NOVELL TECHNICAL INFORMATION DOCUMENT TITLE: NetWare Connect Rules of Thumb DOCUMENT ID: TID250023 DOCUMENT REVISION: B DATE: 09MAY94 ALERT STATUS: Yellow INFORMATION TYPE: Issue README FOR: NA NOVELL PRODUCT and VERSION: NetWare Connect 1.0 ABSTRACT: This document helps you configure NetWare Connect software for optimal performance and reliability by providing hardware and software recommendations. For the latest technical information, refer to the Section 2 in the NCONNECT Forum. ------------------------------------------------------------------ DISCLAIMER THE ORIGIN OF THIS INFORMATION MAY BE INTERNAL OR EXTERNAL TO NOVELL. NOVELL MAKES EVERY EFFORT WITHIN ITS MEANS TO VERIFY THIS INFORMATION. HOWEVER, THE INFORMATION PROVIDED IN THIS DOCUMENT IS FOR YOUR INFORMATION ONLY. NOVELL MAKES NO EXPLICIT OR IMPLIED CLAIMS TO THE VALIDITY OF THIS INFORMATION. ------------------------------------------------------------------ ISSUE This document helps you configure NetWare Connect software for optimal performance and reliability by providing hardware and software recommendations. For the latest technical information, refer to the Section 2 in the NCONNECT Forum. What Is NetWare Connect? NetWare Connect is a server based solution for remote computing. It supports remote node and remote control technologies on the same platform. Remote control support is provided with the help of third-party applications. With the remote node technology, all data including network protocols are transferred back and forth over the communications link. With the remote control technology, only keystrokes and screen updates are transferred over the communications link. NetWare Connect allows multiple remote users to access NetWare local area networks (LANs), and enables LAN workstations to access host computers via telephone lines, leased lines, X.25 packet switched networks, or direct connections. NetWare Connect Services (NCS) NetWare Connect provides the following three services: - AppleTalk Remote Access Service (ARAS) - NASI Connection Service (NCS) - Remote Node Service (RNS) ARAS and RNS support Macintosh and DOS clients, respectively, to dial in and become remote nodes on the LAN. NetWare Connect supports AppleTalk, IPX, and TCP/IP protocols. NCS establishes a logical connection between a NetWare Connect port and a DOS or MS Windows workstation. This connection enables LAN workstations to dial out of the network with third party applications using a pool of modems on the server. Similarly, dial-in users can use a third-party application to remotely control a dedicated workstation or an application server on the LAN through NCS. Each of the NetWare Connect services on the server requires a corresponding client component that is installed on the workstation: NetWare Connect Service Client Component ARAS AppleTalk Remote Access from Apple NCS NASI.EXE, a TSR and third-party applications that are compatible with either NASI or interrupt 14. RNS NetWare Remote Node (NRN), the asynchronous driver and its configuration utility DIALCON.EXE. Refer to "Workstation Requirements" below for information on the availability of the workstation software. NetWare Connect Features The primary features in NetWare Connect are the following: Dynamic port allocation. Ports are dynamically allocated as users require them. Ports used for incoming calls may also be used for outgoing calls, but not simultaneously. RESOURCE POOLING. NetWare Connect maximizes communication resources by sharing modems, multiport adapters, telephone lines, multiplexers, and X.25 virtual circuits. Ports need not be dedicated to specific services. The Service Selector module in NetWare Connect automatically routes incoming calls to the appropriate service. SUPPORT FOR MODEM INDEPENDENCE. The modem independence feature allows NASI users to use the same generic modem initialization regardless of the port and modem type they connect to in NCS. This feature enables third-party applications to establish connections more easily to NCS. Although, the NetWare Connect Administrator must select the types of modems attached to the NetWare Connect ports, users can specify Hayes Compatible in their third-party applications regardless of the modem type connected to the NetWare Connect port. However, only the basic Hayes commands are supported on the modem independent ports. Security NetWare Connect enables you to limit users or user groups to accessing specific services or ports. You can also restrict services by ports and set maximum connection time and dialback parameters for example, you can force callers to dial back to a specific number. NetWare Connect also supports third party security devices that can add token passing, Personal Identification Number (PIN), and challenge/response types of security. Management NetWare Connect includes management tools to monitor port activity and service statistics. You can also reset ports, reset sessions, run a trace on a port, and manage alerts. NetWare Connect maintains an audit trail that records information about each connection for example, the time at the start and end of the connection. The Simple Network Management Protocol (SNMP) support allows NetWare Connect to forward alerts to Novell's NetWare Management System (NMS) product. If an IBM host is on the LAN, NetWare Connect alerts are forwarded to the NetView console, as well. Scaleability. NetWare Connect allows you to add port licenses to a previously installed system without having to reinstall the product. Development platform for third-party services. NetWare Connect provides an open platform on which third-party communication services can be developed. NetWare Connect Licenses NetWare Connect can be purchased with the following licenses: - NetWare Connect for 2 ports - NetWare Connect for 8 ports - NetWare Connect for 32 ports You can customize the number of ports by installing two or more licenses on a single server. A maximum of 64 ports is supported on a single server. NetWare Runtime software is bundled with the 8 and 32 port licenses of NetWare Connect. The ports that NetWare Connect uses can be COM ports built into the communications server, ports on a communications adapter, or virtual connections provided through an X.25 adapter. SERVER REQUIREMENTS AND RECOMMENDATIONS NetWare Connect requires the following hardware and software. Hardware Requirements A NetWare server requires the following hardware to run NetWare Connect: A 386 or greater PC. NetWare Connect should operate on any file server tested and approved by Novell Labs. Appropriate LAN and video adapters must be installed. A multiport communications adapter or any serial port. To improve performance, however, use a multiport adapter. For a list of adapters, see "Communications Adapters" below. If a regular COM port is used, Novell recommends that the port have a buffered UART chip, such as a 16550. Appropriate communications hardware, such as modems, multiplexers, null modem cables, analog telephone lines, or leased lines. A minimum of 10 MB of RAM for a NetWare Runtime server with a 64 port NetWare Connect. A minimum of 7 MB of disk space. Additional disk space is required to store the audit file. If you are installing the online version of the NetWare Connect 1.0 Administration Guide, you will need an additional 12 MB of disk space. Software Requirements To install NetWare Connect, you need the following software: NetWare Connect. MS-DOS 3.3x or later; DR DOS 6.0, Novell DOS 7 or a compatible. NetWare 3.11 or later, NetWare Runtime 3.11 or later, NetWare 4.01 or later, or NetWare Runtime 4.01 or later NetWare Runtime is bundled with the 8 and 32 port license of NetWare Connect. It is not packaged with the 2 port NetWare Connect. If you are installing the online version of the NetWare Connect 1.0 Administration Guide, you need MS Windows 3.1 installed on a workstation. Configuration Requirement Client users must have a valid username and password on the NetWare Connect server whether the server is running NetWare 3.11 or higher or NetWare 4.01. The user password must contain alphanumeric characters only. Workstation Requirements A workstation accessing NetWare Connect requires the following hardware and software: Remote PC dialing in to become a remote node on the LAN (NRN dial-in) A 386SX (or greater) machine equipped with the following: - A high capacity (1.2MB or 1.44MB) disk drive - A COM port or an internal modem. To improve performance on a COM port, Novell recommends that the port have a buffered UART chip, such as a 16550. - A hard disk all programs should be run from the remote PC's drive rather than loaded from the server's drive. This requirement includes executables such as LOGIN.EXE, SLIST.EXE, MAP.EXE, and ATTACH.EXE. A modem. See "List of Modems" below. MSDOS 3.3x or later, DR DOS 6.0, or Novell DOS 7, or a compatible. NRN and the DIALCON utility. These files are installed during NetWare Connect installation on the server in the SYS:SYSTEM\NRN subdirectory. All the files in this subdirectory must be distributed to the remote PC users. Remote Macintosh dialing in to become a Macintosh node on the LAN A Macintosh computer with at least 2 MB of memory. System 7 or later. A modem. See "List of Modems" below. AppleTalk Remote Access software. This product must be obtained from Apple Computer, Inc. The Set ARAS Passwords utility provided with NetWare Connect. This utility is shipped with NetWare Connect on a Macintosh diskette. To make this utility available to remote users, the administrator can do one of the following: - Copy the utility from a Macintosh on the LAN onto a NetWare server that supports Macintosh Name Space. - Make copies of the utility and distribute it to users on diskette. NASI workstation on the LAN dialing out (NCS dial-out) A NetWare LAN workstation. Access to NASI.EXE. When you install NetWare Connect, NASI.EXE is copied to SYS:SYSTEM\NCS. Distribute this file to the users who need the NASI functionality. A third-party communications program that supports either NASI (interrupt 6b) or interrupt 14. If a communications program supports both NASI and interrupt 14, Novell recommends that you choose the NASI option. Selecting NASI as a connection type allows the communication program to use the port sharing feature in NetWare Connect. For a list of third-party NASI applications, see below. If you are using interrupt 14 applications, you need access to the Int14 Redirector provided with NetWare Connect. NetWare Connect supports only the basic interrupt 14 calls. The files for the Int 14 Redirector are installed in the SYS:SYSTEM\NCS subdirectory. Distribute the files in the subdirectory to the users who need the interrupt 14 functionality. To support interrupt 14, users must have access to NASI.EXE, as well. Remote PC or a Macintosh computer dialing in to a dedicated PC on the LAN A communications program compatible with either a remote control application or an application server that supports NASI and runs on a dedicated PC on the LAN. For a list of remote control applications and application servers, see below. If you are running NetWare Access Services software on the dedicated PC on the LAN, the remote PC and the Macintosh computer can run the ONLAN/PC and ONLAN/MAC software, respectively, provided with NetWare Access Services. A modem. See "List of Modems". COMMUNICATIONS ADAPTERS NetWare Connect supports the COM ports on the server or third-party communications adapters. Communications adapters installed in the server support connections via direct cable, modem, multiplexer, and X.25 public data networks. For X.25 connections, use the Synchronous+ Adapter that is available in three types of serial interfaces: V.35, RS422, and RS 232. Novell recommends using the following adapters that support the standard RS-232 serial interface. Computone Corporation 404-475-2725 - Intelliport II ISA Host Adapter (ISA 16 bit) 16 ports per concentrator (Maximum of 128 ports) Cubix 702-883-7611 - MP2008 (ISA 16-bit) 8 ports DigiBoard 612-943-9020 - C/X System EISA Host Adapter (ISA 32 bit) 16 ports per concentrator (Maximum of 64 ports) - C/X System ISA Host Adapter (ISA 16 bit) 16 ports per concentrator (Maximum of 64 ports) - C/X System MCA Host Adapter (MCA 16 bit) 16 ports per concentrator (Maximum of 64 ports) - DigiCHANNEL MC/8i (MCA 16 bit) 8 ports - DigiCHANNEL PC/2e (ISA 16 bit) 2 ports - DigiCHANNEL PC/8e (ISA 16 bit) 8 ports - XEM (MCA 16 bit) 16 ports per concentrator Gateway Communications, Inc. 800-367-6555 - WNIM+ Adapter (ISA 8 bit) 4 ports NOTE: The following addresses are predefined by the WNIM+ driver and must not be used by any other adapters on the PC: the first WNIM+ must be installed at 280; the second at 290; the third at 2A0; the fourth at 2B0. Hayes Microcomputer Products, Inc. 404-441-1617 - Hayes ESPCA for ISA (ISA 16 bit) 2 ports - Hayes ESPCA for MCA (MCA 16 bit) 2 ports Microdyne 800-255-3967 - Synchronous+ 4 ports Newport Systems Solutions, Inc. 714-752-1511 - ACI, Asynchronous Communications Interface (ISA 16 bit) 8 ports Stallion 408-761-9499 - Brumby (ISA 16 bit) 4 ports - ONboard (16 bit) 4 ports, 8 ports - ONboard/E (32 bit) 4 ports, 8 ports - ONboard2 (MCA 16 bit) 4 ports, 8 ports Star Gate Technologies, Inc. 800-782-7428 - One Slot Adapter (ISA 16 bit) 4 ports List of Modems NetWare Connect ships with a large number of modems supported. However, additional modem scripts are continually being developed. NWCMOD.EXE in NOVLIB, Library 9 will always contain all of the most recently available scripts. As of this date, modem scripts are available for the modems listed below. The modems marked with an have not been tested with NetWare Connect by Novell engineers. If you want your modem added to the list, FAX the pages from your modem manual containing the: - The AT command set - Responses - S register set - Exact manual name to 408-577-5856. Mark the FAX Attention: NetWare Connect Modems. Acer Modem 2424 Anchor Signalman Lightning 24 Apex V.32bis AT&T 2224 CEO AT&T 4000 AT&T 4024 AT&T Comsphere 3800 Series AT&T Paradyne KeepInTouch AT&T DataPort 14.4/FAX AT&T Secure Data 1900 AT&T Secure Data 1910 ATI 2400etc ATI 9600etc/e Bausch EuroScout Bocamodem 14.4Kbps V.32bis CALPAK MX-2400/MXE-2400 Codex 2234 Codex 2264 Codex 3220 Codex 3260/3265 Codex 326X FAST Compaq SpeedPAQ 144 CompuCom Speedmodem Combo CompuCom Speedmodem STAR Datatronics Discovery 1200C Datatronics Discovery 1200P Datatronics Discovery 2400E DSI 9624 DSI Scout Plus EasyData ELSA MicroLink 14.4 ETech Bullet E2400 ETech Bullet E9696M ETech Bullet PC2400MH EuroViVa 14.4/Fax Everex Evercom 24E Everex Evercom 24E+ Everex Evercom 96E+ Fastcomm FDX Series Forval 14400 Forval 9600 V32 Galaxy Apollo V.32turbo Galaxy UFO V.32 Turbo/V.42bis Gateway 2000 TelePath V.32/42bis General DataComm MNP5 General DataComm V.42bis GVC 9600 GVC 9600 V.42bis GVC 14400 V.42bis GVC Super Modem 2400 Hayes compatible Hayes Smartmodem 300 Hayes Smartmodem 1200 Hayes Smartmodem 2400 Hayes V-series 2400 Hayes V-series 9600 Hayes Smartmodem OPTIMA 96 Hayes Smartmodem OPTIMA 14.4 Hayes Smartmodem OPTIMA 28.8 V.FC Hayes V-series Ultra 96 Hayes V-series Ultra 144 Hayes ACCURA 96 Hayes ACCURA 144 Hayes ISDN - V.120 Hayes ISDN - X.25 Hayes Smartmodem 9600 - V.32 IBM PCMCIA Data/FAX IBM 7855 Modem Model 10 Incomm Turbo 4800 InfoTel 144 Intel 2400EX Intel 2400EX MNP Intel 9600EX Intel 14.4EX Intel Faxmodem 14.4 Intel SatisFAXtion Intel SatisFAXtion/400 Intel SatisFAXtion/400E Leading Edge Model L 1200 Lightning LightCom 96 Manual modem Maxan Maxmodem 2400EI Maxum Super Modem 2400 Megahertz 96/24 FAX/Modem Megahertz P296FMV FAX/Modem Megahertz T3144 FAX/Modem Megahertz C5144 FAX/Modem Megahertz A2144,CC3144,P2144,TX3144 MICC 4824 MICC 9600/9610/9620 Microcom AX/1200-2400 series Microcom AX/9600 Microcom AX/9612-9624 series Microcom DeskPorte FAST Microcom QX/12K and QX/V.32c Microcom QX/4232bis Microcom QX/4232hs Microcom HD/4232bis Migent Pocket Modem MultiTech 1200 MultiTech 224 MultiTech 224E MultiTech 224EH5/EH7 MultiTech 696 MultiTech MultiModem II MT932 MultiTech MultiModem II MT1432 MultiTech MultiModem II MT1932 MultiTech MultiModem II (slow init) MultiTech MultiModem V32 MUXUM ECM FAST V32 Terbo NEC N9631 NEC 14.4 Netcomm SmartModem M4/M5 Okidata Okitel 9600 OmniTel Netcomm Q1200 OmniTel Netcomm Q2400 OSITECH LapTALK Plus 14.4 PACE UltraLink Thirty-Two Plus Penril Alliance V.32 Penril Datalink 2400 Piiceon Dispatcher PNB 14400 Practical Periph. 2400SA MNP Practical Periph. 2400SA V.42bis Practical Peripherals 1200 Practical Peripherals 2400SA Practical Peripherals 9600SA Practical Peripherals 14400FXSA Prometheus ProModem 1200 Pure Data PDMCIA V32bis Pure Data PDMCIA V.17 Pure Data PDMCIA V.29 Racal Milgo RMD 3222 Racal Vadic 9632VP Rockwell RG 2400 PC Modem Sharp 9624e Supra FaxModem V.32 Supra Faxmodem V.32bis Telebit QBlazer Telebit T1000 Telebit T1600 Telebit T2500 Telebit T3000 Telebit TrailBlazer Plus Telebit TrailBlazer Telenetics TC921 Toshiba Adv. PCMCIA Modem Touchbase Worldport 1200 Touchbase Worldport 2400 Touchbase Worldport 9600 Twincom 96/42i UDS FasTalk 2400 UDS FasTalk 32x UDS FasTalk V.32/42b UDS V.32 UDS V.3225 UDS V.3229 USRobotics Courier 2400 USRobotics Courier 2400e USRobotics Courier V.32terbo FAX USRobotics Sportster 2400 PC MNP USRobotics Sportster 2400 v42bis USRobotics Sportster 9600/14400 V42bis USRobotics HST, HST Dual Standard USRobotics V.32/V.32bis USRobotics Sportster 9600/14400 (UK) USRobotics HST, HST Dual Standard (UK) USRobotics V.32/V.32bis (UK) Ven-Tel 9600 Plus/Plus II Ven-Tel Pathfinder ViVa 14.4/9642e Western Datacom 432 LineBkr V.32 Zoom 2400 Zoom 2400 V.42bis Zoom 9600 V.32 Turbo Zoom 14400 V.32bis Zoom FaxModem FX 9624 Zoom FaxModem FX 9624 V42bis Zoom FaxModem VFX V.32/V.42bis ZyXEL U-1496 Note: The [UK] selections are for US Robotics modems used in the UK. They may also be required in other countries outside the USA. THIRD PARTY NASI APPLICATIONS You can access NCS ports on NetWare Connect via NASI and a third-party application. The following third party applications are claimed by their manufacturers to be NASI compatible. For more information on compatibility and terminal emulation support, check with the manufacturer or information service listed. To become a NASI developer, call 800-NETWARE and enroll in the Novell Professional Developers Program. DOS based terminal emulation programs Use these applications to access a host computer through a direct connection or modem lines. AlphaPage (PC to pager software) Information Radio 800-228-8998 Anzio Rasmussen Software 503-624-0360 Blast Professional DOS 10.5 U.S. Robotics, Inc. 800-242-5278 Blast Professional Server 10.5 U.S. Robotics, Inc. 800-242-5278 Crosstalk Mark IV v2.1.1 DCA 404-442-4930 EM220, EM320, EM4010, EM4105 Distributed Computer Systems 303-447-9251 Minisoft HP 2392 Minisoft Inc. 800-682-0200 Mirror III LAN 2.5 SoftKlone 904-878-8564 OnLAN 1.3 Citrix Systems, Inc. 305-755-0559 PC Anywhere IV LAN v4.5 Symantec 800-222-2616 PC-Term Crystal Point Software 206-487-3656 Poly-COM LAN Polygon, Inc. 314-432-4142 Procomm Plus v2.0 LAN Datastorm Technologies 314-443-3282 Qmodem Pro 1.0 Mustang Software 800-999-9619 Reflection Walker, Richter, & Quinn 206-872-2829 Relay Gold LAN Microcom Systems, Inc. 800-822-8224 Smartcom Exec 2.1 Hayes Microcomputer Products, Inc. 404-840-9200 Smart Term v3.0 Persoft, Inc. 608-273-6000 Softerm PC Softronics 719-593-9540 Telepathy Extrasensory Software 818-981-8367 VSCOM for Novell LAN 7.9 M/H Group 312-443-1222 ZSTEM LAN KEA Systems, Ltd 604-431-0727 Special information services Access these private information databases for information on custom user interfaces. CIM for DOS 2.13 CompuServe Incorporated 614-457-8600 FactSet FactSet Data Systems 203-863-1500 Lexus LAN Mead Data Central, Inc. 800-543-6862 Westmate West Publishing Co. 800-328-9352 Windows Based Applications AlphaPage (PC to pager software) Information Radio 800-228-8998 Carbon Copy for Windows 2.0 Microcom Systems, Inc. 617-551-1000 Crosstalk for Windows 2.1 DCA 800-348-3221 DynaComm for Windows Future Soft Engineering, Inc. 713-496-9400 FactSet for Windows v7.72 FactSet Data Systems 203-863-1500 KEAterm (VT420) KEA Systems, Ltd. 800-663-8702 Minisoft 92 for Windows Minisoft Inc. 800-682-0200 Mirror for Windows 1.1 SoftKlone 904-878-8564 Multicom for Windows Richard Cumming & Associates UK 993-823-737 PC Anywhere for Windows Symantec 800-222-2616 Procomm Plus for Windows 1.0 Datastorm Technologies, Inc. 314-443-3282 Westmate for Windows West Publishing Co. 800-328-9352 Remote Control Applications Use these programs to allow a remote PC to control a workstation on the LAN. Remote users can access host workstation drives as well as network drives and services. All processing is done on the application server. Only keystrokes, screen updates, and mouse signals travel over the communications link. Co/Session LAN II Triton Technologies 800-322-9440 PC Anywhere IV LAN 4.5 Symantec 800-222-2616 ReachOut v3.3 Ocean Isle Software 407-770-4777 Remotely Possible Avalan 800-441-2281 Application servers Use this program to create multiple virtual machines on a single dedicated Intel 386 or greater processor. All processing is done on the application server. Only keystrokes, screen updates, and mouse signals travel over the communications link. Remote users dial in to the application server through NCS ports on NetWare Connect. NetWare Access Services 1.3 Citrix Systems, Inc. 305-755-0559 FAX programs Use these FAX programs for dialing out only. Both the FAX programs listed here from MultiTech require a MultiTech FAX modem, although MultiTech plans to support additional FAX modems in the future. FAXserve v2.0 Cheyenne 516-484-5110 MultiExpress FAX (for DOS) MultiTech 800-328-9717 MultiExpress FAX (for Windows) MultiTech 800-328-9717 Using V.42 Modems If you are using V.42 modems with NetWare Connect, your NCS or RNS incoming calls are processed as ARAS connections and the remote user may be disconnected. The disconnection is caused by a conflict between the AppleTalk Remote Access 1.0 connection negotiation and the V.42 modem negotiation. The modem scripts provided with NetWare Connect disable the V.42bis hardware compression. To resolve this problem, Novell recommends choosing one of the following solutions: If you are not supporting ARAS dial-in users 1. Unload ARAS and enable the V.42 error correction and compression by adding an appropriate string in the Modem Initialization String field in NWCCON and in DIALCON (for NRN users). 2. Refer to your modem manual for the initialization string. If you are supporting ARAS dial-in users with the other services, NCS and RNS, do one of the following: For NCS users, disable the V.42 support on the remote side by configuring the NASI application. For RNS-NRN users, disable the V.42 support in DIALCON. Refer to your modem manual for information on how to disable V.42 support. Define a unique set of ports for ARAS connections. Then, enable the V.42 error correction and compression for the remaining ports by adding the appropriate string in the Modem Initialization String field in NWCCON and in DIALCON (for NRN users). Refer to your modem manual for the initialization string. Tips for Using NCS Automating NASI Connections When you load NASI.EXE, you are prompted for a NetWare username, password, and session name. The username and password must exist on the NetWare Connect server. The password must contain only alphanumeric characters and must not include spaces. The session name must be a unique string of up to 16 alphanumeric characters without spaces describing your session. The NetWare username and password are validated only when the application attempts to establish a connection over the LAN. To automate the NASI connection, you may specify these three items as options at the DOS command line: nasi /n="username" /p="password" /s="session_name" All the three entries must be enclosed in quotation marks. If you do not have a password specified, you must enter /p="". *NOTE*: NetWare Connect has the ability to switch security over to third party communications applications with the /ns option. Use the /ns option only if your application supports it. However, as this document goes to print, no applications support this option. Running NASI from a Batch File To run NASI from a batch file, create a file that contains the NetWare username, password, and session name in that order. All three entries must be terminated with a carriage return. For example: supervisor mypasswd session1 Then at the DOS prompt, enter the following command: NASI < filename.ext Replace filename.ext with the name of the file and the extension that contains the options. IMPORTANT: Storing the NetWare username and password in a batch file to automate login may compromise security. Dialing Back with NCS When a remote control program on a LAN workstation is placed in host mode, either the DIALIN group or a port from a non-DIALIN group (any other port) is selected. Selecting a port from the DIALIN group The port is not reserved except during the time the remote caller is connected. NCS supports forced dialback only. The network administrator must define the dialback number using NWCCON on the NetWare Connect server. Dialback occurs after NCS validates the NASI username, password, and session name from the remote caller. Then NCS dials back to the remote PC, which must be set in autoanswer mode. Initially, modem compression is disabled on a DIALIN port. However, when NCS performs dialback, compression is enabled. Selecting any other port (non-DIALIN group) The port is reserved for the exclusive use of the host until the third party application releases control of the port. Dialback operations are performed by third-party applications. Defining NCS Port Groups NCS allows you to define both inbound (DIALIN) port group and outbound port groups with the following features. Inbound Port Group (one per server) All ports in the inbound port group are available to remote users calling in with remote control applications such as ReachOut and PCAnywhere. All ports in the inbound group have a single logical port name consisting of the first eight characters of the NetWare Connect server name plus DIALIN. For example, if the server name is Communications, the logical port name will be COMMUNICDIALIN. Every LAN workstation and application server in host mode must use that logical port name. Attempting to dial out using the inbound logical port name will cause an error. Outbound Port Groups Ports that are members of an outbound group must be used for dialing out only. Outbound ports may be selected by group name or port name. If you select a port by group name, NetWare Connect will select the first available port within the group. If you are dialing out with an interrupt 14 application, select ports using the specific name only. IMPORTANT: NINT14, unlike NASI, does not release a port until NINT14 is unloaded with the nint14 /u command. Inbound/Outbound Ports A port can be placed in both the inbound group and one or more outbound groups. This multiple assignment allows inbound ports to be used for outbound calls except when a remote caller is actually connected. Tips for Using RNS and NRN Solving Connection Problems If you have problems establishing a connection to NetWare Connect using NRN, check the following: Make sure the frame type specified in DIALCON is identical to that specified in RNS on the server. To verify the frame type specified for RNS, view the NWCSTART.NCF file or type config at the server console prompt (:). Make sure that the interrupt (IRQ) values used by the NRN driver do not conflict with the IRQ values used by other hardware devices on the remote PC. Make sure that the modem type and data rate selected are correct. Using NRN If you modify port configurations after you load NRN, you must reload NRN for the changes to take effect. To make sure you attach to the correct server, edit the remote PC's NET.CFG file to include the following command: preferred server=server_name Replace server_name with the name of the server that you want to log into. If you are running NRN on a VGA monochrome monitor, enter the following command at the DOS prompt (>) to change your VGA monochrome to standard monochrome: mode co80 Novell recommends that you upgrade the remote PC with the latest NETX or Virtual Loadable Module (VLM) shell by downloading the latest WINUP or DOSUP from NOVFILES on CompuServe. Tips for Using ARAS Specifying Zone Names Novell recommends that the zone name you specify when binding ARAS is the same zone that your server belongs to. (The server name appears in the zone specified when you load AppleTalk.) Refer to the following pages in the NetWare Connect 1.0 Administration Guide for information on specifying zones: - When binding ARAS, see page 3-19. - When loading AppleTalk, see page 4-8. Dialback Support ARAS supports forced dialback only. The network administrator must define the dialback number using NWCCON on the NetWare Connect server. The AppleTalk Remote Access program from Apple does not currently support the mobile dialback option in NetWare Connect. NOTES ON COMPATIBILITY AND USABILITY The following information may apply to your NetWare Connect environment. Remote Installation Do not install NetWare Connect remotely on a NetWare Runtime 3.11 server. Communication Executive 1.2 and NetView If you have NetWare Connect and the Communication Executive 1.2 running on the same server, then NetWare Connect alerts are not directed to the NetView console. Upgrade your Communication Executive software to version 1.3 to view NetWare Connect alerts on the NetView console. NetView and NetWare Runtime The NetView software bundled with NetWare Runtime 3.11 is incompatible with NetWare Connect. To provide support for NetView, download the NetView files from the Client Kit section in the NOVFILES forum on NetWire. NetExplorer and NetWare Connect NetExplorer is a component of NMS. If you install NetExplorer from a version of NMS earlier than 1.15 on the server running NetWare Connect, you cannot load ARAS and RNS. To enable these services to load, you must upgrade your NMS software to version 1.15 or later. X.25 Connections NetWare Connect provides X.25 support for NetWare 3.11 and NetWare 3.12 only. To configure for X.25 support in NetWare Connect, load the X.25 driver before you load AIOPAD. The X.25 support in NetWare Connect is incompatible with NetWare MultiProtocol Router 2.0. Upgrade the NetWare MultiProtocol Router 2.0 to version 2.1 or later before you install NetWare Connect. OnLAN/MAC via AppleTalk Remote Access Make sure you are using the updated OnLAN/MAC 1.3 if you are running OnLAN/MAC over an ARAS connection. ---------------------------------------------------------------- Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information. ----------------------------------------------------------------