          ProAct Contact Management                           READ.ME
          Version 2.50


                                W E L C O M E    T O

                            P r o A c t  (tm) Version 2.5
                                    Demonstration
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             Contact Management, Action Planning, and Marketing Software

                       (c) Copyright 1992-1994 ProDomus, Inc.
                                 ALL RIGHTS RESERVED

          ProDomus has developed this software a one of a series of
          professional applications for the home, home office, and
          residential real estate management industry.  Every effort has
          been made to produce high performance programs that are
          affordable and easy to learn.

          Menus and two forms of on screen help guide every step.  Complete
          printed documentation clearly explains program operations and
          terminology.

          This demonstration program provides overview of program features
          and serves as a tutorial for learning basic functions.  It is
          developed using ProAct Version 2.00, and therefore does not
          reflect the multiple file set feature and imporved data entry
          fretures of Version 2.5 (see History Below).

          The full program can be is contained in PRACT25 where available
          as a single file (CompuServe) or PRACT25A and PRACT25B where
          split into two files.

          CONTACT MANAGEMENT

          ProAct integrates your address list, scheduling, and
          communication activities into one place.  Contacts are organized
          by last name and company.  Each my be profiled according to 10
          user defined categories.  Activities may be scheduled for each
          contact; these may include standard action plans that applied as
          appropriate to one or more contacts.  Telephone numbers may be
          dialed directly from the program; standard merge letters and
          documents produced; labels may also be printed in a variety of
          formats.


          WHY PROACT

          With a plethora of scheduling and contact programs on the market,
          one might ask why another?  The answer began with a presentation
          made to the MIT Enterprise Forum in Hartford describing the
          benefits that computerized contact management had for a small
          start up company.


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          This company had a good product but virtually no sales force
          other than it's president.  With the aid of a consultant, he
          developed a computerized sales system that allowed him to
          organize the selling process, breaking it down into a large
          number of discrete steps and then implementing it weekly with a
          half day's worth of temporary help.  Within not too long a time,
          the company displaced the dominant leader in the industry and
          today enjoys significant world wide sales, still with no sales
          force other than three or four people in their central office.
          The competition never knew what hit them.

          The central idea of breaking down the selling process and being
          able to track a large number of prospects and customers in
          different stages of this process was the genesis of ProAct.  When
          a prospect is identified, it means sending a series of documents
          or letters rather than a large sales package that is likely to
          move directly to the waste basket.

          It mean the company could introduce itself with a simple letter,
          in their case sent with a file folder and a card listing what was
          to come.  Then some background on the company, product
          descriptions, cost benefit evaluations,  and comparisons with
          other products would be sent in separate mailings.  Their
          procedure involved as many as 15 mailings before a call was made.
          By the time the call was made, potential customers were often
          well primed and ready to close.

          In their case, the closing process was also broken down into a
          series of steps as was the process of follow up after a sale,
          giving them a strong reputation for proactive service.

          The ability to track multiple activities was the underlying goal
          of ProAct.  We wanted to be able to create a variety of standard
          action sequences that could be applied to different contacts.
          This lead to the concept of "Action Plans", which consist of a
          series steps taking place at predetermined intervals after a
          designated starting date.

          We also want a program that was simple to operate.  Although many
          of the procedures are complex, we have added two forms of help
          which were not part of the original program developed in 1992.
          This consists of a key line at the forth line from the bottom of
          the screen which always shows the most important data entry and
          screen navigation keys active at any one time.  We have also
          added three lines of help at the bottom every screen;  these can
          be edited by the user.  Experience shows that few users think to
          press the F1 Help key and one line of help on the screen is not
          enough.  You may also have some special ways of doing things an
          want to bring it to the operator's attention by displaying it in
          bright red.  Both color and content can be changed.


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          Other goals included having the ability to dial the phone from
          within the program and to have a built in word processor capable
          of merging information within the body of letters and documents.
          We find that many customers have need for the ability to include
          such things as amounts and deadlines in their letters.  Thus
          there are a variety of ways to include dates ranging from an
          entry of number of days to dates calculated from the date of the
          document.

          The idea was also to keep the word processing program simple so
          that staff with limited training or even key people who can't
          type well or don't know the proper structure of a standard
          business letter, can use it easily.  To this end letter formats
          can be selected from a menu of thee options.  Left and right
          margins are fixed.  Lines are all 72 characters long.  Some
          control is given on vertical spacing.  Addresses and
          complimentary closes are included by answering yes or no to a
          menu question.  Merged fields are enter by making a selection
          from a pick list.  The program also includes a spelling checker.
          While this program has many features, long letters and documents,
          or letters and documents with special fonts and graphics are
          still best done with specialized word processors.

          Our primary customer base has been in the rental residential real
          estate industry.  The concepts in this program have been around
          for a while but rarely have been automated.  It's potential for
          resident retention programs covering the scheduling of period
          resident contacts can have a major impact on turnover, one the
          highest cost generators in the industry.

          We think these concepts have potential for many other users: the
          small business man running his own marketing activity, the
          individual running an association, the salesman in the field, or
          the job searcher trying to keep a name on top of an potential
          employer's desk.

          CHANGES FROM PRIOR VERSIONS

          VERSION 1.00

          Version 1.00 of ProAct was produced in 1992.  ProAct has evolved
          with use to reflect the needs and suggestions of its users.

          VERSION 2.0

          Version 2.00, developed in early 1993, added both functionality
          and improved the ease of use.  Among the new features were the
          following:

          o  User editable help.


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          ProAct Contact Management                           READ.ME
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          o  Revised schedule displays and the addition of a daily time
             schedule.

          o  Additional merge fields for merging the name of a person or
             activity within the body of letters and documents.

          o  Addition of a key line.

          o  Addition of filter sets.  Previously filters had to be
             redefined with each use.

          o  Addition of the pop up calendar for entering dates.

          o  Expansion of repetitive date functions.

          o  Addition of tagging procedures to schedule and contact
             listings.  Tags are temporary flags that are not stored with
             records.  Among other things, they permit easy transfer of
             groups of files to history records or updating of a group of
             actions to a new date.

          o  All menu selections have been changed to immediate execution
             when the first letter of selection is pressed.

          o  Standardized "Action" and "Filter" menus were added. These
             process individual and groups of records respectively.

          VERSION 2.5

          Version 2.5 incorporates changes made in January 1994.  These
          include the following:

          o  Multiple File Sets.  Complete separate lists can be developed
             with their own profile codes.  You might, for example, have
             separate sets for a business, personal mailing list, or an
             organization.

          o  Contact Data Entry.  The contact data entry screen has been
             redesigned to make data entry easier.  Pressing ALT+[Number]
             allows you to move directly to different parts of the screen
             without having to pass through all data entry fields.

          o  Registration.  The registration system has been modified to
             conform to ASP requirements.








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