I am impressed! . . . Not only do you at IE produce a quality product in your CD MAG, it seems you also place a great deal of emphasis on quality customer relations. A new subscriber to IE, I unfortunately received my first issue of the CD MAG damaged in the post. Upon consultation from Australia Post and a faxed explanation back to IE, I have today received an intact replacement. Thank you, IE. P.C. West Midland, WA, Australia What can I say? You're welcome. We do our best. Thank you for the positive feedback. T.K.