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   MONITORING THE DECISION CONTEXT. Problem-solving begins when the need
   for a decision is identified. Highly-effective managers combine
   intuition with systems to be sure that problems do not take them by
   surprise. If your score in this dimension was relatively low, you would
   benefit from improving your skills in the following areas:
       Problem anticipation (VII.A.1)
       Management control (you might benefit from completing the
          questionnaire on Management Control, or from reviewing the
          Management Control skills listing, accessed from the Browsing
          Menu) (VII.A.2)
       Planning (you might benefit from completing the questionnaire on
          Planning, or from reviewing the Planning skills listing, accessed
          from the Browsing menu)  (VII.A.3)
       Maintaining a proactive orientation (VII.A.4)

@2
   PROBLEM DEFINITION. The first step in problem-solving is to achieve a
   clear understanding of the problem. If your score in this dimension was
   relatively low, you would benefit from improving your skills in the
   following areas:
       Preparing problem statements (VII.B.1)
       Defining desired results (VII.B.2)
       Measuring "qualitative" performance (VII.B.3)
       Differentiating problems from causes of problems (VII.B.4)

@3
   GATHERING AND INTERPRETING INFORMATION. Successful problem-solvers know
   how to obtain and evaluate the information they need. If your score in
   this dimension was relatively low, you would benefit from improving your
   skills in the following areas:
       Information-gathering techniques (VII.C.1)
       Decision-making styles (VII.C.2)
       Achieving relative objectivity (VII.C.3)
       Understanding conceptual models of organizational
          situations (VII.C.4)

@4
   DEVELOPING ALTERNATIVE SOLUTIONS. Considering a variety of possible
   solutions makes it more likely that the best solution will be found. If
   your score in this dimension was relatively low, you would benefit from
   improving your skills in the following areas:
       Creativity and creative-problem-solving (VII.D.1)
       Decision-making styles (VII.D.2)

@5
   SELECTING EFFECTIVE SOLUTIONS. In this problem-solving step, possible
   solutions are tested against established decision-making criteria, to
   see which alternative brings the best overall results. If your score in
   this dimension was relatively low, you would benefit from improving your
   skills in the following areas:
       Establishing decision-making criteria (VII.E.1)
       Applying decision-making criteria and anticipating impacts of
          decisions (VII.E.2)
       Managing change (VII.E.3)

@6
   INVOLVING OTHERS IN PROBLEM-SOLVING. Knowing when and how to get input
   can lead to better solutions, and to more successful implementation of
   decisions. If your score in this dimension was relatively low, you would
   benefit from improving your skills in the following areas:
       Applying structured group problem-solving techniques (VII.F.1)
       Deciding how and when to involve others in problem-solving (VII.F.2)
       Decision-making styles (VII.F.3)

@7
   PERSONAL DEVELOPMENT. Since problem-solving is such a fundamental
   management skill, it is a good idea to steadily improve your abilities
   in this area. If your score in this dimension was relatively low, you
   would benefit from improving your skills in the following areas:
       On-the-job self-development (VII.G.1)
       Techniques of decision analysis and decision-making under
          uncertainty (VII.G.2)

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