Number:        E3TH072390U181
Subject:       Memory Above 16MB Not Available on HP 486
Date:          August 2, 1990
OS Version:    386
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GENERAL 
INFORMATION:   The auto-register memory above 16MB is not working on the 
               Hewlett Packard Vectra 486.  It only sees 16MB when there is 
               actually 32MB installed.  The information for how to see the 
               memory above 16MB was provided by Compaq.  We were informed 
               that it would work on all EISA machines.  It works fine on 
               Compaqs but not on this machine.  Either Hewlett Packard is 
               out of spec or the information provided to us really is not 
               applicable for all EISA machines.
 
               This was not detected during the system test of v3.10 
               because all of the EISA machines that we had with more than 
               16MB were Compaqs and they all worked correctly.
 
               To get around this problem for the time being, you will need 
               to place the following command in your AUTOEXEC.NCF file, 
               right after the server name and IPX address are assigned:
 
               REGISTER MEMORY 1000000 1000000 (This is for a 32MB Machine)
 
               This will allow the extra memory to be available when the 
               volumes are mounted.  We will work with H.P. to find out 
               what they or we will need to change in order to correct 
               this problem.  It is possible that EISA machines from 
               vendors other than Compaq may have this problem too. If so, 
               just use the above work-around.

               (X)    This information was verified verbally.

               (X)    This information was verified by Engineering.