1. To combat stress you should:,0
Get your work done faster. Don't let idle minutes pass.,1
Drink more coffee.,0
Think of a relaxing mind picture.,5
Pay no attention to others.,1
Do some situps at home that night.,2
2. To ease tension with others you could:,0
Tell them to buzz off and leave you alone.,0
Try to see things from the other person's view.,5
Talk things out and get it settled.,4
Never talk to that person again.,1
Explain to them why you are always right.,0
3. To change someone's point of view you might.:,0
Threaten to expose their secrets if they don't agree with you.,0
First see their point of view and position.,5
Completely hear them out before rebuttal.,3
Examine your point of view first.,4
Find others that share your point of view.,1
4.  If you delegate - you should first:,0
Decide how you will present the idea to the person.,1
Think about what you will say to them.,1
Tell them to keep quiet and listen.,0
Settle on what to delegate.,5
Decide on whom to delegate.,4
5.  When you compliment a worker - you should:,0
Be very honest - sincere - and specific.,5
Pat them on the shoulder to show you mean it.,0
Do not smile - as they may think you are joking.,0
Tell them the same way you do everybody else.,1
Smile so they will know you are happy.,3
6.  In delegating - a very important thing is:,0
Person must see it as a forward step for them.,5
Make them do it since it is for their own good.,0
YOU should delegate on a daily basis.,3
Tell then what to do and let them alone.,0
Give them trivial and easy things first.,0
7. For high motivation you should:,0
Criticize regularly to help improvement.,0
Help them with their problems or do them yourself.,1
Do not get involved with workers problems.,0
Pay no attention to them if they are doing good.,0
Give immediate and fair rewards for good work.,5
8. To improve communications - I remember:,0
To tell other to be quiet before I talk.,0
To consider other person's state of mind.,5
To try to listen at least half as much as I talk.,2
To smile.,3
To interrupt the other person often.,0
9. Concerning decisions I make:,0
I make some bad ones on purpose.,0
I may make a few bad ones - but that's OK.,5
I stand by it - no matter what happens.,1
As soon as a solution appears - I take it.,2
Consequences of it are of no consequence.,0
10. To be more creative - I have to:,0
Judge every single idea critically.,0
Encourage my people to have wild & crazy ideas.,5
Tell my people their input is very valuable to me.,5
Let people know what mistakes can get them fired.,0
Point out reasons why each idea has flaws.,0
11. To have a more positive attitude:,0
People have to see the benefit of their work.,5
I have to have time to get to really important things.,5
I can focus on all the mistakes I have made.,0
I can encourage my people to list their faults.,0
I have a mid-day cocktail to relax.,0
12. To manage time effectively I:,0
Just do the things that come up each day.,0
Know at the end of the day where the time went by keeping a time log.,5
I try to get only the Urgent things done each day.,1
Make a list of 3 important things to do each day.,2
Spend a lot of time recreating so as to be fresh.,0
13. To accomplish more each day I often:,0
Try to cram more phone calls into a narrow block of time.,2
See how long each LONG project takes so as to be careful in future.,1
Just let things happen as they may and attend to them.,0
Keep a TO-DO list in front of me all day long - each day.,5
Pay no attention to important items if they are not urgent.,0
14. To plan more effectively - I should:,0
Disregard long range and look only at today and tomorrow.,0
First look at the end results I expect from the plans.,5
Do it whenever it seems that my job is on the line.,0
Let the computer department do it. They are good at it.,0
Examine the conditions that exist now.,4
15. To reduce stress - I can . . .:,0
Exercise at least 20 minutes aerobically 4-5 days a week.,5
Let it all out by hollering at a close friend who will understand.,0
Let it all out by hollering in the woods where no one can hear.,1
Have a few cocktails every night after work and sometimes at lunch.,0
Practice a relaxing technique that works some of the time.,3
16. To be a better leader - I should:,0
Avoid responsibility and let my crew take the blame.,0
Let my crew always take all the credit.,5
Criticize in public so others don't make the same mistakes.,0
Praise in public so others know what makes me happy.,4
Fire people who make mistakes on the spot to reduce errors.,0
17. Better communications come most from:,0
Being really fair and open with people.,5
Telling people how I feel and what my problems are.,0
Announcing what problems are and THEN asking who's responsible.,0
Only tell people what I think is important for them to know.,0
Put up stainless steel in rest rooms to avoid grapevine comments on walls.,0
18. When doing employee evaluations - I should:,0
Tell them what they have been doing wrong for the last year.,0
Show them a copy of the evaluation form when I am finished.,2
Involve them in the evaluation and point out positives where possible.,5
Tell them they are doing poorly even if they are not - to motivate them.,0
Begin in a friendly way and get their feedback early.,5
19. To delegate to my people better - I should:,0
Know their abilities before I decide to whom I delegate.,4
Pay no attention to their work load - the extra will make them more efficient.,0
Let them know this is work I don't want to do and they should do it instead of me.,0
Tell them to proceed with the new job with no help since it builds character.,0
Make sure the delegatee sees it as a forward step for them.,5
20. Better motivation of people comes from:,0
Criticizing them at least once a week to let them know you notice poor work.,0
Praising them every single day for something - even if not an important thing.,1
Letting them know poor work is OK since good workers are hard to find.,0
Showing each person how their job is very important to the company.,5
Telling them they can be replaced easily since many would like their job.,0
21. To go about improving communications - you could:,0
Talk very loudly to make sure they can hear you.,0
Talk as clearly and distinctly as you can to avoid misunderstandings.,2
Use written communications ONLY - since it provides documentation.,1
Encourage feedback through friendliness and listening.,5
Restate the issue many times - even if the person is not listening.,0
22. Regarding good decision making - it helps when:,0
You continue to look for fresh input even after making the decision.,5
You stick by your decision no matter how sour it seems to be turning out.,0
You consider long range effects of your decision.,4
You forget to write down alternative courses of action in case first action fails.,0
Your decisions make a lot of 'waves' because it makes people aware of your leadership.,0
23. To be more creative the BEST thing you can do is:,0
Drive home a different way to work several times a week.,3
Let people work alone and think in private to come up with creative ideas.,0
Look for a lot more than one answer to the problem.,4
Read the newspaper.,0
Have a brainstorming session with a number of other creative people and pool ideas.,5
24. Positive attitudes aid leadership.  You can help them by:,0
Play it safe and don't make any decisions that might be a mistake.,0
Look at all the things that went wrong last month so you can be glad about the future.,0
If you have a really bad day - wish it away.  It worked for Dorothy.,0
Remembering that finding a worm in an apple is not as bad as only half a worm.,2
Focus on the many ways a thing CAN be done instead of problems and obstacles in the way.,5
25. Managing your time is important. To find more of it - you could:,0
Sleep fewer hours every night.,1
Work in 'blocks' of time on important projects and refuse interruptions.,5
Cut 25% off of each personal phone call you take every day.,0
Throw some lesser important work in the garbage can and forget it.,0
Eliminate some tasks or reports if they are of no particular value.,4
26. To increase how much I can get done - I should:,0
Use delegation on any job a subordinate can do.,5
Try delegation once and if it fails - forget it.,0
Try delegation several times and replace the person if it continues to fail.,1
Work an extra hour each day.,0
Work smarter and not harder.,1
27. Using Planning to be better organized - I should:,0
Remember that having no plan is worse than a bad plan.,2
Schedule and plan every minute of subordinates daily routine.,0
Keep my plans secret so the competition does not get wind of them.,0
Make written copies of the plans and discuss them with all involved.,5
Only write out plans when I am not busy with other tasks.,0
28. To lower my stress levels I should try to:,0
Just let it all out and tell everyone how I feel.,0
Tell a co-worker everything that is bothering me and relieve my built up troubles.,0
Keep it to myself until I get home and then spill it all to my spouse.,0
Just practice forgetting all my problems and soon they will all go away.,1
Avoid all alcohol - smoking - drugs - and anything which eventually will add to my stress.,5
29. The best leaders will always try to:,0
Play favorites to let people know it pays to please them.,0
Let thorny problems take all day if that is what it needs to get it solved.,0
Encourage others to try new ideas and methods so all may benefit.,5
Be quick to criticize when people do things wrong.,0
Keep quiet and not praise others in order to let the staff learn responsibility on their own.,0
30. The BEST kind of Boss usually:,0
Really Listens to workers when they have a problem and then offers suggestions.,5
Is fair and treats most people fairly in the department.,2
Points out 'mole-hill' mistakes to keep people on top of problems as they arise.,0
Is rigid and avoids new changes which might cost the company money.,0
Is occasionally aware of good work when it is done.,1
31. A good Leader handles tardiness to work by:,0
Letting each individual be as late as their value to the company warrants.,0
Letting a good employee be up to an hour late but make poor ones report exactly on time.,0
Explaining why everyone has to report on time for good morale and then enforce the policy.,5
Allowing really great employees to have three to fifteen tardiness periods per quarter.,0
Firing a person on the spot the third time they are late to work.,0
32. The most important trait in an employee is:,0
Works well under pressure.,1
Wears nice and attractive clothes to work each day.,0
Says the right thing in a pressure situation.,1
Strives to improve performance and has a concern for department/company goals.,5
Comes to work on time.,0
33. In delegating jobs and authority to others - it is important to:,0
See that they understand the results to be achieved and ask them for their plan.,5
Ask them if they want these new tasks to be added to their workload.,0
Give them only a little authority to test their leadership abilities.,1
Give them NO added authority to see how they solve the problem without it.,1
Give them only sketchy information to see how creative they will be.,0
34. Motivation is improved most by:,0
Constant feedback on all mistakes made to improve performance.,0
Letting little problems go unattended so as to focus only on important problems.,0
Showing how each person's contributions affect the whole company's goals and how they fit in.,5
Allow any and all mistakes to be made in the course of learning and trying new methods out.,0
Allow some mistakes to be made as part of the learning process.,2
35. Communications mistakes can best be avoided by:,0
Using written communications.,1
Using verbal communications.,1
Using limited communications so they can learn from their mistakes.,0
Making written communications as warm and friendly as verbal ones.,2
Using written and verbal communications in combination.,5
36. When you make a decision - it's best to:,0
Disregard the consequences to others.,0
Weigh the value of each possible alternative.,5
Get the input of others occasionally.,1
Consider the 'worst outcome' possibility.,3
Make it quickly so as not to procrastinate.,0
37. Creativity is best expanded by:,0
Using 'brainstorming' of all involved people in the project.,5
Having creativity meetings early in the morning when people are fresh.,1
Tell people that you may need their input on this project or problem.,2
Evaluate each idea as it is presented.,0
Taking off early several times a week and going to a quite place to think.,0
38. Having a positive attitude is best helped when I:,0
Focus on all the problems that have to be solved to get to the goals.,0
Blame others for the mistakes that occur so as to keep my mind free for positive thoughts.,0
Avoid taking any risks and thus eliminate errors which keeps my attitude positive.,0
Look forward to learning something new each day - even if from a mistake.,5
Have several 'Scotch and Sodas' after work each day.,0
39. Time management for me is aided most when I:,0
Keep a list of things to do in front of me each hour of each day.,5
When I think about where my time was used at the end of each day.,1
Concentrate on the 'fun' things I like to do each day.,0
Forget how much time a project takes and just work hard on it.,0
Do all the urgent jobs first even if they are not so important.,0
40. To get more done in my department - I can:,0
Save fun or optional jobs for the middle of the day.,0
Allow for changes in my schedule - but not allow my main focus to waver.,2
Plan my work - then follow my plan every day.,5
Stay busy all day - even if not a high priority item.,0
Teach others to worry about their own problems and never come to me with their troubles.,0
41. Effective Planning is beneficial to me when I remember to:,0
Always examine the 'right now' condition and the 'should be' desired results.,5 
Always plan to have a 'road map' of where I want to go.,2
Make written copies of my plans.,2
Start the plans as soon as I know what I want to do.,0
Don't worry about feedback as the plans progress since it should not divert me from my objectives.,0
42. Stress can cripple a person - so I keep it in check by:,0
Listening to rock and roll tapes in the car to take my mind off of it.,0
Ignoring all critical comments made to me.,0
Walk stairs - take breaks - get fresh air and drink a lot of fluids during the day.,5
Smoke a cigarette whenever I feel the urge.,0
Eat more meat - fats - oils - potato chips and butter to increase my tolerance.,0
43. Managers can help their employees by:,0
Telling each person to keep a low profile and keep out of trouble.,0
Making a lot of great promises to workers - even if only a few can be kept.,0
Being honest with them and tell each one when they mess up on the job.,1
Being sure they tell each person 5 ways they are getting better to each 1 way the mess up.,5
Being quick to 'bad mouth' the organization and upper management so as to be a friend of the workers.,0
44. The best bosses in industry today usually try to:,0
Keep aware when good work is done.,3
Continually provide reinforcement to accomplishments of each member of the workforce.,5
Express the company policies and guidelines so as to keep the employee from 'screwing up.',0
Generate a 'sink or swim' attitude with employees in order to build character and let the best workers evolve to the top.,0
Pat each worker on the shoulder or hips when they are happy with their attitude.,0
45. Employees are generally judged top quality when they:,0
Deal with criticism effectively and look for ways to improve.,5
Answer manager's criticisms with comments about how it was not their fault.,0
Keep making mistakes - proving that they are looking for better ways to get things done.,1
Are not dependable - but they work hard when they are on the job.,0
Are not neat or clean - demonstrating they are the most creative of workers.,0
46. Delegation helps managers most when they:,0
Just keep on asking people to do their jobs with no regard to reactions.,0
Explain for each delegation how this will be a building experience for the delegatee.,5
Keep authority to themselves - but clearly outline what is expected of the delegatee to accomplish.,1
Give TOTAL authority to the delegatee to get the job done.,2
Take the job back when their work load gets easier in the future.,0
47. An area of motivation that works best for people is:,0
Give them plenty of room to make a lot of mistakes.,1
Keep all promises that are made - whether large or small - and don't make very many promises.,5
Listen to employee complaints and then take them up with the 'big boss'.,1
Give them constant criticism so they will have many opportunities to improve.,0
Accept all compliments on behalf of the department.,0
48. To maximize the benefit of the communications I make - I can:,0
Test each communication out on those least like me - to see if THEY understand it first.,5
Give the communication to the most intelligent person and ask their opinion.,1
Use important and complex sentence structure on written communications to impress the readers.,0
Deliver the exact same wording to every person - regardless of their understanding level.,0
Rely on the 'grapevine' to spread the word for me.,0
49. Good decisions are aided most by:,0
A commitment to never make a mistake and take whatever measures are needed to avoid them.,0
Remembering that Babe Ruth was the 'strike out king' too.,5
Rejecting fresh input once the decision is made.,0
Selecting the first good solution to the problem when it presents itself.,0
Abiding by a commitment to be absolutely perfect in every thing I do.,0
50. Creativity that benefits new horizons is aided most by:,0
Being extremely cautious to any ideas that are untested and untried.,0
Examining every single new idea for all the possible pitfalls that might occur.,0
Listening to stirring music and clearing the mind for new input.,3
Relaxing and then approaching the problem(s) from a completely different angle.,5
Looking carefully at all the mistakes of the past in order to avoid new ones.,0
51. Positive attitudes that generate forward progress are helped by:,0
Making sure all the possible mistakes are evaluated and remembered so as not to be repeated.,0
Examining all the mistakes I have made in my life.,0
Avoiding taking any risks since they could result in mistakes and make me sad.,0
Remembering that the biggest RISK in life is to try to avoid taking risks.,5
Relaxing - since I have learned so much in my profession that I no longer have to learn anything new.,0
52. To make more effective use of my 24 hours of time a day - I can:,0
Work until late at night and spend time productively that others won't do.,0
Schedule personal time and recreation as carefully as work to be balanced and effective.,5
Do whatever comes to my attention - immediately - so as to not waste any time.,1
Not worry where all my time went at the end of the day as long as I kept extremely busy.,0
Accomplish at least 5 things at work every day - no particular matter of the importance.,0
53. I can get more done each day if I:,0
Only help others get their job done - since what my people accomplish reflects on me.,2
Save the fun and optional jobs for the end of the day and do the difficult things first.,5
Stay rigid on whatever schedule I have set up for myself each day.,0
Don't waste time making plans since they are often abandoned early in the day anyway.,0
Relax and take it easy - taking frequent breaks - chatting with co-workers and enjoying myself.,0
54. To more effectively plan my work - I could:,0
Build in credit and appreciation provisions to go to each person involved in the plan as it progresses.,5
Decide what's to be accomplished before starting to plan anything.,5
Never make written copies of the plan so as to insure security and secrecy.,0
Express all my doubts and negative thoughs to co-workers so it looks better if I later actually succeed.,0
Have a glass of wine to help clear my mind before I begin to plan anything.,0
55. To avoid much of the stress that hampers work and personal satisfaction - I can:,0
Be sure to salt all my food to enhance the taste and enjoyment - thus lower stress.,0
Eliminate all forms of exercise since it might cause an injury and raise my stress level.,0
Take pills to relax me whenever I feel a bit stressed.,0
Remember that today's problems are the only ones that need to be solved NOW.,5
Focus on being optimistic.,3
56. A good leader always does this:,0
Does not encourage others to try new ideas and methods.,0
Avoids responsibility and blames others for mistakes.,0
Enjoys seeing poor morale in others because it presents a challenge.,0
Never plays favorites or treat people unjustly.,5
Does not see problems when they are brewing and waits until they erupt.,0
57. The best leaders in business today will generally:,0
Be extremely open to new ideas and suggestions of their people.,5
Communicate some important information to their people.,1
Let thier tempers flare and show emotion so people know they really care.,0
Ask personal questions of their male and female workers to demonstrate interest.,0
Ask personal questions that don't pry - but rather show concern about things that concern their people.,2
58. If I was working for MYSELF(As the Boss) - I would:,0
Give myself frequent praise for good work and all accomplishments.,5
Tell myself often that I would fail if I made the smallest mistake so I would be careful.,0
Know how stupid I have been so many times in the past so I would be careful.,0
Be dependable much of the time.,1
Be a good 'indian' instead of 'chief' and do only what I was told.,1
59. To EMPOWER my people - I could:,0
Be sure they know I expect things to be done right the first time - always.,0
Stand over their shoulders as they work so they will know I am there to help them.,0
Explain every detail about how a job is to be done so they won't make mistakes.,0
Focus on end results to be achieved and free them to find ways that work for them.,5
Comment critically every time the foul up so the are learning constantly.,0
60. Motivation of my people is enhanced most by:,0
Taking all the credit when goals are reached.,0
Telling them poor results come from not listening to my instructions.,0
Keeping everyone informed so they feel that they 'know what's going on.',5
Occasionally listening to them and their problems.,1
Let problems go unattended since so many of them will solve themselves.,0
61. Communication effectiveness is improved when I:,0
Try out my communications on the least intelligent person I can find to see if they can understand it.,4
Get feedback to all my verbal communications to insure I explained it and they understand it.,5
Send it out in writing instead of using verbal methods.,2
Use big and complex words in my written communications to show my people how smart I am.,0
Pay no attention to puzzled looks when I explain things - it's their job to understand me.,0
62. To make better decisions - I should remember:,0
All the mistakes and times I have 'messed up' in the past.,0
To make my mind up as quickly as I possibly can when I think of a solution to a problem.,0
That once I decide what I want to do - to pay no attention to new input and data.,0
To ask for input and advice from others to help me and involve them in the solution finding process.,5
To stand by my decision to the 'bitter end.',0
63. Creativity can expand business and personal horizons and is aided by:,0
Encouraging wild and crazy ideas from subordinates when getting fresh input.,5
Watching sad movies to bring out the emotional side of my personality.,0
Keep on hacking away for an answer to the problem from the same perspective.,0
Stop looking for creative answers as soon as a possible solution arises.,0
Remembering all the things that can go wrong.,0
64. A positive mental attitude is healthy and is aided by:,0
Looking at all the things others do to 'mess up' which makes me feel good about my accomplishment.,0
Making an effort to remember the glass can be half full as easily as half empty.,3
Remembering that good things SHOULD - COULD AND WILL happen to me.,5
Stopping at the first block in the road and take a different path.,0
Showing no emotion and never smile or others might think me a fool.,0
65. To get better use of my time each day - I should:,0
Take frequent breaks - once every 1/2 hour to keep from getting bored.,0
Carefully log and examine the things that use up my time that are not productive.,5
Turn on a ticking 'cooking timer' type of clock anytime someone comes in to see me to hurry them up.,2
Once a week - make out a 'to-do' list of things to be done that week.,2
Do all the 'fun' things first so as to get the day started off in a cheerful manner.,0
66. To accomplish more each day - I should:,0
In a helpful manner - teach others to solve their problems instead of always relying on me.,5
Not waste time putting anything down on paper and keep priorities in my head to build mental power.,0
Just make sure I stay very busy every second of every minute of every hour of every day.,0
Take time to point out other people's mistakes to keep their problems from becoming mine.,0
Only do physical exercise if I am bored and have nothing else better to do.,0
67. Planning gets results.  To plan effectively - I must:,0
Be willing to follow it.,2
Carefully examine the current situation as well as the desired goal to reach.,5
Avoid involving others with my plan so they won't have resentment toward me.,0
Tell everyone what I am planning and have them observe how carefully I behave.,0
Disregard monetary costs or it will inhibit me from creating plans with lofty goals.,0
68. Stress management is important for most effective work. One of the best ways is:,0
Walk stairs - get fresh air - take breaks - drink lots of fluids each day and sit properly.,5
Sleep until noon each day - walk slowly and comfortably - and play cards for diversion.,0
Not to worry about the future - the past and all the mistakes made should be learned from and studied.,0
Don't bother others with my problems - keep them to myself and try to forget them.,1
Eat more meat - salt - sugar and caffeine.,0
69. A leader inspires people in many ways - one way is:,0
Promise your people anything and try to deliver some of the things you promise.,0
Never promise your people anything at all and never put your neck or reputation on the line.,0
Only make a few promises and then positively keep every single one of them.,5
Selectively treat the people well whom you like and seem to like you too.,0
Find out who is to blame when mistakes happen and lay the guilt squarely on their shoulders.,0
70. You should replace an employee with someone else when:,0
They cease to be useful to you and you didn't like their looks anyway.,0
They are late to work more than 3 times.,0
They are slow to learn because there are a lot of people out there who learn quicker.,0
Every effort to motivate them and get them to do satisfactory work has failed.,5
Someone who has more experience applies for their job.,0
71. One of the biggest reasons to evaluate an employee POORLY is:,0
They constantly stir up troubles for their own as well as other departments with gossip.,5
Their work is not always of TOP notch quality.,0
They take all the credit for good work and blame everyone else for poor work.,4
They are not very verbal and don't always respond when I say 'Good Morning' to them.,0
Their clothes are often wrinkled when they come to work and they look sloppy.,0
72. Two important traits that a leader wants to see in each employee are:,0
Shoes are always shined and their hair is properly combed.,0
They are less than six feet tall and weight less than 200 pounds.,0
They are not physically overpowering and know how to handle a gun in an emergency.,0
Have a consistent positive attitude and willingly accepts challenges and new jobs.,5
Uses time efficiently and falls apart under strong pressure.,0
73. Delegating responsibility can build both the manager & people. You should:,0
Describe the results to be achieved and then ask person for the plan as to how to do it.,5
Give people all the busy and uninteresting work that you no longer wish to do.,0
Remember that the person may not do the job right the first time.,3
Force the tasks on them because they will grow from the experience and it will be good for them.,0
Make the work difficult to do and don't show them exactly how to do it.,0
74. Leaders build people in many ways such as:,0
Tell them exactly what you want done and how to do it so they don't make mistakes.,0
Get people to love the company so that they won't complain even when things are bad.,0
Encourage an atmosphere to try new and different things.,5
Encourage people to go home early if they get most of their work done.,0
Encourage employees not to bring weapons onto company property.,0
75. Effective communication is enhanced when:,0
We encourage feedback to all types of written and verbal communication.,5
We explain things at least five different ways so that even the dumbest person can understand it.,1
We are not side tracked by negative body language of the other person while we are being critical.,0
We do not criticize - condemn - or complain too much to our subordinates.,1
I speak clearly so others can not accuse me of being at fault if they don't understand.,0
76. To make better decisions - we need to remember:,0
That even Home Run King Babe Ruth made a LOT of mistakes.,5
To always stand by our decisions - no matter what happens or what changes.,0
Burn our bridges behind us so we won't be tempted to reverse our decision and go back.,2
That often making 'no decision' is a very good decision to make.,0
To be extremely careful because it would be really bad to make a mistake.,0
77. To put myself in a more creative frame of mind - I should:,0
Remember all the mistakes I have made in the past and then just relax.,0
Throw the rules of logic and reason out the window and let my mind fly.,5
Keep extremely busy and when I am not thinking about a thing - ideas will come to me.,0
Concentrate and force myself to come up with answer after answer until I feel creative.,0
Forget any crazy ideas that pop into my head and only try to remember a really practical one.,0
78. If I want to encourage my people to have more positive attitudes - I can:,0
Tell them I will limit pointing out of their mistakes to only one per day.,0
Help them set numerous small goals every day and then accomplish them.,5
Remind them to be extremely careful not to make mistakes which can get them fired.,0
Reward major accomplishments with some kind of present or gift.,3
Have our control systems provide them feedback on each deviation from ideal operation.,0
79. To manage MY time more effectively - I can:,0
Combine - delegate - and eliminate as many aspects of my job as possible.,5
Flatly refuse all interruptions during the day so as to get more done.,2
Ask for help on jobs that will cause me to work more than an extra 2 hours per day.,0
Do easy things first and save the hard things for later when I HAVE to finish up for the day.,0
Give others more things to do that I have been doing.,1
80. Greater productivity is often the results of:,0
Finding new ways to arrive at the same or better results.,5
Solving other people's problems for them so they can stay busy all the time.,0
Calling a meeting of five or more people whenever problems arise at work.,0
Letting the people solve all their own problems instead of making it just the job of managers.,2
Delay any risky decision making until I am sure no mistakes will occur as a result.,0
81. Careful Planning gets better results.  It is aided most when:,0
I am willing to extend goals to any point in the future when needed.,1
As I work my plan - I remain flexible to change and modify it to reach the goals.,5
I don't allow credit to go to subordinates to prevent them from getting satisfied and not working so hard.,0
The plan has unrealistic goals so as to keep people working hard every day.,0
I check to see if the project ever got done.,0
82. Stress slows down progress towards reaching goals.  I can cut stress by:,0
Worrying about all the things that might happen today so as to be ready for them.,0
Examine the worse thing that can happen and be ready.,1
Studying the Bible and other great teachings such as Zen - Budda - etc.,5
Reading books that make me laugh.,3
Wishing bad things away.,0
83. The most successful leaders get the best results when:,0
They try to keep their job a secret so others won't be able to replace them.,0
They take all the credit for good results and give none of it to others.,0
They really listen to employees - even their personal problems - and try to help.,5
They keep everyone really busy and don't poke their noses in other people's business.,0
They take care of all the detail work knowing that setting a good example is important.,1
84. A manager is showing the best leadership qualities when he or she:,0
Is aware of when their employees make mistakes.,1
Is acting like a real 'coach' assisting the people to grow and become all they can be.,5
Makes decisions whenever they are needed.,2
Is not aware of good work when it is done - thus encouraging people to work harder.,0
Only stands by his/her principles when it seems to be the popular thing to do.,0
85. Three traits that I look for in an EXCELLENT employee are:,0
Neat - pretty - attractive.,0
On time to work - neat - on time to leave work.,1
Understands some expectations of supervisor - friendly - slow to anger.,2
Dependable - Strives to improve performance - Shows team spirit.,5
Is punctual - carefull of how money is spent - clean.,1
86. I know the most important thing in delegating work to others is:,0
Do not ask for their input as they may say something that is impossible to do.,0
Let them begin the delegation with no outlines of limitations so they may achieve the maximum results.,0
Begin with small projects and unnecessary work to let them have some success first before the hard stuff.,0
Ask for input from the delegatee on possible ways to accomplish the results a better way.,5
Delegate fresh tasks to the people once a year.,0
87. The best motivational practice I can do for my people is:,0
To praise people in public and to also criticize them in public for maximum results.,0
During an argument - decide who is telling the truth and support them.,0
During an argument - decide on what's right and not who's right.,5
During an argument - let them fight it out and the let the strongest person win.,0
To praise people in private and criticize them in public for maximum results.,0
88. To keep my communications from being misunderstood - I can:,0
Explain things several different ways and then ask for feedback as to what I have explained.,5
Make the other person feel dumb - pointing out their mistakes in the past to make sure they listen.,0
Use written communications so I can prove I stated the objectives correctly if they 'mess up.',1
Use verbal communications so I can see the reaction in people's faces is they don't understand.,1
Keep my communications to a minimum - If they can figure things out for themselves - they grow.,0
89. 'Decision-making' results are enhanced to the maximum if:,0
All important decisions are handed over to committees.,0
I cover up any and all mistakes that I make to prevent loss of confidence in me as a leader.,0
I let others make all of the decisions for me - since that builds people.,0
I select the first solution to a problem that appears and implement it so as not to delay action.,1
Once a decision is made - I still seek fresh input - ideas - and feedback information.,5
90. When seeking fresh - new - and creative ideas - a great thing to do is:,0
Sit down and try to sketch out ideas and visual pictures to stimulate creative thinking.,5
Read joke books to get in a happy mind frame.,3
Be certain to remember all the things that didn't work before as fresh new ideas surface.,0
Let my mind wander during dull meetings to make that wasted time more productive.,0
Remember that I am no genius and most of the great ideas have already been discovered.,0
91. A great leader builds team spirit by:,0
Rewarding people when they discover a money saving plan worth over a month's gross revenues.,1
Seeing that all accomplishments large and small reflect on the whole team and everyone receives credit.,5
Having a team meeting at least once a week and serve refreshments.,1
Rewarding individual accomplishments which should make the team work harder.,1
Not rewarding the team for fear that may become the only thing that can motivate them.,0
92. To build my own attitudes and make them positive - I should:,0
Surround myself with similar - positive minded people.,5
Tell others that I want a compliment paid to me each time we meet.,0
Make a list of all the failures I have had to insure future actions will be successes.,0
Make sure I see the difficulty in every opportunity and not the opposite.,0
Walk briskly - breathe deep - and relax whenever possible.,2
93. To improve the process of managing time more effectively - I could:,0
Begin immediately on every project or job that comes accross my desk.,1
Clean off my desk at the end of each day so I have a good feeling each morning when I begin work.,1
Plan my work daily - weekly - and monthly on paper to have clear focus on what needs doing.,5
Never ask for help and take whatever time is needed to get jobs done by myself.,0
Pay no attention to things that waste my time or it would hurt my morale.,0
94. To 'empower' workers to achieve peak results - you must:,0
Let them make all of their own decisions.,0
Give them an understanding of their goals and authority to make most decisions.,5
Give them a raise in pay when they act with empowerment.,0
Make sure they understand that they will suffer the consequences if their decisions are bad.,0
Let them decide when and how their job is to be done and what the standards are to be achieved.,0
95. Empowered workers understand that:,0
They have a stake in the company and freedom to help the customers get more then expected.,5
They work in an atmosphere of total freedom to produce results for the company as they please.,0
They are free to set their own hours of work as well as days of the week - if they wish.,0
The company exists primarily to provide them a living and therefore will raise pay whenever voted upon by workers.,0
They now have the freedom to choose their work just as long as the company will see a profit from the department.,0
96. Empowerment generally is MOST effective when:,0
Managers give just a small amount of authority to each worker.,0
Workers understand the mission of the business and managers act as super coaches.,5
Managers hire only workers who have worked under empowered companies before.,0
Workers are given carefully outlined and detailed instructions on their job then freedom to work.,0
Leaders of the business are trained and have experienced in empowering the middle managers.,1
97. Many businesses have 'flattened' their structure to achieve more profits - which means:,0
They have eliminated any hierachial jobs that would make the workers at the bottom jealous.,0
There is only the president at the top of the company and workers at the bottom.,1
They have eliminated all the non-profitable divisions and kept only those that make a profit.,0
They have reduced scope and now concentrate on only one product line and do it well.,0
They have the leaders at the 'top' working directly with the 'workers' at the bottom.,5
98. The term 'un-heroic leadership' refers to:,0
Running a business where the leaders are all of medium quality and no 'heros'.,0
Giving the workers all the praise and criticism and the leaders are almost invisible.,2
The leaders are coaches who don't seem to be heros since they always give all the credit to the staff.,5
Making sure the management staff don't take the credit and don't want to be heros.,2
Letting the quiet and assuming leaders who are not heros get all the real credit.,0
99. ReEngineering the company can have negative results such as:,0
Causing the company to end up making a different product than they were doing before.,0
It may end up doing things so differently that most of the staff quits or is fired and the new company can not survive.,5
Making it necessary to look at all the old ways of doing things and tossing out many of them that don't work.,0
Ceasing to compete with the same products and ways of manufacturing that make it hard to be profitable.,0
Shaking up the management at the top of the company and making them unhappy.,0
100. Of ALL the ways to get peak performance and loyalty of workers - the best is:,0
Pay attention to all the good things people do and praise them in public at every opportunity.,1
Show each worker the value of his/her job and how it is important to the end result of the company.,1
Encourage each worker to assume a greater role in the company and responsiblity for success.,1
Communicate effectively and REALLY listen to workers all the time and assist at every chance.,1
ALL OF THE ABOVE.,5
****** THIS IS THE END OF THE TEST ******,0
Thank you for completing it,0
and taking the time to do your best.,0
Your raw total score in on the bottom Left.,0
Your average score for all is on the right,0
****** May successful Leadership be yours ****,0
END,0

