California Research and Education Network Briefing Package No. 5 December 13, 1993 CalREN, a Pacific Bell Trust Table of Contents I. CalREN Briefing Packages/Distribution List II. Asynchronous Transfer Mode (ATM) - Greater Los Angeles Area Briefing Session Synopsis III. RFP Status & Schedules IIIa. Asynchronous Transfer Mode (ATM) - San Francisco Bay Area IIIb. Asynchronous Transfer Mode (ATM) - Greater Los Angeles Area IIIc. Education IIId. Health Care IIIe. Community, Government, and Commercial Services IV. CalREN Contact Information APPENDIX A: ATM - Greater LA Area Briefing Session Overheads APPENDIX B: ATM - Greater LA Area Briefing Session Questions and Answers APPENDIX C: Pacific Bell Applications Bulletin Board Access & Options I. CalREN BRIEFING PACKAGES/DISTRIBUTION LIST We have been inundated with requests to be added to our mailing list and for previous Briefing Packages. With that in mind, we would like to clarify what our current procedure is. When we receive a request for our Request for Proposal (RFP) packages, we send Briefing Package No. 4 which includes our Education, Health Care, and Community, Government, and Commercial Services RFP packages (unless you specifically request one or both Asynchronous Transfer Mode RFPs). Further, at that point you are also added to our CalREN Distribution List so that you will receive all future CalREN mailings. It has not been our procedure to send all previous Briefing Packages. Previous Briefing Packages have not been sent for two reasons: 1) the content that is applicable to those interested in responding to the community-of-interest based RFPs is essentially duplicated within the RFP packages, and 2) paper, reproduction, and postage costs are exorbitant. The following content synopsis should help you decide whether you require one or more previous Briefing Packages (alternate information sources are shown in brackets): Briefing Package No. 1 - High level overview of the CalREN program. [All pertinent program overview information is contained in each CalREN RFP and was presented at CalREN Briefing Sessions.] Briefing Package No. 2 - Overview of the CalREN RFP process and San Francisco Bay Area Asynchronous Transfer Mode RFP. [All pertinent RFP process information is contained in each CalREN RFP and was presented at CalREN Briefing Sessions.] Briefing Package No. 3 - Greater Los Angeles Area Asynchronous Transfer Mode RFP. Briefing Package No. 4 - Education, Health Care, and Community, Government, and Commercial Services RFPs. The CalREN staff is very small, and we want to be sure that we spend our time in the ways that best serve you. We appreciate you considering the necessity of documentation requests. II. ASYNCHRONOUS TRANSFER MODE (ATM) - GREATER LOS ANGELES AREA BRIEFING SESSION SYNOPSIS The CalREN Briefing Session for the Asynchronous Transfer Mode (ATM) RFP was held on November 18, 1993 at Pacific Bell in downtown Los Angeles. Attendance at the session was optional, and not necessary to formulate a promising proposal. The session consisted of overviews of the CalREN program, the RFP process for ATM - Greater Los Angeles Area, and an overview of ATM service. All overheads used in the meeting are provided in Appendix A. The session concluded with a question and answer segment. All questions and answers generated in the session are provided in Appendix B. III. RFP STATUS & SCHEDULES The RFP schedules are subject to change. Changes will be communicated through subsequent CalREN briefings. IIIa. Asynchronous Transfer Mode (ATM) - San Francisco Bay Area Status: The acceptance window for responses began on November 1, 1993 and ends on December 15, 1993. The project approval process began on November 2, 1993, and concludes on February 15, 1994. Schedule: Issue Briefing Accept Approve RFP Session Responses Projects ________________________________________________________ 9/3/93 9/23/93 11/1/93 to 11/2/93 to 12/15/93 2/15/94 IIIb. Asynchronous Transfer Mode (ATM) - Greater Los Angeles Area Status: A briefing session for the ATM - Greater Los Angeles Area was held on November 18, 1993. The Briefing Session synopsis and question and answer record are included in this briefing package. Schedule: Issue Briefing Accept Approve RFP Session Responses Projects ________________________________________________________ 10/15/93 11/18/93 2/15/94 3/31/94 IIIc. Education Status: Briefing Sessions for the Education RFP were held on December 7th and December 8th. The synopses and question and answer records from those sessions will be provided in CalREN Briefing Package No. 6. Schedule: Issue Briefing Accept Approve RFP Sessions Responses Projects ________________________________________________________ 11/1/93 12/7/93 (North) 3/14/94 4/15/94 12/8/93 (South) IIId. Health Care Status: Briefing Sessions for the Health Care RFP were held on December 7th and December 8th. The synopses and question and answer records from those sessions will be provided in CalREN Briefing Package No. 6. Schedule: Issue Briefing Accept Approve RFP Sessions Responses Projects ________________________________________________________ 11/1/93 12/7/93 (North) 2/28/94 3/25/94 12/8/93 (South) IIIe. Community, Government, and Commercial Services Status: Briefing Sessions for the Community, Government, and Commercial Services RFP were held on December 7th and December 8th. The synopses and question and answer records from those sessions will be provided in CalREN Briefing Package No. 6. Schedule: Issue Briefing Accept Approve RFP Sessions Responses Projects ________________________________________________________ 11/1/93 12/7/93 (North) 3/28/94 4/29/94 12/8/93 (South) IV. CalREN CONTACT INFORMATION CalREN is pleased to announce a new option for obtaining CalREN and other Pacific Bell program, general product, and product application information: Pacific Bell Applications Bulletin Board System. Appendix C contains detailed information about how to access the bulletin board, and the options it contains. Please note that this Bulletin Board is a one-way communications vehicle to download text files only. CalREN has received requests for an electronic collaboration vehicle. Planning is still underway to fulfill that request. CalREN Information Line: 1-800-CalREN7 (1-800-225-7367) FAX: (510) 277-0673 Mail: The CalREN Program c/o Pacific Bell 2600 Camino Ramon Rm. 3S306 San Ramon, CA 94583 E-Mail Internet Address: CALREN@PACBELL.COM To be placed on the CalREN Internet E-Mail distribution list, send the following message to "listserver@pacbell.com": subscribe calren The "subscribe" message must be the first part of the text of the E-Mail message. The subject field is ignored. Your Internet return address is used as the distribution list address. Once subscribed, you will then receive all CalREN broadcast notices. To remove your name, send a similar message using the command unsubscribe To obtain archived CalREN documents, send the following message: get calren The following CalREN-related documents are currently archived: atm-service-description [ATM Product Description] briefing-1 [Briefing Package #1, July 23, 1993] briefing-2 [Briefing Package #2, September 7, 1993] briefing-3 [Briefing Package #3, October 6, 1993] briefing-4 [Briefing Package #4, November 1, 1993] briefing-5 [Briefing Package #5, December 13, 1993] sf-atm-rfp [San Francisco Bay Area ATM Access] la-atm-rfp [Greater Los Angeles Area ATM Service] education-rfp [Education RFP] healthcare-rfp [Health Care RFP] cgc-services-rfp [Community, Government, and Commericial Services RFP] APPENDIX B On November 18, 1993, CalREN conducted a Briefing Session for the Asynchronous Transfer Mode (ATM) RFP for the Greater Los Angeles Area. The following is a transcript of that session. Minor editorial changes have been made to some questions and answers to provide additional clarity. Corrected answers and important added notes are shown in brackets. (Note: All participants' names are spelled phonetically.) ---o0o--- PARTICIPANT: Edward Shelf from Cal Tech and USC School of Medicine. My first question is on this willing participants' list. Can we get a list of that? That may help us in terms of planning our project. PANELIST: As far as the participants' list goes, the vendors for the most part have said they don't want the list published because they will get deluged with calls. So the way that we have agreed to do it is as you see the need for certain products, you have to identify those. You can call me or Randy, give us the details, we will then get in touch with those vendors, and then the vendor will call your project manager. But we cannot give out the list, because they are not agreeable to having a lot of people calling them just out of the blue. So what they are looking for is a qualification of the project before they get the call. Q. My second question is in your Phase I you only provide PVC. Assuming we have a triangle type of situation which says three points need to communicate, not switching real time, but we can't, you know, set subcircuitry and then have two points talk and set up another at two points, is that allowable? PANELIST: You can have point multipoint one way, so we are going to have broadcast capability for multi-sites. We will move to SVC as it is feasible, technically feasible. Right now it is not in Pacific Bell's network. Q. Okay. Thank you. PARTICIPANT: Pat Sumisuda at UCI. I have two questions. Question one, do you balance projects in the north and projects in the south? For instance, if you see a lot of education-type projects in the north, do you plan to fund same type of project in the south? That's number one. Number two, we are forming a group between UCI, UCLA, College of Northridge, Cal State College at Long Beach. Is UCI a part of a grid of Los Angeles? That's question number two. PANELIST: Yes, a balance between the accounts. We have a budget of -- I think we published it -- it was 25 million. What is happening is we are basically funding projects equally in both arenas, and if in fact one arena has less projects, just, you know, the response is less, we will take that allocation and of course use it in the north, or vice versa, but it is a balanced plan. And the plan is going to vary because, for instance, there is different cost in the different services. ATM will have X dollars, SMDS and so on, but it will be balanced between north and south as much as possible, so you won't get shortchanged at all. And as far as your consortium, UC Long Beach, et cetera, since most of that consortium is in the south, that will be a south project. Let me see if I can answer your question. Your question was specifically is UC Irvine considered a point. I think Ron said in his presentation if the project is managed from the geography, and UC Irvine is not in the geography as we advertised it, if it was managed from inside the geography, we could use -- we could possibly go to UC Irvine. The other thing I want to mention is you mentioned Cal State Long Beach and also UCLA. Unfortunately, they sit in General Telephone area. It doesn't mean that it is not doable. We will have to kind of hinge on Jose's negotiations with GTE. Q. How about Cal State Northridge? PANELIST: Cal State Northridge is in Pacific Bell service area. Q. Okay. UCLA is not in the Greater Los Angeles Area, so what it means is UCLA will not be able to get the ATM service, but UCI may be able to get the SMDS type service or -- PANELIST: I think what we are saying is UCI might be able to get the service if the project is managed, say, from UC -- Cal State Northridge. Q. Okay. Got it. Thanks. PARTICIPANT: Bruce Polishar. I'm a consultant working on a project with KCET here in Los Angeles, and I had also two questions. You are getting them in pairs today. PANELIST: Great. Q. First I wanted to clarify some of the dates, the dates that were shown up on the chart are all into next year. There is one Vu-graph in here that indicates that there is a December 15th filing deadline. Is that the deadline across the board for submitting the proposals to you? PANELIST: The December 15th deadline is for the ATM proposal in San Francisco. We had a window for the ATM submissions in San Francisco. We started it on September 1 to December 15th. [Correction: November 1 to December 15th.] The other thing I want to mention is in the north-south proposals, the people who are being involved at IEC were suggesting that if you have a north-south connection, say, in the second phase of your project, and you require an ATM port in Los Angeles on the ATM switch, submit on the time line for the San Francisco RFP, so that we can reserve that port on the -- if your project is approved, we will reserve the port on the Los Angeles switch. Q. The second question is for projects such as ours where we really bring to the project more of the content knowledge and so forth, what is the best method for us in interfacing with CalREN representatives to get a better understanding of what the real technical delivery requirements of our proposal might be? PANELIST: Well, the CalREN staff can work with you on that. We can work through the account teams. I think you mentioned KCET. We can work through the account teams. We are hoping the project participants have some own -- their own technical experts maybe in the collaborative effort with the CPE vendors. If you are going to be doing multimedia or something like that, maybe you can bring somebody as a project team member. But CalREN can work with you on helping you develop your project, and there is also the resource of Pacific Bell's account teams. I think Keith Nesson's back here. Our data application engineers, they specialize in our fast packet services, and they are available through the account team to help you work on your project. PANELIST: Keith's number is on the presentation on the last page. PARTICIPANT: Joe Betroff, The Aerospace Corporation. Jose, in your slides you had first half '94 for the connectivity. There are several campuses, Harvey Mudd is one of them, and Professor Sumisuda mentioned UCI and others that are in the GTE district, and we need to understand a little bit better when that connectivity is going to be available for the ATM network. PANELIST: Okay. Let me address that. We started negotiations with GTE about a month ago, and we have agreed to use the same switching platform. Q. Newbridge? PANELIST: Yes. So that will accelerate the connectivity. There are some issues like facility availability and things like that that we were discussing, and our target day is to be able to be interconnective when we first hit at Southern California which is April. That might be anywhere between April and June. That's why I said first half, so it's a two, three months' window there. We figured that that would be acceptable to a lot of the projects that are going to be participating. Q. So for all planning purposes, it should be assumed that Southern California should be connected through the local providers? PANELIST: Yes. Before I came to this meeting I made sure that I had the schedule in my pocket because I know those questions come up, but yes, I think you can count on that. PARTICIPANT: My name is Scarlet Svenson from Svenson & Associates. I am a private consultant in proposal management. There are some vague areas here, and I want to address them to Randy LeBlanc. PANELIST: Yes. Q. First I want to congratulate all of you for having an extended period of time for the delivery of the proposals. That's very nice. Secondly, the CalREN council, it is not clear who they are composed of. It would be helpful if we knew. The other item that is very, very important in a proposal no matter how small or large, we must have a clear idea of what the evaluation factors really are. That's not made clear here. If you can make that available to us, either through E-Mail or some other way, that's a very important issue to respond, because you've got a lot of proposals to go through, and it would help if we could respond to it through and into the executive summary. PANELIST: Great. Thank you for the time line. I think we needed the time line, too, basically, to get the infrastructure out there. Number one, the CalREN council will change on each RFP. The CalREN council members, there have been five selected for the ATM RFP. We tried to get them outside of California so there wouldn't be a conflict of interest. They will meet and review the RFPs. On the ATM RFP, they are ATM experts. They are recognized experts in the field of basic asynchronous transfer mode switching. The council for education will be a mix of technologists and educators. We are developing that council list right now. The same thing on health care. It will be health care professionals and technologists in the health care industry. And the last one, community and commercial government services, we will have people from some of the outreach programs, I assume, and also technologists. So the council will change for each one of the RFPs. That was, I think, your first question. The second question is the evaluation criteria. I am working on that. I agree we are in kind of a debate on the evaluation criteria. The process is basically going to be Vince's group, the technical people, and Pacific Bell, under Yuet Lee, will take and do a technical merit evaluation. The CalREN staff will check it for completeness, make sure the project managers are there, the CPE. If it looks like a very complete project, we will probably initial off on that, and then we will send it to the CalREN council members for ranking order and merit for the awarding of the proposal. And I think we can probably -- let me check with my boss on how we could release that criteria, and we will get that in the written part of this session. [Note: The evaluation criteria will be developed by the external councils.] Q. Great. That would be very nice to have that. PANELIST: Okay. All right. Q. I have one other comment to Ron brown on the willing participants. Although you have an idea that you don't want people to -- or companies don't want to be deluged with teaming, this is a consortia that you are asking for very much like the TRP that has come out. One of the problems that did exist, especially up in northern California, is that small businesses were not able to get in touch with other businesses, and they could not team up as they needed to. The California commerce in trade did not provide an early enough mechanism to do that. Maybe it is in place now, but there is still a problem with that. If there is a way for you to make it available to us, it would help. PANELIST: Yes, I am really dealing with what the majority of -- we had a vendors' meeting where we had 40 up in San Ramon, and the majority said they would participate. And one of the guidelines was that they would not be deluged with calls. We do not want the end users calling them directly. We want you to prescreen what the project is, and is it, you know, deemed possibly successful, it's got good merit to it. Then we would put that person in touch with their particular contact. But that was their agreement to even participate, that that's the way they wanted it, and that was the majority of the participants on the list, so I have to work with them under those constraints. PARTICIPANT: Good morning. Two questions. The first one is simple. I didn't understand the geographic LATA enough, but is San Diego included, like UC San Diego, San Diego State? PANELIST: San Diego is not included in the geography. Q. Okay. Thank you. The second question might be a little bit more complicated. I'm from USC. There are several colleagues here from USC. A lot of our projects are going to delve into interconnection with other colleges and campuses. What I am afraid of is duplication of effort and also a very competitive approach. Is the council, is my account team, for instance, at USC, they should be aware of anybody at USC as being a part of this effort. I want to avoid duplication. I would like to have a wide pipeline at USC that everybody can partake in. I don't know if that's going to be doable. So those are some of the things that I'm concerned about. PANELIST: Let me answer that. We had the same situation at Stanford, multiple departments wanting to use access to ATM. And the Stanford telecommunications manager stepped up to it and said we will request the demand -- I mean, we will make the demand request for the port, and I'll control who gets it when, like the engineering school, the medicine school, they control it. We are looking for project participants to do that kind of project management. They could have up to two years to use the port. We will do the change charge. Like Jose mentioned, there is a change charge for rearranging the permanent virtual circuits. CalREN will pay for that. So we can work through your project. Say the first six months the School of Medicine has it to run their application, then maybe the engineering school has it after that. We can accommodate that on one port. Is that kind of your question? Q. Yeah, I think Karen Miller is here as our account rep. I saw her sign in. But anyway, I'll talk to her. But I do want to make sure that everybody gets a chance to use this pipeline. PANELIST: Okay. Q. Thank you. PARTICIPANT: Hello, I'm Precasha Westever from the School of Medicine at USC. We are interested in having the network used for biomedical imaging at the medical campus. Some of the things that you said in the proposal requires evaluation of the benefits, and that can be very broad based. I wonder at what level you want these benefits to be specified. They could be beneficial to the doctors, to the patients, to the society as a whole. And second, it asks for measurable, so what kind of measures are you really looking for? Is it in terms of dollars or is it in terms of patient outcomes or -- PANELIST: In terms of who we want to benefit, you need a broad structure of who is getting benefited| the community, a network of health care units, et cetera. To say that your department will be more productive is not what we are looking for, but to say if we implement this application it improves efficiency within the medical community of Inglewood, let's say, or South Central Los Angeles, et cetera, then you are showing the wide community benefit to them or the industry benefit. So that from a global sense is what we are looking for. As far as if it is measurable, in your proposals you are basically going to state to us what you assume will be the measurable goal. Okay. You are going to tell us how and where you think this is going to benefit and in what terms and financially you can reach a wider range of folks, et cetera, but you will express to us what you think that goal will be. Okay. And as far as measuring it, again, we will be documenting all the projects along that line. Part of that will be your input, how successful it is, and the other part will just be observations. But the more global your project is, the better we can scope. Q. We are presently thinking of a pilot project to test the feasibility of it. And there is something, some talk in your proposal guidelines as to the dissemination of the network. Is that our responsibility to suggest how or -- PANELIST: The dissemination plan, we realize that, especially when we get to the commercial RFP, there may be some proprietary information, something you want to, keep to yourself and either copyright or make it commercially available. There is not a problem with that. You need to identify that when you submit your proposal: These elements are proprietary in nature. We won't advertise those; we won't disclose those. We don't want you to submit proprietary information to us. Basically, you can just say an element of the proposal is proprietary. But I think the thing is a clear balance, like what Ron's saying. If you want to hold back some proprietary information for your own internal consumption, you need to have a global open architecture for the balance, so strike a good balance. If a proposal was completely proprietary in nature, chances are it probably would not make it through the council. Q. I think as it is at present, I think we will have some benefits that we can think of that are strategic enough for maybe even Vince Mansel to be involved in, and we are wondering how that gets involved. How does this work together, I mean, in terms of he alone measuring those benefits versus we measuring it together with Pac Bell? PANELIST: I suppose you would like me to discuss that. Q. Yeah. PANELIST: Well, the way we, my group usually hooks up with another organization, we will, you know, put our technical experts in touch with your technical experts and then find out some mutually beneficial projects, let's say. So we've done that on a number of occasions with the BAGNET User Group. In fact, we are looking for collaborations ourselves because, you know, we like to explore the new world of telecommunications, so -- that's what Pacific Bell is all about. Q. One other question that came to my mind was do we have to bring down these benefits to dollars as the, are the little reported, for example, or -- that's a lot of work. PANELIST: My answer to that is no, they don't have to be stated as a dollar amount. They could be -- you know, I am a little bit familiar with what you are proposing, I mean, the benefit to health care delivery in general and outlining verbally what that would be, I think would be ample. Q. Thanks. PARTICIPANT: Hi. I'm Joe Bannister from Aerospace, and I've got a couple of questions about your plans beyond the award phase. Have you begun to address the issues of how you are going to help publicize the successes of the project, whether you are going to hold symposiums or workshops, have you set aside the money to do that, are you planning demos? A useful thing would seem to be investigator or participants' workshops where they can actually report on what they've achieved. Maybe Interop, you know, a CalREN Interop focus or some forum for bringing our successes to the general public and obviously expanding your market. PANELIST: What typically we are going to do is our corporate communications will be talking with the project leads and come to a mutual agreement of the types of information that should be released when and how to best position and present the success of the project. And it will be basically multiple vehicles, documentation, video, if possible, if there is a trade show we are participating in, and if that project agrees that they would want to do this, then we could put a leg of that application at the trade show, let's say, and we could have enough time to do that, and everyone is agreeable, we would do something like that. But typically, our communications department will hook up with communications departments of the consortium that is doing the project, and we will come to some agreement as to how, when and where it should be publicized and how it should be publicized. We do intend to publicize all successes. PANELIST: Let me add on to that about the piece you said about collaboration. Maybe I will let Jose outline it. But we were talking about an ongoing workshop after the people award, ongoing workshop. Out of the San Francisco briefing session for ATM, we agreed to develop an Internet access, sort of an electronic bulletin board. We are working that on our UNIX machine up in San Ramon, so there will be like a two- week window of dialogue so all the end users can have access, and then we are going to put a gopher service, and we will archive the key learnings, key findings. And I am not going to get too far in Internet, because my boss is the Internet expert, I'm not, but Jose was talking about a cosponsor support -- why don't you outline that, Jose -- cosponsor of like a quarterly meeting of the end users we talked about last night. PANELIST: Oh, yes. One of the things that we want to get out of the market trial is quantification as well as qualification of the market, and CalREN is going to be a big piece of it. What we want to do is periodically over a period of the two years that the market trial on CalREN participants are going to be on line, bring some of the communities of interest and analyze what they are doing, have in-depth interviews, maybe seminars, and maybe plan out a time line for them to provide papers to the industry somehow. So we have not solidified the effort yet, but I know that we want to, at least on a quarterly basis, bring some of those people together and have some sort of review and presentations of the status. And we will be communicating the plan as we move into this. Q. Also, maybe on a more mundane level, are you planning to help or do anything in the area of product certification or, you know, recommending an approved vendors' list that you know will work with your switches or -- PANELIST: For CPE? Q. Pardon? PANELIST: For customer premise equipment? Q. For customer premise equipment, yeah. PANELIST: We will be testing CPE, but we will not be certifying. We can tell you if it works with a network, but we can not tell you for a lot of reasons that go ahead and buy this box, so -- but we will be testing in the lab, and I have extended that to you, CPE, that you think you might be using, so we will contact the CPE vendor and make an arrangement to have it tested in the lab. And I think Vince will probably have a lot more to say on that. PANELIST: Yeah, let me just mention a couple of things. In fact, what we will do in terms of testing CPE, we will also, to the nearest extent possible, test specific network configurations. You know, that could be PVC setups, potentially, a multicast situation with IP addresses going different ways or whatever, so we will try to solve technical problems before they are actually put out in a network. That's what our laboratory is for. Q. Great. And just one last observation. I saw in Ron's briefing that the expected duration of projects was, I think it was 6 to 18 months, and that doesn't -- it is somewhat out of alignment with the RFP that gave an expectation of 12 to 24 months. Is that significant or -- PANELIST: What we are saying is that not all projects will necessarily take 24 months. If necessary, the 24 months is the limit. All projects will end 24 months after the clock starts ticking. And as soon as we turn your lines up, the clock is ticking. A project could be done in 6 months and you see the results and the benefits, fine, you can unplug. But we are saying, the outside limit is 24 months for any given project. Plus that 6 months difference has to do with the fact that in March is when all funds will be identified and distributed, and it will probably take a couple of months, maybe as many as six, to bring people on line. So your maximum, no matter what, is 24 months, but it doesn't mean you have to use that. If you can do it in 9 months, that's great. Q. Thank you. PARTICIPANT: One of the questions I have is what kind of support services, technical support can we expect during these two years of testing equipment? I don't know, nothing was mentioned about it. I know whoever mentioned about guaranteed service was -- PANELIST: We will provide the service as if you were a subscriber to the network. So we have data application engineers ready to help you, your account team ready to help you, as well as project management at CalREN, and also the broadband research group in Pacific Bell. I think you will have a variety of sources, including our network data products network services, data products center, operations center at that 800 number that will allow you to -- Q. So these will be available to us to interact with them as well -- PANELIST: We are setting this network for not just CalREN but also commercial reasons, so the network will have the capabilities that you traditionally have welcomed from Pacific Bell in other products. Q. And if we need some adjustments, that could be made? PANELIST: We will welcome all your suggestions on how the service is being provided. Q. That's good. Thanks. PANELIST: I just want to re-emphasize one thing on that point. It is keenly important that in your consortium that your application is well supported by the consortium. We can support you on the data service side and the testing and the connectivity. But why isn't your application running, why isn't this CPE working, you need to have a strong consortium to support the boxes, if you will. PANELIST: Let me just make a couple of statements and just to realistically frame this, your first line of technical support is obviously the 1-800 number, the network data product center. That, as far as my understanding is concerned, is located in Concord, at least for the north, and I think that will also be for the south. PANELIST: Yes. PANELIST: If they cannot solve your technical problem, and they determine that it is part of the network, they will take that problem and bring it to either the region who takes care of the network, that will be the Bay in the north and LA in the south, and then if they cannot solve it, they will bring in the broadband group or the experts on the SONET side. So in terms of technical capability, you have at least three tiers of technical experts to take care of problems. PARTICIPANT: Tom Warren, County of Los Angeles. After the evaluations have been wrapped up and the proposals selected, what form -- will there be an agreement or contract? What form will it take at that point? PANELIST: I think the first thing we will do is we will send out an award notification letter once the project has been awarded, and because of infrastructure we will probably sit down and work through an implementation, IPPC, we call it interdepartmental planning coordination. We may have to place SONET multiplexers. I think it said in the RFP, we knew that, we said that after the award there could be up to six months of staggered implementation. So what we will do is we will stagger the CalREN awardees in that six months with commercial customers. We do expect commercial customers to come on line, so we will have to stagger that implementation and work with the local folks. After you are awarded, we will work with you on a time line. Like Ron said, then once the service is up, that's when your duration starts running for the project. Does that help? Q. Is it a contract, a 96A contract? PANELIST: No, I don't think it is a 96A contract, because basically CalREN only supports tariff type services, so the services including ATM are all tariff type services, so they are under the normal tariff and provisioning of Pacific Bell. Q. So there won't be any signed agreement at all, only the tariff? PANELIST: There will be a signed agreement with the awardee. Q. With the awardee. PANELIST: With the awardee. PANELIST: But it is not a 96A. If you look at it, we are providing access services. Everything will be tariffed or either in a market trial. And this service will be provided to you just like a commercial customer. In other words, you get the same layer of service on SMDS if you are a paid SMDS customer or CalREN paid SMDS customer, you get that same level of service. And so basically it is a tariffed offering and then you do the collaboration over the transport product. But we will do a signed agreement once we award it, and we will send you a letter of acknowledgment that you were awarded. Q. Thank you. PANELIST: Okay. PARTICIPANT: Hi. I am Mark Moreals from Kaiser Permanente. Three points of clarification. The first being the distinction between the market trial filing that you are filing today and a normal tariff in a tariff sense. The second clarification really transcends beyond the ATM RFP, but my concern with the health care RFP and the restrictions based upon LATA 5 and LATA 1 in the sense of San Francisco and LA, is that a restriction just based on ATM service or for the health care RFP, for example, SMDS and Switched 56, would that be available in the San Diego area? And the third point of clarification is the extent to which we will have network management capability for ATM at a customer level. PANELIST: On the first question, what's the difference between a market trial filing with the commission as to a full tariff. First of all, there is a term approach. The commission approves market trials on 12- month increments, so at the end of the first 12 months, we have to make a decision if we have enough information regarding the market trials, as far as demand and qualification of that demand, and then do a tariff filing or an extension of the market trial. It is a mechanism that allows Pacific Bell flexibility on modeling this service. PANELIST: The last question was about customer level CPE network management. PANELIST: Could you rephrase the last question? Q. It is just a concern about what network management capabilities would be available at a customer level. PANELIST: At a customer level. I think you would have the same network management capabilities to manage the CPE base if you use this NMP or anything like that into the network. We will provide our own network management that looks into the SONET at the physical layer as well as some of the ATM layer functions through our operation support center. Those capabilities, like customer network management, won't be extended to the customer for a little while. And I showed it in Phase III or something like that. It might come earlier. And at that point we have made a determination that it will be SNMP based when it comes in that phase. Q. Okay. PANELIST: Do you want to add anything,Vince, on that? PANELIST: Only that it is under investigation, and I agree with you, SNMP based. Q. And geography limits? PANELIST: And the question about the geography limits. ATM service, that segment at this point, the geographies, the ATM service would have to fall within the geographies, and that's due to regulatory things that are happening. The other services can go intraLATA based on you, the project, paying IEC charges. So the other services where available can extend outside of that geography. Q. Okay. I guess my question is if I have a project for health care primarily based in the San Diego LATA, if it is all within the LATA of San Diego, is that a viable project? PANELIST: All your traffic for the most part will be in San Diego, in that LATA? Q. Yes, All of it. PANELIST: The non-ATM traffic, there is a possibility of that. If Kaiser itself is chosen, or that consortium is chosen as a project, and again, Kaiser has various locations, you can manage the project out of a location that's in the geography even though a lot of the use is outside of the geography. Now that's on non-ATM services. Q. Correct. I understand. Thank you. PANELIST: I just want to clarify one thing on SMDS and Frame Relay, that we just are filing tariffs for SMDS interLATA for carriers to buy from this SMDS product and for -- Frame Relay we are not in the marketplace yet and that agreement is not in place, but we will work with you the same as we are working, we could work with you on ATM to achieve that capability, so -- PANELIST: I just wanted to make a stronger statement in terms of customer network management. I said it is under investigation, but if that's a strong interest on the part of all of you, our customer groups, that's something that we are willing to take up and that, you know, we are always looking for collaborations and directions from customers, so in fact that's how we got started with the BAGNET User Group and started rolling out things. So if it is really a strong need as you see it, press on us, and we will start to investigate it further. PARTICIPANT: Hi. Jim Mains, TRW high-speed, high-capacity video service. First I would like to applaud Pac Bell's initiative in providing this service without having to buy a cable company first to do it. The first question, as part of the RFP executive summary, can a video be submitted, a videotape? [Note: A video cannot replace any portion of the executive summary text requested in the RFP. It would be considered supplemental.] PANELIST: Yes. Q. Great. And will an attendance list be provided of the members attending today? PANELIST: That question has been asked. We don't do that, because some people feel that this is competitive in nature, and they don't want to have that published. So feel free to hang around afterwards and meet folks from different industries. We've toyed with that both ways, and they asked us not to publish it; a majority of people asked us not to publish it. PARTICIPANT: Karen Miller, Pacific Bell. How will ATM funding be allocated when there are different applications, different cooperative efforts, in the case of USC, for example, when you have a health-science campus that's completely separate from main campus, will there be special consideration in a situation like that? PANELIST: Yes, Karen. I basically have done some research on that also. I know USC is involved in several things. Probably other colleges like UCLA may be involved in other things. The one port per user is a guideline, the switches are limited in size, but what we are saying is if you can collaborate and use the band width cooperatively, we can do the rearrangements like we are probably going to do in Stanford if they are awarded. That would be one way. If you clearly need more than one port, there is no association, there is no band width sharing, please state that, and I am asking people to tell us what the benefits are. I mean, obviously it is layered. One port will allow this much, two ports will allow us to tackle more than one application. The whole idea of the port limitation was to explore as many applications as possible. So if they are exploring multiple applications, there could be merit there. Q. I am pleased to hear that, because particularly in the health care traditional education environment, you could impact their own cooperative efforts if they've got completely separate partners to accomplish different applications. PARTICIPANT: My name is Ray Ames. I'm from Cal Poly, San Luis Obispo. I have a tactical question on the response in the qualifications I guess of the project team. We are actively working the transport standards group in San Ramon at the physical level with fiber in the loop and broadband to the home. Should we say this, mention this in the proposal; is that good or bad? PANELIST: Do you want my own opinion? Q. I'll take anybody's. PANELIST: It sounds good to me. It sounds like you work with Hank and folks, and they are a strong organization in terms of SONET rollout. They are working with us, so in my opinion that would be an acceptable proposal. Q. I guess my question is would it enrich our proposal to show that we have demonstrated working knowledge of some of the transport at this point? PANELIST: I wouldn't think it would hurt. What you are saying is our transport people are one of your participants in your project. Q. That's correct. PANELIST: Okay. I don't think it would hurt your project at all, I really don't. I think you could outline that what you are doing with cooperative effort you are doing with our transport people. It would not hurt your proposal at all. Q. I just want to play the political game correctly. PANELIST: Thank you. PARTICIPANT: Good morning. I'd like to laud your efforts as well. I'm curious. My name is Doug Bell. I'm a consultant doing work for both the CAPnet project and for the Together Works project. Both of them are certainly national in scope and international in scope. And based on that, we are talking up to '97, and we are talking about building systems that could literally cross barriers of countries and everything. And I'm wondering is there any efforts going on by any of the RBOCs that are out there that you folks are aware of that we may be able to tie into as well and maybe do some testing across these kind of barriers right off of the bat? I mean, is there anybody else doing these sorts of things? PANELIST: Laura Sanford, that you mentioned, she introduced everything, she's a member of the National Information Infrastructure Testbed. If projects come forward that could be collaborative in nature, she is attending all the meetings on that. It is unclear at this point in time what we could offer under CalREN, but CalREN would like to be part of that national information infrastructure, and we will continue to explore opportunities. There will be more information through briefing packages, so do stay on our mailing list. I mean, I don't know of anything right now that we could just say absolutely we are going to collaborate across state lines or international boundaries. Q. It is easier for you guys to connect to that kind of carriers. The second question is it has come up a couple of times about interfacing with the vendors. As an example, we had a meeting on one of the projects with Apple Computers yesterday, and there is a very strong interest in your company and that company doing some things together. And bringing all that together again and kind of holding back who the vendors are, if we can't have a list, which is very apparent a couple of times around now, how about if you guys seeing if there could be the possibility of holding a meeting where both sets of people could come if they wanted to, and we could get it all over with at one place. [Note: Negotiations are still in progress with GTE.] No, I mean seriously, it is a collaboration of these kinds of people. I mean, when you stop and think about it, it is their equipment that they really want to get out there and get used, and the sooner these relationships are built, the further this technology is going to go faster, not by keeping us apart. PANELIST: I think for the willing participants' list, if you look at the players in ATM for equipment, you probably can guess some of them, so I guess another tact would be for you to go back to those vendors and ask them, I mean, that first, but your idea sounds good, too Q. Thank you. PARTICIPANT: Good morning. I'm Tony Coates from Unihealth America. I've got another GTE-related question. You've told us the schedule of when the GTE services hopefully after successful negotiations will be made available, but will the GTE services be funded in the same manner and to the same degree from CalREN or from some other trust fund? PANELIST: CalREN will not fund the GTE services. We can only fund services that are provided by Pacific Bell. That's one of the limitations of the fund. I believe it is too early maybe for the GTE people to respond to that question, but I will be happy to take your name and maybe include some notes that maybe the GTE people might be able to include in the minutes or something. At this point, I can't tell you how hard that will take place. Q. Okay. Thank you. PANELIST: Any other questions? PARTICIPANT: I have a comment. My name is Erica LeBlanc. I am from El Camino College, and I am going to be responding to the RFP for education. We've gone around this now the third or fourth time, but I understand the willing participants' list can't be published, but for an educational institution who would like to collaborate with business and industry who may be represented here, a bidders' list sure would help, you know, if I needed to contact somebody from TRW. I hope that they will stick around after the meeting, you mentioned that, but I hope that maybe we can emphasize that so those that need to collaborate with other educational institutions or companies can do so. PANELIST: First of all, I would like to mention I like your last name, it's a great name. The other thing is the 1-800-CalREN7, a toll free number, CalREN's staff -- I mean, to help put together the collaboration, if you want us to come out and look at your design, look at the piece parts that you are missing, we can work with the account teams, the data application engineers, and we can come out and meet with you individually and help you put that together and help you try to determine who and what elements you need, and we can go try to broker that for you. Q. Well, I guess my focus is more on the bidders, you know, a bidders' list of people here that may not have formed teams yet, may not have formed their consortiums. El Camino is a small community college, and through our account team maybe they can match us up, or I can call TRW, or I can call Circle A, or Dominguez Hills or other, so that's what I am saying is if I can meet up with the bidders, I just wanted to -- you know, this is more a comment for the audience to stick around and meet with us. PANELIST: Okay. Thank you. Q. Thank you. PARTICIPANT: I'd like to add to that same thing. It is a collaboration, there are so many people in this room, that I bet you there is a half a dozen people that are working on things that are very, very similar, and if they got together, it would be more powerful, and we'd move forward a lot faster. Isn't that what we are really trying to do here? PANELIST: Absolutely. Q. Okay. PARTICIPANT: Just a quick question. There was some mention about a bulletin board or some place that we can post a note or something like that. PANELIST: Yes, we are working on that bulletin board. It is going to be a list server, and we will -- I think -- Lisa, did we have that in a briefing package yet? We don't have that in a briefing package yet. We will put out a briefing package on how to access that bulletin board, and I am sure we are going to run two or three weeks of dialogue on that electronic bulletin board if you have Internet access. [Note: The bulletin board announced in the Briefing Package No. 5 is not a two-way communications vehicle. CalREN is still investigating the best way to fulfill this request. Updates will be provided in future Briefing Packages.] PANELIST: And if that takes too long, anybody who has content or education applications, see me at TRW. PANELIST: I'm glad you're here. Any other questions? Well, I would like to thank everybody for coming, and we look forward to receiving your proposals. If you want to stick around and try to network a little bit, you are welcome to do that. Thank you very much. ---o0o--- APPENDIX C Pacific Bell Applications Bulletin Board System Description The Pacific Bell Applications BBS is an electronic database (Bulletin Board System) of Pacific Bell's products and applications. It is available to customers dialing in with modems or ISDN terminal adapters. The focus of the BBS is on high-end data applications. Some of the options available are: ¥ Applications Information (diagrams, CPE, examples) ¥ Product Information (descriptions, slide shows) ¥ Customer Premises Equipment Information (Joint Marketing, catalogs, technical tips) ¥ Pacific Bell Training Services Catalog ¥ User Group Information ¥ CalREN Information Instructions Use any standard modem communication software and adjust your settings for the following: Terminal Emulation: First choice: ANSI BBS Second choice: VT100 or VT102 Third choice: TTY Communication Settings: 8 bits per character 1 stop bit Parity none Transmission Speed: Up to 14,000 bps analog Up to 38,400 bps ISDN - (57,600 speed planned) File Transfer Protocol: Zmodem highly recommended. Other protocols are supported but are much slower and/or harder to use. BBS Phone Number: 510-277-1037 for analog calls 510-823-4888 for ISDN calls You can view some of the text files while on-line, other files have to be downloaded to your computer into a compatible application program (e.g. Microsoft Word, Excel or PowerPoint 3.0). The CalREN screens are provided on the following three pages. ÜÜÜÜÜÜÜ Pacific Bell ÜÜÜÜÜÜÜ --------------------------------------- Main Menu --------------------------------------- I = Info on Pacific Bell Products F = File library T = Technical tip database S = Send note or file to BBS Mgr. U = User group information E = Education and Training P = Pacific Bell Only -------------------------------------- A = Alter Computer Settings D = Display Computer Settings --------------------------------------- G = Goodbye/Logoff Command: f ÜÜÜÜÜÜÜ Pacific Bell ÜÜÜÜÜÜÜ ------------------------------------------- File Sections Line 19 ------------------------------------------- 1 = Application/Product files 2 = PB Product Demo Files 3 = Clip Art Files (Telecom) 4 = Customer Premises Equipment 5 = CalREN Documents 6 = DCS Awareness Guide ------------------------------------------ 0 = Top Menu Esc = Prior Menu G = Goodbye/Logoff ------------------------------------------ Command: 5 ÜÜÜÜÜÜÜ Pacific Bell ÜÜÜÜÜÜÜ --------------------------------------- File Menu Line 19 -------------------------------------- L = List Files Available ? = Help/info on downloading ------------------------------------------- 0 = Top Menu Esc = Prior Menu G = Goodbye/Logoff ------------------------------------------ File Section: "CALREN Documents" Command: l ----------------------------------------------------------------- CalREN Documents ----------------------------------------------------------------- CalREN, the California Research and Education Network, is Pacific Bell's program to stimulate the development and dissemination of high-speed data communication applications to run on the information superhighway. These are binary files. You need to download them to your computer and then logoff the BBS in order to use/view them. Use the Help command if you are new to modem downloads -- it can be confusing to first-timers. ------------------ Files for download --------------------- ATM.TXT 13074 Asynchronous Transfer Mode (ATM) Description ATMLA.TXT 22795 Los Angeles ATM request for proposal ATMSF.TXT 21973 San Francisco ATM RFP COMGOVCS.TXT 25956 Community, Gov, Comm. Svcs. RFP EDU.TXT 24586 Education request for proposal HEALTH.TXT 25908 Health Care request for proposal BRIEF1.TXT 15572 Briefing Package #1 BRIEF2.TXT 14399 Briefing Package #2 BRIEF3.TXT 25792 Briefing Package #3 BRIEF4.TXT 11737 Briefing Package #4 CALREN.PPT 537165 CalREN overview in Powerpoint 3.0 Enter "*.txt" as file name to download the entire list with Zmodem ------------------------------------------------------------ ------------------- Commands -------------------- D= Download P=Protocol L=List files H=Help ------------------ = Exit ------------------- ? --->