
==============================================
ECWARE(tm) PRO VERSION 4.00.702 - README.TXT
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        COMMERCIAL RELEASE - 05/03/99
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CONTENTS

    1. IMPORTANT UPDATE NEWS
    2. INTRODUCTION
    3. MINIMUM SYSTEM REQUIREMENTS
    4. GETTING STARTED
    5. UNINSTALLING ECWARE    
    6. RELEASE NOTES
    7. KNOWN LIMITATIONS
    8. CONTACTING TECH SUPPORT


NOTE: UPDATE.TXT HAS BEEN MERGED WITH THIS FILE.



1. IMPORTANT UPDATE NEWS
==============================================

    IMPORTANT: This build requires Microsoft Data Access Components 
version 2.1. Without this latest update from Microsoft, ECware Pro will not 
function properly and will produce database-related errors. MDAC 2.1 can be 
downloaded for free from the Microsoft Web site:
        http://www.microsoft.com/data

    This build includes an update to the merchant database. More customer 
info is added to the Orders table requiring nine additional fields. The 
new fields are added automatically when eith a customer places an order 
or when the Order Manager in ECremote is accessed by the merchant. 

    NOTE: ECware Pro creates virtual directories under the Default Web in 
IIS 4.0. If you will be running ECware for a Web different than the Default 
Web, you need to replicate the virtual directories that ECware created in 
the Default Web (ECscripts, ECdemo and ECpublic) into the Web you will be 
using.

    A new feature which temporarily closes down catalogs while performing 
updates is now available using ECremote. The last link at the top of all 
categories in ECremote allows you to view the status and toggle the function. 

    The ECware Help Desk system is now available. If you are an ECpartner, 
please send email to helpdesk@ecware.com with your registration number in 
the subject field and state that you are interested in receiving Help Desk  
software in the body of the message.

    To determine which ECware Pro 4.0 build is installed on your server, 
right-click on the ecware.exe file, choose Properties and select the version 
tab. The build number is number following the last decimal i.e. 4.00.206 is 
version 4.00 build 206.
    

2. INTRODUCTION
============================================

    Thank you for downloading ECware Pro 4.0.     

    ECware Pro 4.0 is e-commerce software for the Internet that supports 
    ODBC, CyberCash, multiple catalogs, sales modes, memberships, coupons, 
    online administration, and the list goes on. ECware is the perfect 
    solution for ISPs, Developers, Integrators, and merchants in need of a 
    scaleable solution that will grow with changing needs. In a matter of 
    hours you can setup and deploy electronic catalogs complete with a 
    search engine, dynamic content, secure payment system, and sophisticated 
    remote administration tools. ECware is fully secure from end to end and 
    integrates seamlessly into any web site using a few simple HTML tags.

    ECware Pro 4.0 has significant improvements over earlier versions.

    The ECware Pro 4.0 eval is a full version with no limitations. The catch
    is that it is licensed to the local machine which limits the online admin 
    program to run only on the local machine and not over the web. ECware 
    Pro 4.0 demo will still work over the Internet for shoppers and is not 
    crippled in any way. Once a software key is purchased and installed, 
    the admin site will be accessible from the web and all of your work will 
    be preserved. The toll free sales line for purchasing the software key 
    for ECware Pro 4.0 is 877-548-8777. The cost for ECware Pro 4.0 is $995 
    for each catalog. Reseller pricing is available to qualified ISPs and 
    Developers. Visit http://www.ecware.com/partners.html or call for 
    details.

    IMPORTANT: If this copy of ECware Pro 4.0 is TechWave enabled, this 
    section applies to you. During setup you will be notified. 

    If this software is distributed using the TechWave Electronic Software 
    Distribution (ESD) system, once you obtain a license for this software, 
    you will only be able to run the software on the computer in which you 
    install the software key. If you are using a test system to try out this 
    software, re-install this software on your "live" system using a fresh 
    copy of the installation program, purchase the software key from 
    TechWave by calling their toll free number and install the key on the 
    "live" system. 



3. MINIMUM SYSTEM REQUIREMENTS
============================================

    - Windows NT version 4.0
    - Windows NT 4.0 Option Pack
    - Service Pack 4 for Windows NT
    - Microsoft Data Access Components 2.1
    - Intel Pentium class processor
    - 64MB of System Memory (128MB recommended)
    - 50MB of free disk space + ~ 10MB per Catalog
    - Web server software*
    - Active Server Pages**     
     * IIS 4.0 or WebSite Pro 2.0 are recommended.
    ** ASP is only required for advanced features.



4. GETTING STARTED
============================================

    After setup is complete and Windows restarts: 

    1) Read the documentation:
       For the digital version of ECware Pro 4.0, the User's Guide is in the 
       form of an online help file available at http://www.ecware.com/webhelp. 
       A link to the User's Guide is located under the start button on the 
       task bar at: Start-> Programs-> ECware Pro 4.0. 
       Pay special attention to the security section.

    2) Check Security:
       Make sure the ../ECscripts Path you specified during Setup is secure 
       from access. You must not be able to get a directory listing from the 
       Web or any access other than running an executable. For IIS, turn 
       Execute on and read off. For WebSite, setup Standard CGI.

    3) Visit the Demo Site:
       A working demonstration of ECware, including ASP and DCP is available 
       locally on your server using a Web browser. 
       Visit http://<yourdomain>/ECdemo/ to explore the demo site.
       
       NOTE: If the Demo Site address cannot be resolved by your browser, 
       create an alias for the ..\ECdemo folder. This folder was added under 
       the ..\ECscripts directory by setup. The alias name must be 
       "http://<yourdomain>/ECdemo". This alias is required in order to 
       run the demo. If the Demo Site doesn't work, this is why. The alias 
       is configured automatically if using O'Reilly WebSite or Microsoft 
       Internet Information Server. 

    4) To access the Remote Management Console:
       Visit https://<yourdomain>/ECscripts/ECremote.exe. ECremote.exe must be 
       secured using your Web Server software. See the User's Guide for more 
       information.

       NOTE: Be sure to follow the proper steps for setting up security to
       ensure that only qualified merchants can access the ECremote program.
       Information on setting up security can be found in the User's Guide.

       NOTE: If using the CyberCash 2.1.4 with IIS, make sure the 
       ..\smps-2.1.4-nt\merchants\ directory and all sub-directories allow 
       full access to the IUSR_<servername> account, or writes to the 
       directories required to create the scripts will not be possible.



5. UNINSTALLING ECWARE
============================================

    You can completely remove ECware from your system using the uninstall 
    program located under the Start button on the Task Bar. Look under 
    Start-> Programs-> ECware Pro 4.0. Important Web links and the 
    ECconsole utility can also be found at this location.

    CAUTION: Any database or configuration information may also be removed
    during uninstall. It is strongly recommended that you backup any 
    information you wish to preserve *before* running the uninstall program.    



6. RELEASE NOTES
==============================================

V.4.00.702 Updates: 05/03/99
    1) A currency code field has been added to the merchant config file for 
specifying the currency used for CyberCash verification. Use ECremote to 
specify. USD is default.

V.4.00.701 Updates: 04/24/99
    1) Updated MDAC to version 2.1.1a in order to accommodate upgrades forced by 
newer Microsoft products such as IE 5.0 and SQL Server 7.0.
    2) UPS Quick Cost Calculator(tm) updated to the latest API release.
    3) Fixed Nebraska in Region drop-downs (it said New England before).
    4) Fixed Japanese "missing FAX field" error.
    5) ClickTrade now calculates sale subtotal instead of grand total.
    6) Added Subcategory link on nav bar of DCPs.
    7) Orders table now includes customer info as well as reference to Customers 
table. This fixed a missing order info problem that suddenly surfaced.
    8) Added a debug option in the merchant config file that, when enabled, displays 
variables at the beginning and end of each process/page in the html source and adds 
all errors to a file called ecware.log that are triggered by shoppers using the site. 
    9) UPS raw response data is included in the html source of the resulting form 
page (page that includes the actual rates).
    10) Added a step-by-step guide in ECremote -> Products for adding 
categories/subcategories/item extensions/items.

V.4.00.396 Updates: 01/18/99
    1) Updated the basket page layout (easier) by popular demand.
    2) DCPs now skip categories and subcategories that contain only a single 
result and move the shopper to the next listing level.
    3) SKUs as opposed to PartNames are used for all automatic linking in DCPs.
    4) "Members" are prompted to "logon" and "logoff".
    5) Inventory "Phase I" is now operational and there is an option to show the 
quantity in stock on the item pages.
    6) SKUs can be hidden from view.
    7) Any account that begins with "admin" can have access to ECremote for all 
catalogs by specifying the id=### variable.
    8) A new "all" subcategories similar to the "all" categories listing has 
been added.
    9) A new Type has been added for DCPs called type "E". Type E lists "all" 
categories and subcategories 2 per line in a staggered fashion.
    10) The email headers for automatic email confirmation has been updated to 
reflect a more standardized format.
    11) Updated the Shoppers Help to reflect recent changes to basket.
    12) Added an option in ECremote to "close" the store while performing updates.



7. KNOWN LIMITATIONS 
==============================================     

    1) During setup, only O'Reilly WebSite and Microsoft IIS are detected. 
        If you are not using one of these servers, you will have to manually 
        configure the aliases for ../ECscripts, ../ECdemo, and ../ECpublic. 

    2) When running ECware on a Windows95/98 Web server, NTFS and CyberCash 
        2.1.4 are not available. NTFS, which is required for a higher level of 
        security, is only available when using ECware Pro 4.0 with Windows NT. 
        CyberCash 2.1.4 does not support Windows 95. 

    3) The number of catalogs that can be run on a single server is dependent
        on the level of traffic, size of catalog database files, and available
        system resources. ECware's logical limit is 1000 catalogs (000 - 999).



8. CONTACTING TECH SUPPORT
============================================

    For technical assistance, you must have your Registration Number 
    available. ECware includes three free technical support tickets for 
    registered users. You may register by contacting us directly, or by
    accessing the registration site on the Internet at:
    http://www.ecware.com/register.html.

    Before calling tech support, please read the online documentation. 

    When calling tech support, please have the following information 
    available. If you are contacting tech support by email, include the 
    following information in all messages:

    1) Your Registration Number must be in the subject line of all email.

    2) The URL of the site using ECware.

    3) A brief description of the problem, including the exact text of any 
       error message received, and at what point the error occurred.

    4) What steps support staff can take to reproduce the problem.

    5) What version of Windows you are using, including any service packs 
       installed.

    6) What type and version of Web server you are using. 

    7) What version of ECware is installed. Please make sure you always 
       use the latest version by obtaining current upgrades at:
       http://www.ecware.com/download.html

    This will help any tech support representative in helping you quickly 
    and efficiently.

        PHONE SUPPORT: 1-808-548-8779
        EMAIL SUPPORT: support@ecware.com

    Phone Support Hours: 10:00am to 7:00pm PST Monday through Friday

    Sample files and more documentation are available online at:    
    http://www.ecware.com/support - support archive
    http://www.ecware.com/webhelp - online documentation
    


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