     
         **** THE FREQUENT FLIER MANAGER ****
     
                  TABLE OF CONTENTS                                                            
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     1. INTRODUCTION..............................1 
     2. SYSTEM OVERVIEW...........................2                            
          How FFM Works...........................2                              
          Traveler Record Structure...............2                              
          Operating the Displays..................3                              
          Operating the Menus.....................3                        
          Quick Key Definitions (Fx)..............4                        
          Exiting FFM.............................4                                     
     3. GETTING STARTED...........................5                              
          Installing FFM on your Computer.........5                              
          Initializing FFM....................... 6                                
          Adding the First Traveler Record........6                                     
     4. THE MAIN MENU.............................7                   
     5. THE FLIGHTS FUNCTION......................8           
          Add a Single Flight or Partner Use......9    
          Add Multiple Flights or Partner Uses...10     
          Add an Offset/Flight (Manual Miles)....11       
          Find a Flight or Partner Use...........11       
          Change a Flight or Partner Use.........11       
          Delete a Flight or Partner Use.........11       
          Retrieve a Traveler Record from Disk...12       
          Create a New Traveler Record...........12       
          Erase a Traveler Record from Disk......14       
          Reconcile with an Airline Report.......14       
          Sort Flights and Partner Uses..........14       
          Print all Flights and Partner Uses.....15                   
     6. THE CITIES FUNCTION......................16                        
          Add a City Pair or Partner.............17                        
          Add Multiple City Pairs or Partners....18                        
          Add an Inter-City Bonus................18                        
          Find a City Pair or Partner............18                        
          Change an Inter-City/Partner Bonus.....19                        
          Delete an Inter-City Bonus.............19                        
          Delete a City Pair or Partner..........19                        
          View Inter-City Distances..............19                                         
     7. THE REGISTER FUNCTION....................21                        
          Register a New Airline.................22                        
          Add a New Global Bonus.................26                        
          Find a Registered Airline..............26                        
          Change Award or Bonus Criteria.........26                        
          Delete a Registered Airline............26                        
          Delete a Global Bonus..................26                        
          Add/Change/Delete Membership Info......26                                    
     
     
     
     
     
     
     
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     8. THE AWARDS FUNCTION......................28
          Add a New Mileage Award................29                        
          Add a New Segment Award................29                        
          Find an Existing Award.................30                        
          Change an Award........................30                        
          Mark an Award as "Used"................30                        
          Delete an Award........................31
     
     9. THE SCHEDULES FUNCTION...................32                        
          Import Airline Schedules...............33                        
          Search for Flight/s....................34                        
          View Examples of Aircraft Seating......35                        
          Delete Previously Imported Flight/s....35
          Move a Flight..........................35
          Show Remaining Import Space............36                        
          Mark (Highlight) a Flight..............36                        
          Print all Schedules....................36
     
     10.OTHER FUNCTIONS..........................37       
          View/Change System Defaults............37      
          View/Change Traveler Defaults..........38       
          View a Graph of Monthly Activity.......38                        
          Change Status Display Criteria.........39                       
          Read or Write a Note...................39                        
          Turn On/Off Audible Sounds.............39                        
          Initialize the FFM System..............40                        
          Take the Display Tour..................40                        
          Show Available Space...................40                        
          Start a New Travel Year................40                        
          Optimize a Multi-Year Record...........41                        
          Display Distance between Two Cities....41                        
          Move FFM to Another Computer...........41                        
          View Examples of A/C Seating Plans.....42
          Determine Airport Codes/City Names.....42
     11. ALERT MESSAGES..........................43                              
          Error Messages.........................43                              
          Warning Messages.......................48                              
          Informational Messages.................50
     
     ATTACHMENTS.................................51                        
          Schedule Import Format Requirements....51                        
          Membership Information Display.........52       
     
     
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      SPECIAL NOTE FOR USERS OF THIS DISK BASED MANUAL :
      PAGE NUMBERS APPEAR ON THE BOTTOM-RIGHT OF EACH
      PAGE. EACH PAGE CONSISTS OF 58 PRINTABLE LINES.
      THE REFERENCED GRAPHICS ARE NOT INCLUDED - TAKE THE
      "DISPLAY TOUR" (SEE PAGE 40) AFTER INITIALIZATION TO
      VIEW THE DISPLAYS WHILE RE-READING THIS MANUAL.              
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