TECHNICAL BULLETIN Bulletin 1-275 Date: September 10, 1990 NetWare Help Utility Novell has been shipping online manuals in the Help Utility since the release of NetWare 286 v2.12. Help I is an OEM version of Folio PreVIEWS v1.3. This version continued to ship with all NetWare versions through NetWare 386 v3.00. A newer version of Help was introduced with NetWare 386 v3.10 Rev. A. Help II included a pre-release version of Folio PreVIEWS v2.0. This prerelease version did not include the conversion utility needed to convert PreVIEWS v1.3 files to PreVIEWS v2.0. As a result, Help I files could not be read by the Help II Utility. A released version of Help II is available on NetWire in a compressed file. The file package contains several files including NFOLIO.EXE (dated 8-14-90, size 194139 bytes) and the conversion utility 13TO20.EXE (dated 8-14-90). This conversion utility is needed to convert Help I data files to Help II format. (HELP2A.ZIP, PTF-P-335A and HELP2B.ZIP, PTF-P-335B) Technical support for Help I and Help II is available from your NetWare support provider. In cases where standalone or non-Novell OEM versions of PreVIEWS and VIEWS are used, product support is provided by Folio Corporation. Folio customer support can be reached at 801-374-9919. For product information, call 800-54FOLIO between 7:00 am and 6:00 pm MST.