Number: A1TH083190U542 Subject: Hints on Installing a Plotter with NetWare Date: January 24, 1991 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - GENERAL INFORMATION: When plotting, customers need to keep the following in mind: 1. Make sure you have all the latest PSERVER files. 2. In most cases you need to NPRINT to the plotter. There is no interaction with the workstation that sent the job to the printer. You may or may not be able to spool the job with CAPTURE. If you are having problems with CAPTURE, you need to NPRINT. 3. Make sure you use the NB and NT flag in NPRINT or CAPTURE. 4. If garbage is printing on the plotter, you may have to go into PRINTCON and set up the job using byte stream mode, then try NPRINT or CAPTURE. 5. If you are still not printing after following the steps above, then you need to test your plotter in the DOS environment. Boot up DOS on the machine that you have the plotter attached to. Print to the plotter without NetWare running. a. If it works with DOS, you may still have some printer hardware problems or incompatibilities. Most plotters use hand shaking to verify that a computer is there. Novell does not support full hand shaking, it only looks for on-line or off-line. The pinout on the plotter side may have to be modified for NetWare to trick the plotter into thinking a computer is there all the time. The pinout computer side may also have to be modified to receive the buffer-full signal as off-line. b. This can also be caused by a buffer overflow on the plotter. If you are using an HP Draftmaster, then turn "Pen Sort" off and check to make sure "HARDWIRE" is set to off. 7. Try putting a serial printer on the same port and see if it will print. 8. When using RPRINTER for remote plotting, make sure that you don't have any IRQ, Port, or RAM memory address conflicts. (Look under Remote Printing in your NetWare manual.) (X) This information was verified by Engineering.