------------------------------------------------------------------------
Disk No 388   Form Letters                                      V1.1 DS2
------------------------------------------------------------------------
Extensive samples of commonly used business letters that can be tailored
to your individual needs.
 
1LTSCHRA      Overdue account letters.
1SLPYBS          "      "       "
2LTSCHRA         "      "       "
2SLPYBS          "      "       "
3LTSCHRA         "      "       "
3SLPYBS          "      "       "
4LTSCHRA         "      "       "
4SLPYBS          "      "       "
5LTSCHRA         "      "       "
5SLPYBS          "      "       "
6SLPYBS          "      "       "
ABSNTRCD      Attendance notice.
ACKNORDR      Acknowledge order.
AD            Information about other programs and what is on this disk.
AFTRSLSL      Proposal follow up.
APOLOGYC      Apology for incorrect collection letter.
BADCHK        Bad check notice.
BDBHVR        Bad behavior notice.
BDRSK         Bad risk notice.
BLLNGMST      Billing error.
BNKDPST       Idle bank account inquiry.
BSAPPCTN      Credit account denial.
BSCLSD        Layoff notice.
CHRGACCT      New charge account acceptance.
CLAIMS        Response to complaint about employee behavior.
CLLCTN        Request for bill due date extension.
CMPLNTAD      Product defect and replacement request to supplier.
CNCLCNTR      Certified letter canceling the order.
COMPLNT       Incomming product variance notice.
COND          Sympathy letter for co-workers death.
COPLCY        Company policy denial of donation request.
CRDTINFR      Request to supplier for a credit account.
CRDTRQST      Response from supplier granting credit request.
CRDTSTND      Response from supplier turning down credit request.
CRDTSUSP      Response from supplier suspending credit.
CRVOUCH       Neutral response to credit reference inquiry.
CSTMRTHS      Customer thank you letter.
DCLDN         Dinner invitation turn down letter.
DLVRMTH       Delivery method error refund letter.
DLYDCRD       Delayed returned merchandise refund.
DTHOTHER      Death sympathy.
EMPLMNT       Job inquiry turn down letter.
EXPNSVGT      Return of an expensive gift from a client.
FLLUPREP      Mailing list follow up letter.
FLLWUP        Customer sales visit follow up letter.
FNDRSNG       Decline charity sponsorship request.
FNDSLMT       Turn down charity donation request.
FOLLWUP       Follow up to phone call when customer not in.
FURN          Furniture store grand opening.
GDCRDTST      Positive response to credit reference inquiry.
GVNGLTR       Cancel incorrect service charges.
HSPTYGFT      Hospitality gift thank you letter.
ILL           Ill employee response letter.
ILLHLTH       Ill health resignation letter.
INACTVCS      Inactive customer status inquiry.
INACTVE       Inactive customer sales inquiry.
INCMTXCO      Tax consultant sales mailer.
INCOMPL       Letter of sales exchange.
INJURY        Injury gift.
INTROSLS      Sales introduction.
JBDNWL        Christmas rush employee effort commendation letter.
JBRSM         Job advertisement inquiry.
LFINSRNC      Life insurance policy inquiry.
LTDLVY        Late delivery due to engraving.
MNRNIMG       Gift return by civil court judge.
MSMTNG        Apology for missed meeting.
NOINFRMT      Incomplete credit application response.
NWCSTMR       New customer thank you.
OPNACCT       Request for credit account.
ORDRCNFR      Mail order request.
ORDRCONF      Mail order request.
PERSCRDT      Incomplete credit application response.
PERSCRE       Credit account offer mailer.
PMPTPMNT      Thank you for prompt credit account payments.
POSUNSTE      No position available response to job inquiry.
PRCRDIT       Order refusal due to bad credit history.
PRCRDT        Negative response to credit reference inquiry.
PRINTLET EXE  Program to print all the letters out to a printer.
PRPY          Credit denial.
PRQUOTE       Request for quote.
PRSNLCRD      Credit line denial.
QUESTNNR      Sample credit questionnaire.
RECMMD        Neutral response to company reference inquiry.
REFPR         Deny price discount request.
REFRNCE       Positive response to company reference inquiry.
REFUND        Wrong product refund.
RESCHDLO      Request production schedule change.
RESIGN        Resignation letter.
RETRMNT       Retirement congratulations.
RJCTREF       Negative response to employement reference.
RSMJOB        Resume cover letter.
SECYRCM       Positive response to employement reference.
SERVCHRG      Service charge increase announcement.
SHRTEPMT      Negative credit application response.
SLS           Mail inquiry response letter.
SLSGRMTN      Sales agreement cancellation confirmation.
SLSLLPRD      Negative response to slow selling product return request.
SLSVLM        Salesman congratulation for landing a new account
STATEMNT      Correction for billing error.
STMTER        Corrected statement cover letter.
THNKYOU       COD shipment denial, holding product for payment.
UNSATCRD      Negative response to credit reference inquiry.
 
 
PC Software Interest Group (PC-SIG)
1030 E Duane, Suite D
Sunnyvale, CA 94086
(408) 730-9291