provocative maintenance
[common ironic mutation of `preventive
maintenance'] n. Actions performed upon a machine at regularly
scheduled intervals to ensure that the system remains in a usable
state. So called because it is all too often performed by a
field servoid who doesn't know what he is doing; such
`maintenance' often induces problems, or otherwise
results in the machine's remaining in an unusable state for
an indeterminate amount of time. See also scratch monkey.