TELECOM Digest     Mon, 4 Apr 94 12:22:00 CDT    Volume 14 : Issue 162

Inside This Issue:                          Editor: Patrick A. Townson

    FAQ: Telephone Call-Back Service Providers (v1.1) (Bruce Hahne)
    Globalcom Inernational Callback Service (Scott C. Bundren)
    AT&T Price Changes on International Calls (Van Hefner)
    LEC Competition/Value of Service (00r0nolting@leo.bsuvc.bsu.edu)
    Where Can I Find Back Issues? (Javier Montero)
    Need Advice on Terminal Server For PPP Access (Ben Lippolt)
    Re: Will Widespread Use of Cell Phones Reduce Crime? (Brian Gordon)
    Re: Will Widespread Use of Cell Phones Reduce Crime? (Jon Anhold)
    Re: Will Widespread Use of Cell Phones Reduce Crime? (Robert S. Helfman)

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----------------------------------------------------------------------

Subject: FAQ: Telephone Call-Back Service Providers (v1.1)
Date: Mon, 04 Apr 94 17:38:04 +0900
From: Bruce Hahne <bruce@jise.isl.melco.co.jp>


        LIST OF COMPANIES PROVIDING INTERNATIONAL CALL-BACK SERVICE
                                version 1.1
                                March 24, 1994

Introduction:

This list started as an attempt to gather information about companies
which provide call-back services to Japan.  Such companies allow you
to call from Japan to the U.S. at U.S. rates instead of at the (much
less competitive) rates set by Japan's 3 international phone
companies.

I have since found that most call-back companies provide call-back
services to many different countries, so I will not limit the
distribution of this post to newsgroups such as soc.culture.japan and
fj.life.in-japan.  However, the pricing information I give has a bias
towards examples connecting to or from Japan.

This document is in the public domain.  Please pass it around freely
and help people to save some money!  Please send additional
information on old or new callback companies to Bruce Hahne at any of
the addresses listed at the end of this post.

Companies are listed in alphabetical order.

This information is NOT guaranteed accurate, and may be based in part
on advertisements or fliers which are out of date, as well as on
3rd-party reports.  For full details and up-to-date pricing information, 
contact the companies directly.


NAME: Business Communications Management, Inc.
CONTACT INFO:   Business Communications Management, Inc.
                1320 El Capitan Drive, Suite 300
                Danville, CA  94526
                Phone: 1-510-277-3030
                Fax: 1-510-277-3555
                Internet: vthiry@netcom.com

HOW IT WORKS: Call your access number (in the U.S.?), then hang up. 
  Their computer calls you back at a preselected number.
BILLING: $50 one-time enrollment fee.  $25 monthly minimum.  Billed to
  your credit card.
SAMPLE RATES:   Japan to U.S. or U.S. to Japan: $0.45/min.
                Japan to U.K. or U.K. to Japan: $0.74/min.
                Japan to Canada or Canada to Japan: $0.68/min.
                Japan to Germany or Germany to Japan: $0.91/min.
                (30-second minimum per call, billed in 6-second increments)
COMMENTS:  Rates are the same at all times of the day and week. 
  Monthly statement is mailed to you.  No PIN.  You can register as many
  call-back numbers as you want.  
NOTES:  
- This company is a reseller of the MTC PASSPORT service, also available
  from MTC listed below.  They do not resell the MTC OneCard mentioned in
  the MTC entry.
- Vthiry@netcom.com appears willing to fax out rate sheets so that you
  have pricing information in writing.


NAME:  CSI (Communications Systems International)
CONTACT INFO:   Communications Systems International, Inc.
                121 E. Pikes Peak Ave., Suite 226A
                Colorado Springs, CO  80903  USA
                Phone: 1-719-471-3332
                Fax:  1-719-471-2893 or 1-719-564-0541
                Internet: HVGriner@delphi.com
                Compuserve: 73174,2250

HOW IT WORKS:   Dial an unlisted number assigned to you in the U.S. 
  Their computer doesn't answer, but calls you back after you hang up,
  giving you a U.S. dial tone.
BILLING:  $250 refundable deposit required for account setup.  $27.50
  monthly service fee if your bill is under $100/month.  Billed
  directly or via credit card.  Billed in 6-second increments, not
  1-minute increments.
SAMPLE RATES:
  Per-minute costs from Japan to various sites are, in U.S. dollars:

                  Japan Time:  8am -  2pm       2pm - 11pm      11pm - 8am
                            first   add'l    first   add'l    first  add'l
    Country or ZONE          min.    min.     min.    min.     min.   min.
    --------------------- ------- -------  ------- -------  --------------
    Australia               4.48    2.07     3.98    1.99     4.51   2.19
    United Kingdom          3.36    1.88     3.23    1.79     3.35   1.98
    United States           2.52    1.38     2.41    1.30     2.56   1.48

COMMENTS:    Can be set up for any of 235 countries.  No PIN.  It seems
  as if you will always be called back at the same number, though this
  isn't completely clear from their P.R. materials.  Full pricing
  information available on MS-dos disk.  Speed dialing available.


NAME:  Logical / Kokusai Telecom
CONTACT INFO:   2-1-1 Minamidai
                Nakano-ku
                Tokyo 164, Japan
                (03) 5385-4701
Other information presently unavailable.  Supposedly their rates are 25%
below those of KDD, at all times.  This company is the Japanese agent
for a U.S. company.


NAME:  MTC OneCard
CONTACT INFO:   MTC Passport Telemanagement
                Call Clearance Center
                55 S. Market St., Suite 1435
                San Jose, CA  95113
                1-800-967-5382  or (408) 298-2985
                Fax: (408) 298-6905
HOW IT WORKS: Dial local access number, your PIN, the phone number
  you're calling FROM, then hang up.  Their computer calls you back and
  gives you a U.S. dial tone.
BILLING:  $5 for initial account setup.  Billed through your credit card.
SAMPLE RATES:  From Japan to U.S.: $2.50 per call + 46.3 cents/minute?
COMMENTS:  Works from anywhere in the world with a local access number:
  about 45 countries.  Other services (speed dialing, conference calls,
  etc.) also available or will be available soon.
NOTES: 
- MTC also sells a callback service called "PASSPORT", listed below. 
- I have had serious problems trying to figure out the facts behind what
  services MTC offers and where to contact them to request service.  So
  far I have 3 postal addresses, 4 phone numbers, 2 fax numbers, and at
  least one person has reported being told that MTC doesn't offer the
  "OneCard". This is clearly not true, since I have one.  See the entry
  below for more MTC addresses and phone numbers.
- I do not have anything in writing directly from MTC giving their
  per-call and per-minute rates.  I have reports of $2.50/call plus 46.3
  cents per minute from Japan, but the math on my first bill does not
  match these numbers.  I would suggest contacting them directly for
  pricing information.
- MTC is allegedly receiving 100 new customers a day, so you may need to
  be patient about signing up and receiving information.


NAME:  MTC Passport
CONTACT INFO:   MTC Telemanagement Corporation
                1304 Southpoint Boulevard
                Petaluma, CA  94954
                1-800-999-2682  or 1-800-733-2682
                Fax: (707) 769-5940
                        or
                Passport International Telemanagement
                925 Lakeville St. #318
                Petaluma, CA  94952
HOW IT WORKS: 2nd-hand information suggests it works as follows:  dial
  local access number, your PIN, then hang up.  Their computer calls you
  back at a predetermined number and gives you a U.S. dial tone.
BILLING:  $50 one-time enrollment fee.  $25 monthly minimum.
SAMPLE RATES:  From Japan to U.S.: 46.3 cents/minute, no per-call charge?
NOTES: 
- See notes above on MTC OneCard.
- The Passport service is also resold by Business Communications
  Management, listed earlier.



NAME: Progressive Communications
CONTACT INFO:   P.O. Box 5890
                Athens, OH  45701-5890
                Fax: 614-592-4970
                Internet: dprince@oucsace.cs.ohiou.edu
COMMENTS:
- Information presently unavailable, but hopefully will be in
  place by the time I release version 1.2 of this FAQ.



NAME: Telepassport
CONTACT INFO:   P.O. Box 1003
                Chicago, IL  60690
                Fax: 1-708-329-0572
HOW IT WORKS: There are two main methods:
  1: Dial a U.S. number given to you by Telepassport, then hang up.  Their
  computer calls you back at your home number.  PIN optional.
  2: Dial a local toll-free number for Japan, enter account number and
  PIN, then enter a number which requests a callback to wherever you are.
BILLING: $25/month minimum.  Billed via credit card or via electronic
  funds transfer (bank to bank).
SAMPLE RATES:
  From Japan to U.S., standard/discount/economy rates:  .98/.85/.79 ($/minute)
COMMENTS: PIN is 4 digits.  You receive monthly statements.  Service
  available all over the world.  Message forwarding, voice mail, and
  other services available.  For extensive information, email the following
  message to tel-archives@lcs.mit.edu :
        reply YOURNAME@YOURSITE.YOUR.DOMAIN
        info telepassport
        end


Disclaimer:  I don't work for any of these companies.

Bruce Hahne
Current address:  bruce@jise.isl.melco.co.jp
Lifetime address: hahne@acm.org

------------------------------

From: scottb@cats.ucsc.edu (Scott C Bundren)
Subject: Globalcom International Callback Service
Date: 4 Apr 1994 05:16:00 GMT
Organization: University of California, Santa Cruz


  *****GLOBALCOM INTERNATIONAL CALLBACK SERVICE BEGINS APRIL 15******
  
Globalcom 2000 is a U.S. based telecommunications company offering
Prepaid calling cards and long distance service to residential and
commercial clients.  Globalcom 2000 uses the WilTel fiber optic
network for superior quality telephone service.
 
On April 15th, 1994, Globalcom will begin to offer International
Callback service to clients worldwide.
 
HOW IT WORKS: The International Callback user dials a number which is
a toll free call from anywhere in the world, and receives a busy
signal.  The customer then hangs up the phone, and the system calls
them back, giving them access to U.S. lines and low Globalcom rates on
International calling.
 
SAMPLE RATES: All rates are per minute, for anytime of day
 
Australia $0.88   France $0.56
Germany $0.57   Hong Kong $0.66
India $1.27   Japan $0.63
Sweden $0.54   United Kingdom $0.44
 
Features:  

-- The most sophisticated and technologically advanced callback system in the 
   world.
 
-- 24-hour operator assistance.

-- Tremendous savings: Call from outside the USA to the USA at discount rates
   saving you 20%-70%.

-- Call from outside the USA to other countries, including across closed
   political borders.

-- Your personal/business voice mail message service in the USA--FREE.
 
-- Fax service: Store and Foward -plus- Fax Mail Boxes.
 
-- Access to all USA toll free 800 numbers.
 
-- Immediate access to Directory Assistance anywhere in the USA.
 
 
A complete rate sheet is available by e-mail.  Please send requests or
questions to scottb@cats.ucsc.edu.

------------------------------

From: vantek@aol.com
Date: Mon, 04 Apr 94 09:00:44 EDT
Subject: AT&T Price Changes on International Calls


AT&T LOWERS PRICES ON INTERNATIONAL COLLECT CALLS 
SHORT HILLS, N.J. (APRIL 1) BUSINESS WIRE -

March 31, 1994 AT&T customers can now save money when making collect
calls to the United States from more than 125 countries using AT&T
USADirect (R) Service. The new prices go into effect on April 13,
thanks to a tariff filed this week with the FCC.

"With these reductions, the price of a five-minute collect call on
USADirect will be reduced by up to 27 percent," said Mike Dimperio,
group product manager for AT&T Direct services.

With AT&T's reduced prices, a customer who makes a five-minute collect
USADirect call from London to New York would pay only $9.89, a 23
percent reduction from the previous price of $12.89.  A similar call
to the U.S. from Germany has dropped almost $3.00, from $12.04 to
$9.36, a reduction of over 22 percent.

AT&T also filed modest price increases on AT&T USADirect calling card
rates.  These rate revisions for calling card calls from 113 countries
to the United States average about a 2.5 percent increase per call.

Millions of people worldwide -- business people, vacationers, students
and military persons -- use AT&T USADirect and AT&T World Connect (sm)
Service for fast, convenient and economical telephone access to the
United States and over 75 countries.  "These services let customers
call the U.S., or country-to-country, from more countries than any
other telecommunications company," Dimperio said.

AT&T USADirect and AT&T World Connect Service are available simply by
dialing a toll-free access number.  Callers are connected directly to
an English-speaking AT&T operator or voice prompt to place calling
card and collect calls.  AT&T's international operators provide
service in eight languages.  Additionally, AT&T offers customers
automated calling card and collect calls without operator assistance
from more than 60 countries.  Other AT&T USADirect and AT&T World
Connect Service benefits include:

o Sequential calling of up to 10 consecutive numbers

o Voice messaging services allow callers to record a message

  and have it delivered to virtually any phone in 170 countries

o Callers can conference up to 500 people in up to 270

  countries on the spur of the moment or by reservation

o Callers can gain access to AT&T Language Line Services for over-the-phone
  interpretations from English to more than

140 languages

o Instant connection to all U.S. 800 numbers

o Instant access to U.S. and international directory assistance

o Customer service available 24 hours a day, seven days a week

For AT&T Calling Card calls via AT&T USADirect, AT&T True World
subscribers get a five percent discount off the cost of the call. And
True World customers who call their designated country receive an
additional 15 percent -- for a total of 20 percent -- on AT&T Calling
Card calls via USADirect.

For $3 a month, True World offers savings of up to 35 percent for
customers who make international calls.

AT&T USADirect customers who are also enrolled in the AT&T True
Rewards(sm) program and spend at least $25 a month in long-distance
services receive points that can be redeemed for frequent flier miles
and long distance gift certificates.

For more information on AT&T USADirect Service, customers in the U.S. may
call 1-800-331-1140.


CONTACT:  AT&T, Short Hills, N.J.
   Pat Robinson, 908/221-7949 (office)
   201/292-1557 (home)
          or
   Maureen Lynch, 201/564-3265 (office)
   908/580-1125 (home) 

                        -----------------

Van Hefner      Vantek Communications      vantek@aol.com

------------------------------

From: 00r0nolting@leo.bsuvc.bsu.edu
Subject: Information Needed on LEC Competition/Value of Service
Date: 4 Apr 94 10:04:02 EST
Organization: Ball State University, Muncie, In - Univ. Computing Svc's


I urgently need information on pricing regulations in the local
exchange with regard to universal service subsidies. I have heard the
term "value of service" but am unable to find how the higher priced
business phone subsidizes the rural phone. Is part of the monthly fee
put into a fund, part of every local call?  Three of us are participating 
in a competition and have to present our ideas on Friday, April 8th, in 
the morning.

A short explanation or a reference will be appreciated. Anyone who
wants to can have our handout e-mailed to them next week.


Thanks, 

Reinhard Nolting, CICS, BSU   00r0nolting

------------------------------

Date: Mon,  4 Apr 1994 10:36:17 UTC+0200
From: Javier Montero <montero@deusto.es>
Subject: Where Can I Find Back Issues?


Hi,

Where can I find the back issues of TELECOM Digest?  Is there another
mag like this?

Thanks a lot.


[TELECOM Digest Editor's Note: You can have thirteen year's worth of
back issues of this Digest by checking out the Telecom Archives. You can 
get there using anonymous ftp lcs.mit.edu; then when connected you would
do 'cd telecom-archives/back.issues'. They are in batches of fifty issues
with the most recent fifty or so at any given time available individually
in the 'recent.single.issues' sub-directory or the 'telecom.recent' file.
You can also use Gopher or WEB. In addition you can use the Telecom Archives
Email Information Service, and a help file for that is available on
request from me. Since like my competitor {The New York Times} I print all
the news that fits (both the amount of space available and my own philis-
ophical perspective on life), you need look no further. :)   PAT] 

------------------------------

Date: Mon, 04 Apr 1994 06:51:01 GMT
From: B.J.Lippolt@research.ptt.nl (Ben Lippolt)
Subject: Need Advice on Terminal Server For PPP Access
Reply-To: B.J.Lippolt@research.ptt.nl
Organization: PTT Research, The Netherlands


Hi,

We want to start a pilot with PPP. We're looking for a terminal server
(with 8 ports) which will be connected to our ethernet and which
should support at least PPP (and preferable also (c)slip). Any suggest-
ions about good brands, models, etc, positive as well as negative are 
welcome.

Thanks for any info.


Ben Lippolt

------------------------------

From: briang@netcom.com (Brian Gordon)
Subject: Re: Will Widespread Use of Cell Phones Reduce Crime?
Organization: Netcom Online Communications Services (408-241-9760 login:
guest)
Date: Sun, 3 Apr 1994 19:33:43 GMT


In article <telecom14.159.13@eecs.nwu.edu> lchiu@crl.com (Laurence Chiu) 
writes:

> Out of interest, I presume that when you call 911 from your home phone
> you reach a dispatch service which is local to your community.  So if
> you call 911 from a cell phone, which dispatch service do you reach?

> [TELECOM Digest Editor's Note: In a lot of places, including the Chicago
> metro area you don't reach anyone. 911 goes to intercept telling you
> in an emergency to dial the operator for assistance.  In other place where
> there is only one central dispatch, it goes there.  PAT]

In CA, it goes to the nearest CHP (California Highway Patrol) dispatch
center.  At their discretion, they can transfer to an appropriate 911
dispatch center, but a very high percentage of the calls are CHP
matters anyway (breakdowns and the like).


Brian G. Gordon  briang@netcom.COM bgg on DELPHI  
70243,3012 on Compu$erve BGordon on GENie BGordon2 on AOL

------------------------------

From: jganhold@magnus.acs.ohio-state.edu (Jon Anhold)
Subject: Re: Will Widespread Use of Cell Phones Reduce Crime?
Date: 4 Apr 1994 13:24:48 GMT
Organization: The Ohio State University


In Cleveland, we have CECOM/CEMAC. It's an Emergency Management Agency
with office space downtown. One of the departments is a central
emergency dispatch, where they can talk to all of the suburbs Police
and Fire Departments in case of a city/county-wide emergency. 911
calls go there from Cell phones, so it's city-independant.


Jon Anhold N8USK   jganhold@magnus.acs.ohio-state.edu

------------------------------

From: helfman@aero.org (Robert S. Helfman)
Subject: Re: Will Widespread Use of Cellphones Reduce Crime?
Date: Mon, 4 Apr 1994 00:11:54 -0800
Organization: The Aerospace Corporation, El Segundo, CA


> [TELECOM Digest Editor's Note: I'm glad I don't live there any longer
> also. First of all, 911 does not work from cell phones here.

PAT, you seemed to imply that Los Angeles' inner-city was "rotten to
the core". It isn't true. I live here. The streets are not ruled by
gangs, unless you consider the one that rides in the L.A.P.D. cars and
wears blue.

> 'Mr. Good Citizen' as they sometimes mock the callers to 911 when talking
> on the radio, your number is recorded and they can get back to you if they
> wish -- which is fine, except!  Try reporting a serious crime which you
> witnessed. If the criminal is caught, *you* will be subpoened to come to
> court and give your eye-witness account. *You* will be hounded and harassed
> by the ACLU attorney appointed to represent the defendant. *Your* integrity
> will be called into question. Defendants have the right, as I believe they
> should, to confront their accuser ... that's you if you were the one
> calling 911 to report it.

PAT, you should be ashamed of yourself for bad-mouthing the ACLU. 

First, the ACLU rarely handles the initial defense of a suspect.
Their work is almost always on appeals (at least in criminal matters).
And they aren't defending a particular defendant - they're defending a
matter of constitutional law. You will note that they have defended
the Ku Klux Klan and Oliver North and other such "non-liberal"
defendants.

Lawyers appointed by courts to defend indigents are almost always a
public defender (or a private attorney appointed to defend one of
multiple defendants when there would a conflict of interest if the
public defender handled all the defendants).

As an ACLU member, I take personal offense at your sometimes mindless
conservative blather. For a guy with a sometimes wicked sense of humor,
you take some things entirely to seriously.

And I'll be the most surprised person on the Net if you let this posting 
into comp.dcom.telecom (That's a dare, PAT!)

> [TELECOM Digest Editor's Note: In a lot of places, including the Chicago
> metro area you don't reach anyone. 911 goes to intercept telling you
> in an emergency to dial the operator for assistance.  In other place where
> there is only one central dispatch, it goes there.  PAT]

In Los Angeles, dialing 911 from a cellular phone gets the California
Highway Patrol dispatcher.

In Southern California, it's important to know exactly what jurisdiction 
you're in. There are embedded sections of unincorporated L.A. County, 
served by the County Sheriff, within the City of Los Angeles.

Use of 911 for reporting out-of-service traffic lights, water main
breaks, car fires, etc. is encouraged here, by PacTel cellular and is
free, 24-7. To save the dispatcher time, I just ask for the specific
agency I need: City of L.A. Transportation, L.A. Department of Water
and Power, L.A. Fire Department, etc.

The dispatchers seem to appreciate this approach since it gets them
off the line much faster. By the way, the response time is phenomenal.
I was driving one evening with a friend and spotted a car fire. I
called 911 and 1 1/2 minutes later, as we passed Engine Company 94's
station house, the red lights came on and the guys (and woman, of
course) were roaring out headed for the car. I've had similar response
from DWP for water mains -- which can do horrible things to a street in
just minutes if someone doesn't get on them right away.


[TELECOM Digest Editor's Note: Here we do not use 911 to report open
hydrants, out of order traffic signals, railroad crossing gates stuck
in the down position, draw bridges stuck in the open position, etc. If
one wishes to bother -- and I *do* call on things like this, we call
the water department, the department of streets bureau of electricity,
or the appropriate railroad, bridge-tender, etc. The rule here, although
it is not always followed, is that 911 is to be used *only* in a dire
emergency when immediate police/fireman intervention is required. For
example, someone stripped your automobile last night and you found out 
about it this morning? That's no longer an emergency; it is over with. 

By the way, thus far in 1994 here, *27 children* have been killed in
the crossfire of gang-related incidents in Chicago. Their involvement?
They were on their way (at various times) to/from Ludwig von Beethoven
School, an elementary school located in the middle of the Chicago
Housing Atrocity (oops, I mean Authority) complex of a dozen highrise
buildings on the south side. That's about two per week. Now the teachers
and the police meet the children at the entrances of the buildings to
walk with them acting like human sheilds the *one block* from their home
to their school and back again in the afternoon.  

Yet even the little ones too young to go to school are not safe. A
three year old boy was hit by bullets which came through the window of
his family's home. An optical nerve was hit; he will now be blind for
the rest of his life.  He repeatedly asks his father -- in the words
of a three year old -- "Why can't I see?  I'm not a bad boy, I am a
good boy, why can't I see anymore?". His father would like to know how
to explain to his son why gang members with guns shooting from the
windows of highrise apartment buildings are afforded protection from
reprisal by police under some bogus civil liberties theories. How, he
wants to know, could the Fourth Amendment have been twisted and
perverted that badly, that ACLU attornies get court orders to prevent
police from searching the apartments where the shots were fired?
Mayor Daley said it best about Mr. Harvey Grossman, director of the
ACLU here: (quote) "He is a jerk."  You can take all the offense you
want as an ACLU member at my 'mindless blather'; personally I find
the ACLU to be a direct affront to what little decency and civility 
still remains in the USA. And yes, I know the constitution quite well
thank you, and the ACLU does not have a monopoly on its interpretation
and implementation even though they think they do.  Since you like
El Lay so much, I'm sure you would love Chicago.  PAT]  

------------------------------
 
End of TELECOM Digest V14 #162
******************************


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