper unpacking
programs such as PKUNZIP, UNZIP, ARJ, ARC, PKXARC, PKUNPAK, PAK,
LHARC, LHA, UC2, RAR, ZOO and so on.  And, you will find all the
necessary tools for handling packed files in the /pc/arcers
directory.  For example, if the extension is .zip get the
self-extracting pkz204g.exe utility (or whatever is latest version). 
   Note that if you use an out of date PKUNZIP version, it may
report a CRC error in your .zip file although the true reason for
your problems is using the out of date version.  Likewise, if you
have failed to transfer the file in the binary mode, you may get an
unexpected, illogical error message like "requires PKUNZIP 3.0 or
higher version". 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:10 1994
Subject: Upload instructions

10. *****
 Q: I have written some programs myself which I think might be of
general interest.  Or I have obtained this fabulous program which I
think would be of general interest.  Or I have a more recent version
of this program than you have on your archives.  Or I have this
scientific paper I would like to submit to your repository.  Would
it be possible to upload them to your system. 

 A: Please see garbo.uwasa.fi:/pc/UPLOAD.INF and /pc/UPTEXT.INF for
the full information on this question.  In brief, we welcome quality
MsDos uploads in many but not all categories.
   Please READ THIS MATERIAL VERY CAREFULLY BEFORE UPLOADING to
Garbo.  Following the instructions will save your own and our time. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:11 1994
Subject: Need file descriptions

11. *****
 Q: Is there a description of the programs? I would like to have
some information on the files before I start transferring them.

 A1: Yes, certainly.  This approach is even recommended.  There is a
file called /pc/INDEX.ZIP (with MsDos eolns) which is the annotated
list of the MsDos files on Garbo.  This index file is also available
in the (more bloated) ascii format as /pc/filelist/INDEX (but please
rather use /pc/INDEX.ZIP).  It is also available in Unix compressed
format /pc/filelist/garboidx.gz (Unix eolns).  Furthermore, there
are three news files /pc/pd2/news-pd2, /pc/ts/0news-ts, and
/unix/ts/0news-u.  Note that /pc/pd2/news-pd2 contains selected news
on all /pc (MsDos) directories, not just on /pc/pd2.  Finally there
is a /pc/INDEXTS.ZIP.  It contains detailed information on the
contents of each package in the /pc/ts directory.  For the annotated
contents of our Unix directories see /unix/UINDEX.ZIP.

 A2: Even if I like to try to help whenever I can, I cannot answer
questions asking me to describe particular files, or to take a
closer look what is in them on behalf of an individual user.  I
simply cannot afford the time.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:12 1994
Subject: Problems with sending replys

12. *****
 Q: I sent you a message a couple of weeks ago.  Did you receive it?
Why don't you reply?

 A: I try to reply to all queries I have received.  But getting the
reply to you successfully is not always technically possible.  The
reason for this is that the reply-address which the email program
gives, is sometimes not adequate.  My reply bounces back to me as a
consequence.  I am afraid that I get so much email that if my reply
bounces I simply can't afford the time to try to do anything at all
about it.  Not even to look if your email message contains an
alternative address.  So if you don't hear from me within five days,
contact your own system manager.  Ask him/her to see to it that your
email address in your message header is a returnable address. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:13 1994
Subject: Unknown packing methods

13. *****
 Q: When I try to unpack the package I get something like an
"unknown packing method" error message.  What is wrong?

 A: First check that you are using the correct unpacking program by
looking at the extension of the file name, and select the unpacking
program accordingly.  If this does not help, you are most likely
using an outdated version of the relevant unpacking program.  Get
the latest version.  The /pc/arcers directory at Garbo has a good
collection of these tools. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:14 1994
Subject: Looking for particular programs

14. *****
 Q: I am interested to know if there exists a program for such and
such purpose.  Would you point me in the right direction.  (This
question also often occurs in the news postings, especially in the
comp.binaries.ibm.pc.wanted and comp.archives.msdos.d newsgroups.)

 A1: Most often the best answer is to look through file lists.  We
have several such lists which should together have quite a good
coverage of the PD programs in circulation.  These lists include
/pc/INDEX.ZIP and /pc/INDEXTS.ZIP (these are the MsDos file lists
for Garbo), and /pc/filelist/simlist.zip (SimTel list). 

 A2: How to find MsDos files on Garbo: If you are looking for a
particular program at garbo.uwasa.fi you should start by getting the
following files:
   /pc/INDEX.ZIP       (the general annotated /pc files index)
   /pc/INDEXTS.ZIP     (ts-package contents)
 For seeing what is new in the /pc and /pc/ts directories, get
   /pc/pd2/news-pd2    (selected news on all MsDos directories)
   /pc/ts/0news-ts     (all news on ts-programs)

 A3: There is more advice on finding files in the Frequently Asked
Questions collection /pc/ts/tsfaqn41.zip (or whatever version number
is current), and the Garbo feedback files /pc/pd2/tspost??.zip
(where ?? = 01,02,...  etc.  /pc/pd2/tspost00.zip contains the
subject index.  Also see the Frequently Asked Questions for the
newsgroup comp.archives.msdos.announce.  Available as
/pc/pd2/camfaq.zip. 

 A4: Please do not email "looking for a program" questions lightly
to Garbo moderators.  We are pleased to try to help, and your email
is welcome, but we are extremely pressed for time.  We simply cannot
afford the effort to find programs for the users on an individual
email consultation basis.  Preferably post these questions to the
UseNet news.  Eg comp.binaries.ibm.pc.wanted is a good newsgroup for
looking for PD and shareware MsDos programs.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:15 1994
Subject: Files with .Z extension

15. *****
 Q: I have noticed that some directories at Garbo archives include
files that have a .Z extension.  What are they?

 A1: They are Unix files that are processed with compress,
uncompress, and zcat.  The Garbo archives are on a Unix system, and
many these files are related to handling the PC files without having
first to transfer them to from the Unix mainframe to the PC.  Please
see /unix/ts/0news-u and /pc/ts/tsfaqn41.zip (or whatever is the
current version number) for more details and instructions.  Also try
   man compress
on a Unix system for information.

 A2: You can handle these compressed files also on your MsDos PC.
For that you need a program like /pc/unix/comp430d.zip (or whatever
version is the latest).  Note for text files that Unix and MsDos use
different eolns (end-of-lines).  You may filter them properly eg
with unix2pc.exe which is in /pc/ts/tsfilt21.zip (or whatever
version number is current).
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:16 1994
Subject: I cannot make the connection

16. *****
 Q: What if my site does not know Garbo or connection refused?
(This question comes in various formats, but the point of all the
queries is that the user cannot connect to garbo).

A: Garbo, the system, is managed by Harri Valkama (hv@uwasa.fi), Ari
Hovila (ajh@uwasa.fi) and our main system chyde is managed by Hannu
Hirvonen (hh@uwasa.fi) who is also our postmaster.  Timo Salmi
specializes in Garbo publicity, and MsDos material, not in technical
Garbo system management.  Nevertheless, here is some general
information. 
   In general if you are having problems in reaching Garbo (not
problems with Garbo itself) the first person to contact is your own
site's system manager.  For example, if you might get an error
message like "host unknown".  This means that your own host does not
know garbo.uwasa.fi.  The Garbo information is missing from your
site's hosts-file, and your host is not using distributed name
service.  There is nothing we can do about from this end.  (You can
try to use the IP number 128.214.87.1 in that case as a temporary
measure).
   You might also get a more radical error message like "Access to
the Scandinavian nodes has been discontinued, due to the slowness
and unreliability of the network connections." Again this is a
problem that has nothing to do directly with Garbo.  It is probably
a question of your site's net privileges and arrangements, or a
problem between different networks quite beyond our control.
   There is more information in the item "Re: garbo: cannot map your
network address to a hostname ?" in garbo.uwasa.fi:/pc/pd2/
tspost18.zip feedback and information file.  If you have a
connection, but get someting like "We cannot map your network
address to a hostname, if this isn't fixed soon, access from your
host will be unavailable" see that file. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:17 1994
Subject: Automated downloads (see this)

17. *****
 Q: The ftp session is repetitive and tedious, and the connection is
not always available.  Is there any way to automate getting files
from Garbo by anonymous ftp.

 A: Yes, there is a useful facility called batchftp by Shawn Cooper,
which achieves this if you have a BSD Unix system.  You can get it
by downloading /unix/networking/ftp/batchftp102.tar.Z (or whatever
version is the latest).  The package contains documentation, and
also see /unix/networking/ftp/batchftp.inf and /unix/ts/0news93.u
for brief instructions.  This system has the added advantage of
cutting down the unnecessary idle time inherent in "manual" ftp
connections. 
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:18 1994
Subject: Problems with mail server requests

18. *****
 Q: I sent a mail server request to Garbo but I get no response at
all.  And I am sure that I did everything as instructed. 

 A: In that case your, or your system's email address is probably
badly configured. Please contact your own system manager.
   DON'T send a repeat request until your email address problem has
been resolved!!!  This is very important, so I repeat DON'T!
   What happens is this.  We get your request, but when Garbo tries
to honor your request to send you the file(s) by email, the email
bounces back to us because of the problems in your email address. 
If you send repeat requests, it will just clog our postmaster with
the bounced email. 
   Try using a corrected mail address to return the requests.  You
can do this by adding the following command to (the body of) your
message to our mail server.
    path <path to your machine>
 e.g.
    path youruserid@yourmachine.yourdomain.yourcountry
    send WhateverYouWant
You should contact your system manager to asses an optimized path
especially if you are using UUCP or BANG paths to get your mail
delivered to us. Our mail server checks the mail queue every 15
minutes so if you don't get response in a reasonable time you'd
better check this one out with a little help from your friends. You
can use this command with or without the <> characters.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:19 1994
Subject: Garbo mirrors

19. *****
 Q: Are Garbo files mirrored?  Which directories? How to connect?

 A: Garbo is mirrored at several sites on different continents.  The
mirrors are independent operations.  Therefore you should direct any
detailed questions about the mirroring to the relevant moderators of
those sites, not to us.  Note, however, much of what is in Appendix
A on how to download the files is directly applicable to the mirrors
as well.  See garbo.uwasa.fi:/pc/pd2/moder*.zip for the mirroring
sites, for preliminary information on the main mirror directories,
and the mirror moderators' email addresses. 
   Also note that there is no guarantee that the mirror will not lag
even week(s) behind, _or_ might not have all the files.
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:20 1994
Subject: Answer not found

20. *****
 Q: The answer to my question is not in this list, what next?

 A: It depends very much on your question.  Try take a look at the
/pc/ts/tsfaqn41.zip (or whichever version is current) Frequently
Asked Questions and the /pc/pd2/tspost*.zip (* = 00,01,02,...) Garbo
information files.  Also see /pc/pd2/camfaq.zip.  If these do not
help document your problem carefully.  Please note that I cannot
guarantee that we have the answer, or that I will have the time to
look for it.  I like to help, but I often simply cannot afford the
time.  Therefore you should save a copy of your question so that you
can consider posting it to the UseNet news when relevant. 
-------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:51 1994
Subject: Appendix A: FTP downloading

A. *****
 Q: APPENDIX A: Obtaining (downloading) the Programs by FTP
 ==========================================================

   You can obtain the file(s) from garbo.uwasa.fi (128.214.87.1)
using the InterNet ftp (file transfer program) with username
"anonymous".  For a login password use your electronic mail address.
If you are using ftp from a VAX/VMS system, set case lower before
proceeding.
   Consider as an example the programs of Timo Salmi.  The files are
in directory /pc/ts.  At the ftp> prompt first type binary (for
binary files).  To go to the relevant directory apply cd /pc/ts.  To
see its contents apply ls or dir.  To download a file, use get
filename or mget filenames.  The files have been packed with Unix
Zip so on MsDos you will need PKUNZIP from PKWARE or some other
unzip program to unpack them on your PC.
   The following contains the same information by giving the
commands needed for transferring vaasa.inf (contains text on
Finland, Vaasa, and University of Vaasa) and tspfon29.zip as an
example.  In the example its is assumed that you are calling from a
Unix system.  The usage for a VAX/VMS system is quite similar.

ftp                   #Invoke the file transfer program
open garbo.uwasa.fi   #Connect to Garbo at the University of Vaasa
anonymous             #Use this name to get temporary privileges
Give (at least) the first part of your email address as your password
cd /pc/ts             #Go to the relevant directory
dir  (or ls -lF)      #Directory of available files
ascii                 #vaasa.inf is an ordinary text file
get vaasa.inf         #Copy the file to your default directory
binary                #tspfon29.zip is a binary file
mget tspfon*.zip      #mget allows wildcards
close                 #Terminate the connection
quit                  #Quit the file transfer program
--------------------------------------------------------------------

From ts@uwasa.fi Sun Jun 18 00:00:52 1994
Subject: Appendix B: Your host -> your PC

B. *****
 Q: APPENDIX B: Transferring the Programs to PC
 ==============================================
   After you have received the files to your host, there still
remains the task of transferring the programs to your PC.  This is
familiar to most users, but occasionally there are problems.  It
impossible to give advice that would cover resolving all the
difficulties, but the most common can be described.  The most usual
file transfer method between the host and the user's PC is MsKermit.
(Zmodem and others may be used as well, but I would guess that most
often persons using these alternatives are advanced users, and can
resolve any problems by themselves.)
   The most common problem is probably that after getting a packed
file to one's PC, the file appears damaged.  Almost always this is
due to failing to set correctly the Kermit parameters at ONE or BOTH
ends of the transfer.  What you have to do is the following.  In
your host Kermit set file type binary, set parity even (or none or
whatever), and in your PC MsKermit you must have the SAME parity you
set for your host (select host Kermit parity on the basis of your
PC's).  If you fail to get these compatible, the transfer will not
result in what you want.  Transferring text files does not lead to
problems so often.  The trick is set file type text (or ascii
depending on your Kermit version).
   Finally, if nothing else, absolutely nothing else(!), seems to
resolve the problem, please let us know, and we will check that the
file at our site is good and proper.

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