>From the archive http://microsoft.com/enable/download/win98gs.exe [Getting Started with Windows 98] APPENDIX C Accessibility for People with Disabilities Microsoft is committed to making its products and services easier for everyone to use. This appendix provides information about the following features, products, and services, which make Windows 98 more accessible for people with disabilities. It includes: * Microsoft technical support for people who are deaf or hard-of- hearing * Features in Windows 98 that make using Windows easier for people with motion or hearing disabilities * Information about other products and services for people with disabilities Windows 98 includes more features and customization for people with disabilities than ever before, including: * Accessibility wizard Helps you set Windows options to meet your vision, hearing, and mobility needs. * Magnifier application Allows you to enlarge a portion of your screen display for easier viewing. * New high-contrast desktop color schemes Provide you with more ways to change the appearance of colors, font sizes, and styles on your screen. * New higher-visibility mouse pointer schemes Give you more options to visually help you keep track of the pointer.

Technical Support for Individuals Who Are Deaf or Hard - of - Hearing Through a text telephone (TT or TDD) service, Microsoft offers complete access to product and customer support for users who are deaf or hard- of-hearing. You can call the following numbers Monday through Friday, excluding holidays. You can contact Microsoft Sales Information Center on a text telephone by dialing (800) 892-5234 between 6:30 A.M. and 5:30 P.M. Pacific time. For technical assistance in the United States, you can contact Microsoft Technical Support on a text telephone at (425) 635- 4948 between 6:00 A.M. and 6:00 P.M. Pacific time. In Canada, dial (905) 568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time. Microsoft Technical Support is subject to Microsoft prices, terms, and conditions in place at the time the service is used.

Windows Accessibility Features Windows 98 includes several Accessibility features for your display, sound, mouse, and keyboard settings that provide users who have motion or hearing disabilities with better access to computers that run Windows. For example, if it's difficult for you to use a mouse, you can change the MouseKeys settings so that you can use the numeric keypad to move the mouse pointer. The following illustration shows which keys to use. Before you can start using Accessibility features in Windows 98, you must first install Accessibility options. Use the following procedures to install Accessibility options, and then run the Accessibility wizard and Microsoft Magnifier. * To install Accessibility options 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs, and then click the Windows Setup tab. 3. Select the Accessibility Options check box, click OK, and then follow the instructions that appear on your screen. If you upgraded from a previous version of Windows and you had Accessibility options installed, you must update these options before you can use the Accessibility features unique to Windows 98. * To update Accessibility options 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click Add/Remove Programs, and then click the Windows Setup tab. 3. Clear the Accessibility check box, click OK, and then follow the instructions that appear on your screen. 4. Click the Start button, point to Settings, and then click Control Panel. 5. Double-click Add/Remove Programs, and then click the Windows Setup tab. 6. Select the Accessibility check box, click OK, and then follow the instructions that appear on your screen. * To use the Accessibility wizard 1. Click the Start button, point to Programs, point to Accessories, point to Accessibility, and then click Accessibility Wizard. The Accessibility wizard starts. 2. Follow the instructions in the wizard. * To use Microsoft Magnifier 1. Click the Start button, point to Programs, point to Accessories, point to Accessibility, and then click Magnifier. The Microsoft Magnifier dialog box appears. A separate area at the top of the screen shows an enlarged view of the portion of your screen near your pointer. 2. Select a magnification level and options, and then click OK. The magnified area remains on your screen until you close the Microsoft Magnifier dialog box. You can place your pointer over the horizontal line and drag up or down to resize the magnification area. For more information, look up "accessibility" on the Index tab in Windows Help. For a listing of Accessibility shortcut keys, see "Keyboard Shortcuts" later in this appendix.

Customizing Windows You can adjust the performance of Windows 98, your mouse, and your keyboard to suit varying vision and motor abilities without adding any additional software or hardware. Application note WN1062 describes the specific methods. If you have a modem, you can download application notes from the following services: * http://www.microsoft.com/enable * Microsoft Download Service (MSDL), which you can call at (425) 936- 6735 anytime except between 1:00 A.M. and 2:30 A.M. Pacific time. Use the following communications settings. For this setting: Baud rate Specify: 1200, 2400, 9600, or 14400 For this setting: Parity Specify: None For this setting: Data bits Specify: 8 For this setting: Stop bits Specify: 1

Documentation in Alternative Formats Most Microsoft publications are available from Recording for the Blind and Dyslexic, Inc. Recording for the Blind and Dyslexic distributes these documents to registered, eligible members of its distribution service, either on audiocassettes or on floppy disks. More than 80,000 titles are available, including Microsoft product documentation and books from Microsoft Press. You can contact Recording for the Blind and Dyslexic at: Recording for the Blind and Dyslexic, Inc. 20 Roszel Road Princeton, NJ 08540 Voice telephone: (609) 452-0606 Fax: (609) 987-8116

More Information for People with Disabilities For more information about Microsoft products and services for people with disabilities, you can contact: Microsoft Sales Information Center One Microsoft Way Redmond, WA 98052-6399 Voice telephone: (800) 426-9400 Text telephone: (800) 892-5234 To receive a fax: (800) 727-3351 or (425) 635-6100 You can visit the Microsoft Accessibility and Disabilities site on the World Wide Web at: http://www.microsoft.com/enable The Trace R&D Center at the University of Wisconsin-Madison produces a book and a compact disc that describe products that help people with disabilities use computers. The Trace Resource Book provides descriptions and photographs of about 2000 products. The CO-NET CD provides a database that lists more than 18,000 products and provides other information for people with disabilities. The CO-NET CD is issued twice a year. To obtain these materials, contact: Trace Research & Development Center University of Wisconsin-Madison S-151 Waisman Center 1500 Highland Avenue Madison, WI 53705-2280 TTY: (608) 263-5408 Fax: (608) 262-8848 E-mail: info@trace.wisc.edu You can visit the Trace Research & Development Center site on the World Wide Web at: http://trace.wisc.edu/ For general information and recommendations about how computers can help in specific cases, consult a trained evaluator who can best match your individual needs with available solutions. An assistive technology program in your area can provide referrals to available programs and services. To locate the assistive technology program nearest you, you can contact: National Information System (NIS) Center for Developmental Disabilities Benson Bldg. University of South Carolina Columbia, SC 29208 Voice/text telephone: (803) 777-1782 Fax: (803) 777-9557

Keyboard Shortcuts You can use keyboard shortcuts with Windows 98. For more information, look up "shortcut keys" on the Index tab in Windows Help.

Accessibility Shortcut Keys Before you can use any Accessibility shortcut key, you need to enable it within the Accessibility Options in Control Panel.

To: Switch FilterKeys on and off Press: RIGHT SHIFT for eight seconds To: Switch High Contrast on and off Press: LEFT ALT+LEFT SHIFT+PRINT SCREEN To: Switch MouseKeys on and off Press: LEFT ALT+LEFT SHIFT+NUM LOCK To: Switch StickyKeys on and off Press: SHIFT five times To: Switch ToggleKeys on and off Press: NUM LOCK for five seconds

General Windows Keys To quickly open shortcut menus, you can use the APPLICATION key on a Microsoft Natural Keyboard or any other compatible keyboard that includes the APPLICATION key.

To: Activate the menu bar in programs Press: F10 To: Carry out the corresponding command on the menu Press: ALT+underlined letter in menu To: Close the current window in Multiple Document Interface (MDI) programs Press: CTRL+F4 To: Close the current window or quit a program Press: ALT+F4 To: Copy Press: CTRL+C To: Cut Press: CTRL+X To: Delete Press: DELETE To: Display Help on the selected dialog box item Press: F1 To: Display the current window's system menu Press: ALT+SPACEBAR To: Display the shortcut menu for the selected item Press: SHIFT+F10 To: Display the Start menu Press: CTRL+ESC To: Display the system menu for MDI programs Press: ALT+HYPHEN (-) To: Paste Press: CTRL+V To: Switch to the window you last used - Or - Switch to another window by holding down ALT while repeatedly pressing TAB Press: ALT+TAB To: Undo Press: CTRL+Z

For the Desktop, My Computer, and Windows Explorer When an item is selected, you can use the shortcut keys shown in the following table.

To: Bypass AutoPlay when inserting a CD Press: SHIFT while inserting the CD To: Copy a file Press: CTRL while dragging the file To: Create a shortcut Press: CTRL+SHIFT while dragging the file To: Delete an item immediately without placing it in the Recycle Bin Press: SHIFT+DELETE To: Display Find: All Files Press: F3 To: Display the item's shortcut menu Press: APPLICATION KEY To: Refresh the contents of a window Press: F5 To: Rename an item Press: F2 To: Select all items Press: CTRL+A To: View an item's properties Press: ALT+ENTER or ALT+DOUBLE-CLICK

For My Computer and Windows Explorer Only

To: Close the selected folder and all of its parent folders Press: SHIFT while clicking the Close button To: Move backward to a previous view Press: ALT+LEFT ARROW To: Move forward to a previous view Press: ALT+RIGHT ARROW To: View the folder one level up Press: BACKSPACE

For Windows Explorer Only

To: Collapse the current selection if it's expanded - Or - Select the parent folder Press: LEFT ARROW To: Collapse the selected folder Press: NUM LOCK+MINUS SIGN (-) To: Expand the current selection if it's collapsed, - Or - Select the first subfolder Press: RIGHT ARROW To: Expand the selected folder Press: NUM LOCK+PLUS SIGN (+)

For Dialog Boxes

To: Cancel the current task Press: ESC To: Click the corresponding command Press: ALT+underlined letter To: Click the selected button Press: ENTER To: Move forward through options Press: TAB To: Move backward through options Press: SHIFT+TAB To: Move forward through tabs Press: CTRL+TAB To: Move backward through tabs Press: CTRL+SHIFT+TAB To: Click a button if the current control is a button - Or - Select or clear the check box if the current control is a check box - Or - Click the option if the current control is an option button Press: SPACEBAR To: Open a folder one level up if a folder is selected in the Save As or Open dialog box Press: BACKSPACE To: Open Save In or Look In in the Save As or Open dialog box Press: F4 To: Refresh the Save As or Open dialog box Press: F5

For Internet Explorer Only

To: Activate a selected link Press: ENTER To: Display a shortcut menu for a link Press: SHIFT+F10 To: Go to a new location Press: CTRL+O To: Go to next page Press: ALT+RIGHT ARROW To: Go to previous page Press: ALT+LEFT ARROW To: Move back between frames Press: SHIFT+CTRL+TAB To: Move back between links Press: SHIFT+TAB To: Move forward between frames Press: CTRL+TAB To: Move forward between links Press: TAB To: Move to the beginning of a document Press: HOME To: Move to the end of a document Press: END To: Open a new window Press: CTRL+N To: Print the current page or active frame Press: CTRL+P To: Refresh the current page Press: F5 To: Scroll toward the beginning of a document Press: UP ARROW To: Scroll toward the beginning of a document in larger increments Press: PAGE UP To: Scroll toward the end of a document Press: DOWN ARROW To: Scroll toward the end of a document in larger increments Press: PAGE DOWN To: Stop downloading a page Press: ESC ---------- End of Document