 bugs. Although we will do everything in our
         power to see that all bugs are fixed,  we do not warrant any
         of these programs to be bug-free.

                                        - The Public Software Library
                                          P.O.Box 35705
                                          Houston, TX 77235-5705    

                         The Public (Software) Library
                           Common Problems/Solutions

      If this:                       Try this:
      -------------------------      ------------------------------------
      Error msg.:  "Bad command      This is not a program error or disk
        or file name".               error.  Check to make sure what you
                                     typed at the DOS prompt is an actual
                                     file name with a COM, EXE or BAT
                                     extension.  Nothing else will run.
                                     Most disks let you get started by
                                     typing GO at the DOS prompt.

      Get error during DISKCOPY      If you were copying A: to B:, try it
        or DIR doesn't work.         B: to A:.  If you still get an error
                                     the bad sector may not have any data
      note:------------------        on it.  Try copying the files onto
      If you can't get DIR  |        another formatted disk using:
      to work, the disk may |        COPY *.*  (See COPY in DOS manual)
      have gotten zapped in |        and then reformat the original disk.
      the mail somehow. You |        If that doesn't work, try turning the
      may return the disk to|        disk media to see if the jacket has
      us for recopying.     |        been crushed. If the media does not
      -----------------------        turn freely, draw the edges of the
                                     disk across a sharp edge, such as the
                                     edge of a desk:
                                                       /\
                                                /    /    \         /
                                              /     <   O  >      /
                                            /        \    /     /
                                          /------------\/-----/
                                          |                   |
                                          |                   |

      Program locks up machine       (1) If you have an IBM monochrome
      as soon as run.                (or Hercules monochrome) card and
                                     monitor, you cannot run programs
      note:-------------------       with CGA graphics. (2) If you have
      some graphics programs |       other utilities resident in memory,
      will run on a Hercules |       try booting up a plain DOS disk
      card with the help of  |       without them. (3) If you have a one-
      HGCIBM on the Hercules |       color monitor (eg: amber or green)
      Utilities Disk (#860). |       you may not be seeing instructions
      ------------------------       on the screen that are written in
                                     color. Get BWVID on disk 1-UT-280.
                                     (4) If at all possible, try it on
                                     another machine, preferably with a
                                     different version of DOS. (5) Try
                                     turning on your printer. (6) Read
                                     the documentation.

      Program locks up after it      May be an undiscovered program bug.
      has been running ok for a      If you can start over from the original
      while.                         disk and duplicate the problem, please
                                     report the steps to us and/or to the
                                     author using the form above. Also see
                                     the previous suggestions above.
                                     Try recopying the files from the disk
                                     that we sent you. (Always work from a
                                     copy and not the original disk.)

      Program asks for a file        99% of the time, this problem occurs
      that is not on the disk.       because the user has not read in the
                                     documentation about how to start up the
                                     program or about extra files only sent
                                     to people who register with the author.

      Program or file names shown    The actual file name may be a little
      in the documentation are       different, such as the practice of
      not on the disk.               putting the version number in the file
                                     name (eg: SDIR26.COM is SDIR ver. 2.6).
                                     Files may be combined into an ARC file.
                                     Use ARC or ARCE (from the "BBS/Library
                                     Tools Disk #1") to extract the files.
                                     Directions for this are usually in a
                                     text file on the disk.

      Program has a bug in it or     Report the bug using this form to the
      does not work the way the      author and/or to us. The author is best
      documentation says it should.  able to help you, but we would like to
                                     know about any bugs too and we may be
                                     able to help you if the author does not
                                     respond. We are particularly interested
                                     in any incompatibilities you may find
                                     between this software and other software
                                     or hardware. We will publish bug reports
                                     in the monthly newsl