 Contents
To change your payment method or billing information
1    In MSN Central, click the Tools menu, point to Billing, and
then click Payment Method.
2    Click the button for the item you want to change. 
3    Make the necessary changes to your billing information. 


To display your current or previous bill
1    In MSN Central, click the Tools menu, point to Billing, and
then click Summary of Charges.
2    To see a detailed description of your charges, click Get
Details.
3    Click the billing period you want.
Note
     If you have questions about your bill, call the customer
service number for your area.

{ewc ,AL("A_CustomerService")} Related
Topics%!AL("A_CustomerService")


To report a billing error or request a credit
1    In MSN Central, click Member Assistance.
2    Double-click the MSN Member Support folder.
Note
     You can also report billing errors by calling the customer
service number for your area.

{ewc ,AL("A_CustomerService")} Related
Topics%!AL("A_CustomerService")


To view, change, or cancel subscriptions
     In MSN Central, click the Tools menu, point to Billing, and
then click Subscriptions.

{ewc (0x07)!,AL("A_TerminatingYourMembership")} Related
Topics%!AL("A_TerminatingYourMembership")


Understanding the billing statement
Your billing statement shows your current balance and all the
charges to your account in order by date. Payments and credits
are shown as negative values. Any taxes which may apply are
automatically calculated and included in the total.
There are two basic types of charges: monthly subscription fees
based on your subscription plan, which are billed in advance, and
usage charges, which are billed after the usage occurs.
You will be billed once a month on your anniversary date.


To cancel your membership
     Call the customer service number for your area.

{ewc ,AL("A_CustomerService")} Related
Topics%!AL("A_CustomerService")


To request automatic notification of charges
1    In MSN Central, click the Tools menu, point to Billing, and
then click Subscriptions.
2    Type the amount you want to set as a limit. 
     You will automatically be notified if any one usage charge
exceeds this amount, or if a usage charge is priced in a
different currency. 


 To use a shortcut to go to a service
     Double-click the shortcut icon.

{ewc ,AL("A_CreatingCallingCard;A_AccessMethods")} Related
Topics%!AL("A_CreatingCallingCard;A_AccessMethods")


To share a shortcut
1    Create the shortcut.
2    Open the e-mail or bulletin board message in which you want
to embed the shortcut.
3    Drag and drop the shortcut onto the message.
Tip
     You can also drag an icon directly from an MSN window to a
document or message.

{ewc
,AL("A_CreatingCallingCard;A_ComposingPostingBBSMessage;A_ToSendA
Message;A_AccessMethods")} Related
Topics%!AL("A_CreatingCallingCard;A_ComposingPostingBBSMessage;A_
ToSendAMessage;A_AccessMethods")

To copy or move a shortcut
1    Click the shortcut you want to copy or move.
2    If the shortcut is embedded somewhere else, such as in a
bulletin board or e-mail message, click the shortcut, click the
Edit menu, and then click Copy to copy it or Cut to move it.
If the shortcut is on the desktop, use the right mouse button to
click the shortcut, and then click Copy or Cut.
3    Click the location where you want to place the shortcut.
4    Click the Edit menu, and then click Paste.

{ewc (0x07)!,AL("A_SharingShortcuts")} Related
Topics%!AL("A_SharingShortcuts")


To display information about a shortcut 
1    Use the right mouse button to click a shortcut icon.
2    Click Properties.
Tip
     Click the Shortcut tab to view specific shortcut properties.


To create a shortcut
1    Find the service or folder you want to create a shortcut to.
2    Click the service or folder.
3    Click the File menu, and then click Create Shortcut.
The shortcut appears on your desktop.
Tips
     You can't add a shortcut to your Favorite Places folder, or
to any other MSN folder.
     Another way to create a shortcut is by dragging its icon to
a folder.

{ewc
,AL("A_FindService;A_AccessMethods;A_CopyingCallingCards;A_Favori
tePlacesOverview")} Related
Topics%!AL("A_FindService;A_AccessMethods;A_CopyingCallingCards;A
_FavoritePlacesOverview")


To delete a shortcut
1    Using the right mouse button, click the shortcut icon.
2    Click Delete.
Note
     When you delete a shortcut, you delete only the shortcut
icon. The service or folder to which the shortcut was linked
still exists on the disk where it is stored.


Favorite Places and shortcuts
Favorite Places 
     Are a feature of MSN.
     Can be used only for MSN services.
     Can be put only in your Favorite Places folder.
     Can't be shared with other people.
Shortcuts
     Are a feature of Windows 95.
     Can be used with programs and folders as well as MSN
services.
     Can be put anywhere on your desktop or Start menu.
     Can be shared with other people.

{ewc ,AL("A_FAQShortcuts;A_AccessMethods")} Related
Topics%!AL("A_FAQShortcuts;A_AccessMethods")


To add an icon to your Favorite Places folder
1    Find the service or folder you want to add to your Favorite
Places folder. 
2    Click the service or folder, click the File menu, and then
click Add to Favorite Places.
Notes
     If you are already in the service or folder, click the File
menu, and then click Add to Favorite Places.
     You can't add a shortcut to your Favorite Places folder.

{ewc (0x07)!,AL("A_GoingToFavoritePlaces")} Related
Topics%!AL("A_GoingToFavoritePlaces")


To delete an icon from your Favorite Places folder
1    Click the icon you want to delete.
2    Click the File menu, and then click Delete.
Note
     When you delete an icon from your Favorite Places folder,
you delete only the icon, not the item itself. The service or
folder that the icon represented still exists on MSN.


To go to one of your Favorite Places
1    Click the Edit menu, point to Go To, and then click Favorite
Places.
     -Or-
     In MSN Central, click Favorite Places.
2    Double-click the icon for the place you want to go.
Note
     If there is no icon for the place you want to go in your
Favorite Places folder, you must add it to the folder.

{ewc ,AL("A_AddingToFavoritePlaces")} Related
Topics%!AL("A_AddingToFavoritePlaces")


To change your modem settings
1    In MSN Central, click the Tools menu, and then click
Connection Settings.
- Or -
In the Sign-In screen, click Settings.
2    Click Modem Settings.
3    Select the options you want, and then click OK until you
return to MSN Central.
Note
     To set up a new modem, click the Start button on the
taskbar, point to Settings, and click Control Panel. Double-click
the Modems icon. Click Add, and then follow the instructions on
your screen.

{ewc (0x07)!,AL("A_SignupProblems")} Related
Topics%!AL("A_SignupProblems")

To change your password
1    In MSN Central, click the Tools menu, and then click
Password.
2    Type your current and new passwords.


To connect to MSN
1    Double-click the MSN icon on the desktop.
2    Type your member ID and password (unless they appear
automatically), and then click Connect.
Note
     To keep your account secure, the password doesnt appear
when you type it.


Member ID and password guidelines
Your member ID is the name other members will see when you send
e-mail or participate in a chat room or bulletin board. It
becomes your online identity.
A password is a code you specify when you connect to MSN. Keep
your password secret to prevent others from signing in as you and
accumulating charges on your account. You can change your
password at any time.
Caution
     Once you've chosen a member ID and MSN has approved it, you
can't change it.

{ewc ,AL("A_ChangingPassword")} Related
Topics%!AL("A_ChangingPassword")


To disconnect from MSN automatically
1    In MSN Central, click the View menu, and then click Options.
2    Set the number of minutes MSN can be idle before it is
automatically disconnected from your computer. 


To disconnect from MSN
     Click the File menu, and then click Sign Out.
Tip
     You can also use the connection indicator to sign out. On
the Windows taskbar to the left of the time, use the right mouse
button to click the connection indicator, and then click Sign
Out.


To disable call waiting
1    In MSN Central, click the Tools menu, and then click
Connection Settings.
2    Click Dialing Properties.
3    Click the option to specify that this location has call
waiting. 
4    Type or select the number to be dialed to disable call
waiting.

{ewc (0x07)!,AL("A_SignupProblems")} Related
Topics%!AL("A_SignupProblems")


To return to MSN Central 
     If you've closed the MSN window, double-click the Microsoft
Network icon on your desktop.
- Or -
     Click the Edit menu of the current window, point to Go To,
and then click MSN Central.
Tip
     You can also use the right mouse button to click the
connection indicator, and then click View MSN Central.


To check what's new on MSN
     In MSN Central, click MSN Today.


To see MSN Today each time you start up
1    In MSN Central, click the View menu, and then click Options.
2    Check Show MSN Today Title On Startup.

To choose from a category of subjects
1    In MSN Central, click Categories.
2    Double-click the category (subject) you're interested in.
3    Double-click any icon or folder until you see the
information you want.
Tip
     You can use this approach to find forums, chat rooms and
bulletin boards (including those with files you can copy) in
addition to other MSN services.

{ewc \!,AL("A_AccessMethods")} Related
Topics%!AL("A_AccessMethods")


How to find services 
MSN provides several ways to find and open services. The strategy
you choose depends on whether you know exactly what service
you're looking for, and how you'd like to get there.
     Find command
     MSN Central
     Shortcuts
     Favorite Places
     Go words

{ewc ,AL("A_WinningFeatures")} Related
Topics%!AL("A_WinningFeatures")


Find Command
On MSN it's easy to find information about any subject, even when
you don't know where to look.
If you're connected to MSN, click the Tools menu, and then click
Find. If you're not connected, click the Windows 95 Start menu,
and then click Find. Double-click a service to go directly to it.

{ewc \!,AL("A_FindService")} Related Topics%!AL("A_FindService")


 MSN Central
MSN Central is the main MSN window that appears immediately after
you sign in. You can go anywhere on MSN from MSN Central.
Click Categories to browse through the available forums and
services.

{ewc \!,AL("A_DisplayingHomeWindow")} Related
Topics%!AL("A_DisplayingHomeWindow")


Shortcuts
You can create shortcut icons you can double-click to go directly
to a folder, bulletin board, chat session, or any other service
you want to return to quickly.
Shortcuts save you time because you don't have to browse through
all the MSN folders or return to MSN Central to get to the folder
or service you want.
Create a shortcut for an item or service on MSN if you want to
return to it often from your desktop or from another Windows 95
folder.

{ewc
(0x07)!,AL("A_CreatingCallingCard;A_SharingShortcuts;A_FAQShortc
uts;A_FavoritePlacesOverview")} Related
Topics%!AL("A_CreatingCallingCard;A_SharingShortcuts;A_FAQShortcu
ts;A_FavoritePlacesOverview")


Favorite Places
Favorite Places is a folder where you can keep icons that give
you direct access to the places on MSN you visit most. When you
want to return quickly to one of your favorite places, you open
the Favorite Places folder and double-click the icon for the
place you want to go to.
Designate an item or service on MSN as a Favorite Place if you
want to return to it often while you're connected to MSN.

{ewc
(0x07)!,AL("A_FavoritePlacesOverview;A_AddingToFavoritePlaces")}
Related
Topics%!AL("A_FavoritePlacesOverview;A_AddingToFavoritePlaces")


Go words
You can use Go words to quickly go to any service on MSN. You
type the Go word for the service you want, and you go directly to
that service. You can find a service's Go word by displaying the
details (properties) about the service. 
Use Go words anytime you're connected to MSN and you want to go
someplace else directly from where you are. 

{ewc (0x07)!,AL("A_UsingGoWords")} Related
Topics%!AL("A_UsingGoWords")


To use a Go word to go to a service 
1    Click the Edit menu, point to Go To, and then click Other
Location.
2    Type the Go word for the service you want to open.
Tips
     You can use this approach to go to chat rooms and bulletin
boards as well as other MSN services.
     You can find a service's Go word by displaying the details
(properties) about the service. 

{ewc
(0x07)!,AL("A_DisplayingServicesProperties;A_AccessMethods")}
Related
Topics%!AL("A_DisplayingServicesProperties;A_AccessMethods")


To display details about an item or service
1    Click the item whose properties you want to see. 
2    Click the File menu, and then click Properties.
Tips
     You can display details about forums, chat rooms, and
bulletin boards (including those with files you can copy) in
addition to other MSN services.
     You can display information such as upcoming events, the
name of the forum manager, tips for using the forum, and
frequently asked questions (FAQs) by double-clicking a kiosk icon
in a forum.
     For Help on an item in a dialog box, click   in the
upper-right corner, and then click the item.

{ewc ,AL("A_DisplayingAttachments")} Related
Topics%!AL("A_DisplayingAttachments")

To find a service using the Find command
1    Click the Start menu, point to Find, and then click On The
Microsoft Network.
2    Specify the criteria for the search: the words to look for,
and whether to look in the name; topics, place, and people;
and/or description of services.
3    You can narrow the search by selecting the type of service
you're interested in, and then typing a geographic region.
4    Click Find Now.
5    Double-click a service to go directly to it.
Tips
     You can also click the Tools menu in any MSN window, and
then click Find.
     For Help on settings, click the setting with your right
mouse button, and then click What's This.
     To sort the services found, click any column header.
     To save your search on your desktop, click the File menu,
and then click Save Search. To run the search again, double-click
it on your desktop.
     Use the right mouse button to click the results of your
search to add them to Favorite Places or to create a shortcut to
them.

{ewc ,AL("A_AccessMethods;A_Fulcrum")} Related
Topics%!AL("A_AccessMethods;A_Fulcrum")


Portions of the Find dialog for The Microsoft Network include
technology used under license from Fulcrum Technologies Inc. and
are copyright of Fulcrum Technologies Inc. and/or its licensers.


To view a list of topics, click Help Topics.


To sign up to become a member
     Double-click the MSN icon on your desktop.
Notes
     Once you've completed signup, you can begin using MSN
immediately.
     You have full use of MSN as soon as you sign up. However,
your membership information will not be available in the address
books for up to 24 hours.

{ewc ,AL("A_MoreThanOne")} Related Topics%!AL("A_MoreThanOne")


Guidelines for communicating online
Good manners are as important online as they are in person. The
impression you make online will depend on how well you know the
rules. You can read the guidelines for communicating online by
clicking Member Assistance in MSN Central.

{ewc
\!,AL("A_ServiceAgreementOverview;A_RestrictAccessNewsgroups;A_R
eportingOnlineOffenses")} Related
Topics%!AL("A_ServiceAgreementOverview;A_RestrictAccessNewsgroups
;A_ReportingOnlineOffenses")


To display your membership agreement 
1    Click the Start menu, point to Find, and then click Files or
Folders.
2    In the Named box, type:
legalagr.rtf
3    Double-click the file once it has been found.


Where to learn more about MSN
The following types of assistance are available in the Member
Assistance folder. To open the Member Assistance folder, click
Member Assistance in MSN Central.
     Netiquette and member guidelines        
     MSN Lobby for meeting new members       
     Customer support         

{ewc
,AL("A_WhatIsMarvel;A_HowMSNWorks;A_WinningFeatures;A_SigningUp")
} Related
Topics%!AL("A_WhatIsMarvel;A_HowMSNWorks;A_WinningFeatures;A_Sign
ingUp")


Netiquette and member guidelines
Good manners are as important online as they are in person. The
impression you make online will depend on how well you know the
rules. 
It's a good idea to learn about network etiquette (netiquette)
and read the member guidelines.


MSN Lobby
If you're a new member, you can practice using MSN without
worrying about making mistakes. The MSN Member Lounge and Members
Helping Members bulletin board are great ways to connect with
other new MSN members to ask questions, exchange ideas, and get
to know people.

{ewc \!,AL("A_MeetNewMembers;A_ReadMessagesNewMembers")} Related
Topics%!AL("A_MeetNewMembers;A_ReadMessagesNewMembers")

Customer support
You can choose the type of customer support you prefer. 
Double-click the Information Booth in the MSN Member Support
folder for the latest information about the types of online
support available.


Tips for using MSN
Here are some tips to help you get the most out of MSN.
     Saving time with toolbars
     Going back to a folder
     Displaying useful menus
     Viewing properties
     Using shortcuts
     Visiting your Favorite
Places
     Saving money by working
offline
     Finding information about
a forum

{ewc ,AL("A_WhatIsMarvel;A_HowMSNWorks")} Related
Topics%!AL("A_WhatIsMarvel;A_HowMSNWorks")


Finding information about a forum
You can find information such as upcoming events, the name of the
forum manager, tips for using the forum, and frequently asked
questions (FAQs) by double-clicking a kiosk icon in the forum.


Saving time with toolbars
You can save time by using the toolbar. The toolbar is located
just beneath the menus, and contains buttons you can click
instead of clicking menu commands.
     If the toolbar isn't visible, click the View menu, and then
click Toolbar.
To see a brief description of what each toolbar button is for,
move the mouse pointer over the button and wait a few seconds.


Going back to a folder
You can return to the folder you previously had open by clicking
the File menu, and then clicking Up One Level.


Displaying useful menus
As you use MSN, you can click the right mouse button to see menus
with commands that apply directly to your current place and task.
Try using the right mouse button to click the connection
indicator. This provides an easy way to go to specific services
or send e-mail.


Viewing properties
You can display the properties of the service, file, folder, or
other item you currently have selected. 
For example, you can display information such as the Go word and
forum manager's name for a bulletin board or chat; the size of a
file before you download it; or a shortcut's path.


Using shortcuts
Create a shortcut for an item or service on MSN if you want to
return to it often from your desktop or from another Windows 95
folder, or send it to others by e-mail or in a bulletin board
message.

{ewc
(0x07)!,AL("A_CreatingCallingCard;A_SharingShortcuts;A_AccessMet
hods")} Related
Topics%!AL("A_CreatingCallingCard;A_SharingShortcuts;A_AccessMeth
ods")


 Visiting your Favorite Places
You can store icons for each of your favorite places on MSN in
your Favorite Places folder. 
When you want to return quickly to one of your favorite places,
you open the Favorite Places folder and double-click the icon for
the place you want to go to. 

{ewc \!,AL("A_AddingToFavoritePlaces;A_AccessMethods")} Related
Topics%!AL("A_AddingToFavoritePlaces;A_AccessMethods")

To use MSN from two computers
1    On the second computer, double-click The Microsoft Network
icon on your desktop.
2    On the Signup screen, select Click Here If You're Already a
Member And Need To Set Up The Microsoft Network On This Machine.


To use MSN from more than one location
1    Double-click The Microsoft Network icon on your desktop.
2    Click Settings, and then click Dialing Properties.
3    Click New.
4    Enter a name for your new location, and then click OK.
5    Enter the information for your new dialing location, and
then click OK.
6    Click Access Numbers, click Change for each number, and then
select a local phone number. Click OK, and then click OK again.
7    Enter your member ID and password, and then click Connect.
Notes
     When you return to your previous location, click Settings on
the Sign-In screen to change your dialing location back to
Default Location, and to choose access numbers close to your
default location.
     If you call MSN from outside your country or region, you may
be charged a surcharge or receive a credit for each call.


To specify a language
     In MSN Central, click View, and then click Options.
Tip
     For Help on an item in a dialog box, click   in the
upper-right corner, and then click the item.


How MSN works
When you dial into MSN, you're calling a network provider.
Network providers have local nodes in cities and towns all over
the world that allow you to make a local phone call to connect to
MSN.
The network provider then connects you to the MSN Data Center
over a very high-speed network. This network is much faster than
connecting over phone lines, so at any time during your session
on MSN, the slowest link in the chain is between your modem and
the network provider's modem.
The MSN Data Center is where all of the actual information
exchange takes place, whether you're chatting with someone in
another city or another country, reading messages on your
favorite bulletin board, or scanning the day's headlines. 


Saving money by working offline
You can reduce the amount of time you need to be connected to MSN
by working offline.
For example, you can compose bulletin board and e-mail messages,
and then connect to MSN to post or e-mail your message. You can
also copy (download) all your e-mail messages to your computer
and then disconnect from MSN.

{ewc
(0x07)!,AL("A_GettingIntoMail;A_ComposeBBSMessageOffline;A_Trans
ferAllRemotePreview;A_ViewHelpOffline")} Related
Topics%!AL("A_GettingIntoMail;A_ComposeBBSMessageOffline;A_Transf
erAllRemotePreview;A_ViewHelpOffline")


To view MSN Help offline
     With Help open, click the File menu, and then click Sign
Out.
Tip
     You can also run Help without connecting first. Click the
Start menu, click Run, and then type
winhelp msn


To rerun signup
1    On the desktop, double-click My Computer, and double-click
the icon for your hard drive where Windows 95 is installed.
2    Double-click the Program Files folder, and then double-click
The Microsoft Network folder.
3    Double-click the Signup icon.
Note
     Once you've completed signup, you can begin using MSN
immediately. However, your member information will not appear in
the address books for up to 24 hours.


To sign up more than one member on one computer
1    On the desktop, double-click My Computer, and double-click
the icon for your hard drive where Windows 95 is installed.
2    Double-click the Program Files folder, and then double-click
The Microsoft Network folder.
3    Double-click the Signup icon.
4    Follow the directions, providing information about the new
member.
Note
     Each member is billed as a separate account.


To restrict access to a service
     Send e-mail to the forum manager.

{ewc
,AL("A_RestrictAccessNewsgroups;A_ToSendAMessage;A_SendingMailInt
ernet")} Related
Topics%!AL("A_RestrictAccessNewsgroups;A_ToSendAMessage;A_Sending
MailInternet")

How to become an independent content provider
Microsoft welcomes your application to become an independent
content provider (ICP) on MSN.
     To receive information and an application, call or fax
1-800-4MSNFAX.
     Or, send a request to:
     The Microsoft Network
Dept MSN19
1 Microsoft Way
Redmond WA 98052
Tip
     Information is also available online in the Member
Assistance folder.


To report inappropriate online behavior
1    In MSN Central, click Member Assistance.
2    Double-click the MSN Member Support folder.
Tip
     You can also report problems by calling the customer service
number for your area, or by contacting the forum manager for the
forum where the problem is occurring.

{ewc ,AL("A_ContactingAForumManager;A_CustomerService")} Related
Topics%!AL("A_ContactingAForumManager;A_CustomerService")


To contact a forum manager
1    Click the icon for any service.
2    Click the File menu.
3    Click Properties, and then click the Context tab.
4    Send e-mail to the person listed as the forum manager.

{ewc \!,AL("A_ToSendAMessage;A_RestrictAccessNewsgroups")}
Related Topics%!AL("A_ToSendAMessage;A_RestrictAccessNewsgroups")


To meet new MSN members
1    In MSN Central, click Member Assistance, and then
double-click MSN Lobby.
2    Double-click the MSN Member Lounge.
3    Type your message in the Compose pane at the bottom of the
Chat window, and then click Send or press the ENTER key.

{ewc
(0x07)!,AL("A_ChatOverview;A_TheChatWindow;A_WhatIsMarvel")}
Related
Topics%!AL("A_ChatOverview;A_TheChatWindow;A_WhatIsMarvel")


To read messages from other new members
1    In MSN Central, click Member Assistance, and then
double-click MSN Lobby.
2    Double-click the Members Helping Members bulletin board.

{ewc (0x07)!,AL("A_WhatIsMarvel")} Related
Topics%!AL("A_WhatIsMarvel")


Glossary
A-C
address book
anniversary date
attach
BINHEX
bits per second (bps)
bulletin board
chat
chat history
Chat History pane
chat member
chat member's status
chat room
Compose pane
compression/decompression
connect time
connection indicator
conversation
Conversation view
D-F
Data Center
decompression
domain name
download
e-mail
embed
Explorer
Favorite Places
file library
File view
folder
forum
forum manager
G-M
Go word
host
independent content provider (ICP)
information service
Internet
kiosk
List view
member ID
member list
member properties
Microsoft Exchange
modem
MSN address book
MSN Central
MSN Data Center
MSN folder
MSN service
MSN Today
N-R
network provider
newsgroup
node
notifications
object linking and embedding (OLE)
participant
personal address book
post
private conversation
profile
properties
public conversation
read-only
registration
rich text format (rtf)
ROT13
S
service
shareware
shortcut
Sign-In screen
signup
spectator
subscription
T-Z
taskbar
thread
transfer queue
Uniform Resource Locator (URL)
upload
user name
UUDECODE
UUENCODE
views
virus
Windows Explorer


anniversary date
The last day of your monthly billing cycle.


attach
To send a file along with a bulletin board message. An attached
file appears in the body of a message as an icon with a filename.
If you have the proper program, you can open the file directly
from the message, or you can save it to your computer's hard
disk.


BINHEX
A program for encoding binary data as ASCII hexadecimal numbers.
This is useful when sending executable files (code) over the
Internet.

bits per second (bps) 
The speed at which a modem can transfer data.


bulletin board
Sometimes referred to as a bulletin board service (BBS), a
bulletin board is an area where you post electronic messages for
other MSN members to read, answer, and use. Messages, also called
posts, frequently contain file attachments.
Bulletin boards may be read-only (you can read messages but
cannot post them) or read-write (you can read and post messages).


chat
A service that allows you to join real-time conversations with
other MSN members from your computer.
A chat room is the designated area in which the conversation
takes place.


chat room
An area in which MSN members can converse from their computers.


 connect time
Time you spend connected to MSN.


connection indicator
The MSN icon that appears next to the time on the taskbar when
you are connected to The Microsoft Network. 
Use the right mouse button to click the connection indicator to
display a menu that includes these commands: Send Mail, Go To,
View MSN Central, View Favorite Places, and Sign Out.


chat history
A record of all messages sent to the chat.


chat member
An MSN member who is involved in a chat as a spectator,
participant, or host. 


chat member's status
A designation as either a spectator of or participant in a chat.
The chat host designates each chat member's status.

Chat History pane
The upper pane in the Chat window that displays a record of all
messages sent to the chat.


Compose pane
The lower pane in the Chat window in which you write messages.


compression/decompression
Compression saves computer storage space or transmission time by
reducing the size of files.
Compressed files must be decompressed, or restored to their
original form, before you can use them.


conversation
A discussion that occurs in a chat room.
Conversation may also refer to a thread or group of related
messages in a bulletin board.


download
To copy a file from a remote computer to your computer.


e-mail
Electronic mail. A service that allows you to send messages and
files to other MSN members (or to anyone connected to the
Internet) over a network.


embed
As used on MSN, to insert a shortcut representing an MSN service
into an e-mail or bulletin board message.


Windows Explorer
A Windows 95 feature that allows you to view hierarchies of
folders on your computer and on the network.
In Windows Explorer, Windows displays a hierarchy pane on the
left and a content pane on the right. You can navigate through
folders and files using either or both of the panes. Sometimes,
this hierarchy is called a tree or path.


Favorite Places
An area where you can keep icons that provide direct access to
places on MSN you visit frequently.

file library
A bulletin board in which files, attached to messages, can be
uploaded and downloaded (copied to and from the bulletin board).


folder
A container for programs and files, represented by an icon of a
file folder. A folder is the equivalent of a directory in
previous Windows and MS-DOS operating systems.
As used in The Microsoft Network, a folder represents a forum, or
collection of related services.


forum
A collection of bulletin boards, chats, and files about a
particular subject of interest.
Each forum has a designated forum manager who organizes and
manages the forum.


forum manager
A person who organizes and manages a particular subject area on
MSN. The forum manager is sometimes known as the system operator
or sysop.


Go word
A brief name assigned to a service that enables you to reach it
directly.
You can use the Go To command from the Edit menu in any MSN
window.


MSN Central
The main MSN window that appears immediately after you sign in.
MSN Central gives you access to all MSN information and services.


Internet
A large, loosely structured network that connects commercial,
educational, and government networks worldwide.


host
The MSN member who moderates activities within a chat room.


independent content provider (ICP)
A person or organization that offers a service by creating a
forum on MSN.

 MSN address book
Lists the name, city, state, country, and member ID for all MSN
members.


MSN folder
A Windows 95 folder that contains all of the MSN programs.


member ID
A unique name that distinguishes one MSN member from another.
Your member ID followed by "@msn.com" is your Internet mailing
address.
JaneM@msn.com
RainyInSeattle@msn.com


MSN service
Something you can do on MSN. For example, services include
updated weather, news, sports, and stock quotes as well as
bulletin boards and chats.


member list
A list of all MSN members in a chat.


member properties
Information about an MSN member, such as name, address, and
member ID.


modem
A device that enables a computer to transmit and receive
information over a telephone line.


MSN Today
An area in MSN Central that includes daily highlights, tips,
links to other MSN services, and previews of upcoming services.


newsgroup
A set of related messages available over the Internet. For
example, the newsgroup news.answers contains messages (or posts)
regarding frequently asked questions about the Internet.

notifications
Messages displayed in bold in the Chat History pane that alert
you when other MSN members enter or leave the chat.
You can hide any or all of these notifications by clicking the
chat Tools menu, and then clicking Options.


object linking and embedding (OLE)
A protocol by which an object (such as a graphics file) in one
program can be linked to or embedded in a file in another
program.


participant
Status of a chat room member who can read comments from and send
comments to other MSN members.


personal address book
Part of the MSN address book in which you can list the name,
city, state, country, and other information about other MSN
members and users of other online systems.
Because it is stored on your computer, your personal address book
may provide information faster than the MSN address book, and it
is available even when you are not connected to MSN.


private conversation
A chat visible only to a select group of MSN members.


post
To send a message to a bulletin board to be read by other members
of that bulletin board.


properties
Information about services, files, folders, and other objects.
For files, properties include details such as name, size, and
type. For services, properties include the name of the person
responsible for the object (forum manager).
You can display an object's properties by clicking the File menu,
and then clicking Properties.


public conversation
A chat visible to every MSN member.


read-only
A bulletin board in which you can read messages but cannot post
them.
Also, a file that you can view but not modify.

registration
A transaction that enables you to send registration information
to MSN. When you complete online registration, you can sign up
for, and connect to, MSN.


shareware
Software available without charge. The author usually requests
some payment to cover costs.


shortcut
A direct link to a service, program, folder, or file. You can
send shortcuts in e-mail or bulletin board messages.
One way to create a shortcut is by dragging its icon to your
desktop or to any folder that's not on MSN.


Sign-In screen
Enables you to type your member ID and password, and then connect
to MSN by dialing the appropriate access number. You can choose
to have your member ID and password entered automatically at each
sign-in.


signup
Your first connection to MSN. Thereafter, you sign in to MSN.


 spectator
Status of a chat room member who can read comments from other
members but cannot send comments to them.


subscription
A block of time you purchase to use a particular service on MSN.


taskbar
Located at the bottom of the Windows 95 screen. The taskbar
contains the Start button and buttons for programs you start or
windows you open.


thread
Bulletin board messages that share a common subject. Sometimes
called a conversation.
A bulletin board's Conversation view groups messages by subject.

transfer queue
A list of files being copied to or from MSN.


upload
To copy a file on your computer to a remote computer, making it
available to others over a network.


UUDECODE
A program for converting the ASCII output of UUENCODE back to
binary. This is useful when reading executable files (programs)
that have been sent over the Internet.


UUENCODE
A program for encoding binary data as ASCII. This is useful when
reading executable files (programs) that have been sent over the
Internet.


views
MSN bulletin boards have three views. You can sort all three
views by subject, author, or date.
     Conversation view displays a list of messages grouped by
subject. 
     File view displays a list of all messages that have
attachments.
     List view displays a list of all messages in the bulletin
board.


virus
A program that destroys computer files by inserting copies of
itself into them. A virus may be able to infect other files when
you run an infected file.


Microsoft Exchange
Provides one place to view all your messages, whether they arrive
by fax, e-mail, or from an online service such as MSN or
CompuServe.


Microsoft Exchange profile
Contains information such as the delivery location for your
incoming e-mail and the locations of your address lists and your
personal and public folders. 
If you use Microsoft Exchange at home or on the road, you may
need to create additional profiles. If more than one person uses
the same computer, each person should have his or her own
profile.


MSN Data Center
The home of The Microsoft Network. The Data Center is where all
of the information about MSN is kept. Everything you do on MSN
goes through the Data Center.

node
Any one of the local dial-up centers owned by a network provider.


network provider
A company that provides local dial-up service for MSN. Network
providers allow MSN members to dial a local phone number to
access the service.


kiosk
An online information booth. You can double-click a kiosk icon to
open a file with current information about the MSN folder you
have open.
For example, if you have a Home Improvement folder open, you can
double-click the kiosk icon to see current information about
what's in the Home Improvement folder.


rich text format (rtf)
Formatting that makes it possible to view text in a variety of
programs.


ROT13
An abbreviation of "Rotate the alphabet 13 places."
ROT13 is a simple encryption device that replaces each letter of
the alphabet with the thirteenth letter before or after it. It is
primarily used to post Internet newsgroup messages that could
offend some readers.
ROT13 is included in most programs that read and post to Internet
newsgroups.


user name
The name someone uses to log on and connect to the Internet or an
online service. For example, a user name might be JaneM (based on
her real name) or RainyInSeattle (a fictitious name). 
Your MSN member ID followed by "@msn.com" is your Internet
mailing address.
JaneM@msn.com
RainyInSeattle@msn.com


domain name
Designates whether the addressee has access to the Internet from
a company (.com), university (.edu), or other organization
(.org).


Uniform Resource Locator (URL)
A way to specify an item on the Internet, such as a file or
newsgroup. URLs also specify the service or protocol (such as
FTP, Gopher, and Telnet) used to gain access to the item, and
they are used extensively on the World Wide Web to specify the
target of a hyperlink.


information service
A utility that enables messaging programs (such as e-mail or FAX)
to do one or a combination of the following:
     Send and receive items, such as messages and files.
     Store items in a personal folder.
     Obtain user addresses and directory information.

Click this to change the name or address listed on the billing
statement for this account.


 Click this to change the payment method for this account.


Displays MSN pricing and product information.


Displays the current balance of your account.


Displays the last day of the current billing period.


Displays hours and minutes of connect time credit remaining on
your account for the current billing period.


Displays the date each listed item was charged or credited to
your account during the billing period.


Displays a description of all non-zero charges and credits to
your account for the billing period. For charges that are
calculated based on an exchange rate, exchange rates are shown on
their own line after the charge.


Displays the amount charged or credited to your account for each
listed item during the billing period.
Payments and credits are shown as negative values.

Displays the total charges, including any applicable taxes, for
each listed item during the specified billing period. Payments
and credits are shown as negative values.


Click this to view a balance sheet itemizing all charges and
credits made to your account during the billing period you
specify.


Select the billing period and click OK to view a balance sheet
showing all charges and credits made to your account during the
period. 


Displays your current subscription plan and any subscriptions or
credits on your account. Click to view a description of the
selected subscription or credit.


Displays a description of the selected subscription or credit.


Click this to change your current subscription plan or to view
your subscription options.


Click this to remove a subscription. You cannot remove your
current MSN subscription plan or credits.


Displays the amount at which accrued charges will be submitted
for billing. Additional charges will be billed separately.


Provides a space for you to enter the single-transaction maximum
charge you will allow on your account. You will be alerted if the
charge for any single MSN transaction will exceed the amount set,
excluding connect-time charges, subscription fees, and surcharges
for calls to MSN made from outside your region..

Displays MSN subscription plans. Click to view a description of
the selected plan. 


Displays a description of the selected subscription plan.


Displays the name of the file or folder.


Displays the name of the MSN service that this shortcut connects
to.


Specifies the type of service (for example, chat room or bulletin
board) or folder that this shortcut connects to.


Indicates the language (for example, English) primarily used in
this service.


 Indicates the geographic location where this service applies. If
this box contains "The World," the service does not apply to a
particular geographic region.


Lists the Go words for the service.


Describes the subject matter for this service.

Provides a description of the service.


Help is available for each item in this group. Click   at the top
of the dialog box, and then click the specific item you want
information about.


Type the Go word for the MSN service that you want to open. 
To display the Go word for a service, find the service, use the
right mouse button to click the service, and then click
Properties.


Goes to the MSN service with the Go word you typed. 


Closes this dialog box without going to a service.


 Provides a place for you to specify what to search for. 
Type your own query, following these examples:
These criteria Find services with the   
Kids games
Kids and Games Word "kids" and the word "games".  
kids, GAMES
Kids or Games  Word "kids" or the word "games".   
"Kids and games"    Exact phrase "kids and games".     
Searches are not case-sensitive.
You can use asterisk (*) and question-mark (?) wild card
characters in the middle or end of the search criteria. For
example, 
These criteria Find services with words like 
gam* "game," "games," and "gaming".     
b?ll "Ball," "bell," and "bill".   
ca?  "Cat" and "cab"     


Specifies whether the names of the services will be searched.


Specifies whether each service's keywords for topic, place, and
people will be searched.


Specifies whether the description for each service will be
searched.

Finds services only of the specified types.


Finds services associated only with the specified geographic
regions.
Type your own query, following these examples:
These criteria Find services with the   
New York
New and York   Word "New" and the word "York".    
New, York
New or York    Word "New" or the word "York".     
"New York"     Exact phrase "New York". 
Searches are not case-sensitive.
You can use asterisk (*) and question-mark (?) wild card
characters in the middle or end of the search criteria.
If your search does not find any services, it may be because no
services specify the exact place you entered. Type another name
for the area, or leave this field empty.


Begins your search.


Ends your search immediately, whether or not there are more
services to be found.


Begins a new search. 
If you click this button, you will lose the search criteria you
specified, as well as the results of your previous search.
You can save the search criteria you specified by clicking the
File menu, and then clicking Save Search.
You can save a service on your desktop by clicking it with the
right mouse button, and then clicking Create Shortcut. 


You can narrow your search by specifying which types of
information to search.


Provides a space for you to type the password you are currently
using to sign in to MSN.


Provides a space for you to type the new password you'll use when
signing in to MSN.
You should keep this password secret to ensure that no one else
can sign in as you and charge services to your account. You might
want to note the password and keep it in a secure location in
case you forget it. 


Provides a space for you to type the new password again. It will
be compared to the new password you entered above and you'll be
asked to try again if the two don't match exactly.

Specifies whether you'll be notified with a pop-up message
whenever new e-mail arrives during your online session.
Clear this check box if you do not want to be notified. Clearing
this option will not disable e-mail-checking or the e-mail
notification indicator in the status bar .


Specifies whether MSN Today, an online catalog of current
happenings on The Microsoft Network, will be displayed whenever
you sign in.
Clear this check box if you do not want MSN Today to be displayed
at startup.


 Provides a space for you to type the number of minutes you would
like MSN to wait before it automatically disconnects you after a
period of inactivity.
MSN will warn you 30 seconds before it disconnects. At that time
you can cancel the warning and remain online. The disconnect
clock will be reset to the time specified.


Lists the groupings available for viewing content (bulletin
boards, files, chat rooms, and other services).
All the content on MSN is sorted and grouped by language and
geography. If you want to view content that is relevant to other
languages and geographic regions, click a different content view.
Changes to this setting will take effect the next time you
connect to MSN.


Specifies whether all content (bulletin boards, files, chat
rooms, and other services) associated with the specified content
view is shown, or whether only content identified with the
language specified in Content View is shown.
Clear this check box if you do not want to see content in other
languages.
Changes to this setting will take effect the next time you
connect to MSN.


Provides a space for you to type your member ID. This is the name
you provided during signup that uniquely identifies you on MSN
and that is associated with your password.

Provides a space for you to type your password. The text you type
will appear as asterisks (*) so that your password can be kept
confidential. 


Click this to dial and connect to MSN.


Click this to change dialing properties, modem settings, and the
local access numbers used to dial MSN.

Click this if you have a modem connected to your computer, or if
you are uncertain. Windows will analyze your hardware and, if it
detects a modem, install the proper software so that it can work
with MSN. 


Click this if you do not have a modem connected to your computer,
or if you do not want to set up a modem at this time.


Displays your access rights to this service. For some MSN
services, you must register with the service to gain access
rights. If the service is free and you are not required to
register, this box is empty.


Displays the top-level category for this service. 


Displays a brief description of this service.


Displays the Go word for this service. 


Displays the name of the service on MSN.


Displays the cost (if any) to use this service. 
Note that this amount will be charged to your account each time
you open the service.


Provides a space for the person who manages this service to
suggest an appropriate audience for the service's content. 

Displays the type of service (for example, chat room or bulletin
board).


Click this to gain access to a service that requires you to
register or subscribe. Your current access rights to this service
are displayed below Price on the General tab.


Displays the date this service was created.


Indicates the language (for example, English) primarily used in
this service.


Displays the date this service was last modified. For file
libraries, for example, it would indicate the last time a file
was copied (uploaded) to the file library.


Displays the size of this service.


Displays the name of the person or organization that sponsors
this service, if applicable.


 Displays the names of people who help to define this service's
content. They could be the subject of or the inspiration for the
service. For example, Raphael might be listed in an Italian
Renaissance Art bulletin board.


Indicates the geographic location where this service applies. If
this box displays "The World," the service does not apply to one
particular geographic region.

Displays the name of the person who manages this service.


Provides an historical context for the service, if one applies.
For example, a service might relate to an historical event, to an
era, or to current news. 


Displays brief categories or topics that describe the subject
matter of this service.


Opens a new window every time you open a folder in MSN. The
previous folder will still be displayed in a window, so you can
switch between them.
The example shows how the windows will open.


Displays the contents of each MSN folder you open in the same
window. To switch back to the previous folder, click    on the
toolbar, or press the BACKSPACE key. 
The example shows how one window stays open and displays the
contents of each folder you open.


Click this if you've signed up for MSN and already have a member
ID and password. If you're not yet a member, this check box
should be cleared.


Provides a space for you to type the first three digits of the
phone number your computer is currently dialing from.
Signup uses this information to determine which local phone
numbers are available in your area for connecting to MSN.


Provides a space for you to type your area code or city code.
Signup uses this information to determine which local phone
numbers are available in your area for connecting to MSN.


Displays the country from which you are registering Windows or
connecting to MSN. If this information is incorrect, click the
setting you want.

Displays the state or region from which you are registering
Windows or connecting to MSN. If this information is incorrect,
click the setting you want.


Lists the numbers in your state or region that you can use to
register Windows, sign up to become an MSN member, or connect to
MSN after you've completed the signup process. 


Click this to choose phone numbers that your computer will dial
to connect to MSN.


Click this to specify the location you are dialing from, dialing
options, and whether it is a long distance call.


Click this to set properties for your modem, such as the port it
is connected to, its speed, and connection preferences.


Lists the modems installed on your computer. Highlight the one
you want to use to connect to MSN.


Closes the dialog box and attempts to reconnect to MSN by using
the new settings.


Click this to provide mailing information necessary for setting
up your MSN account.


Click this to select the method you'll use to pay for the MSN
monthly membership fee and other charges you may incur while
using MSN. You can change the payment method later if necessary.

Click this to read the MSN membership rules. To become a member,
you must acknowledge that you agree to the rules.


Click this to see the MSN pricing plan for your specified
country. 


Click this to see a current list of services and information
available through MSN.


 Click this to send your account information and complete the
signup process.


Describes the MSN services and information available to date.
To open and print this information, double-click My Computer,
double-click the Program Files folder, double-click The Microsoft
Network folder, and double-click Prodinfo.rtf. Click the File
menu, and then click Print. 


Explains the pricing plan for the country indicated above. If you
change your location, the pricing plan may vary. 


Provides a space for you to type the first name that will appear
on your MSN account. This information is required for credit
validation.


Provides a space for you to type the last name that will appear
on your MSN account. This information is required for credit
validation.


Provides a space for you to type the company to which this
version of Windows is licensed (if applicable).

Provides a space for you to type your street address. This
information is required for credit validation.


Provides an extra line for you to continue your street address.


Provides a space for you to type your city. This information is
required for credit validation.


Provides a space for you to type your state. This information is
required for credit validation.


Provides a space for you to type your postal code. This
information is required for credit validation.


Specifies whether you will receive promotions for Microsoft and
Microsoft-affiliated products. If checked, you will still receive
information about events on MSN.


Click your country in the list.


Provides a space for you to type the area code for your home
phone number. 


Provides a space for you to type your home phone number. This is
the number Microsoft will use if you need to be contacted. 

Click this if you are unable to comply with the MSN membership
rules. You cannot become a member unless you agree to them,
however.


Click this to acknowledge for our files that you have read and
agree with the membership rules.


Explains the rules to which you must agree in order to become an
MSN member.
To open and print this information, double-click My Computer,
double-click the Program Files folder, double-click The Microsoft
Network folder, and double-click Legalagr.rtf. Click the File
menu, and then click Print.


Select your payment method from the list. You can change the
payment method later if necessary.


Provides a space for you to type the bank name that appears on
your credit card.


Provides a space for you to type the number that appears on the
front of your credit card.


Provides a space for you to type the month your credit card
expires.


Provides a space for you to type the year your credit card
expires.


 Provides a space for you to type the name of the credit card
holder as it's printed on the front of the card.

Provides a space for you to type the name as it appears on the
checking account.


Provides a space for you to type the bank name as it appears on
the checking account.


Provides a space for you to type the city where the bank is
located.


Provides a space for you to type the state where the bank is
located.


Provides a space for you to type the routing number that appears
on the checks. This is the set of numbers that comes before the
account number.


Provides a space for you to type the account number that appears
on the checks. This is the set of numbers that comes after the
routing number.


Displays the number that your computer will dial first to connect
to MSN.
MSN determines the closest number to you based on the area code
and phone number your computer is dialing from. If your computer
can't connect to MSN using the primary number, it will
automatically try to connect by dialing the backup number, if one
is indicated. If you need to change an access number, click
Change to see the list of numbers.


Displays the number your computer will dial if it can't connect
to MSN by using the primary number.
If your computer can't connect to MSN using the primary number,
it will automatically try to connect by dialing the backup
number, if one is indicated. MSN determines the closest number to
you based on the area code and phone number your computer is
dialing from. If you need to pick or change an access number,
click Change to see the list of numbers.


Click this to select the phone number you want your computer to
dial to connect to MSN from now on. You can change the access
number later if necessary. 

Provides a space for you to type the member ID you'd like to use
and be known by each time you sign in to MSN.
This is the ID other MSN members will see when you send e-mail,
participate in a chat room, or post a message to a bulletin board
service. MSN will verify that your ID doesn't match another MSN
member's ID. If it does, you'll need to create a different one.



Provides a space for you to type the password you'll use when
signing in to MSN.
You should keep this password secret to ensure that no one else
can sign in as you and charge services to your account. You might
want to note the password and keep it in a secure location in
case you forget it. You can change your password at any time by
clicking the Tools menu, and then clicking Password.


Click this to have your member ID and password filled in
automatically each time you sign in to MSN.


Presents a Calendar of Events listing the latest happenings on
MSN.
To open the document with this information, double-click My
Computer, double-click the Program Files folder, double-click The
Microsoft Network folder, and double-click Newtips.rtf. To print
the information, click the File menu, and then click Print.


Closes this dialog box, using the information you entered.


Closes this dialog box without saving any information you
entered.


Dials MSN and retrieves information.


Provides an opportunity for you to type your member ID and
password again.


Displays the subject of the message. 
If this is empty, it is because the person who posted the message
did not include a subject line.

Displays an ID for the message.


Displays the date this message was posted.


Displays the number of attachments for this message.


Specifies whether the forum manager has approved the attachments
to this message. If the message has been approved, the forum
manager has verified that the file contains no viruses, copyright
violations, or information about illegal acts.


 Displays the amount you will be billed for each attachment you
download to your computer.