Software Manager
Version 3.00

System Recovery Procedure
=============================================================================


This document provides a recovery procedure to be used if you can not
restart your system from the default boot drive after:

            o Installing New Software
            o Uninstalling Software
            o INI File Maintenance
            o AUTOEXEC.BAT and CONFIG.SYS File Maintenance

This procedure assumes that a boot diskette was created using the
procedure outlined in the Boot Diskette Procedure (BOOTPRO.TXT) located
in the main Software Manager Directory.

Changes were probably made to system configuration files that make your
system unable to start. This procedure guides you through the steps 
required to restore system configuration files from the archives
automatically created by the Software Manager Wizards.


System Recovery Procedure #1
============================

Follow the procedure outlined below if your system would not restart 
after installing a new software product or uninstalling a software product.

     [X]   Step   Action  
     ---   ----   --------------------------------------------------------
        
     [ ]    1.    Reboot your system using the boot diskette.

     [ ]    2.    Confirm you can access your hard drives. Use the command 
                  listed below at the DOS prompt to test each hard drive.

                       DIR   ?:\*.* /S /P
             
                  Replace ? with a hard disk drive letter.
 
                  *** IMPORTANT ***

                  IF YOU ARE UNABLE TO VIEW THE DIRECTORIES OF EACH HARD
                  DRIVE, SUSPECT A HARDWARE PROBLEM. CONTACT YOUR
                  HARDWARE MANUFACTURER FOR FURTHER INSTRUCTIONS. DO NOT
                  PERFORM THE FOLLOWING STEPS OF THIS PROCEDURE.                        

     [ ]    3.    Copy COMMAND.COM from your boot diskette to the root
                  directory of your default hard drive. For example, if
                  your default hard drive is C and your boot diskette is in
                  drive A, the DOS command would be: 
              
                            COPY A:\COMMAND.COM C:\COMMAND.COM

     [ ]    4.    Copy the AUTOEXEC.BAT and CONFIG.SYS files from the 
                  Software Manager VAULT\SOFTMGR subdirectory to the root
                  directory of your default hard drive. For example, if the
                  main Software Manager directory is C:\SOFTMGR and 
                  your default boot drive is C, the DOS commands would be:

                      COPY C:\SOFTMGR\VAULT\CFGSAVE\AUTOEXEC.BAT C:\                                                          
                      
                      COPY C:\SOFTMGR\VAULT\CFGSAVE\AUTOEXEC.BAT C:\ 

     [ ]    5.    Copy the Windows initialization files from the Software
                  Manager VAULT\SOFTMGR subdirectory to the Windows 
                  main directory. For example, if the main Software Manager 
                  directory is C:\SOFTMGR and the main Windows directory is
                  C:\WINDOWS, the DOS commands would be:

                      COPY C:\SOFTMGR\VAULT\CFGSAVE\*.*  C:\WINDOWS\*.*
                      
                      DEL  C:\WINDOWS\VERFILES.LST
                      DEL  C:\WINDOWS\AUTOEXEC.BAT
                      DEL  C:\WINDOWS\CONFIG.SYS

 
     [ ]    6.    Restart your system without using the boot diskette.

     [ ]    7.    Start the Software Manager. Additional recovery steps
                  may be required. If the Software Manager starts 
                  normally, no further action is required. Otherwise
                  follow the instructions presented by the Software 
                  Manager to complete the recovery procedure.
  

System Recovery Procedure #2
============================

Follow the procedure outlined below if your system would not restart 
after changing a Windows INI file or the DOS configuration files
(AUTOEXEC.BAT and/or CONFIG.SYS).

     [X]   Step   Action  
     ---   ----   --------------------------------------------------------
        
     [ ]    1.    Reboot your system using the boot diskette.

     [ ]    2.    Confirm you can access your hard drives. Use the command 
                  listed below at the DOS prompt to test each hard drive.

                       DIR   ?:\*.* /S /P
             
                  Replace ? with a hard disk drive letter.
 
                  *** IMPORTANT ***

                  IF YOU ARE UNABLE TO VIEW THE DIRECTORIES OF EACH HARD
                  DRIVE, SUSPECT A HARDWARE PROBLEM. CONTACT YOUR
                  HARDWARE MANUFACTURER FOR FURTHER INSTRUCTIONS. DO NOT
                  PERFORM THE FOLLOWING STEPS OF THIS PROCEDURE.                        

     [ ]    3.    Copy COMMAND.COM from your boot diskette to the root
                  directory of your default hard drive. For example, if
                  your default hard drive is C and your boot diskette is in
                  drive A, the DOS command would be: 
              
                            COPY A:\COMMAND.COM C:\COMMAND.COM

     [ ]    4.    Create inventory the configuration files modified 
                  the last successful system start. If you have also
                  installed or uninstalled software, assume that all
                  configuration files have changed.

                        [X]   Configuration File List  Archive Location
                        ---   -----------------------  ----------------

                        [ ]   AUTOEXEC.BAT             VAULT\AUTOEXEC
                        [ ]   CONFIG.SYS               VAULT\CONFSYS
                        [ ]   WIN.INI                  VAULT\WININI
                        [ ]   SYSTEM.INI               VAULT\SYSINI
     
     [ ]    5.   Restore configuration files from archives. For each
                 file on the inventory created in step 4, perform
                 steps A and B below.

                 A.Using DOS commands or the file manager, locate the
                   file the highest numbered name with a date before the
                   last successful system startup. For example, suppose only
                   the CONFIG.SYS file has been modified and the main 
                   Software Manager directory is C:\SOFTMGR. Use the file
                   manager or DOS commands to locate all files in the 
                   C:\SOFTMGR\VAULT\CONFSYS directory that were with a date
                   before the last system startup. Suppose two files are
                   identified: C000100.SYS and C000101.SYS. In this case
                   the file would be C000101.SYS.

                 B.For the CONFIG.SYS or AUTOEXEC.BAT files, copy the archive
                   file determined above to the root drive of the default
                   hard disk. To complete the example, assume the default
                   hard disk is drive C, the DOS command would then be:
                       
                         COPY C:\SOFTMGR\VAULT\CONFSYS\C000100.SYS C:\

    [ ]    6.    Restart your system without using the boot diskette.             

                 

                            
*** End of RCVRPRO.TXT ***
