=============================================================================
Fastback Plus for OS/2      Version 1.02        README.TXT             6/2/95
=============================================================================

Thank you for purchasing Fastback Plus for OS/2.  This file contains some last
minute information concerning the installation and use of Fastback Plus for
OS/2.  Fastback Plus for OS/2 supports the following version levels of OS/2:

        Version 3.0  Warp release (and all associated FixPaks up to and
                                   including 005)
        Version 2.11 release.  
        Version 2.10 release.
        Version 2.10 with 2.11 Service Pack.  
        Version 2.0  with 2.10 Service pack ONLY.
     
SECTIONS:  
========= 
        1.  Installation
        2.  Fastback Objects
        3.  Fastback Plus
        4.  Creating Recovery Disks / Crash Recovery
        5.  Fastback Procedure
        6.  Floppy Support
        7.  QIC Support
        8.  SCSI support
        9.  Network Drives, Hard Drives, Removables
        10. Setting CPU Priorities and Buffer Allocation 
        11. Contacting Technical Support

================
1. INSTALLATION:  
================

1.0 -   New install procedure for version 1.02
---
Included in Fastback Plus for OS/2 version 1.02 is 2 separate install
programs.  You should decide which would be more appropriate for your
uses and select run the proper one to execute the install.
Here is the procedure for each of the programs:

INSTALL.EXE:    INSTALL.EXE will perform the following:  A first time
install of Fastback Plus for OS/2, or an install over a previous version of
Fastback Plus for OS/2.  INSTALL.EXE will preserving your existing procedures
and device objects, but it will erase all history files out of the history
folder, unschedule all scheduled backups, and clean out all previous Fastback
Plus for OS/2 references out of the OS/2 ini files.

UPDATE.EXE:     UPDATE.EXE will perform the following:  It will only
install if it finds a previous version of Fastback Plus for OS/2 installed on
the system.  It will also preserve all existing procedure and device
objects.  All history files and scheduling information will also be
preserved.

1.1 -   Note on the Install Procedure
---
The installation of Fastback Plus for OS/2 REQUIRES that your machine be
rebooted to prepare for the last phase of the install.  However, though
INSTALL will ask you for a confirmation to SHUTDOWN at the end of the first
part of the installation process (this is required to load our DEVICE DRIVERS
and our environment settings), you do not need to shutdown immediately.
Before doing so you may switch to other applications, command shells, etc.,
and close those applications, saving any open files as needed.  You must
then confirm the shutdown and, when the system reboots, double click on the
Fastback Install Icon on the Desktop to complete the installation.  Rebooting
after this step is not necessary.  Fastback will be loaded and ready to use.

1.2 -   Installing on Networks.
---
Although Fastback Plus for OS/2 is fully compatible with Netware for
OS/2, IBM Lan Server, and Microsoft Lan Manager, do not attempt to install
Fastback Plus for OS/2 to a network drive.*

Central to the operation of Fastback Plus for OS/2 is one, or possibly two,
device drivers which need to be installed to complete the installation and for
Fastback Plus to run.  For this reason, Fastback must be installed LOCALLY.

        * (EXCEPTION:  If you have a diskless workstation that uses boot proms
on the network card to connect to the network, then you may install FB/2 on a
network drive.)                                                           

1.3 -   Naming the Fastback installation directory.
---
Fastback Plus will not allow you to install to an HPFS extended directory
name.  In other words, you must install Fastback Plus to a directory name that
is FAT-compliant. Fastback Plus will have no problems with backups or restores
from or to HPFS and FAT volumes, but the Fastback device drivers, required for
Fastback Plus' operation, require that standard FAT directory naming be used
when installing.

NOTE: You will be unable to rename the Fastback directory after Fastback Plus
has been installed.

1.4 -   Changes made to the CONFIG.SYS.
---
When Fastback Plus for OS/2 installation completes, your CONFIG.SYS file will
have been backed up to a file named CONFIG.FBP.  Below is a list of the
changes made to the CONFIG.SYS file:
i.      The Fastback DLL directory (eg: C:\FASTBACK\DLL) will be added to the
        LIBPATH statement.
ii.     The Fastback HELP directory (eg: C:\FASTBACK\HELP) will be added to 
        the HELP environment variable.
ii.     FASTBACK.SYS is the central device driver required by Fastback Plus 
        and will also be added to the CONFIG.SYS.
        (eg:DEVICE=C:\FASTBACK\DLL\FASTBACK.SYS)
iv.     If SCSI support is required, the OS2SCSI.DMD driver (already loaded on
        your system by OS/2) will be added as a BASEDEV statement
        (eg:BASEDEV=OS2SCSI.DMD) if it is not there already.
        If you chose SCSI tape at install time you will also see a DEVICE 
        entry in the CONFIG.SYS similar to DEVICE=C:\FASTBACK\DLL\FBSCSI.SYS.

1.5 -   Uninstalling Fastback Plus for OS/2.
---
Because Fastback Plus for OS/2 modifies the object hierarchy of OS/2, it is
very important that, should you need to UNINSTALL Fastback Plus, you should
follow these steps:
i.      Be sure to FIRST run INSTALL from your distribution diskette (or from
        your /fastback/dll directory), and select "REMOVE" to proceed with the
        removal process, which will reverse any changes which were made to
        OS/2 Presentation Manager.  This will not remove the Fastback Plus
        statements from your CONFIG.SYS but it will delete all of the 
        installed files that are not currently being used by Fastback Plus
        and OS/2. (The DLL subdirectory of FASTBACK will remain locked, even
        after the "REMOVE" process is run, until the path "C:\FASTBACK\DLL",
        or its equivalent, is removed from the LIBPATH statement in the
        CONFIG.SYS and the machine rebooted, as in Step ii. You will be unable
        to delete the Fastback Plus for OS/2 directory until then.)
ii.     Manually edit the CONFIG.SYS and remove "C:\FASTBACK\DLL" or it's
        equivalent from the LIBPATH line of the CONFIG.SYS, and any other
        entries, including the HELP= and DEVICE= entries found there, as noted
        above in "1.4 - Changes made to the CONFIG.SYS," then REBOOT.
iii.    Since you are no longer loading the device drivers that Fastback
        Plus needs, you will now be able to delete the remainder of the
        Fastback Plus directories, and subsequently, any remaining Desktop
        objects.                                                        

2. Fastback Objects:  
====================

NOTE: For detailed procedures on using Fastback Plus' drag and drop
methods refer to the file DRAGDROP.TXT on the installation diskette or
in your Fastback Plus folder.

2.1 -   After Install.
---
After install, you will notice that a new TEMPLATES folder has been created in
the Fastback Folder.  This contains the Templates for the user interface,
devices, and procedures that make up the Fastback Plus for OS/2 environment.
Should problems occur with one or more objects, you can simply delete (shred)
the problem object and pull a new object from the Fastback Plus Templates
folder to replace the one you deleted.  You will also find this feature
helpful since you can easily create multiple objects for devices or procedures
to represent specific functions, or to allow for different settings.  These
objects can be moved and stored wherever you prefer.

2.2 -   Device Objects.
---
If your system has multiple SCSI tape drives, it would be preferable to have 
a separate object for each tape drive or System Device to allow ease of use.
For SCSI tape drives, simply drag another object from the "SCSI Tape" template
in the Fastback Plus Templates folder for each additional SCSI tape device, 
and select the intended tape device for each object in the HARDWARE page of 
the object's settings notebook.  You can even have multiple objects for EACH
tape device, if you wish.  Just rename the object to a unique and appropriate
name for its function.  Perform these steps for any other device for which you
need to create an additional object.

2.3 -   Rebuilding the Fastback Templates Folder.
---
Should one or more of the templates in the Fastback Plus templates folder be
deleted or corrupted for some reason, a very simple method exists to rebuild
it. The main OS/2 Templates folder on your Desktop has an interesting feature:
when you open it, it issues a command which recreates all templates which do
not exist or have become invalid.  This also applies to the Fastback Templates
folder.  To recreate the templates in the Fastback Templates folder,
simply open the OS/2 Templates Folder on your desktop.  When you return to
your Fastback Templates folder, your Template icons will have returned.

3. Fastback Plus Object
=======================

3.1 -   For migrating DOS users.
---
If you have ever used the DOS or Windows versions of Fastback Plus, you will
feel right at home after clicking on the Fastback Plus Object.  This action
provides you with a menu driven interface similar to the ones found in the DOS
or Windows environments; the terminology will be basically the same, unless
OS/2 terminology is more appropriate for a particular function.  There are
also HELP buttons in each window, where appropriate, should you need
assistance or further explaination, and a "Fastback Information Line" (FIL) at
the bottom of the main window, which describes each selected menu item briefly
to help guide you around the menu.                                         

3.2 -   Where is my drive?
---
Go into the Fastback folder and select the Fastback Plus Object.  Under the
"Backup" menu, select "Backup To".  What you should see listed are the names
of each of the device icons that appear in the Fastback folder.  Suppose 
that you don't see your B:  floppy drive listed here, or a second tape
drive, or even a Syquest or Bernoulli.  What do you do?
i.      Close Fastback Plus and open the Fastback Templates folder and drag
        a new object for the missing device into the Fastback Folder.
ii.     Open the settings page of the new object and select hardware (or PATH
        in the case of a System Device object).
iii.    Select the drive, type of drive, media, settings, or path that you 
        wish to use, depending on the options available for the particular
        object you are creating.
iv.     Turn to the General page and change the title so that you will
        recognize this as your drive object.
v.      Start the Fastback Plus object again and select "Backup To".  You
        should now see your new drive object in the list.

3.3 -   Backup Estimates.
---
When Fastback Plus generates an estimate of the size, time and media required
to perform a backup, it does so in the following manner:  FB/2 collects the
file and extended attribute (EA) sizes from the list of files which you've
selected for backup, makes its calculations based upon these numbers, and
estimates compression to calculate the estimated number of disks or tapes
required.  While viewing this estimate, keep in mind the considerations as
outlined in MOREINFO.TXT.  In general, though, the estimate is fairly
accurate.

3.4 -   Selective Restores.
---
When using the Fastback Plus user interface for selective restore from a
multi-volume backup, a certain procedure must be followed.  After restoring
the history file, Fastback Plus will know which particular volume or volumes
contain the files you have selected for restore, so that when the restore
operation begins, Fastback Plus can prompt for the correct volume without the
necessity of reading through each volume.  For this to work, you should:

i.      Set the "Restore From" device.
ii.     Retrieve the history file for the backup you wish to restore.
        When the list of files on the volume comes up, it is important
        that you select a history file (a history file does _NOT_ have
        a numeral extension) to retrieve and not a data segment.
iii.    Select the appropriate backup set (refer to user's manual for
        these steps).
iv.     Select "Choose Files" from the Restore menu.
v.      After choosing the files you want to restore, DO NOT exit
        Choose Files, but instead, select the "Go" button (on the
        button bar, it's the button with the arrow pointing to the
        right, like on a stereo cassette player), which will send you
        directly to the Restore Progress window.
vi.     Click the Restore button which appears on the right side of
        the Progress panel.
vii.    Fastback Plus will begin the Selective Restore, prompting for
        the appropriate volumes, and ending the operation when all the
        selected files have been restored.                             

4. Creating Recovery Sets / Crash Recovery
==========================================

For information on creating Recovery Disks and Recovery procedures after a
crash please refer to the file RECOVERY.TXT located on the installation 
diskette.

5. Fastback Procedure:  
======================

5.1 -   Chooser View
---
The "Chooser View" is the window that you get when you double click on the
icon labeled Fastback Procedure.  It lets you choose files and settings for
your backups.  Simply click on the + or - buttons in the tree shown on the
left to expand or collapse that portion of the tree, and double-click on any
directory or drive letter to select all files in that drive or directory, as
well as all files in all directories beneath it, inclusive.  You can also
individually select/deselect files on the right side by the same method.  In
fact, you can grab selected (Ctrl+click) groups of files, or selected
directories, or directories with selected files in them, onto a backup device
object in the Fastback Folder, and the Backup Progress window will appear for
you to begin your backup of these files.  This Chooser View works the same for
Backups or Restores if called from the Fastback Procedure Object or from a
History file Object, which will be found in the History directory, in the
Fastback directory, after a backup is completed, or a History file is
Restored.

5.2 -   Settings Notebooks
---
All the same options found in the Options button on the Chooser View are found
in the settings pages of each object.  The only thing you cannot do from the
settings pages is actually select files to backup or restore.

5.3 -   Scheduling Procedures
---
Procedures can be scheduled at specific days and times throughout the month by
selecting the button which looks like a DayTimer, at the top of the
Procedure's Chooser View window.  When you open this Scheduler Window, you
need only select the Week(s), Day(s), Frequency, and time which the backup
procedure you've created will run, confirm the next scheduled run at the top
of the window, and then OK to close the scheduler and close the Procedure by
selecting the button which looks like an Exit Door.  The procedure will then
run at the selected time(s).  To check that the procedure is scheduled,
you can open the Fastback Plus Schedule folder, and you should see a
shadow of your corresponding procedure; the procedure should also be
cross-hatched in all folders.
                                                                            
6. Floppy Support:  
==================

Due to the baseline philosophy of OS/2, access of diskette drives is much
different from the logistics that Fastback Plus for DOS uses.  Fastback Plus
for OS/2 ties in to the existing DASD support of diskette drives, rather than
bypassing it.  Because of this, you may notice irregular behavior of diskette
drives while backing up (to diskette).

When Fastback Plus begins backing up, the diskette will begin getting polled
for the existence of a diskette.  This will be evident by a flashing of the
diskette drive access lights about once per second.  Do not be alarmed by this
behavior, as it is normal for the operation of Fastback plus.

System Device (System Default)

Using a diskette drive as a System Device is a different method.  This
requires that your diskettes be formatted, and will write compressed backup
segments to the path specified on the Hardware page of the Settings Notebook
for the System Device Icon.  This method should be used if you wish to "port"
data from one machine to another, and the target machine has a head alignment
difference with the source machine.  The system device can be used with any
logical drive letter, not just diskette drives.  (See part 8, below, "Network
drives, Hard drives, and Removables" )

Because of this, should OS/2 detect a write fault (unformatted sector,
unmarked bad sector, etc), you could have an annoying problem.  To prevent
this, ensure that you have enough preformatted diskettes available when using
this object as a target device.
                                     
7. QIC Support:
===============

7.1 - Drives Supported
---

At time of release, Fastback Plus for OS/2 has been tested with, and will
support, QIC drives by the following manufacturers:

        Colorado Memory Systems Jumbo 250
        Colorado Memory Systems Jumbo 120
        AIWA
        Archive XL-80
        Archive XL-40
        Archive 5540
        Archive 5580
        IOMEGA 250
        Mountain FileSafe 8000Plus
        Summit 120
        Summit 250
        Conner 250

NOTE:  FB/2 DOES NOT support the PARALLEL PORT, Travan, or "extended" QIC
formats of any of these drives at this time.

Fastback Plus for OS/2 DOES supports the FC-10, FC-20, and TC-15 controller
cards produced by CMS; we DO NOT support the controller cards of any other
manufacturers at this time, however.  If you use one of these cards, you must
first open the SETTINGS NOTEBOOK for the QIC Tape object that is created in
your Fastback Folder.  The only valid DMA channels are 1, 2, and 3.  You 
must configure your CMS card to run at one of these DMA's.  Refer to your
Fastback Plus for OS/2 user's manual for configuration instructions.
                                                                        
8. SCSI Support:  
================

8.1 -   SCSI Cards Supported
---
The following SCSI adapters have been tested successfully with Fastback Plus
for OS/2:

        Adaptec 151x
        Adaptec 152x 
        Adaptec 154xB
        Adaptec 154xC 
        Adaptec 154xCF 
        Adaptec 164x 
        Adaptec 174x 
        Adaptec 274x 
        Adaptec 284x
        AMI Fast Disk
        Buslogic 445
        Buslogic 542
        Buslogic 545
        Buslogic 742
        Buslogic 747
        DPT Smartcache III
        Future Domain 850
        Future Domain 950 
        Future Domain 16x0 
        Future Domain 16x0 SVP
        IBM INT-4b, SCSI-III
        Trantor SCSI (Parallel and PAS-16)
        Ultrastor 14F
        Ultrastor 24F
        Ultrastor 24FA
        Ultrastor 34F

Any SCSI adapter which supports the IBM SCSI command specification via
OS2SCSI.DMD should operate properly with Fastback OS/2.  The following card(s)
DO NOT support this specification and are therefore unusable by Fastback Plus
for OS/2 at this time:
        Future Domain 7000EX
                                                                           
8.2 -   SCSI Tape Drives supported
---
The following SCSI Tape drives have been tested successfully with Fastback
Plus for OS/2:

        Archive Viper 2060
        Archive Viper 2150
        Archive Viper 2525
        Archive Python 4320
        Archive Python 4322
        Archive Python 4350
        Colorado Memory Systems PowerTape PT-25
        Colorado Memory Systems PowerTape PT25E
        Exabyte 2501 
        Exabyte 4200c
        Exabyte 8200
        Exabyte 8205
        Exabyte 8500
        Exabyte 8505
        Exabyte 8500c
        HP 35470A
        HP 35480A
        IBM 3421 Model 023 
        Sony SDT-4000 
        Sony SDT-5000
        Tandberg 3600 
        Tandberg 3620 
        Tandberg 3800 
        Tandberg 3820 
        Tandberg 4100 
        Tandberg 4120 
        Tandberg 4200
        Tandberg 4220
        Tecmar QT-250
        WangDAT 1300
        WangDAT 2600
        Wangtek 5099 
        Wangtek 5150 
        Wangtek 5250 
        Wangtek 5525 
        Wangtek 51000 
        Wangtek 6130

NOTE: The Tecmar QT-250 (Wangtek 5150) does not operate properly with
certain types of MicroChannel SCSI adapters.  It does function properly
on all other types of system busses tested, however.                       

8.3 -   Bulk Erasing 4mm and 8mm Tapes.
---
Often bulk erasing a tape is used as a security measure to wipe out any
confidential data on a tape.  These tapes are usually thrown away afterwards.
Make sure not to accidentally use one of these tapes.  They will usually crash
the tape drive, maybe even crashing the SCSI card.  If the card locks,
the operating system will often lock next.

8.4 -   Transferring data between drives.
---
Not all drives are created equal.  Many tape drives use the same tapes but
they do not always create tapes that are interchangeable.  For example:  The
Exabyte 4200c is a 4mm DAT drive that uses compression when it writes to the
tape.  The Sony SDT-4000 is also a 4mm DAT drive that uses compression, but it
can not read the data created on the Exabyte because they use different
compression techniques.

8.5 -   Fastback does not see my SCSI drive.
---
Should Fastback fail to "see" your SCSI drive, then there are some
possibilities that could correct your problems.
        -The SCSI device is locked.  Shutdown OS/2 and your machine and turn
off any external SCSI devices.  After pausing about 30 seconds, power on all
external SCSI devices and power on your CPU.  The Fastback Plus SCSI driver,
FBSCSI.SYS should load.
        -The SCSI Bus is improperly terminated.  Improper termination of the
SCSI bus can result in unpredictable behavior from no identified devices to
multiple shadows of one or more devices to system lockups.  Does the device
work correctly under a true DOS boot?  If not, then it is probably a
hardware/termination problem.  Check your controller card and device's 
documentation.
        -A SCSI device ID conflict exists. Check the SCSI ID of each installed
device to be certain that no conflicts exist.  

9. Network Drives, Hard Drives, Removables:
=============================================

These resources can also be used as backup targets using the System Device
Object.  Peel off a System Device Object from the Fastback Plus for OS/2
Templates folder and drag it wherever you would like to keep the object 
(eg: Fastback Plus folder, your Desktop).  Right click on the System Device 
Object and open up Settings.  Select the hardware tab of the settings
notebook - you will see a setting for drive and path.  Define a logical drive
that points to the network resource which you wish to use as a target. Any device which
is or can be defined as a logical drive and file system can be backed up in
this manner.

NOTE TO USERS OF IBM LAN SERVER V 3.0:
It is necessary to use the Lan Requester Service Pack for version 3.0 in order
to prevent problems with backup while accessing a Lan Server resource.  Should
you encounter any problems during backup, contact your local IBM Reseller or
Support Center for an upgrade.                                           

10.  Setting CPU Priorities and Buffer Allocation:
===================================================

10.1 -  SCSI Tape Performance.
----
SCSI devices may require some modification of the priorities and buffer
allocation to get optimum performance.  These settings can be found on the
Priorities page of each device's Settings notebook, as well as the slide
switch icon in the Chooser View of the Fastback Plus interface and Procedures.
Each allocated buffer is 32k in size for QIC, Diskette, and System Devices,
and 64k in size for SCSI devices.  (So that if all buffers are used, then a 1
Mb buffer results, except for SCSI devices, which will result in a 2Mb 
buffer.) Depending on the data throughput of the selected device, you may need
to increase or decrease the buffers allocated.

10.2 -  Device or Procedure buffer allocation.
----
A potential for confusion exists in the order of precedence between the
buffers allocated in the device settings, and the buffer allocation found in
the procedure itself.  When a procedure is "pointed to" a particular device,
the procedure attempts to allocate the buffers as to its own settings, in as
much as the device's buffer allocation maximum will allow.

For example, the Floppy Device will allow a total allocation of either 4 or 8
buffers ( 128k - 256k ), while the procedure allows up to 32.  If within the
procedure, you select 16 buffers, and within the device settings for the
Floppy Device, you have selected 4 buffers, then the buffers used in the
procedure will be set to 8.

10.3 -  CPU priorities.
----
Since OS/2 is a true multitasking operating environment, Fastback Plus for
OS/2 allows you to set the priority of operations.  This provides you with a 
method to compromise between the backup performance and the the 
performance of other tasks concurrently running in your environment.  It is
suggested, in any case, that your backups be set to a low - medium priority,
so that the performance of your Workplace is affected by Fastback Plus as
little as possible.  If your backups are kicked off late at night when there 
is little or no other tasks running, you may want to put the priority up
into the high region, since other tasks' performance may not be an issue.

10.4 -  The Default button.
----
As with most settings for objects within OS/2, there are default buttons for
the Priority and buffer allocation within the Fastback Procedure.  However,
this button ONLY sets the priority level, and leaves buffers completely
unaffected.  The hierarchy of buffer allocation level has no real defaults,
since this decision is a result of a comparison between the settings of the
Device and Procedure objects.                                           

11.  Contacting Technical Support 
=================================

Symantec provides free 90-day technical support to registered users of
Fastback Plus for OS/2.  Call the number below for technical support and have
the information listed below ready for the technical support representative.

Technical Support:  (503) 465-8420

Information you should have ready:

i.      Your name and registration information.
ii.     The make and model of your system, including hard drive capacity and
        total installed RAM.
iii.    The version of OS/2 installed (2.1, 2.1 service pack, 2.11 service
        pack, or Warp with or without service packs).
iv.     The make and model of installed storage devices, QIC tape, SCSI tape,
        optical disks, etc., as well as the make and model of the 
        device controllers.

You may also wish to take advantage of our online support options.  Symantec
offers support for all of its products online on Compuserve, America OnLine
(AOL), Symantec's BBS, and Symantec's FTP Server.
        
        -On the internet, FTP to ftp.symantec.com and login as
         "anonymous".  Fastback Plus for OS/2 files will be located in the
         /public/os2/fastback directory.

        -On Compuserve, GO SYMANTEC at any !  prompt to access the SYMANTEC
         Forum Menu, where you can select the Symantec Fifth Generation 
         Systems Forum.  Or, you can GO SYMFGS to get to that Forum directly.
         Support for FB/2 is given in section 3, Fastback OS/2.
        
        -On AOL, use the keyword SYMANTEC to get to our support forum.  Just
         post a message with your problem, and we will respond promptly.
        
        -You can also access the Symantec BBS, 24 hours a day, 7 days a
         week, for support:  503-484-6669 at 14.4 - N,8,1 and 503-484-6699 at
         2400 - N,8,1.  Read the bulletins for instructions on how to post a
         message requesting support.

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